phone CHEVROLET SILVERADO 1500 2018 User Guide

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
182 Infotainment System
The infotainment system has built-in
features intended to help avoid
distraction by disabling some
functions when driving. These
functions may gray out when they
are unavailable. Many infotainment
features are also available through
the instrument cluster and steering
wheel controls.
Before driving:
.Become familiar with the
operation, center stack controls,
and infotainment display
controls. .
Set up the audio by presetting
favorite stations, setting the
tone, and adjusting the
speakers.
. Set up phone numbers in
advance so they can be called
easily by pressing a single
control or by using a single voice
command if equipped with
Bluetooth phone capability.
See Defensive Driving 0228.
To play the infotainment system with
the ignition off, see Retained
Accessory Power (RAP) 0251.Theft-Deterrent Feature
TheftLock is designed to discourage
theft of the vehicle's radio by
learning a portion of the Vehicle
Identification Number (VIN). The
radio does not operate if it is stolen
or moved to a different vehicle.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
184 Infotainment System
4.6
.Radio: Press and release to
go to the next station or
channel. Press and hold to
fast seek the next strongest
station or channel.
. USB/Bluetooth Music/
Pictures: Press and hold to
go to the next content.
Press and hold to fast
forward.
5.
#
. Press and release to
access the phone screen,
answer an incoming call,
or access the device home
screen. Press and hold to
access Press to Talk.
Home Page
Touchscreen Buttons
Touchscreen buttons show on the
screen when available. When a
function is unavailable, the button
may gray out. When a function is
selected, the button may highlight.
Home Page Features
Press{to go to the Home Page.
Audio : Touch to select AM, FM,
SiriusXM (if equipped), USB/iPod/
Bluetooth Audio, or AUX. Gallery :
Touch to view a picture or
movie.
Phone : Touch to activate the
phone features (if equipped).
See Bluetooth (Overview) 0203 or
Bluetooth (Infotainment Controls)
0 205.
Projection : Touch to access
supported devices when connected.
See USB Port 0190.
Settings : Touch to access the
Personalization menu. See Vehicle
Personalization 0160.
Climate : Touch to access the
Climate menu. See Dual Automatic
Climate Control System 0220.
OnStar : If equipped, touch to
access the OnStar menu. See
OnStar Overview 0475.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
188 Infotainment System
Touch and holduortto jump
four channels backward or forward,
then release the button at the
desired channel.
Using the Preset Buttons
Up to seven favorites pages can be
saved, and each page can store up
to five channels.
To change a preset button, tune to
the new desired channel and hold
the button.
Listening to Preset Channels
1. Continue touching
SorTto
select the desired
favorites page.
2. Touch the preset button to listen to the channel saved to
that button.
Using the SiriusXM Menu
Operation
1. Touch MENU on the SXM radio screen. 2. Touch the menu to select the
desired item or to display the
detail menu item.
3. Touch
0to return to the
previous menu.
Channel List 1. Touch Channel List from the SXM menu. The channel list is
displayed.
2. Touch
QorRto find the
desired channel. Tune to the
channel by selecting it.
Tone Settings
From the tone settings menu, the
sound features can be set up for
SiriusXM audio and each audio
player ’s functions.
1. Touch Tone Settings. The tone settings screen is displayed.
See “Tone Settings” inAM-FM
Radio 0185.
2. Touch OK. Auto Volume
1. Touch Auto Volume. See “Auto
Volume” inAM-FM Radio
0 185.
2. Touch OK.
Categories 1. Touch Categories.
2. Touch
QorRto find the
desired category. Touch the
category to select it.
Explicit Content Filter
When on, only a filtered list of
channels will be received. When off,
all regular SXM programming
subscribed to will be received. 1. Touch SXM Explicit Filter.
2. Select On or Off.
Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
Infotainment System 189
accessory power outlet. If there is
interference or static, unplug the
item from the accessory power
outlet.
FM
FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can also occur
when things like storms and power
lines interfere with radio reception.
