tow CHEVROLET SILVERADO 2012 2.G Owners Manual
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Page 492 of 584

Black plate (86,1)Chevrolet Silverado Owner Manual - 2012
10-86 Vehicle Care
{WARNING
Getting under a vehicle when it is
jacked up is dangerous. If the
vehicle slips off the jack, you
could be badly injured or killed.
Never get under a vehicle when it
is supported only by a jack.
{WARNING
Raising the vehicle with the jack
improperly positioned can
damage the vehicle and even
make the vehicle fall. To help
avoid personal injury and vehicle
damage, be sure to fit the jack lift
head into the proper location
before raising the vehicle.6. Turn the wheel wrench
clockwise to raise the vehicle.
Raise the vehicle far enough off
the ground so there is enough
room for the spare tire to fit
under the wheel well.
7. Remove all the wheel nuts andtake off the flat tire.
{WARNING
Rust or dirt on a wheel, or on the
parts to which it is fastened, can
make wheel nuts become loose
after time. The wheel could
come off and cause an accident.
When changing a wheel, remove
any rust or dirt from places where
the wheel attaches to the vehicle.
In an emergency, a cloth or a
paper towel can be used;
however, use a scraper or wire
brush later to remove all rust
or dirt.
Page 493 of 584

Black plate (87,1)Chevrolet Silverado Owner Manual - 2012
Vehicle Care 10-87
8. Remove any rust or dirt from thewheel bolts, mounting surfaces,
and spare wheel.
9. Install the spare tire.
{WARNING
Never use oil or grease on bolts
or nuts because the nuts might
come loose. The vehicle's wheel
could fall off, causing a crash.
10. Put the wheel nuts back on with the rounded end of the
nuts toward the wheel.
11. Tighten each wheel nut by hand. Then use the wheel
wrench to tighten the nuts
until the wheel is held against
the hub.
12. Turn the wheel wrench counterclockwise to lower
the vehicle. Lower the jack
completely.
{WARNING
If wheel studs are damaged, they
can break. If all the studs on a
wheel broke, the wheel could
come off and cause a crash.
If any stud is damaged because
of a loose-running wheel, it could
be that all of the studs are
damaged. To be sure, replace all
studs on the wheel. If the stud
holes in a wheel have become
larger, the wheel could collapse in
operation. Replace any wheel if
its stud holes have become larger
or distorted in any way. Inspect
hubs and hub‐piloted wheels for
damage. Because of loose
running wheels, piloting pad
damage may occur and require
replacement of the entire hub, for
proper centering of the wheels.
When replacing studs, hubs,
wheel nuts or wheels, be sure to
use GM original equipment parts.
Page 495 of 584

Black plate (89,1)Chevrolet Silverado Owner Manual - 2012
Vehicle Care 10-89
Storing a Flat or Spare Tire
and Tools
{WARNING
Storing a jack, a tire, or other
equipment in the passenger
compartment of the vehicle could
cause injury. In a sudden stop or
collision, loose equipment could
strike someone. Store all these in
the proper place.
Notice: Storing an aluminum
wheel with a flat tire under your
vehicle for an extended period of
time or with the valve stem
pointing up can damage the
wheel. Always stow the wheel
with the valve stem pointing
down and have the wheel/tire
repaired as soon as possible. Store the tire under the rear of the
vehicle in the spare tire carrier.
A. Flat or Spare Tire
(Valve Stem Pointed Down)
B. Hoist Assembly
C. Hoist Cable
D. Tire/Wheel Retainer
E. Hoist Shaft
F. Hoist End of Extension Tool
G. Hoist Shaft Access Hole
H. Wheel Wrench
I. Jack Handle Extensions
J. Spare Tire Lock (If Equipped) 1. Put the tire on the ground at the
rear of the vehicle with the valve
stem pointed down, and to
the rear.
2. Pull the cable and spring through the center of the wheel.
Tilt the wheel retainer plate
down and through the center
wheel.
Make sure the retainer is fully
seated across the underside of
the wheel.
3. Attach the wheel wrench (H) and
extensions (I) together, as
shown.
Page 503 of 584

