service CHEVROLET SILVERADO 2011 2.G Owners Manual
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Page 504 of 588

Black plate (82,1)Chevrolet Silverado Owner Manual - 2011
10-82 Vehicle Care
A rear blowout, particularly on a
curve, acts much like a skid and
may require the same correction
you would use in a skid. In any rear
blowout remove your foot from the
accelerator pedal. Get the vehicle
under control by steering the way
you want the vehicle to go. It may
be very bumpy and noisy, but you
can still steer. Gently brake to a
stop, well off the road if possible.
{WARNING
Driving on a flat tire will cause
permanent damage to the tire.
Re-inflating a tire after it has
been driven on while severely
under-inflated or flat may cause
a blowout and a serious crash.
Never attempt to re-inflate a tire
that has been driven on while
severely under-inflated or flat.
Have your dealer or an authorized
tire service center repair or
replace the flat tire as soon as
possible.
{WARNING
Lifting a vehicle and getting
under it to do maintenance or
repairs is dangerous without the
appropriate safety equipment and
training. If a jack is provided with
the vehicle, it is designed only for
changing a flat tire. If it is used for
anything else, you or others could
be badly injured or killed if the
vehicle slips off the jack. If a jack
is provided with the vehicle, only
use it for changing a flat tire.
If a tire goes flat, the next part
shows how to use the jacking
equipment to change a flat tire
safely.
If a tire goes flat, avoid further tire
and wheel damage by driving slowly
to a level place. Turn on the hazard
warning flashers. See Hazard
Warning Flashers
on page 6‑5.
{WARNING
Changing a tire can be
dangerous. The vehicle can
slip off the jack and roll over
or fall on you or other people.
You and they could be badly
injured or even killed. Find a level
place to change your tire. To help
prevent the vehicle from moving:
1. Set the parking brake firmly.
2. Put an automatic transmission shift lever in
P (Park), or shift a manual
transmission to 1 (First) or
R (Reverse).
3. If you have a four-wheel-drive vehicle,
be sure the transfer case is
in a drive gear –not in
N (Neutral).
(Continued)
Page 513 of 588

Black plate (91,1)Chevrolet Silverado Owner Manual - 2011
Vehicle Care 10-91
WARNING (Continued)
hubs and hub‐piloted wheels
for damage. Because of loose
running wheels, piloting pad
damage may occur and require
replacement of the entire hub, for
proper centering of the wheels.
When replacing studs, hubs,
wheel nuts or wheels, be sure to
use GM original equipment parts.
{WARNING
Wheel nuts that are improperly or
incorrectly tightened can cause
the wheels to become loose or
come off. The wheel nuts should
be tightened with a torque wrench
to the proper torque specification
after replacing. Follow the torque(Continued)
WARNING (Continued)
specification supplied by the
aftermarket manufacturer when
using accessory locking wheel
nuts. SeeCapacities and
Specifications
on page 12‑2
for original equipment wheel
nut torque specifications.
Notice: Improperly tightened
wheel nuts can lead to brake
pulsation and rotor damage.
To avoid expensive brake repairs,
evenly tighten the wheel nuts
in the proper sequence and to
the proper torque specification.
See Capacities and Specifications
on page 12‑2for the wheel nut
torque specification.
13. Tighten the nuts firmly in a crisscross sequence as shown
by turning the wheel wrench
clockwise.
For vehicles with dual wheels, have
a technician check the wheel nut
tightness of all wheels with a torque
wrench after the first 100 miles
(160 km) and then 1,000 miles
(1600 km) after that. Repeat this
service whenever you have a
tire removed or serviced. See
Capacities and Specifications
on
page 12‑2for more information.
Page 521 of 588