When this happens, try reducing the
treble on the radio.
SiriusXM Satellite Radio
Service
If equipped, SiriusXM Satellite
Radio Service provides digital radio
reception. Tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the SiriusXM signal for a period
of time.
Cell Phone Usage
Cell phone usage, such as making
or receiving phone calls, charging,
or just having the phone on may
cause static interference in the
radio. Unplug the phone or turn it off
if this happens.
Fixed Mast Antenna
The fixed mast antenna will go
through most car washes as long as
it is securely attached. If the
antenna becomes slightly bent,
straighten it out by hand. If it is
badly bent, replace it.Occasionally check that the antenna
is tight at the base. If tightening is
required, protect the paint from
damage.
Multi-Band Antenna
The multi-band antenna is on the
roof of the vehicle. The antenna is
used for OnStar, the SiriusXM
Satellite Radio Service System, and
GPS (Global Positioning System),
if the vehicle has these features.
Keep the antenna clear of
obstructions for clear reception.
If the vehicle has a sunroof, and it is
open, reception can also be
affected.
Items on the roof of the vehicle can
interfere with the performance of the
radio system and OnStar (if
equipped). Make sure the
multi-band antenna is not
obstructed.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
190 Infotainment System
Audio Players
Avoiding Untrusted Media
Devices
When using media devices such as
CDs, DVDs, Blu-ray Discs, SD
cards, USB devices, and mobile
devices, consider the source.
Untrusted media devices could
contain files that affect system
operation or performance. Avoid use
if the content or origin cannot be
trusted.
USB Port
Using the USB Port
The infotainment system can play
music by connecting an auxiliary
device to the USB port.
USB Support
If equipped, there are USB ports is
in the center stack below the climate
controls, in the glove box, in the
center console under the armrest,and at the rear of the center
console. All ports use the USB 2.0
standard.
USB Supported Devices
.
USB Flash Drives
. Portable USB Hard Drives
Not all iPods and USB drives are
compatible with the USB port.
Make sure the iPod has the latest
firmware from Apple for proper
operation. iPod firmware can be
updated using the latest iTunes
application. See www.apple.com/
itunes.
For help with identifying your iPod,
go to www.apple.com/support.
The USB port can play both lower
and upper case .mp3, .wma, .ogg,
and .wav files stored on a USB
storage device.
Supported Apple Devices
To view supported devices in U.S.,
see www.my.chevrolet.com\learn. To view supported devices in
Canada, see
www.chevroletowner.ca.
To view supported devices in
Mexico, see your dealer.
USB Supported File and Folder
Structure
The infotainment system supports:
.
FAT16.
. FAT32.
. exFAT.
Connecting a USB Storage
Device or iPod/iPhone
To connect a USB storage device,
connect the device to the USB port.
To connect an iPod/iPhone, connect
one end of the device’ s cable to the
iPod/iPhone and the other end to
the USB port.
The iPod/iPhone charges while it is
connected to the vehicle if the
ignition is on or in ACC/
ACCESSORY. See Ignition
Positions 0248. When the vehicle is
turned off, the iPod/iPhone

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 191
automatically powers off and will not
charge or draw power from the
vehicle's battery.
For more information on USB
usage, see“Audio System
Information” following.
Audio System Information
The infotainment system can play
the music files contained in the USB
storage device or iPod/iPhone
products.
Using MP3/WMA/OGG/WAV Files
.
Music files with .mp3, .wma,
.ogg, and .wav file name
extensions can be played.
. MP3 files that can be played: Bit
rate: 8 kbps to 320 kbps.
Sampling frequency: 48 kHz,
44.1 kHz, 32 kHz, 24 kHz, 22.05
kHz, and 16 kHz.
. Files with a bit rate above
128 kbps will result in higher
quality sound.
. ID3 Tag information for MP3
files, such as the album name
and the artist, can be played. .
To display album title, track title,
and artist information, the file
should be compatible with the
ID3 Tag V1 and V2 formats.
