key CHEVROLET SILVERADO 2020 Owner's Guide

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Keys, Doors, and Windows 27
Power Door Locks
If equipped with power door locks.
Q:Press to lock the doors.
K:Press to unlock the doors.
Delayed Locking
If equipped, this feature delays the
locking of the doors until
five seconds after all doors are
closed.
Delayed locking can only be turned
on when the Open Door
Anti-Lockout feature has been
turned off. When
Qis pressed on the power
door lock switch while the door is
open, a chime will sound three
times indicating delayed locking is
active.
The doors will lock automatically
five seconds after all doors are
closed. If a door is reopened before
that time, the five-second timer will
reset when all doors are closed
again.
Press
Qon the door lock switch
again or press
Qon the RKE
transmitter to lock the doors
immediately.
This feature can be programmed.
See Vehicle Personalization 0153.
Automatic Door Locks
If equipped, the doors will lock
automatically when all doors are
closed, the ignition is on, and the
shift lever is moved out of P (Park).
If a vehicle door is unlocked and
then opened and closed, the doors
will lock either when your foot is removed from the brake or the
vehicle speed becomes faster than
13 km/h (8 mph).
To unlock the doors:
.
Press
Kon a power door lock
switch.
. Shift the transmission into
P (Park).
Automatic door locking cannot be
disabled. Automatic door unlocking
can be programmed. See Vehicle
Personalization 0153.
Lockout Protection
If equipped, the ignition is on or in
ACC/ACCESSORY and the power
door lock switch is pressed with the
driver door open, all the doors will
lock and only the driver door will
unlock.
If the vehicle is off and locking is
requested while a door is open,
when all doors are closed the
vehicle will check to the Keyless
Access function (if equipped). If an
RKE transmitter is detected and the
number of RKE transmitters inside

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
28 Keys, Doors, and Windows
has not reduced, the driver door will
unlock and the horn will chirp three
times.
Lockout Protection can be manually
overridden with the driver door open
by pressing and holding
Qon the
power door lock switch.
Open Door Anti-Lockout
If equipped, the Open Door
Anti-Lockout is turned on and the
vehicle is off, the driver door is
open, and locking is requested, all
the doors will lock and the driver
door will unlock. The Open Door
Anti-Lockout feature can be turned
on or off. See Vehicle
Personalization 0153.
Safety Locks
The rear door safety locks prevent
passengers from opening the rear
doors from inside the vehicle.
The safety lock is on the inside
edge of the rear doors. To use the
safety lock:
1. Move the lever down to the lock position.
2. Close the door.
3. Do the same for the other rear door. To open a rear door when the safety
lock is on:
1. Unlock the door by activating the inside handle, by pressing
the power door unlock switch,
or by using the Remote
Keyless Entry (RKE)
transmitter.
2. Open the door from the outside.
When the safety lock is enabled,
adults and older children will not be
able to open the rear door from the
inside. Cancel the safety locks to
enable the doors to open from the
inside.
To cancel the safety lock: 1. Unlock the door and open it from the outside.
2. Move the lever up to unlock. Do the same for the other door.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 29
Doors
Tailgate
Manual Tailgate
{Warning
It is extremely dangerous to ride
on the tailgate, even when the
vehicle is operated at low speeds.
People riding on the tailgate can
easily lose their balance and fall
in response to vehicle
maneuvers. Falling from a moving
vehicle may result in serious
injuries or death. Do not allow
people to ride on the tailgate. Be
sure everyone in your vehicle is in
a seat and using a seat belt
properly.
Use the key to unlock the tailgate.
Open the tailgate by lifting up on its
handle while pulling the
tailgate down.
To shut the tailgate, firmly push it
upward until it latches. After closing the tailgate, pull it back
to be sure it is latched securely.