Black plate (99,1)Chevrolet Silverado Owner Manual - 2011
Vehicle Care 10-99
6. Check that the jumper cablesdo not have loose or missing
insulation. If they do, you could
get a shock. The vehicles could
be damaged too.
Before you connect the cables,
here are some basic things you
should know. Positive (+) will go
to positive (+) or to a remote
positive (+) terminal if the vehicle
has one. Negative (−) will go to a
heavy, unpainted metal engine
part or to a remote negative (−)
terminal if the vehicle has one.
Do not connect positive (+) to
negative (−) or you will get a
short that would damage the
battery and maybe other parts
too. And do not connect the
negative (−) cable to the
negative (−) terminal on the
dead battery because this
can cause sparks.
5.3L engine (4.3L, 4.8L, 6.0L
and 6.2L similar)
7. Connect the red positive (+) cable to the positive (+) terminal
of the vehicle with the dead
battery.
8. Do not let the other end touch metal. Connect it to the
positive (+) terminal of the
good battery. Use a remote
positive (+) terminal if the
vehicle has one. 9. Now connect the black
negative (−) cable to the
negative (−) terminal of the
good battery. Use a remote
negative (−) terminal if the
vehicle has one.
Do not let the other end touch
anything until the next step.
10. Connect the other end of the negative (−) cable to a heavy,
unpainted metal engine part
or to the remote negative (−)
terminal, on the vehicle with
the dead battery.
11. Start the vehicle with the good battery and run the engine for a
while.
12. Try to start the vehicle that had the dead battery. If it will
not start after a few tries, it
probably needs service.
Page 523 of 588

Black plate (101,1)Chevrolet Silverado Owner Manual - 2011
Vehicle Care 10-101
Towing
Towing the Vehicle
Notice:To avoid damage,
the disabled vehicle should
be towed with all four wheels
off the ground. Care must be
taken with vehicles that have
low ground clearance and/or
special equipment.
Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
See Roadside Assistance Program
on page 13‑7.
To tow the vehicle behind another
vehicle for recreational purposes,
such as behind a motor home, see
“Recreational Vehicle Towing” in this
section.
Recreational Vehicle
Towing
If the vehicle is a hybrid, see
the hybrid supplement for more
information.
Recreational vehicle towing means
towing the vehicle behind another
vehicle, such as a motorhome.
The two most common types of
recreational vehicle towing are
known as dinghy towing and dolly
towing. Dinghy towing is towing the
vehicle with all four wheels on the
ground. Dolly towing is towing the
vehicle with two wheels on the
ground and two wheels up on a
device known as a dolly. Here are some important things to
consider before recreational vehicle
towing:.What is the towing capacity
of the towing vehicle?
Be sure to read the tow
vehicle manufacturer's
recommendations.
.What is the distance that will be
travelled? Some vehicles have
restrictions on how far and how
long they can tow.
.Is the proper towing equipment
going to be used? See your
dealer or trailering professional
for additional advice and
equipment recommendations.
.Is the vehicle ready to be
towed? Just as preparing the
vehicle for a long trip, make sure
the vehicle is prepared to be
towed.
Page 537 of 588

Black plate (1,1)Chevrolet Silverado Owner Manual - 2011
Service and Maintenance 11-1
Service and
Maintenance
General Information
General Information . . . . . . . . . . 11-1
Scheduled Maintenance
Scheduled Maintenance . . . . . 11-2
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . 11-8
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . 11-11
Maintenance Records
Maintenance Records . . . . . . 11-12
General Information
This maintenance section applies
to vehicles with a gasoline engine.
For diesel engine vehicles, see the
maintenance schedule section in
the Duramax Diesel Supplement.
Notice: Maintenance
intervals, checks, inspections,
recommended fluids, and
lubricants are necessary to
keep this vehicle in good working
condition. Damage caused by
failure to follow scheduled
maintenance might not be
covered by the vehicle warranty.
As the vehicle owner, you are
responsible for the scheduled
maintenance in this section.
We recommend having your
dealer perform these services.
Proper vehicle maintenance helps
to keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions for
better air quality. Because of all the different ways
people use vehicles, maintenance
needs vary. The vehicle might need
more frequent checks and services.
Please read the information under
Scheduled Maintenance. To keep
the vehicle in good condition, see
your dealer.
The maintenance schedule is for
vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See
Vehicle Load Limits
on page 9‑23.
.Are driven on reasonable road
surfaces within legal driving
limits.
.Are driven off-road in the
recommended manner.
SeeOff-Road Driving
on
page 9‑7.
.Use the recommended fuel.
See Recommended Fuelon
page 9‑84.
Page 538 of 588

