CHEVROLET SILVERADO 2500 2020 Owners Manual

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
360 Vehicle Care
For vehicles not equipped with the
Stop/Start system:
1. Loosen the negative batterycable nut (1).
2. Remove the negative battery cable clamp (2) from the
negative battery post.
3. Cover the negative battery cable clamp, and negative
battery post with a
non-conductive material to
prevent any contact with the
negative battery cable.
Negative Battery Cable
Reconnection
Caution
When reconnecting the battery:. Use the original nut from the
vehicle to secure the
negative battery cable. Do
not use a different nut.
If you need a replacement
nut, see your dealer.
. Tighten the nut with a hand
tool. Do not use an impact
wrench or power tools to
tighten the nut.
The vehicle could be damaged if
these guidelines are not followed.
Caution
Do not use paints, lubricants,
or corrosion inhibitors on the nut
that secures the negative battery
cable to the vehicle. This could
damage the vehicle. For vehicles equipped with the Stop/
Start system:
1. Install the negative battery cable to the battery
sensor stud.
2. Install the negative battery cable nut to the battery sensor
stud and tighten.
3. Turn the ignition on.
For vehicles not equipped with the
Stop/Start system: 1. Install the negative battery cable clamp to the negative
battery post.
2. Tighten the negative battery cable nut.
3. Turn the ignition on.
Four-Wheel Drive
Transfer Case
When to Check Lubricant
Refer to Maintenance Schedule
0 441 to determine when to check
the lubricant.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
Vehicle Care 361
1. Fill Plug
2. Drain Plug
To get an accurate reading, the
vehicle should be on a level
surface.
If the level is below the bottom of
the fill plug (1) hole, located on the
transfer case, some lubricant will
need to be added. Add enough
lubricant to raise the level to the
bottom of the fill plug (1) hole. Use
care not to overtighten the plug.When to Change Lubricant
Refer to
Maintenance Schedule
0 441 to determine how often to
change the lubricant.
What to Use
Refer to Recommended Fluids and
Lubricants 0451 to determine what
kind of lubricant to use.
Front Axle
When to Check Lubricant
It is not necessary to regularly
check the front axle fluid unless a
leak is suspected or an unusual
noise is heard. A fluid loss could
indicate a problem. Have it
inspected and repaired. This service
can be complex. See your dealer.
Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water
can overcome the seals and
contaminate the fluid. Contaminated
fluid will decrease the life of the
transfer case and/or drive axles and
should be replaced.
Rear Axle
When to Check Lubricant
It is not necessary to regularly
check the rear axle fluid unless a
leak is suspected or an unusual
noise is heard. A fluid loss could
indicate a problem. Have it
inspected and repaired. This service
can be complex. See your dealer.
Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water
can overcome the seals and
contaminate the fluid. Contaminated
fluid will decrease the life of the
transfer case and/or drive axles and
should be replaced.
Noise Control System
NOISE EMISSIONS
WARRANTY
General Motors LLC, warrants to the
first person who purchases this
vehicle for purposes other than
resale and to each subsequent
purchaser that this vehicle as
manufactured by General Motors

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
362 Vehicle Care
LLC, was designed, built and
equipped to conform at the time it
left General Motors LLC’s control
with all applicable U.S. EPA Noise
Control Regulations. This warranty
covers this vehicle as designed,
built and equipped by General
Motors LLC, and is not limited to
any particular part, component or
system of the vehicle manufactured
by General Motors LLC. Defects in
design, assembly or in any part,
component or system of the vehicle
as manufactured by General Motors
LLC, which, at the time it left
General Motors LLC’s control,
caused noise emissions to exceed
Federal standards, are covered by
this warranty for the life of the
vehicle.
TAMPERING WITH NOISE
CONTROL SYSTEM
PROHIBITED
Federal law prohibits the following
acts or the causing thereof:
1. The removal or rendering inoperative by any person,
other than for purposes of maintenance, repair,
or replacement, of any device
or element of design
incorporated into any new
vehicle for the purpose of noise
control prior to its sale or
delivery to the ultimate
purchaser or while it is in
use; or
2. the use of the vehicle after such device or element of
design has been removed or
rendered inoperative by any
person.
Among those acts presumed to
constitute tampering are the acts
listed below.
