CHEVROLET TRAX 2015 1.G Warranty Guide

Black plate (27,1)Canadian Limited Warranty and Owner Assistance Information (GMNA-
Localizing-Canada-5853288) - 2014 - CRC - 11/7/12
Emission Control Systems Warranty 27
General Motors of Canada Limited
warrants to owners of passenger
cars, light duty trucks and vans sold
in Canada, that the vehicle (1) was
designed, built and equipped so as
to conform at the time of sale with
the Emission Regulations under the
Canadian Environmental Protection
Act and (2) is free from defects in
material and workmanship which
cause the vehicle to fail to conform
with those regulations for a period of
the coverage outlined below.
How to Determine the
Applicable Emission Control
System Warranty
Federal or provincial agencies may
require different emission control
system warranties for light duty
trucks depending on whether the
truck is certified with a light duty or
heavy duty emission control system.To determine emission eligibility:
1. Determine if the vehicle has a
gasoline or diesel engine.
2. Locate the underhood emission
control label located inside the
engine compartment on the air
cleaner assembly or the engine.
3. The information on the bottom
left side of the label describes if
the vehicle has a light or heavy
duty emissions control system.
Emission Control Warranty
The Emission Control Systems
Warranty period described below
shall begin on the date the vehicle
is first delivered to the first retail
purchaser or, on the date the
vehicle is first placed in service
as a demonstrator or company
vehicle prior to sale at retail.
Emission related defects in thegenuine GM components including
related diagnostic costs, parts and
labour, are covered by this warranty.
.Passenger Cars, Light Duty
Trucks (A Gross Vehicle
Weight Rating (GVWR) of
3856 kg (8500 lbs) or less) and
Vans that have a Light Duty
Gasoline Engine
‐For Chevrolet and GMC,
3 years or 60 000 kilometres
whichever comes first; for
Buick, 4 year or 80 000
kilometres whichever comes
first on the Components in the
Emission Control Systems
Warranty Parts List; and
8 years or 130 000 kilometres,
whichever comes first, on the
Specified Major Emission
Components.

Black plate (28,1)Canadian Limited Warranty and Owner Assistance Information (GMNA-
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28 Emission Control Systems Warranty
.Light Duty Truck (A Gross
Vehicle Weight Rating (GVWR)
of 3856 kg (8500 lbs) or
greater) that have a Heavy
Duty Gasoline Engine
‐5 years or 80 000 kilometres,
whichever comes first.
.Light Duty Truck (A Gross
Vehicle Weight Rating (GVWR)
of 3856 kg (8500 lbs) or
greater) that have a Heavy
Duty Diesel Engine
‐5 years or 80 000 kilometres,
whichever comes first.
Emission Performance
Some provinces and local
jurisdictions have established
periodic vehicle Inspection and
Maintenance (I/M) programs to
encourage proper maintenance of
your vehicle. If a provincial I/M
program is enforced in your area
you may also be eligible for
Emission Performance coverage
whenallof the following three
conditions are met:
1. The vehicle has been
maintained and operated in
accordance with the instructions
for proper maintenance and use
set forth in the owner manual
and the New Vehicle Limited
Warranty and Owner Assistance
Information booklet supplied with
your vehicle;2. The vehicle fails a provincial
I/M test during the emission
warranty period indicated
above; and
3. The failure results, or will result,
in the owner of the vehicle
having to bear a penalty or other
sanctions (including the denial of
the right to use the vehicle)
under local, provincial,
or federal law.
General Motors of Canada Limited
warrants that your dealer will
replace, repair, or adjust to GM
specifications, at no charge to you,
any of the parts listed under the
“Emission Warranty Parts List”later
in this section which may be
necessary to conform to the
applicable emission standards.
Non-GM parts labelled“Certified to
EPA Standards”are covered by the
Federal Emission Performance
Warranty.

