service CHEVROLET SILVERADO 2011 2.G User Guide

Black plate (15,1)Chevrolet Silverado Owner Manual - 2011
Keys, Doors and Windows 2-15
Up to 10 keys may be programmed
for the vehicle. The following
procedure is for programming
additional keys only. If all the
currently programmed keys are
lost or do not operate, you must
see your dealer or a locksmith who
can service PASS-Key
®III+ to have
keys made and programmed to the
system.
See your dealer or a locksmith who
can service PASS-Key
®III+ to get
a new key blank cut exactly as
the ignition key that operates the
system.
To program the new additional key:
1. Verify that the new key has
a
1stamped on it.
2. Insert the original, already programmed key in the ignition
and start the engine. If the
engine will not start, see your
dealer for service. 3. After the engine has started,
turn the key to LOCK/OFF,
and remove the key.
4. Insert the new key to be programmed and turn it to
the ON/RUN position within
five seconds of turning the
ignition to the LOCK/OFF
position in Step 3.
The security light will turn
off once the key has been
programmed.
5. Repeat Steps 1 through 4 if additional keys are to be
programmed.
If you lose or damage your
PASS-Key
®III+ key, see your
dealer or a locksmith who can
service PASS-Key
®III+ to have
a new key made.
Do not leave the key or device that
disarms or deactivates the theft
deterrent system in the vehicle.
Exterior Mirrors
Convex Mirrors
{WARNING
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.

Black plate (19,1)Chevrolet Silverado Owner Manual - 2011
Keys, Doors and Windows 2-19
Park Tilt Mirrors
If the vehicle has the memory
package, the passenger and/or
driver mirror tilts to a preselected
position when the vehicle is in
R (Reverse). This feature lets the
driver view the curb when parallel
parking. The mirror(s) return to the
original position when the vehicle
is shifted out of R (Reverse),
or the ignition is turned off or to
OFF/LOCK.
Turn this feature on or off through
the Driver Information Center (DIC).
SeeVehicle Personalization (with
DIC Buttons)
on page 5‑53for
more information.
Interior Mirrors
Manual Rearview Mirror
Adjust manual rearview mirrors to
see clearly behind the vehicle. Hold
the mirror in the center to adjust it.
To reduce headlamp glare during
night use, pull the tab forward.
Push the tab back for daytime use.
Automatic Dimming
Rearview Mirror
The vehicle may have an automatic
dimming inside rearview mirror.
Automatic dimming reduces the
glare from the headlamps of the
vehicle behind you. The dimming
feature comes on and the indicator
light illuminates each time the
ignition is turned to start.
O(On/Off): Press to turn the
dimming feature on or off. The vehicle may also have a Rear
Vision Camera (RVC). See
Rear
Vision Camera (RVC)
on page 9‑78for more information.
If the vehicle has RVC,
the
Obutton for turning the
dimming feature on or off will
not be available.
Vehicles with OnStar have three
additional control buttons for the
OnStar system. See your dealer
for more information about OnStar
and how to subscribe to it. See the
OnStar Owner Guide for more
information about the services
OnStar provides.
Cleaning the Mirror
Do not spray glass cleaner directly
on the mirror. Use a soft towel
dampened with water.

Black plate (7,1)Chevrolet Silverado Owner Manual - 2011
Seats and Restraints 3-7
If something has blocked the driver
seat and/or the adjustable pedals
while recalling a memory position,
the recall may stop. Remove the
obstruction; then press and hold the
appropriate manual control for the
memory item that is not recalling
for two seconds. Try recalling the
memory position again by pressing
the appropriate memory button.
If the memory position is still not
recalling, see your dealer for
service.
Easy Exit Driver Seat
The easy exit driver seat feature
can move the seat rearward to allow
extra room to exit the vehicle.
B(Easy Exit Driver Seat):Press
to recall the easy exit seat position.
The vehicle must be in P (Park).
If the easy exit seat feature is
programmed on in the vehicle
personalization menu, automatic
seat movement occurs when the
ignition key is removed. A single beep sounds. The driver
seat moves back approximately
8 cm (3 in). To move the seat back
farther, press the easy exit seat
button again until the seat is all the
way back.
If something has blocked the driver
seat while recalling the exit position,
the recall may stop. Remove the
obstruction; then press and hold
the power seat control rearward for
two seconds. Try recalling the exit
position again. If the exit position is
still not recalling, see your dealer for
service.
See
“Easy Exit Recall” and
“Easy Exit Setup” underVehicle
Personalization (with DIC Buttons)on page 5‑53for more information.
Lumbar Adjustment
Manual Lumbar
On vehicles with this feature the
control is located on the outboard
side of the seat.
Increase or decrease lumbar
support by turning the knob forward
or rearward.