Black plate (2,1)Chevrolet Silverado Owner Manual - 2011
11-2 Service and Maintenance
{WARNING
Performing maintenance work can
be dangerous. Some jobs can
cause serious injury. Perform
maintenance work only if you
have the required know-how and
the proper tools and equipment.
If in doubt, see your dealer to
have a qualified technician do
the work. SeeDoing Your Own
Service Work on page 10‑4.
At your dealer, you can be
certain that you will receive the
highest level of service available.
Your dealer has specially trained
service technicians, uses genuine
replacement parts, as well as,
up‐to‐date tools and equipment
to ensure fast and accurate
diagnostics. The proper replacement parts,
fluids, and lubricants to use are
listed in
Recommended Fluids
and Lubricantson page 11‑8and
Maintenance Replacement Partson
page 11‑11. We recommend the use
of genuine parts from your dealer.
Rotation of New Tires
To maintain ride, handling, and
performance of the vehicle, it is
important that the first rotation
service for new tires be performed.
Tires should be rotated every
12 000 km/7,500 miles. See Tire
Rotation on page 10‑71.
Scheduled
Maintenance
When the Change Engine Oil
Soon Message Displays
Change engine oil and filter.
See Engine Oilon page 10‑7.
An Emission Control Service.
When the CHANGE ENGINE OIL
SOON message displays in the
Driver Information Center (DIC),
service is required for the vehicle
as soon as possible, within the next
1 000 km/600 miles. If driving under
the best conditions, the engine oil
life system might not indicate the
need for vehicle service for more
than a year. The engine oil and filter
must be changed at least once a
year and the oil life system must
be reset. Your dealer has trained
service technicians who will perform
this work and reset the system.
Page 539 of 588

Black plate (3,1)Chevrolet Silverado Owner Manual - 2011
Service and Maintenance 11-3
If the engine oil life system is reset
accidentally, service the vehicle
within 5 000 km/3,000 miles since
the last service. Reset the oil life
system whenever the oil is changed.
SeeEngine Oil Life System
on
page 10‑9.
Every Engine Oil Change
.Change engine oil and
filter. Reset oil life system.
See Engine Oil
on page 10‑7andEngine Oil Life Systemon
page 10‑9. An Emission Control
Service.
.Engine coolant level check.
See Engine Coolanton
page 10‑20.
.Engine cooling system
inspection. Visual inspection
of hoses, pipes, fittings, and
clamps and replacement,
if needed.
.Windshield washer fluid level
check. See Washer Fluidon
page 10‑28.
.Windshield wiper blade
inspection for wear, cracking,
or contamination and windshield
and wiper blade cleaning,
if contaminated. See Exterior
Care
on page 10‑106. Worn
or damaged wiper blade
replacement. See Wiper Blade
Replacement on page 10‑39.
.Tire inflation pressures check.
See Tire Pressure on
page 10‑63.
.Tire wear inspection. See Tire
Inspection on page 10‑71.
.Rotate tires if necessary.
See Tire Rotation on
page 10‑71.
.Fluids visual leak check
(or every 12 months, whichever
occurs first). A leak in any
system must be repaired and
the fluid level checked.
.Engine air cleaner filter
inspection. See Engine Air
Cleaner/Filter on page 10‑18.
.Brake system inspection
(or every 12 months, whichever
occurs first).
.For vehicles with Allison
Transmission®only: At the first
engine oil change only, replace
external transmission filter.
.Steering and suspension
inspection. Visual inspection
for damaged, loose, or missing
parts or signs of wear.
Page 540 of 588

Black plate (4,1)Chevrolet Silverado Owner Manual - 2011
11-4 Service and Maintenance
.Lubricate the front suspension,
steering linkage, and parking
brake cable guides. Control arm
ball joints on 2500/3500 series
vehicles require lubrication but
should not be lubricated unless
their temperature is−12°C
(10°F) or higher, or they could
be damaged. Control arm ball
joints on 1500 series vehicles
are maintenance‐free. Vehicles
used under severe commercial
operating conditions require
lubrication on a regular basis
every 5 000 km/3,000 miles..Body hinges and latches, key
lock cylinders, folding seat
hardware, and tailgate hinges,
linkage, and handle pivot points
lubrication. See Recommended
Fluids and Lubricants
on
page 11‑8. More frequent
lubrication may be required
when the vehicle is exposed to a
corrosive environment. Applying
silicone grease on weatherstrips
with a clean cloth makes them
last longer, seal better, and not
stick or squeak.
.Restraint system component
check. See Safety System
Check on page 3‑29.
.Fuel system inspection for
damage or leaks.
.Exhaust system and nearby heat
shields inspection for loose or
damaged components.
.Vehicles with diesel engine
or GVWR above 4 536 kg
(10,000 lbs) only: Shields
inspection for damage or
looseness. Adjust or replace
as required. This is a Noise
Emission Control Service.
Applicable to vehicles sold in the
United States and recommended
for vehicles sold in Canada.
Page 541 of 588

