flat towing CHEVROLET SILVERADO 2024 User Guide

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Service and Maintenance 389
conditions, the engine oil life system may
not indicate the need for vehicle service
for up to a year. The engine oil and filter
must be changed at least once a year and
the oil life system must be reset. Your
trained dealer technician can perform this
work. If the engine oil life system is reset
accidentally, service the vehicle within
5 000 km/3,000 mi since the last service.
Reset the oil life system when the oil is
changed. SeeEngine Oil Life System
0 310.
.When the REPLACE AT NEXT OIL CHANGE
message displays, the engine air filter
should be replaced at the next engine oil
change. When the REPLACE ENGINE AIR
FILTER SOON message displays, the
engine air filter should be replaced at the
earliest convenience. Reset the engine air
filter life system after the engine air filter
is replaced. See Engine Air Filter Life
System 0311.
Every 36 000 km (22,500 mi)
.Replace passenger compartment air filter.
Or every 24 months, whichever comes
first. More frequent passenger
compartment air filter replacement may
be needed if driving in areas with heavy
traffic, poor air quality, high dust levels, or environmental allergens. Passenger
compartment air filter replacement may
also be needed if there is reduced airflow,
window fogging, or odors. Your GM
dealer can help determine when to
replace the filter.
Every 80 500 km (50,000 mi)
.Change transfer case fluid, if equipped
with 4WD. Do not directly power wash
the transfer case and/or front/rear axle
output seals. High pressure water can
overcome the seals and contaminate the
transfer case fluid. Contaminated fluid will
decrease the life of the transfer case and/
or axles and should be replaced.
Every 156 000 km (97,500 mi)
.Replace spark plugs. Inspect spark plug
wires and/or boots.
Every 161 000 km (100,000 mi)
.Replace hood and/or body lift support gas
struts. Or every 10 years, whichever
comes first. See Gas Strut(s)0326.
Every 240 000 km (150,000 mi)
.Drain and fill engine cooling system. Or
every six years, whichever comes first.
See Cooling System 0313.
Severe Conditions Requiring More
Frequent Maintenance*
.Public service, military, or commercial use
vehicles to include the following:
‐ Ambulances, police cars, and
emergency rescue vehicles.
‐ Civilian vehicles such as light duty
pick-up trucks, SUVs, and passenger
cars that are used in military
applications.
‐ Recovery vehicles such as tow trucks
and flatbed single vehicle carriers or
any vehicle that is consistently used in
towing trailers or other loads.
‐ High use commercial vehicles such as
courier delivery vehicles, private
security patrol vehicles, or any vehicles
that operate on a 24-hour basis.
‐ Any vehicle consistently operated in a
high sand or dust environment such as
those used on oil pipelines and similar
applications.
.Vehicles that are regularly used for short
trips of 6 km (4 mi) or less.
The oil life indicator will show you when
to change the oil and filter. Under severe
conditions the indicator may come on
before 12 000 km (7,500 mi).