Using USB Storage Devices and
iPod/iPhone
. Use a USB or flash memory type
storage device. Do not connect
using a USB adaptor.
. Do not connect and reconnect
the USB device repeatedly in a
short time, as this may cause
static electricity and problems
using the device.
. Use a USB device with a metal
connecting terminal.
. Connection with i-Stick Type
USB storage devices may be
faulty due to vehicle vibration.
. Do not touch the USB
connecting terminal.
. Only USB storage devices
formatted in FAT16/32 or exFAT
file systems are recognized.
NTFS and other file systems are
not recognized. .
The time it takes to process files
will depend on the USB storage
device type and capacity, and
the type of files stored.
. Some USB storage device files
may not be compatible.
. Up to two USB devices and one
iPod can be played through a
USB hub. All devices may not be
supported, depending on the
performance of the USB hub.
If there is not enough power
supply, it may not operate
normally.
. Do not disconnect the USB
storage device while it is playing.
This may cause damage to the
product or affect the
performance of the USB device.
. Disconnect the USB storage
device when the ignition is
turned off. If the ignition is turned
on while the USB device is
connected, the USB device may
be damaged or may not operate
normally.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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192 Infotainment System
.USB storage devices can only
be connected for playing music,
viewing photo files,
or upgrading.
. Do not use the USB terminal to
charge USB accessory
equipment. The heat generated
may cause performance issues
or damage.
. Music files to which Digital Right
Management (DRM) is applied
cannot be played.
. USB storage device that are in
capacity with a limit of 5,000
files, such as music, photo,
video, 15 stages of folder
structure. Normal usage cannot
be guaranteed for a storage
device that exceeds this limit.
The iPod/iPhone can play all
music files that are supported.
The music file lists will only
display up to 5,000 files on the
screen. These files are sorted in
alphabetical order. .
Some iPod/iPhone product
models may not support the
connectivity or functionality of
this product.
. Only connect the iPod/iPhone
with connection cables
supported by iPod/iPhone
products. Other connection
cables cannot be used.
. The iPod/iPhone may be
damaged if it is connected to the
vehicle with the ignition on.
When not in use, disconnect the
iPod/iPhone.
. When the iPod/iPhone is
connected to the USB port by
using the iPod/iPhone cable, the
Bluetooth music is not
supported.
. The iPod/iPhone playback
functions and the information
displayed may be different when
played on the infotainment
system.
.
Refer to the table for the
classification items related to the
search function provided by the
iPod/iPhone.
USB Player
Playing Music from a USB Device
. Connect the USB device to the
USB port.
. Play will start automatically after
the system has finished reading
the USB device.
. If a non-readable USB device is
connected, an error message
displays and the system will
switch to the previous audio
function.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
194 Infotainment System
MTP (Media Transfer Protocol)
.Connect a MTP supported
device.
. Play will start automatically after
the system has finished reading
the MTP device.
. If a non-readable MTP device is
connected, an error message
displays and the system will
switch to the previous audio
function.
iPod/iPhone Player
This feature is limited to models
supporting the iPod/iPhone
connection.
Playing Music Files
. Connect the iPod/iPhone to the
USB port.
. Play will start from the previously
played point after the system
has finished reading the USB
device. .
If a non-readable USB device is
connected, an error message
displays and the system will
switch to the previous audio
function.
If the iPod/iPhone is already
connected:
1. Press
{.
2. Touch AUDIO.
3. Touch Source.
4. Touch iPod.
To stop the device and select
another media source, touch
Source, then select the other
source.
To remove the device, select
another function, then remove the
device.
Pause
. Touch
jto pause.
. Touch
rto resume.
Changing to Next/Previous Song
. Touch
lto change to the
next song. .
Touch
gwithin two seconds of
the playback time to play the
previous file.
Returning to the Beginning of the
Current File
Touch
gafter two seconds of the
playback time.
Scanning Forward or Backward
Touch and hold
gorlduring
playback to rewind or fast forward.
Release the button to resume
playback at normal speed.