Black plate (29,1)Canadian Limited Warranty and Owner Assistance Information (GMNA-
Localizing-Canada-5853288) - 2014 - CRC - 11/7/12
Emission Warranty Parts List 29
Listed below are most of the
systems that affect emissions of
your vehicle. Emission control
components of these systems are
covered by the Emission Control
Systems Warranty as applicable,
or up to the replacement interval
specified in the owner manual.
If failure of one of the above parts
results in failure of another part
under the Emission Control Systems
Warranty, both will be covered
by this warranty. For detailed
information concerning specific
parts covered by the Emission
Control Systems Warranty, ask your
dealer.
Important:Certain parts may be
covered beyond these warranties if
shown with asterisk as follows:
(*) 8 years/130 000 kilometres,
whichever comes first.Powertrain Control System
Camshaft Position Actuator
Camshaft Position Actuator Valve
Coolant Sensor
Data Link Connector
Engine Control Module (ECM) *
Engine Coolant Temperature Sensor
Fuel Control Module *
Intake Air Temperature Sensor
Malfunction Indicator Lamp
Manifold Absolute Pressure Sensor
Mass Air Flow Sensor
Oxygen Sensor(s)
Powertrain Control Module (PCM) *
Throttle Position Sensor
Vehicle Control Module (VCM) *
Vehicle Speed Sensor
Wheel Speed SensorTransmission Controls and
Torque Management
Control Solenoids and Pressure
Switches
Clutch Solenoids and Switches
Park/Neutral Switch
Transmission Control Module *
Transmission Fluid Temperature
Sensor
Transmission Speed Sensors
Fuel Management System
Diesel Fuel Injection Pump
Diesel Direct Fuel Injector Assembly
Fuel Injector
Fuel Pressure Regulator
Fuel Pressure Sensor
Fuel Rail Assembly
Fuel Temperature Sensor
High Pressure Fuel Pump (SIDI)

Black plate (30,1)Canadian Limited Warranty and Owner Assistance Information (GMNA-
Localizing-Canada-5853288) - 2014 - CRC - 11/7/12
30 Emission Warranty Parts List
Air Management System
Active Aero Shutters
Air Cleaner
Air Intake Ducts
Charge Air Cooler
Charge Air Cooler Control
Idle Air Control Valve
Idle Speed Control Motor
Intake Air Heater
Intake Manifold
Intake Manifold Gasket
Intake Manifold Tuning Valve
Supercharger
Throttle Body
Turbocharger
Turbocharger Pressure SensorIgnition System
Camshaft Position Sensor(s)
Crankshaft Position Sensor(s)
Glow Plug(s) (Diesel)
Glow Plug Controller (Diesel)
Ignition Coil(s)
Ignition Control Module
Knock Sensor
Spark Plugs
Spark Plug Wires
Start/Stop System
Auxiliary Battery
Dual Battery Isolation
Module (DBIM)
Intelligent Battery Sensor
Battery Control ModuleCatalytic Converter System
Catalytic Converter(s) *
Diesel Exhaust Temperature and
Pressure Sensors
Diesel Particulate Filter (DPF)
Diesel Exhaust (DPF) Indirect Fuel
Injector
Diesel Exhaust Emission Reduction
Fluid Injector
Diesel Exhaust Emission Reduction
Fluid Tank
Diesel Exhaust NOx Sensors
Exhaust Manifold
Exhaust Manifold Gasket
Positive Crankcase Ventilation
(PCV) System
Oil Filler Cap
PCV Filter
PCV Oil Separator
PCV Valve

Black plate (31,1)Canadian Limited Warranty and Owner Assistance Information (GMNA-
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Emission Warranty Parts List 31
Exhaust Gas Recirculation (EGR)
System
EGR Feed and Delivery Pipes
EGR Temperatuer Sensor
EGR Valve
EGR Valve Cooler
Secondary Air Injection System
Air Pump
Check Valves
Evaporative Emission Control
System (Gasoline Engines)
Canister
Canister Solenoid and Valve
Fuel Feed and Return Pipes and
Hoses
Fuel Filler Cap
Fuel Level Sensor
Fuel Limiter Vent Valve
Fuel Tank(s)Fuel Tank Filler Pipe (with restrictor)
Fuel Tank Vacuum or Pressure
Sensor
Hybrid
Auxiliary Transmission Fluid Pump
Battery Cooling Circuit
Battery Control Module *
Battery Pack Current Sensor
Brake Pedal Travel Sensor
Drive Motors and Resolvers
Drive Motor/Generator Control
Module *
Electro-Hydraulic Brake Control
Module *
Energy Storage Control Module *
Hybrid Batteries
Hybrid Battery Temperature and
Voltage Sensors
SGCM Coolant Circuit (fan,
relay, pump)
Starter GeneratorStarter Generator Control Module *
Starter Generator Drive Belt
Traction Power Inverter
Module (TPIM) *
Voltec Specific Components
Vehicle Interface Control Module *
Voltec RESS Battery *
Onboard Charger *
Charge Port
Charge Port Switches and Sensors
Voltec EVAP Canister Assembly
Voltec RESS Thermal Management
E-compressor *
Port Valves
Battery Temperature Sensors
Battery High Voltage Heater
Battery Coolant Pump
Power Electronics
Coolant Pump
Air and Coolant Temperature
Sensors
Rfg. Temperature and Pressure
Sensors