Black plate (38,1)Chevrolet Silverado Owner Manual - 2011
3-38 Seats and Restraints
There may be some smoke and
dust coming from the vents in the
deflated airbags. Airbag inflation
does not prevent the driver from
seeing out of the windshield or
being able to steer the vehicle,
nor does it prevent people from
leaving the vehicle.
{WARNING
When an airbag inflates, there
may be dust in the air. This dust
could cause breathing problems
for people with a history of
asthma or other breathing trouble.
To avoid this, everyone in the
vehicle should get out as soon
as it is safe to do so. If you have
breathing problems but cannot
get out of the vehicle after an
airbag inflates, then get fresh air
by opening a window or a door.
If you experience breathing
problems following an airbag
deployment, you should seek
medical attention.The vehicle may have a feature
that may automatically unlock the
doors, turn on the interior lamps and
hazard warning flashers, and shut
off the fuel system after the airbags
inflate. You can lock the doors, turn
off the interior lamps and hazard
warning flashers by using the
controls for those features.{WARNING
A crash severe enough to inflate
the airbags may have also
damaged important functions
in the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.
Use caution if you should attempt
to restart the engine after a crash
has occurred.
In many crashes severe enough
to inflate the airbag, windshields
are broken by vehicle deformation.
Additional windshield breakage
may also occur from the right front
passenger airbag.
.Airbags are designed to inflate
only once. After an airbag
inflates, you will need some
new parts for the airbag system.
If you do not get them, the
airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for your vehicle covers the need
to replace other parts.

Black plate (39,1)Chevrolet Silverado Owner Manual - 2011
Seats and Restraints 3-39
.The vehicle has a crash sensing
and diagnostic module which
records information after a
crash. SeeVehicle Data
Recording and Privacy
on
page 13‑16and Event Data
Recorders on page 13‑17.
.Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Airbag On-Off Switch
If one of the switches pictured in the
following illustrations is located in
the glove box, the vehicle has an
airbag on-off switch that you can
use to manually turn on or off the
right front passenger airbag.
United States
Canada and Mexico
If the vehicle does not have an
airbag off switch, it may have
a passenger sensing system.
See Passenger Sensing System
on
page 3‑42.

Black plate (41,1)Chevrolet Silverado Owner Manual - 2011
Seats and Restraints 3-41
WARNING (Continued)
and help protect the person
sitting there. Do not turn off the
passenger's airbag unless the
person sitting there is in a risk
group.
United States
Canada and Mexico
To turn off the right front passenger
airbag, insert the ignition key into
the switch, push in, and move the
switch to the off position.
The word OFF or the off symbol will
come on in the passenger airbag
status indicator located in the
overhead console to let you know
that the right front passenger airbag
is off, after the system check is
completed. The airbag off light will come on and stay on to let you
know that the right front passenger's
airbag is off. See
Airbag On-Off
Light on page 5‑23.
{WARNING
If the airbag readiness light
ever comes on and stays on, it
means that something may be
wrong with the airbag system.
For example, the right front
passenger airbag could inflate
even though the airbag on-off
switch is turned off.
To help avoid injury to yourself or
others, have the vehicle serviced
right away. See Airbag Readiness
Light
on page 5‑22for more
information, including important
safety information.

Black plate (45,1)Chevrolet Silverado Owner Manual - 2011
Seats and Restraints 3-45
The passenger sensing system is
designed to turn on (may inflate)
the right front passenger frontal
airbag anytime the system senses
that a person of adult size is
sitting properly in the right front
passenger seat.
When the passenger sensing
system has allowed the airbag
to be enabled, the on indicator will
light and stay lit to remind you that
the airbag is active.
For some children, including
children in child restraints, and
for very small adults, the passenger
sensing system may or may not
turn off the right front passenger
frontal airbag, depending upon
the person's seating posture and
body build. Everyone in your vehiclewho has outgrown child restraints
should wear a safety belt
properly
—whether or not there
is an airbag for that person.
{WARNING
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong
with the airbag system. To help
avoid injury to yourself or others,
have the vehicle serviced right
away. See Airbag Readiness
Light
on page 5‑22for more
information, including important
safety information.
If the On Indicator is Lit for a
Child Restraint
If a child restraint has been installed
and the on indicator is lit:
1. Turn the vehicle off.
2. Remove the child restraint from the vehicle.
3. Remove any additional items from the seat such as blankets,
cushions, seat covers, seat
heaters, or seat massagers.
4. Reinstall the child restraint following the directions
provided by the child restraint
manufacturer and refer to
Securing Child Restraints (Rear
Seat Position)
on page 3‑68orSecuring Child Restraints
(Center Front Seat Position)on
page 3‑71or Securing Child
Restraints (Right Front Seat
Position) on page 3‑71.