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Customer Information 403
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Chevrolet
dealer for warranty service, or if the
vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to
7 liters. Diesel fuel delivery may be
restricted. Propane and other fuels are
not provided through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner responsibility.
Scheduling Service Appointments
When the vehicle requires warranty service,
contact your dealer and request an
appointment. By scheduling a service
appointment and advising the service
consultant of your transportation needs,
your dealer can help minimize your
inconvenience.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
406 Customer Information
If a Crash Occurs
If there has been an injury, call emergency
services for help. Do not leave the scene of
a crash until all matters have been taken
care of. Move the vehicle only if its position
puts you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information to
police and other parties involved in the
crash.
For emergency towing seeRoadside
Assistance Program 0402.
Gather the following information:
.Driver name, address, and telephone
number
.Driver license number
.Owner name, address, and telephone
number
.Vehicle license plate number
.Vehicle make, model, and model year
.Vehicle Identification Number (VIN)
.Insurance company and policy number
.General description of the damage to the
other vehicle Choose a reputable repair facility that uses
quality replacement parts. See
“Collision
Parts” earlier in this section.
If the airbag has inflated, see What Will You
See after an Airbag Inflates? 064.
Managing the Vehicle Damage Repair
Process
In the event that the vehicle requires
damage repairs, GM recommends that you
take an active role in its repair. If you have
a pre-determined repair facility of choice,
take the vehicle there, or have it towed
there. Specify to the facility that any
required replacement collision parts be
original equipment parts, either new
Genuine GM parts or recycled original GM
parts. Remember, recycled parts will not be
covered by the GM vehicle warranty.
Insurance pays the bill for the repair, but
you must live with the repair. Depending on
your policy limits, your insurance company
may initially value the repair using
aftermarket parts. Discuss this with the
repair professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have the vehicle repaired with Genuine GM parts,
even if your insurance coverage does not
pay the full cost.
If another party's insurance company is
paying for the repairs, you are not obligated
to accept a repair valuation based on that
insurance company's collision policy repair
limits, as you have no contractual limits
with that company. In such cases, you can
have control of the repair and parts choices
as long as the cost stays within reasonable
limits.
Publication Ordering Information
Service Manuals
Service manuals have the diagnosis and
repair information on the engine/propulsion,
transmission, axle, suspension, brakes,
electrical system, steering system, body, etc.
Customer Literature
Owner’s manuals are written specifically for
owners and are intended to provide basic
operational information about the vehicle.
The owner’s manual includes the
Maintenance Schedule for all models.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
422 Index
Engine (cont'd)Overheating . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Power Messages . . . . . . . . . . . . . . . . . . . . . . . 134
Running While Parked . . . . . . . . . . . . . . . . . . 217
Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Equipment, Towing . . . . . . . . . . . . . . . . . . . . . . 278
Event Data Recorders . . . . . . . . . . . . . . . . . . . . 409
Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Extended Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . .32
Extended Parking . . . . . . . . . . . . . . . . . . . . . . . . . 217
Extender, Seat Belt . . . . . . . . . . . . . . . . . . . . . . . 59
Exterior Cargo Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Lamp Controls . . . . . . . . . . . . . . . . . . . . . . . . . 138
Lamps Off Reminder . . . . . . . . . . . . . . . . . . . 140
Lighting Battery Saver . . . . . . . . . . . . . . . . . 147
F
FanEngine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Filter
Engine Air Cleaner . . . . . . . . . . . . . . . . . . . . . 312
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Flashers, Hazard Warning . . . . . . . . . . . . . . . . . 141
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358 Changing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360 Floor Console
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385
Fluid Automatic Transmission . . . . . . . . . . . . . . . . 311
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Power Steering . . . . . . . . . . . . . . . . . . . . . . . . . 317
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Fog Lamp Light Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Fog Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Four-Wheel Drive . . . . . . . . . . . . . . . . . . . . 221, 323
Four-Wheel-Drive
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407
Front Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Heated and Ventilated Seats . . . . . . . . . . . . 50
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Economy, Driving for Better . . . . . . . . . . . 193
Filling a Portable Fuel Container . . . . . . . 270
Filling the Tank . . . . . . . . . . . . . . . . . . . 267, 269 Fuel (cont'd)
Foreign Countries . . . . . . . . . . . . . . . . . . . . . . 266
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Low Fuel Warning Light . . . . . . . . . . . . . . . 124
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 266
Recommended . . . . . . . . . . . . . . . . . . . . . . . . . 266
Top Tier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Full-Size Spare Tire . . . . . . . . . . . . . . . . . . . . . . . 370
Fuses Engine Compartment Fuse Block . . . . . . . 332
Fuses and Circuit Breakers . . . . . . . . . . . . . 332
Instrument Panel Fuse Block . . . . . . . 335, 337
G
Garage Door Opener . . . . . . . . . . . . . . . . . . . . . .134Programming . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Gauges
Engine Coolant Temperature . . . . . . . . . . . . 113
Engine Oil Pressure . . . . . . . . . . . . . . . . . . . . . 112
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Transmission Temperature . . . . . . . . . . . . . . 114
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Voltmeter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Warning Lights and Indicators . . . . . . . . . 106

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
428 Index
Specifications and Capacities . . . . . . . . . . . . . 396
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Start Assist, Hill . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Start Vehicle, Remote . . . . . . . . . . . . . . . . . . . . . .18
Starting the Engine . . . . . . . . . . . . . . . . . . . . . . . 213
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195Column Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Fluid, Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Heated Wheel . . . . . . . . . . . . . . . . . . . . . . . . . 100
Wheel Adjustment . . . . . . . . . . . . . . . . . . . . . 100
Wheel Controls . . . . . . . . . . . . . . . . . . . . . . . . . 151
Steps Power Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 328
Storage
Center Console . . . . . . . . . . . . . . . . . . . . . . . . . 96
Compartments . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Floor Console . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Underseat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Stuck Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Surround
Vision System . . . . . . . . . . . . . . . . . . . . . . . . . 248
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
System Airbag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Brake Pad Life . . . . . . . . . . . . . . . . . . . . . . . . . 319
Engine Air Filter Life . . . . . . . . . . . . . . . . . . . . 311
Global Positioning . . . . . . . . . . . . . . . . . . . . . 162
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . . . . 409
Noise Control . . . . . . . . . . . . . . . . . . . . . . . . . . 323
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
TaillampsBulb Replacement . . . . . . . . . . . . . . . . . . . . . . 328
Task Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Text Telephone (TTY) Users . . . . . . . . . . . . . . 401
Theft-Deterrent Systems . . . . . . . . . . . . . . . . . . 30 Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339 All-Season . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
All-Terrain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . 354
Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358 Tires (cont'd)
Changing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360
Designations . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Different Size . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Full-Size Spare . . . . . . . . . . . . . . . . . . . . . . . . . 370
If a Tire Goes Flat . . . . . . . . . . . . . . . . . . . . . 358
Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . 123
Pressure Monitor Operation . . . . . . . . . . . 346
Pressure Monitor System . . . . . . . . . . . . . . 345
Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Sidewall Labeling . . . . . . . . . . . . . . . . . . . . . . 341
Terminology and Definitions . . . . . . . . . . . 342
Uniform Tire Quality Grading . . . . . . . . . . 356
Wheel Alignment and Tire Balance . . . . 357
Wheel Replacement . . . . . . . . . . . . . . . . . . . . 357
When It Is Time for New Tires . . . . . . . . . 353
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Tow/Haul Mode Light . . . . . . . . . . . . . . . . . . . 120
Towing App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Driving Characteristics . . . . . . . . . . . . . . . . . 270
Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
General Information . . . . . . . . . . . . . . . . . . . 270
Recreational Vehicle . . . . . . . . . . . . . . . . . . . 374