Black plate (32,1)Canadian Limited Warranty and Owner Assistance Information (GMNA-
Localizing-Canada-5853288) - 2014 - CRC - 11/7/12
32 Emission Warranty Parts List
Miscellaneous Items Used with
Above Components are Covered
Belts
Boots
Clamps
Connectors
Ducts
Fittings
Gaskets
Grommets
Hoses
Housings
Mounting Hardware
Pipes
PulleysSealing Devices
Springs
Tubes
Wiring and Relays
What Is Not Covered
The Emission Control Systems
Warranty Obligations DO NOT
APPLY TO conditions resulting from
tampering, abuse, neglect,
or improper maintenance. Items
listed under“What Is Not Covered”
underNew Vehicle Limited Warranty
on page 5also apply to the
emission related warranties.Parts specified in the maintenance
schedule as requiring scheduled
replacement are covered up to their
first replacement interval or the
applicable emission warranty
coverage period, whichever comes
first. There is no coverage under
this warranty for the failure of parts
which are not replaced as required
in the vehicle maintenance
schedule. If failure of one of these
parts results in failure of another
part, neither will be covered under
the Emission Control Systems
Warranty.
For detailed information concerning
specific parts covered by these
emission control systems
warranties, ask your dealer.

Black plate (33,1)Canadian Limited Warranty and Owner Assistance Information (GMNA-
Localizing-Canada-5853288) - 2014 - CRC - 11/7/12
Things to Know About the Emission Control Systems Warranty 33
Replacement Parts
The emission control systems of
your vehicle, were designed, built
and tested using genuine GM parts†
and the vehicle is certified as being
in conformity with the Emission
Regulations under the Canadian
Environmental Protection Act.
Accordingly, it is recommended
that any replacement parts used
for maintenance or for the repair
of emission control systems be
new, genuine GM parts.
The warranty obligations are not
dependent upon the use of any
particular brand of replacement
parts. The owner may elect to use
non-genuine GM parts for
replacement purposes. Use of
replacement parts which are not
of equivalent quality may impair
the effectiveness of emission
control systems.If other than new, genuine GM parts
are used for maintenance
replacements or for the repair of
components affecting emission
control, the owner should assure
himself/herself that such parts are
warranted by their manufacturer to
be equivalent to genuine General
Motors parts in performance and
durability.
Warranty repairs must be performed
by an authorized General Motors
dealer except in an emergency
situation when a genuine GM part or
an authorized General Motors
dealer is not reasonably available to
the vehicle owner. You are
responsible for presenting your
vehicle to a GM dealer selling your
vehicle line as soon as a problem
exists.† “GENUINE GM PARTS,”when
used in connection with GM
vehicles means parts manufactured
by or for GM, designed for use on
GM vehicles and distributed by any
division or subsidiary of General
Motors LLC.
Maintenance and Repairs
Warranty repairs must be performed
by an authorized dealer except in a
situation where the vehicle owner is
significantly inconvenienced and a
warranted part or a warranty station
is not reasonably available to the
vehicle owner.