Black plate (48,1)Chevrolet Silverado Owner Manual - 2011
3-48 Seats and Restraints
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are
parts of the airbag system in
several places around the vehicle.
Your dealer and the service manual
have information about servicing
the vehicle and the airbag system.
To purchase a service manual,
seeService Publications Ordering
Information on page 13‑14.
{WARNING
For up to 10 seconds after the
ignition is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
(Continued)
WARNING (Continued)
proper service procedures, and
make sure the person performing
work for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Q: Is there anything I might addto or change about the vehicle
that could keep the airbags
from working properly?
A: Yes. If you add things that
change your vehicle's frame,
bumper system, height, front end
or side sheet metal, they may
keep the airbag system from
working properly. Changing or
moving any parts of the front
seats, safety belts, the airbag
sensing and diagnostic module,
steering wheel, instrument
panel, roof-rail airbag modules, ceiling headliner or pillar garnish
trim, overhead console, front
sensors, side impact sensors,
or airbag wiring can affect the
operation of the airbag system.
In addition, the vehicle may have
a passenger sensing system
for the right front passenger's
position, which includes sensors
that are part of the passenger's
seat. The passenger sensing
system may not operate properly
if the original seat trim is
replaced with non-GM covers,
upholstery or trim, or with
GM covers, upholstery or
trim designed for a different
vehicle. Any object, such as
an aftermarket seat heater or
a comfort enhancing pad or
device, installed under or on top
of the seat fabric, could also
interfere with the operation of
the passenger sensing system.

Black plate (49,1)Chevrolet Silverado Owner Manual - 2011
Seats and Restraints 3-49
This could either prevent proper
deployment of the passenger
airbag(s) or prevent the
passenger sensing system
from properly turning off
the passenger airbag(s).
SeePassenger Sensing
System on page 3‑42.
If you have any questions
about this, you should contact
Customer Assistance before you
modify your vehicle. The phone
numbers and addresses for
Customer Assistance are in
Step Two of the Customer
Satisfaction Procedure in
this manual. See Customer
Satisfaction Procedure
on
page 13‑1.
If the vehicle has rollover
roof-rail airbags, see Different
Size Tires and Wheels
on
page 10‑77for additional
important information. Q: What if I added a snow plow?
Will it keep the airbags from
working properly?
A: We have designed our airbag
systems to work properly under
a wide range of conditions,
including snow plowing with
vehicles that have the optional
Snow Plow Prep Package
(RPO VYU). But do not change
or defeat the snow plow's
“tripping mechanism.” If you do,
it can damage your snow plow
and your vehicle, and it may
cause an airbag inflation. Q: Because I have a disability,
I have to get my vehicle
modified. How can I find
out whether this will affect
my airbag system?
A: If you have questions,
call Customer Assistance.
The phone numbers and
addresses for Customer
Assistance are in Step Two
of the Customer Satisfaction
Procedure in this manual.
See Customer Satisfaction
Procedure on page 13‑1.
In addition, your dealer and the
service manual have information
about the location of the airbag
sensors, sensing and diagnostic
module and airbag wiring.

Black plate (50,1)Chevrolet Silverado Owner Manual - 2011
3-50 Seats and Restraints
Airbag System Check
The airbag system does not need
regularly scheduled maintenance
or replacement. Make sure the
airbag readiness light is working.
SeeAirbag Readiness Light
on
page 5‑22for more information.
Notice: If an airbag covering is
damaged, opened, or broken, the
airbag may not work properly.
Do not open or break the airbag
coverings. If there are any
opened or broken airbag covers,
have the airbag covering and/or
airbag module replaced. For the
location of the airbag modules,
see What Makes an Airbag
Inflate?
on page 3‑36. See your
dealer for service.
Replacing Airbag System
Parts After a Crash
{WARNING
A crash can damage the
airbag systems in your vehicle.
A damaged airbag system
may not work properly and
may not protect you and your
passenger(s) in a crash, resulting
in serious injury or even death.
To help make sure your airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon
as possible. If an airbag inflates, you will need
to replace airbag system parts.
See your dealer for service.
If the airbag readiness light stays on
after the vehicle is started or comes
on when you are driving, the airbag
system may not work properly. Have
the vehicle serviced right away.
See
Airbag Readiness Light
on
page 5‑22for more information.