Insulation:
Removal of the noise shields or any
undercab insulation.
Engine:
Removal or rendering engine speed
governor, if so equipped, inoperative
so as to allow engine speed to
exceed manufacturer specifications.
Modification of the engine control
system or calibration. Fan and Drive:
.
Removal of fan clutch or
rendering clutch inoperative.
. Removal of the fan shroud.
Air Intake:
. Removal of air cleaner silencer.
. Reversing air cleaner cover.
Exhaust:
. Removal of muffler, catalytic
converter, and/or resonator.
. Removal of exhaust pipes and
exhaust pipe clamps.
Starter Switch Check
{Warning
When you are doing this
inspection, the vehicle could
move suddenly. If the vehicle
moves, you or others could be
injured.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
Vehicle Care 363
1. Before starting this check, besure there is enough room
around the vehicle.
2. Apply both the parking brake and the regular brake.
Do not use the accelerator
pedal, and be ready to turn off
the engine immediately if it
starts.
3. Try to start the engine in each gear. The vehicle should start
only in P (Park) or N (Neutral).
If the vehicle starts in any other
position, contact your dealer for
service.
Automatic Transmission
Shift Lock Control
Function Check
{Warning
When you are doing this
inspection, the vehicle could
move suddenly. If the vehicle
moves, you or others could be
injured. 1. Before starting this check, be
sure there is enough room
around the vehicle. It should be
parked on a level surface.
2. Apply the parking brake. Be ready to apply the regular
brake immediately if the vehicle
begins to move.
3. With the engine off, turn the ignition on, but do not start the
engine. Without applying the
regular brake, try to move the
shift lever out of P (Park) with
normal effort. If the shift lever
moves out of P (Park), contact
your dealer for service.
Ignition Transmission
Lock Check
If equipped with Key Access
ignition, while parked, and with the
parking brake set, try to turn the
ignition off in each shift lever
position. The ignition should turn to
off only when the shift lever is in
P (Park). The ignition key should come out
only when the ignition is off. Contact
your dealer if service is required.
Park Brake and P (Park)
Mechanism Check
{Warning
When you are doing this check,
the vehicle could begin to move.
You or others could be injured
and property could be damaged.
Make sure there is room in front
of the vehicle in case it begins to
roll. Be ready to apply the regular
brake at once should the vehicle
begin to move.
Park on a fairly steep hill, with the
vehicle facing downhill. Keeping
your foot on the regular brake, set
the parking brake.
. To check the parking brake's
holding ability: With the engine
running and the transmission in
N (Neutral), slowly remove foot

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
364 Vehicle Care
pressure from the regular brake
pedal. Do this until the vehicle is
held by the parking brake only.
. To check the P (Park)
mechanism's holding ability:
With the engine running, shift to
P (Park). Then release the
parking brake followed by the
regular brake.
Contact your dealer if service is
required.
Wiper Blade Replacement
Windshield wiper blades should be
replaced periodically. See
Maintenance Schedule 0441.
Replacement blades come in
different types and are removed in
different ways. For proper type and
length, see Maintenance
Replacement Parts 0453.
Caution
Allowing the wiper arm to touch
the windshield when no wiper
blade is installed could damage
the windshield. Any damage that
occurs would not be covered by
the vehicle warranty. Do not allow
the wiper arm to touch the
windshield.
Front Wiper Blade
Replacement
To replace the wiper blade:
1. Pull the wiper assembly away from the windshield.
2. Lift up on the latch in the
middle of the wiper blade
where the wiper arm attaches.
3. With the latch open, pull the wiper blade down toward the
windshield far enough to
release it from the J-hooked
end of the wiper arm.
4. Remove the wiper blade.
5. Reverse Steps 1–3 for wiper blade replacement.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
Vehicle Care 365
Glass Replacement
If the windshield or front side glass
must be replaced, see your dealer
to determine the correct
replacement glass.
Windshield Replacement
Driver Assistance Systems
If the windshield needs to be
replaced and the vehicle is
equipped with a front camera sensor
for the Driver Assistance Systems, a
GM replacement windshield is
recommended. The replacement
windshield must be installed
according to GM specifications for
proper alignment. If it is not, these
systems may not work properly, they
may display messages, or they may
not work at all. See your dealer for
proper windshield replacement.