Black plate (97,1)Chevrolet Silverado Owner Manual - 2012
Vehicle Care 10-97
Towing
Towing the Vehicle
Notice:To avoid damage, the
disabled vehicle should be towed
with all four wheels off the
ground. Care must be taken with
vehicles that have low ground
clearance and/or special
equipment. Always flatbed on a
car carrier.
Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
See Roadside Assistance Program
(U.S. and Canada) on page 13‑7 or
Roadside Assistance Program
(Mexico) on page 13‑9.
To tow the vehicle behind another
vehicle for recreational purposes,
such as behind a motor home, see
“Recreational Vehicle Towing” in this
section.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle, such as a motor home.
The two most common types of
recreational vehicle towing are
known as dinghy towing and dolly
towing. Dinghy towing is towing the
vehicle with all four wheels on the
ground. Dolly towing is towing the
vehicle with two wheels on the
ground and two wheels up on a
device known as a dolly. Here are some important things to
consider before recreational vehicle
towing:.What is the towing capacity
of the towing vehicle?
Be sure to read the tow
vehicle manufacturer's
recommendations.
.What is the distance that will
be travelled? Some vehicles
have restrictions on how far and
how long they can tow.
.Is the proper towing equipment
going to be used? See your
dealer or trailering professional
for additional advice and
equipment recommendations.
.Is the vehicle ready to be
towed? Just as preparing the
vehicle for a long trip, make sure
the vehicle is prepared to be
towed.
Page 504 of 584

Black plate (98,1)Chevrolet Silverado Owner Manual - 2012
10-98 Vehicle Care
Dinghy Towing
Two-Wheel-Drive Vehicles
Notice:If the vehicle is towed
with all four wheels on the
ground, the drivetrain
components could be damaged.
The repairs would not be covered
by the vehicle warranty. Do not
tow the vehicle with all four
wheels on the ground.
Two-wheel-drive vehicles
should not be towed with all
four wheels on the ground. Two-wheel-drive transmissions
have no provisions for internal
lubrication while being towed.
Four-Wheel-Drive Vehicles
Use the following procedure to
dinghy tow a four-wheel-drive
vehicle:
1. Position the vehicle being towed
behind the tow vehicle and shift
the transmission to P (Park).
2. Turn the engine off and firmly set the parking brake. 3. Securely attach the vehicle
being towed to the tow vehicle.
{WARNING
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). The driver or others
could be injured. Make sure the
parking brake is firmly set before
the transfer case is shifted to
N (Neutral).
4. Shift the transfer case to N (Neutral). See “Shifting into
Neutral” underFour-Wheel Drive
on page 9‑45 for the proper
procedure to select the Neutral
position for the vehicle.
5. Release the parking brake only after the vehicle being towed is
firmly attached to the towing
vehicle.
Page 505 of 584

Black plate (99,1)Chevrolet Silverado Owner Manual - 2012
Vehicle Care 10-99
6. Turn the ignition to LOCK/OFFand remove the key —the
steering wheel will still turn.
After towing, see “Shifting Out of
Neutral” underFour-Wheel Drive on
page 9‑45 for the proper procedure
to take the vehicle out of the Neutral
position.
Dolly Towing
Front Towing (Front Wheels Off
the Ground) –Two-Wheel-Drive
Vehicles
Notice: If a two-wheel drive
vehicle is towed with the rear
wheels on the ground, the
transmission could be damaged.
The repairs would not be covered
by the vehicle warranty. Never
tow the vehicle with the rear
wheels on the ground.
Two-wheel-drive vehicles should not
be towed with the rear wheels on
the ground. Two-wheel-drive
transmissions have no provisions
for internal lubrication while being
towed.
To dolly tow a two‐wheel‐drive
vehicle, the vehicle must be towed
with the rear wheels on the dolly.
See “Rear Towing (Rear Wheels Off
the Ground)” later in this section for
more information. Front Towing (Front Wheels Off
the Ground)
–Four-Wheel-Drive
Vehicles
Use the following procedure to dolly
tow a four-wheel-drive vehicle from
the front:
1. Attach the dolly to the tow
vehicle following the dolly
manufacturer's instructions.
2. Drive the front wheels onto the dolly.
Page 506 of 584

Black plate (100,1)Chevrolet Silverado Owner Manual - 2012
10-100 Vehicle Care
3. Shift the transmission toP (Park).
4. Firmly set the parking brake.
{WARNING
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). The driver or others
could be injured. Make sure the
parking brake is firmly set before
the transfer case is shifted to
N (Neutral).
5. Use an adequate clamping device designed for towing to
ensure that the front wheels are
locked into the straight position. 6. Secure the vehicle to the dolly
following the manufacturer's
instructions.
7. Shift the transfer case to N (Neutral). See “Shifting into
Neutral” underFour-Wheel Drive
on page 9‑45 for the proper
procedure to select the neutral
position for the vehicle.
8. Release the parking brake only after the vehicle being towed is
firmly attached to the towing
vehicle.
9. Turn the ignition to LOCK/OFF.
After towing, see “Shifting Out of
Neutral” underFour-Wheel Drive on
page 9‑45.
Rear Towing
(Rear Wheels Off the Ground)
Two‐Wheel‐Drive Vehicles
Use the following procedure to dolly
tow a two-wheel-drive vehicle from
the rear:
1. Attach the dolly to the tow
vehicle following the dolly
manufacturer's instructions.
2. Drive the rear wheels onto the dolly.
Page 507 of 584