Some tailgates have an electric
latch. If the battery is disconnected
or has low voltage, the tailgate will
not open. The tailgate will resume
operation when the battery is
reconnected or recharged.Power Release Tailgate
{Warning
Make sure there is no one in the
way of the power tailgate as it is
opening and closing, and keep
hands away from the tailgate
hinges when in use. You or others
could be injured if caught in the
path of the power tailgate or
tailgate hinges.
Caution
To avoid damage to the tailgate,
make sure the area behind the
tailgate is clear before opening it.
In the case of a dead battery, the
tailgate can be opened manually.
Contact your dealer or Roadside
Assistance.
If equipped, to lock or unlock the
tailgate, use the RKE transmitter or
the key. See
Remote Keyless Entry
(RKE) System Operation (Key
Access) 013 or
Remote Keyless Entry (RKE)
System Operation (Keyless Access)
0 16.
The vehicle must be in P (Park).
To open the tailgate:
. Press
xtwice quickly on the
RKE transmitter until the tailgate
moves.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
30 Keys, Doors, and Windows
.Press5on the center stack.
.Press the touch pad on the
tailgate handle after unlocking all
doors. Use the top of the tailgate
to pull against if assistance is
required. If equipped with
Keyless Access, a locked
tailgate can be opened if the
RKE transmitter is within
1 m (3 ft).
To close the tailgate, firmly push it
upward until it latches. Pull it back
to be sure it is latched securely.
Power Tailgate
{Warning
Make sure there is no one in the
way of the power tailgate as it is
opening and closing, and keep
hands away from the tailgate
hinges when in use. You or others
could be injured if caught in the
path of the power tailgate or
tailgate hinges.
Caution
To avoid damage to the tailgate,
make sure the area behind the
tailgate is clear before opening it.
If equipped with a power open/close
tailgate, the tailgate can be opened
or closed in several ways. To open
the tailgate, do one of the following:
. Press
xtwice quickly on the
RKE transmitter until the tailgate
moves. See Remote Keyless
Entry (RKE) System Operation
(Key Access) 013 or
Remote Keyless Entry (RKE)
System Operation (Keyless
Access) 016. If equipped with
Keyless Access, a locked
tailgate can be opened if the
RKE transmitter is within
1 m (3 ft).

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 31
.Press5on the center stack.
.Press the touch pad on the
tailgate handle after unlocking all
doors. To close the tailgate, do one of the
following:
.
Press
xon the RKE transmitter
once, then quickly press and
hold
xuntil the tailgate
completely closes. If
xis
released prior to it being fully
closed, the tailgate will reopen.
. Press and hold
5on the
center stack until the tailgate is
fully closed. If
5is released
prior to the tailgate being fully
closed, it will reopen. A chime
will sound when the tailgate is
fully closed.
. Press the touch pad on the
tailgate handle.
A chime sounds and the taillamps
flash during the closing operation.
If the warning chime is not
functioning, the tailgate will not
power close. Power opening is still
enabled. See your dealer for
service. The power tailgate may be
temporarily disabled after repeated
power cycling over a short period of
time. If this occurs, the tailgate can
still be operated manually.
The vehicle must be in P (Park) to
operate the power tailgate. If the
vehicle is shifted out of P (Park)
while the power function is in
progress, the tailgate will continue
to completion. If the vehicle is
accelerated while the tailgate is still
closing, the tailgate may stop and
reverse direction. Make sure the
tailgate is closed and latched before
driving.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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32 Keys, Doors, and Windows
Lift-to-Close Operation
To close the tailgate using the
lift-to-close feature, lift the tailgate
from the full-open position to at least
10 cm (4 in) and hold it momentarily.
Then, the tailgate will start closing
automatically. If the tailgate is lifted
more than halfway between open
and close, then it will not close
automatically.
Obstacle Detection
If the tailgate encounters an
obstacle during a power open cycle,
it will stop on the obstacle. After
removing the obstruction, the
tailgate can be allowed to open.If the tailgate encounters an
obstacle during the closing cycle, it
will stop and reverse to full open.
