phone CHEVROLET S10 1996 2.G Owners Manual

Downloaded from www.Manualslib.com manuals search engine Adding Equipment to Your
Air Bag-Equipped Vehicle
&= If I add a push bumper or a bicycle rack to the
. front of my vehicle, will it keep the air bag from
working properly?
A: As long as the push bumper or bicycle rack is
attached to your vehicle
so that the vehicle’s basic
structure isn’t changed, it’s
not likely to keep the
air bags from working properly
in a crash.
Is there anything I might add to the front of the
vehicle that could keep the air bag from
working properly?
A: Yes. If you add things that change your vehicle’s
frame, bumper system, front end sheet metal or
height, they may keep
the air bag system from
working properly.
Also, the air bag system may not
work properly if
you relocate any of the air bag
sensors.
If you have any question about this, you
should contact Customer Assistance before
you
modify your vehicle. (The phone numbers and
addresses for Customer Assistance are
in Step Two of
the Customer Satisfaction Procedure in this manual. See “Customer Satisfaction Procedure’’
in the Index.)
Safety Belt Use During Pregnancy
Safety belts work for everyone, including pregnant
women. Like all occupants, they are more likely
to be
seriously injured
if they don’t wear safety belts.
A pregnant woman should wear a lap-shoulder belt, and
the lap portion should be worn as low as possible, belou
the rounding, throughout the pregnancy.
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Downloaded from www.Manualslib.com manuals search engine Tips About Your Audio System
Hearing damage from loud noise is almost undetectable
until it
is too late. Your hearing can adapt to higher
volumes of sound. Sound that seems normal can be loud
and harmful to your hearing. Take precautions by
adjusting the volume control on your radio to a safe
sound level before your hearing adapts to it.
To help avoid hearing loss or damage:
0 Adjust the volume control to the lowest setting.
0 Increase volume slowly until you hear comfortably
and clearly.
NOTICE:
Before you add any sound equipment to your
vehicle
-- like a tape player, CB radio, mobile
telephone or two-way radio
-- be sure you can add
what you want.
If you can, it’s very important to
do it properly. Added sound equipment may
interfere with the operation of your vehicle’s
engine, Delco radio or other systems, and even
damage them. Your vehicle’s systems may
interfere with the operation of sound equipment
that has been added improperly.
So, before adding sound equipment, check with
your dealer and be sure to check Federal rules
covering mobile radio and telephone units.
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Downloaded from www.Manualslib.com manuals search engine A CAUTION: I
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Wet brakes can cause accidents. They won’t work
well in a quick stop and may cause pulling to one
side. You could lose control
of the vehicle.
After driving through a large puddle of water or
a car wash, apply your brake pedal lightly until
your brakes work normally.
Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the water.
This can happen if the road
is wet enough and you’re
going fast enough. When your vehicle is hydroplaning,
it has little or no contact with the road.
Hydroplaning doesn’t happen often. But it can
if your
tires haven’t much tread or if the pressure
in one or
more is low. It can happen if a lot of water is standing on
the road. If you can see reflections from trees, telephone
poles or other vehicles, and raindrops “dimple” the
water’s surface, there could be hydroplaning.
Hydroplaning usually happens at higher speeds. There
just isn’t
a hard and fast rule about hydroplaning. The
best advice is to slow down when it is raining.
Driving Through Deep Standing Water
NOTICE:
If you drive too quickly through deep puddles or
standing water, water can come in through your
engine’s
air intake and badly damage your
engine. Never drive through water that
is slightly
lower than the underbody
of your vehicle. If you
can’t avoid deep puddles or standing water, drive
through them very slowly.
Some Other Rainy Weather Tips
Besides slowing down, allow some extra following
distance. And be especially careful when
you pass
another vehicle. Allow yourself more clear room
ahead, and be prepared to have your view restricted
by road spray.
0 Have good tires with proper tread depth.
(See “Tires” in the Index.)
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Downloaded from www.Manualslib.com manuals search engine Section 8 Customer Assistance Information
Here you will find out how to contact Chevrolet if you
need assistance. This section also tells
you how to obtain
service publications and how to report any safety defects.
This section includes information on:
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The Customer Satisfaction Procedure
Customer Assistance for Text Telephone
(TTY) Users
Roadside Assistance
Courtesy Transportation
BBB Auto Line -- Alternative Dispute
Resolution Program
Reporting Safety Defects
Service and Owner Publications
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and Chevrolet. Normally, any concern you may
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Downloaded from www.Manualslib.com manuals search engine For prompt assistance, please have the following
information available to give the Customer
Assistance Representative:
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Your name, address, home and business
telephone numbers
Vehicle Identification Number (This is available
from the vehicle registration
or title, or the plate at
the top left
of the instrument panel and visible
through the windshield.)
Dealership name and location
Vehicle delivery date and present mileage
Nature
of concern
We encourage you to call us
so we can give your inquiry
prompt attention. However, if you wish to write
Chevrolet, write to:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 7047
Troy,
MI 48007-7047 Refer
to your Warranty and Owner Assistance
Information booklet for addresses
of Canadian and
GM Overseas offices.
When contacting Chevrolet, please remember that your
concern will likely be resolved in the dealership, using
the dealer's facilities, equipment and personnel.
That is
why we suggest you follow Step One first if you have
a concern.
Customer Assistance for Text
Telephone
(TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate with
Chevrolet by dialing: 1-800-833-CHEV. (TTY users in
Canada can dial
1-800-263-3830.)