Playing a File Randomly
Touch
Zduring playback.
. ON: Plays all files randomly.
. OFF: Returns to normal
playback.
Using the iPod Menu
. Touch Menu during playback.
. Touch the appropriate
play mode.
Browse Music 1. Touch Browse Music.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
196 Infotainment System
Possible auxiliary audio sources
include:
.Laptop computer
. Audio music player
This jack is not an audio output. Do
not plug headphones into the
auxiliary input jack. Auxiliary
devices should be set up while the
vehicle is in P (Park).
Connect a 3.5 mm (1/8 in) cable
from the auxiliary device to the
auxiliary input jack.
If an auxiliary device has already
been connected, but a different
source is currently active, touch
Source repeatedly to scroll through
all of the available audio source
screens, until the AUX source
screen is shown.
Playing from the AUX Jack
An auxiliary device is played
through the audio system and
controlled through the device itself.
Play will begin when the system has
finished reading the information on
the device. Playing Music
To play the music from the device,
if the device is already connected:
1. Press
{.
2. Touch AUDIO.
3. Touch Source.
4. Touch AUX.
To adjust the tone settings. See
“Audio Settings” in“System
Settings” underAM-FM Radio
0 185.
Bluetooth Audio
If equipped, music may be played
from a paired Bluetooth device. See
“Pairing” underBluetooth
(Overview) 0203 orBluetooth
(Infotainment Controls) 0205 for
help pairing a device.
Volume and song selection may be
controlled by using the infotainment
controls or the phone/device. If Bluetooth Audio is selected and
nothing is heard, check the volume
setting on both the phone/device
and the infotainment system.
Launch music by touching MEDIA
on the Home Page.
To play music via Bluetooth:
1. Power on the device, and pair to connect the device.
2. Once paired, go into the audio application from the Home
Page or via the application tray.
Select MEDIA until Bluetooth
displays.
Bluetooth Audio Menu
Touch MENU to display the
Bluetooth Audio menu. The
following may be available:
Tone: Use the infotainment controls
to adjust the tone settings.
Press
oBACK to go back to the
previous menu.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 197
Manage Bluetooth Devices:Select
to go to the Bluetooth page to add
or delete devices.
When selecting Bluetooth Audio, the
radio may not be able to launch the
audio player on the connected
device to start playing. When the
vehicle is not moving, use the
phone to begin playback.
All devices launch audio differently.
When selecting Bluetooth Audio as
a source, the radio may show as
paused on the screen. Press play
on the device or press
rto begin
playback.
Some phones support sending
Bluetooth music information to
display on the radio. When the radio
receives this information, it will
check to see if any is available and
display it. For more information
about supported Bluetooth features,
see www.gm.com/bluetooth for U.S.
and Canada only.
Voice Recognition
If equipped, voice recognition allows
for hands-free operation within the
audio and phone applications. This
feature can be started by pressing
either the
gbutton on the steering
wheel or by selecting the
gon the
screen display.
However, not all features within
these areas are supported by voice
commands. Generally, only complex
tasks that require multiple manual
interactions to complete are
supported by voice commands.
For example, tasks that take more
than one or two button presses such
as selecting a song or artist to play
from a media device would be
supported by voice commands.
Other tasks, like adjusting the
volume or seeking up or down are
audio features that are easily
performed by pressing one or two
buttons, and are not supported by
voice commands. In general there are flexible ways to
speak commands for completing the
tasks. Most of them, except
destination entry and voice keypad,
can be completed in a single
command. If the task takes more
than one command to complete, the
first command would be to indicate
the kind of task that is to be
performed. The system replies with
prompts that lead through a dialog
to enter the necessary information.
Voice recognition can be used when
the ignition is on or when Retained
Accessory Power (RAP) is active.
See
Retained Accessory Power
(RAP) 0251.
Using Voice Recognition
Voice recognition becomes available
once the system has been
initialized. This begins when the
ignition is turned on. Initialization
may take a few moments.