If the tailgate encounters multiple
obstacles, the power function will
deactivate. After removing the
obstructions, manually close the
tailgate to resume normal power
operation.
Manual Operation
The tailgate can be manually closed
from the full-open position when the
tailgate is lifted in a continuous
motion. If the tailgate motion is
stopped between the full-open and
half-closed positions, the lift-to-close
feature can engage and power
close the tailgate. If the touch pad is
pressed during power operation, the
tailgate will stop and allow manual
operation. The tailgate must be held
after stopping, or it will continue
to open.
Power Assist Steps
{Warning
To avoid personal injury or
property damage, before entering
or exiting the vehicle, be sure the
power assist step is fully
extended. Do not step on the
power assist step while it is
moving. Never place hands or
other body parts between the
extended power assist step and
the vehicle.
If equipped, the power assist steps,
when enabled, will extend when the
door is opened. They will retract
three seconds after the door is
closed or immediately if the vehicle
starts moving.
Keep hands, children, pets, objects,
and clothing clear of the power
assist steps when in motion.
The steps will reverse direction if
there is an obstruction. If possible,
carefully remove the obstruction,
then open and close the door on the

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 33
same side to complete the motion.
If the obstruction is not cleared, the
assist steps remain extended.
Slight movement of the steps while
extended is normal.
Kick Switch
1. Place the vehicle in P (Park)and unlock the doors.
2. Kick the switch to extend the power assist step to the tire.
A Driver Information Center
(DIC) message displays.
3. Kick the switch again to return to normal operation.
Center Stack Switch
The power assist steps can be
extended to the tire by pressing
j.
When extending the steps with
j,
the kick switch is disabled. The
vehicle must be in P (Park) or
N (Neutral).
To extend the steps:
. Press
jto extend both steps.
A DIC message displays.
. Press
jagain to extend to the
tire. A DIC message displays.
. Press
jagain to return to
normal operation. Enable/Disable
To enable or disable the power
assist steps, press and hold
jfor
four seconds. A DIC message
displays.
Cleaning
Clean the power assist steps
regularly. For an automatic car
wash, extend the steps while in
N (Neutral) using the center stack
switch. The steps will stow when
shifting into D (Drive).

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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34 Keys, Doors, and Windows
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
the vehicle impossible to steal.
Vehicle Alarm System
The indicator light, on the
instrument panel near the
windshield, indicates the status of
the system.
Off :Alarm system is disarmed.
On Solid : Vehicle is secured
during the delay to arm the system. Fast Flash :
Vehicle is unsecured.
A door or the hood is open.
Slow Flash : Alarm system is
armed.
Arming the Alarm System
1. Turn off the vehicle.
2. Lock the vehicle in one of two ways:
.Use the RKE transmitter.
. With a door open, press
Q
on the interior of the door.
3. After 30 seconds, the alarm system will arm and the
indicator light will begin to
slowly flash. Pressing
Qon the
RKE transmitter a second time
will bypass the 30-second
delay and immediately arm the
alarm system.
The vehicle alarm system will not
arm if the doors are locked with
the key.
If the driver door is opened without
first unlocking with the RKE
transmitter, the horn will chirp and
the lights will flash to indicate pre-alarm. If the vehicle is not
started, or the door is not unlocked
by pressing
Kon the RKE
transmitter during the 10-second
pre-alarm, the alarm will be
activated.
The alarm will also be activated if a
passenger door or the hood is
opened without first disarming the
system. When the alarm is
activated, the turn signals flash and
the horn sounds for about
30 seconds. The alarm system will
then re-arm to monitor for the next
unauthorized event.
Disarming the Alarm System
To disarm the alarm system or turn
off the alarm if it has been activated:
. Press
Kon the RKE transmitter.
. Start the vehicle.
To avoid setting off the alarm by
mistake:
. Lock the vehicle after all
occupants have exited.