Black plate (34,1)Canadian Limited Warranty and Owner Assistance Information (GMNA-
Localizing-Canada-5853288) - 2014 - CRC - 11/7/12
34 Things to Know About the Emission Control Systems Warranty
If in a situation where you are
significantly inconvenienced, and it
is necessary to have repairs
performed by other than an
authorized General Motors
dealership, and you believe the
repairs are covered by the Emission
Control Systems Warranty, take the
replaced parts and your receipt to
your General Motors dealership
handling your vehicle line for
reimbursement consideration.
Receipts and records covering
the performance of regular
maintenance or emergency repairs
should be retained in the event
questions arise concerning
maintenance. These receipts and
records should be transferred to
each subsequent owner of this
vehicle. GM will not deny warranty
coverage based solely on the
absence of maintenance records.
However, GM may deny a warranty
claim if a failure to perform
scheduled maintenance resulted
in the failure of a warranted part.You should also be aware that GM
may deny you warranty coverage if
your vehicle or a part has failed
due to abuse, neglect, improper
maintenance, or modifications not
approved by GM.
Claims Procedure
Make your vehicle available to any
authorized GM dealer as soon as
possible after failing a provincial I/M
test or at any time you suspect a
defect in a part. Ifallthe above
conditions are met, GM warrants
that your dealer will replace, repair,
or adjust to GM specifications, at no
charge to you, any of the parts listed
under“Emission Control Systems
Warranty Parts List”which may be
necessary to cause your vehicle to
conform to the applicable emission
standards.
Repairs which do not qualify will be
charged to you.In the event a warranty matter is not
handled to your satisfaction, refer to
theCustomer Satisfaction
Procedure on page 35.

Black plate (35,1)Canadian Limited Warranty and Owner Assistance Information (GMNA-
Localizing-Canada-5853288) - 2014 - CRC - 11/7/12
Customer Satisfaction Procedure 35
Your satisfaction and goodwill are
important to your dealership and to
General Motors. Normally, any
questions or concerns with the sales
transaction or the operation of your
vehicle will be resolved by your
dealership's Sales or Service
Departments. Sometimes, however,
despite the best intentions of all
concerned, misunderstandings can
occur. If your concern has not been
resolved to your satisfaction, the
following steps should be taken:
STEP ONE: Discuss your
concern with a member of dealer
management.Normally, concerns
can be resolved at that level. If the
concern has already been reviewed
with the Sales, Service, or Parts
Manager, contactthe owner of the
dealership or the General
Manager.STEP TWO:If after contacting a
member of dealership management,
it appears your concern cannot be
resolved at the dealership without
further help, contactthe Customer
Care Centrein Oshawa by
calling 1-800-263-3777 (English),
1-800-263-7854 (French) 7:30 a.m.
to 11:30 p.m. Eastern Standard
Time. (For Customer Assistance
Offices in the U.S. contact the listed
General Motors Division Customer
Assistance Office.)
For prompt assistance, please have
the following information available
to give to the Customer Care
Ambassador:
.Your name, address, home and
business telephone number.
.Vehicle Identification Number
(This is available from the
vehicle registration or title, or the
plate above the left top of the
instrument panel and visible
through the windshield.)
.Dealership name and location.
.Vehicle's delivery date and
present odometer reading.
.Nature of concern.
General Motors encourages
customers to call their toll-free
number for assistance. However,
if a customer wishes to write to
General Motors, the letter should
be addressed to General Motors
Customer Care Centre in Oshawa.
The address is listed under
“Customer Assistance Offices”.
When contacting General Motors,
please remember your concern
will likely be resolved in the
dealership, using the dealer's
facilities, equipment and personnel.
This is why we suggest you follow
Step One first if you have a
concern.

Black plate (36,1)Canadian Limited Warranty and Owner Assistance Information (GMNA-
Localizing-Canada-5853288) - 2014 - CRC - 11/7/12
36 Customer Satisfaction Procedure
General Motors of Canada Limited
Participation in the Mediation/
Arbitration Program
STEP THREE:In the event that
you do not feel your concerns have
been addressed after following the
procedure outlined in steps 1 and 2,
General Motors of Canada Limited
wants you to be aware of its
participation in a no-charge
Mediation/Arbitration program.
General Motors of Canada Limited
has committed to binding arbitration
of owner disputes involving
factory-related vehicle service
claims. The program provides for
the review of the facts involved by
an impartial third party arbiter, and
may include an informal hearing
before the arbiter. The program is
designed so that the entire dispute
settlement process, from the time
you file your complaint to the final
decision, should be completed in
approximately 70 days. We believe
our impartial program offersadvantages over courts in most
jurisdictions because it is informal,
quick, and free of charge.
For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685.
Alternatively you may call the
General Motors Customer Care
Centre, 1-800-263-3777 (English),
1-800-263-7854 (French),
or you may write to the
Mediation/Arbitration Program,
c/o Customer Care Centre,
General Motors of Canada Limited,
Mail Code: CA1-163-005,
1908 Colonel Sam Drive,
Oshawa, Ontario, L1H 8P7.
Your inquiry should be accompanied
by your Vehicle Identification
Number (VIN).