Gas Strut(s)
This vehicle is equipped with gas
strut(s) to provide assistance in
lifting and holding open the hood/
trunk/liftgate system in full open
position.
{Warning
If the gas struts that hold open
the hood, trunk, and/or liftgate fail,
you or others could be seriously
injured. Take the vehicle to your
dealer for service immediately.
Visually inspect the gas struts for
signs of wear, cracks, or other
damage periodically. Check to
make sure the hood/trunk/liftgate
is held open with enough force.
If struts are failing to hold the
hood/trunk/liftgate, do not
operate. Have the vehicle
serviced.
Caution
Do not apply tape or hang any
objects from gas struts. Also do
not push down or pull on gas
struts. This may cause damage to
the vehicle.
See Maintenance Schedule 0441.
Hood

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
366 Vehicle Care
Trunk
Liftgate
Headlamp Aiming
Headlamp aim has been preset and
should need no further adjustment.
If the vehicle is damaged in a crash,
the headlamp aim may be affected.
If adjustment to the headlamps is
necessary, see your dealer.
Bulb Replacement
For the proper type of replacement
bulbs, or any bulb changing
procedure not listed in this section,
contact your dealer.
Caution
Do not replace incandescent
bulbs with aftermarket LED
replacement bulbs. This can
cause damage to the vehicle
electrical system.
Halogen Bulbs
{Warning
Halogen bulbs have pressurized
gas inside and can burst if you
drop or scratch the bulb. You or
others could be injured. Be sure
to read and follow the instructions
on the bulb package.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
Vehicle Care 367
LED Lighting
This vehicle has several LED lamps.
For replacement of any LED lighting
assembly, contact your dealer.
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps
Base Level Headlamp
Assembly
1. Sidemarker lamp
2. Low-Beam Headlamp
3. High-Beam Headlamp
4. Turn Signal/Park Lamps
Midlevel Headlamp Assembly
1. Turn Signal Lamps
Headlamp Replacement
Base Level1. Open the hood.
2. Remove the headlamp bulb cover.
3. Turn the bulb socket counterclockwise to remove it
from the headlamp assembly.
4. Unplug the electrical connector from the bulb by releasing the
clip on the connector. 5. Replace the bulb and reverse
Steps 1–4 to reinstall.
Midlevel and Uplevel
See your dealer for headlamp
replacement.
Uplevel
See your dealer for turn signal
replacement.
Turn Signal Lamp
Replacement
1. Open the hood.
2. Turn the bulb socket counterclockwise to remove it
from the headlamp assembly
and pull it straight out.
3. Remove the bulb by pulling it straight out of the bulb socket.
4. Replace the bulb and reverse Steps 1–3 to reinstall.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
368 Vehicle Care
Taillamps, Turn Signal,
Stoplamps, and Back-Up
Lamps
Base Level Taillamp Assembly
1. Stoplamp/Taillamp/TurnSignal Lamp
2. Back-Up Lamp
3. Side Marker Lamp
Uplevel Taillamp Assembly
1500 shown 2500/3500 similar
1. Back-Up Lamp
It is recommended to replace the
grommets when replacing a bulb.
See your dealer.
To replace one of these bulbs:
1. Open the tailgate.
2. Remove the two rear lamp assembly screws.
3. Pull the rear lamp assembly outward and rearward away
from the box side to remove it
from the vehicle.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
Vehicle Care 369
4. Turn the bulb socketcounterclockwise.
5. Pull the bulb straight out from the socket.
6. Replace the bulb and reverse Steps 1–5 to reinstall.
Center High-Mounted
Stoplamp (CHMSL) and
Cargo Lamp
This procedure is for the regular cab
only. For crew cab and double cab
see your dealer.
1. Cargo Lamp Bulbs
2. Center High-Mounted
Stoplamp (CHMSL) Bulb
To replace one of these bulbs:
1. Remove the two screws and lift off the lamp assembly.
2. Turn the bulb socket counterclockwise and pull it
straight out.
3. Pull the bulb straight out from the socket.
License Plate Lamp
To replace the bulb:
1. Reach behind the rear bumper and locate the bulb.
2. Turn the bulb socket counterclockwise and pull the
bulb straight out of the socket.