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Downloaded from www.Manualslib.com manuals search engine Chevrolet Roadside Assistance Program
To enhance Chevrolet’s strong commitment to customer
satisfaction, Chevrolet is excited to announce the
establishment of the Chevrolet/Geo Roadside Assistance
Center. As the owner of a
1996 Chevrolet/Geo,
membership in Roadside Assistance is free. Roadside Assistance
is available
24 hours a day,
365 days a year, by calling 1 -800-CHEV-USA
( 1-800-243-8872). This toll-free number will provide
you over-the-phone roadside assistance with minor
mechanical problems. If your problem cannot be
resolved over the phone, our advisors
have access to a
nationwide network of dealer recommended service
providers. Roadside membership is free, however some
services may incur costs.
Roadside offers two levels of service to the customer,
Basic Care and Courtesy” Care:
0 Toll-free number, 1-800-CHEV-USA
0 Free towing for warranty repairs
Basic over-the-phone technical advice
0 Available dealer services at reasonable costs (ie.,
wrecker services, locksmithkey service, glass
repair, etc
.)
ROADSIDE Courtesy ” Care PROVIDES:
0 Roadside Basic Care services (as outlined above)
Plus:
FREE Non-Warranty Towing (to the closest dealer
from a legal roadway)
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Downloaded from www.Manualslib.com manuals search engine FREE Locksmith/Key Service (when keys are lost
on the road or locked inside)
0 FREE Flat Tire Service (spare installed on the road)
0 FREE Jump Start (at home or on the road)
FREE Fuel Delivery ($5 of fuel delivered on
the road)
Chevrolet/Geo offers Courtesy Transportation
for customers needing warranty service. Courtesy
Transportation will be offered in conjunction with the
coverage provided by the Bumper To Bumper New
Vehicle Limited Warranty
to eligible purchasers of 1996
ChevroletIGeo passenger car and light duty trucks.
(Please see your selling dealer for details.)
Note:
Courtesy Care is available to Retail and Retail Lease
Customers operating
1996 and newer Chevrolet/Geo
vehicles for
a period of 36 months/36,000 miles,
whichever occurs first. All
Courtesy Cure services must
be pre-arranged by Chevrolet Roadside or Dealer
Service Management.
Basic Care and Courtesy Care are not part of or
included in the coverage provided by the New Vehicle
Limited Warranty. Chevrolet reserves the right
to
modify or discontinue Basic Care and Courtesy Care
at any time. For
complete program details, see your ChevroletIGeo
dealer
to obtain a Roadside Assistance Center brochure.
The Roadside Assistance Center uses companies that
will provide you with quality and priority service. When
roadside services are required, our advisors will explain
any payment obligations that may be incurred for
utilizing outside services.
For prompt assistance when calling, please have the
following available
to give td the advisor:
Vehicle Identification Number
License plate number
0 Vehicle color
Vehicle location
0 Telephone number where you can be reached
0 Vehicle mileage
0 Description of problem
Please refer to the Roadside Assistance brochure inside
your owner information portfolio for full program details.
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Downloaded from www.Manualslib.com manuals search engine For warranty repairs during the Complete Vehicle
Coverage period in the New Vehicle Limited Warranty,
interim transportation may be available under the
Courtesy Transportation Program. Please consult your
dealer for details. The Roadside Assistance program
is
available only in the United States and Canada.
GM Participation in BBB AUTO
LINE -= Alternative Dispute
Resolution Program*
*This program may not be available in all states,
depending on state law. Canadian owners refer to
your
Warranty and Owner Assistance Information booklet.
General Motors reserves the right to change eligibility
limitations and/or to discontinue its participation
in
this program.
Both Chevrolet and your Chevrolet dealer are committed
to making sure you are completely satisfied with your new vehicle. Our experience has shown
that, if a situation
arises where you feel your concern has not been
adequately addressed, the Customer Satisfaction Procedure
described earlier
in this section is very successful. There
may be instances where an impartial third party
can assist
in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation of the New
Vehicle Limited Warranty.
To assist in resolving these
disagreements, Chevrolet voluntarily participates
in
BBB AUTO LINE.
BBB AUTO LINE is an out-of-court program
administered by the Better Business Bureau system to
settle disputes between customers and automobile
manufacturers. This program is available free of charge
to customers
who currently own or lease a GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure, you may contact the
BBB using
the toll-free telephone number, or write them at the
following address:
BBB AUTO LINE
Council of Better Business Bureaus
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203
Telephone: 1-800-955-5 100

Downloaded from www.Manualslib.com manuals search engine REPORTING SAFETY DEFECTS TO THE CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a
safety defect, you should immediately notify
Transport Canada,
in addition to notifying General
Motors
of Canada Limited. You may write to:
Transport Canada
Box 8880
Ottawa, Ontario K 1 G 352
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify
us. Please call us at
1-800-222- 1020 or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 7047
Troy, Michigan 48007-7047
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Assistance Center
1908 Colonel Sam Drive
Oshawa, Ontario
LlH 8P7
Service and Owner Publications
Service manuals, service bulletins, owner’s manuals and
other service literature are available for purchase for all
current and many past model General Motors vehicles.
Toll-free telephone numbers for ordering information:
United States
, , , . . . . 1-800-55 1-4 123
Canada
. . , . . . . . . . . . 1-800-668-5539
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