Black plate (5,1)Chevrolet Silverado Owner Manual - 2011
Service and Maintenance 11-5
Additional Required Services
At the First 160 km/100 Miles,
1 600 km/1,000 Miles, and
10 000 km/6,000 Miles
.For vehicles with dual
wheels: Check dual wheel
nut torque. For proper
torque, seeCapacities and
Specifications on page 12‑2.
Every 12 000 km/7,500 Miles
.Rotate tires. Tires should
be rotated every 12 000 km/
7,500 miles. See Tire Rotation
on page 10‑71. At Each Fuel Stop
.Engine oil level check.
See
Engine Oil on page 10‑7.
.Engine coolant level check.
SeeEngine Coolanton
page 10‑20.
.Windshield washer fluid level
check. See Washer Fluidon
page 10‑28.
Once a Month
.Tire inflation pressures check.
See Tire Pressure on
page 10‑63.
.Tire wear inspection. See Tire
Inspection on page 10‑71.
.Sunroof track and seal
inspection, if equipped.
See Sunroof (Extended Cab)
on
page 2‑22or Sunroof (Crew
Cab) on page 2‑23. Once a Year
.See
Starter Switch Checkon
page 10‑37.
.See Automatic Transmission
Shift Lock Control Function
Check on page 10‑38.
.See Ignition Transmission Lock
Check on page 10‑38.
.See Park Brake and P (Park)
Mechanism Checkon
page 10‑39.
.Accelerator pedal check for
damage, high effort, or binding.
Replace if needed.
.Underbody flushing service.
Page 542 of 588

Black plate (6,1)Chevrolet Silverado Owner Manual - 2011
11-6 Service and Maintenance
First Engine Oil Change After
Every 40 000 km/25,000 Miles
.Four‐wheel drive only: Transfer
case fluid change (extreme duty
service) for vehicles mainly
driven off‐road in four‐wheel
drive. Vehicles used for farming,
mining, forestry, Department of
Natural Resources (DNR), and
snow plowing occupations meet
this definition. Check vent hose
at transfer case for kinks and
proper installation. Check to be
sure vent hose is unobstructed,
clear, and free of debris. During
any maintenance, if a power
washer is used to clean mud
and dirt from the underbody,
care should be taken to not
directly spray the transfer case
output seals. High pressure
water can overcome the seals
and contaminate the transfer
case fluid. Contaminated fluid
will decrease the life of the
transfer case and should be
replaced.First Engine Oil Change After
Every 80 000 km/50,000 Miles.Engine air cleaner filter
replacement. See
Engine Air
Cleaner/Filter on page 10‑18.
.Automatic transmission fluid
change (severe service) for
vehicles with Gross Vehicle
Weight Rating (GVWR) over
3 901 kg (8,600 lbs) or mainly
driven in heavy city traffic in hot
weather, in hilly or mountainous
terrain, when frequently towing
a trailer, or used for taxi, police,
or delivery service. See
Automatic Transmission Fluid
(4-Speed Transmission)
on
page 10‑11or Automatic
Transmission Fluid (6-Speed
Transmission) on page 10‑14.
.Four‐wheel drive only: Transfer
case fluid change (severe
service) for vehicles mainly
driven when frequently towing a
trailer, or used for taxi, police,
or delivery service. Check
vent hose at transfer case for
kinks and proper installation.
Check to be sure vent hose is
unobstructed, clear, and free of
debris. During any maintenance,
if a power washer is used to
clean mud and dirt from the
underbody, care should be taken
to not directly spray the transfer
case output seals. High pressure
water can overcome the seals
and contaminate the transfer
case fluid. Contaminated fluid
will decrease the life of the
transfer case and should be
replaced.