Black plate (101,1)Chevrolet Silverado Owner Manual - 2012
Vehicle Care 10-101
3. Firmly set the parking brake.See Parking Brake on
page 9‑60.
4. Put the transmission in P (Park).
5. Secure the vehicle to the dolly following the manufacturer's
instructions.
6. Use an adequate clamping device designed for towing to
ensure that the front wheels are
locked into the straight position.
7. Turn the ignition to LOCK/OFF. Four‐Wheel‐Drive Vehicles
Use the following procedure to dolly
tow a four-wheel-drive vehicle from
the rear:
1. Attach the dolly to the tow
vehicle following the dolly
manufacturer's instructions.
2. Drive the rear wheels onto the dolly.
3. Firmly set the parking brake. See Parking Brake on
page 9‑60.
4. Put the transmission in P (Park).
5. Secure the vehicle to the dolly following the manufacturer's
instructions.
6. Use an adequate clamping device designed for towing to
ensure that the front wheels are
locked into the straight position.{WARNING
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). The driver or others
could be injured. Make sure the
parking brake is firmly set before
the transfer case is shifted to
N (Neutral).
7. Shift the transfer case to N (Neutral). See “Shifting into
Neutral” underFour-Wheel Drive
on page 9‑45 for the proper
procedure to select the neutral
position for the vehicle.
8. Turn the ignition to LOCK/OFF.
After towing, see “Shifting Out of
Neutral” underFour-Wheel Drive on
page 9‑45.
Page 508 of 584

Black plate (102,1)Chevrolet Silverado Owner Manual - 2012
10-102 Vehicle Care
Appearance Care
Exterior Care
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
Notice:Do not use petroleum
based, acidic, or abrasive
cleaning agents as they can
damage the vehicle's paint,
metal, or plastic parts. If damage
occurs, it would not be covered
by the vehicle's warranty.
Approved cleaning products
can be obtained from your
dealer. Follow all manufacturer
directions regarding correct
product usage, necessary safety
precautions, and appropriate
disposal of any vehicle care
product. Notice:
Avoid using high
pressure washes closer than
30 cm (12 in) to the surface of the
vehicle. Use of power washers
exceeding 8,274 kPa (1,200 psi)
can result in damage or removal
of paint and decals.
Rinse the vehicle well, before
washing and after, to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.
Finish Care
Application of aftermarket clearcoat
sealant/wax materials is not
recommended. If painted surfaces
are damaged, see your dealer to
have the damage assessed and
repaired. Foreign materials such as
calcium chloride and other salts, ice
melting agents, road oil and tar, tree
sap, bird droppings, chemicals from
industrial chimneys, etc., can
damage the vehicle's finish if
they remain on painted surfaces.
Wash the vehicle as soon as
possible. If necessary, use
non-abrasive cleaners that are
marked safe for painted surfaces to
remove foreign matter.
Occasional hand waxing or mild
polishing should be done to remove
residue from the paint finish.
See your dealer for approved
cleaning products.
Page 509 of 584

Black plate (103,1)Chevrolet Silverado Owner Manual - 2012
Vehicle Care 10-103
Notice:Machine compounding
or aggressive polishing on a
basecoat/clearcoat paint finish
may damage it. Use only
non-abrasive waxes and
polishes that are made for a
basecoat/clearcoat paint finish
on the vehicle.
To keep the paint finish looking new,
keep the vehicle garaged or
covered whenever possible.
Protecting Exterior Bright
Metal Parts
Regularly clean bright metal parts
with water or chrome polish on
chrome or stainless steel trim,
if necessary.
For aluminum, never use auto or
chrome polish, steam, or caustic
soap to clean. A coating of wax,
rubbed to high polish, is
recommended for all bright
metal parts.Cleaning Exterior
Lamps/Lenses
Use only lukewarm or cold water, a
soft cloth, and a car washing soap
to clean exterior lamps and lenses.
Follow instructions under "Washing
the Vehicle" later in this section.
Windshield and Wiper Blades
Clean the outside of the windshield
with glass cleaner.
Clean rubber blades using lint-free
cloth or paper towel soaked with
windshield washer fluid or a mild
detergent. Wash the windshield
thoroughly when cleaning the
blades. Bugs, road grime, sap, and
a buildup of vehicle wash/wax
treatments may cause wiper
streaking.
Replace the wiper blades if
they are worn or damaged.
Damage can be caused by
extreme dusty conditions, sand,
salt, heat, sun, snow and ice.
Weatherstrips
Apply silicone grease on
weatherstrips to make them last
longer, seal better, and not stick or
squeak. See Recommended Fluids
and Lubricants on page 11‑13.
Tires
Use a stiff brush with tire cleaner to
clean the tires.
Notice: Using petroleum-based
tire dressing products on the
vehicle may damage the paint
finish and/or tires. When applying
a tire dressing, always wipe off
any overspray from all painted
surfaces on the vehicle.