. Always unlock a door with the
RKE transmitter.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 35
Unlocking the driver door with
the key will not disarm the
system or turn off the alarm.
How to Detect a Tamper
Condition
IfKis pressed on the RKE
transmitter and the horn chirps three
times, an alarm occurred previously
while the alarm system was armed.
If the alarm has been activated, a
message will appear on the DIC.
Steering Column Lock
If equipped, the steering column
lock is a theft-deterrent device. This
feature locks the steering column
when the vehicle is turned off and
the driver door is opened, or when
the driver door is opened and then
the vehicle is turned off. The
steering column unlocks when the
vehicle is turned on.
The Driver Information Center (DIC)
may display one of these
messages: .
A message to service the
steering column lock indicates
that an issue has been detected
with the column lock feature and
the vehicle should be serviced.
. A message that the steering
column is locked indicates that
the engine is running, but the
steering column is still locked.
It is normal for the column to be
locked during a remote start, but
the column should unlock after
the brake pedal is pressed and
the vehicle is started. No
message will display during a
remote start.
. A message that the steering
wheel must be turned and the
vehicle must be started again
indicates that the column lock
mechanism is bound, the column
locking device was unable to
unlock the steering column, and
the vehicle did not start. If this
happens, immediately turn the
steering wheel from side to side
to unbind the column lock. If this
does not unlock the steering
column, turn the vehicle off and open the driver door to reset the
system. Then turn the vehicle on
and immediately turn the
steering wheel side to side for
about 15 seconds. In some
cases, it may take significant
force to unbind the column.
To keep the steering column from
binding, straighten the front wheels
before turning off the vehicle.
Immobilizer
See Radio Frequency Statement
0 468.
Immobilizer Operation
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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36 Keys, Doors, and Windows
The vehicle is automatically
immobilized when the vehicle is
turned off.
The system is automatically
disarmed when the ignition is turned
from off to on.
The security light, in the instrument
cluster, comes on if there is a
problem with arming or disarming
the theft-deterrent system.
The system has one or more RKE
transmitters matched to an
immobilizer control unit in your
vehicle. Only a correctly matched
RKE transmitter will start the
vehicle. If the transmitter is ever
damaged, you may not be able to
start your vehicle.
When trying to start the vehicle, the
security light may come on briefly
when the ignition is turned on. If the
engine does not start and the
security light stays on, there is a
problem with the system. Turn the
ignition off and try again.If the vehicle will not change ignition
modes (ACC/ACCESSORY, on, off),
and the RKE transmitter appears to
be undamaged, try another
transmitter. Or, you may try placing
the transmitter in the transmitter
pocket located in the center
console. See
Remote Keyless Entry
(RKE) System Operation (Key
Access) 013 or
Remote Keyless Entry (RKE)
System Operation (Keyless Access)
0 16.
If the ignition mode will not change
with the other transmitter or with the
transmitter in the transmitter pocket,
your vehicle needs service. If the
ignition does change modes, the
first transmitter may be faulty. See
your dealer who can service the
theft-deterrent system and have a
new RKE transmitter programmed to
the vehicle. It is possible for the immobilizer
system to learn new or replacement
RKE transmitters. Up to eight
transmitters can be programmed for
the vehicle. To program additional
transmitters, see "Programming
Transmitters to the Vehicle" under
Remote Keyless Entry (RKE)
System Operation (Key Access)
0
13 or
Remote Keyless Entry (RKE)
System Operation (Keyless Access)
0 16
Do not leave the transmitter or
device that disarms or deactivates
the vehicle theft system in the
vehicle.
When equipped with a key, if the
engine still does not start, and the
key appears to be undamaged, try
another ignition key. It may be
necessary to check the fuse. See
Fuses and Circuit Breakers 0366.
If the engine still does not start with
the other key, the vehicle needs
service. If the vehicle does start, the