transmission CHRYSLER PACIFICA HYBRID 2019 Owners Manual

INTRODUCTION
Dear Customer,
Congratulations on selecting your new vehicle. Be assured
that it represents precision workmanship, distinctive styl-
ing, and high quality. This Owner ’s Manual has been
prepared with the assistance of service and engineering
specialists to acquaint you with the operation and mainte-
nance of your vehicle. It is supplemented by Warranty
Information, and customer oriented documents. In the
attached Warranty Booklet, you will find a description of
the services that FCA offers to its customers, the Warranty
Certificate and the details of the terms and conditions for
maintaining its validity. Please take the time to read all of
these publications carefully before driving your vehicle for
the first time. Following the instructions, recommenda-
tions, tips, and important warnings in this manual will
help assure safe and enjoyable operation of your vehicle.
Be sure you are familiar with all vehicle controls, particu-
larly those used for braking, steering, transmission, and
transfer case shifting (if equipped). Learn how your vehicle
handles on different road surfaces. Your driving skills will
improve with experience.This Owner ’s Manual describes all versions of this vehicle.
Options and equipment dedicated to specific markets or
versions are not expressly indicated in the text. Therefore,
you should only consider the information which is related
to the trim level, engine, and version that you have
purchased. Any content introduced throughout the Own-
er ’s Information, that may or may not be applicable to your
vehicle, will be identified with the wording “If Equipped”.
All data contained in this publication are intended to help
you use your vehicle in the best possible way. FCA aims at
a constant improvement of the vehicles produced. For this
reason, it reserves the right to make changes to the model
described for technical and/or commercial reasons. For
further information, contact an authorized dealer.
NOTE:
After reviewing the Owner ’s Information, it should
be stored in the vehicle for convenient referencing, and
remain with the vehicle when sold.
When it comes to service, remember that an authorized
dealer knows your vehicle best, has factory-trained techni-
cians and genuine MOPAR® parts, and cares about your
satisfaction.
4 INTRODUCTION

NOTE:
•To open the Hands-Free Sliding Doors requires a valid
Passive Entry key fob within 5 ft (1.5 m) of the door
handle. If a valid Passive Entry key fob is not within 5 ft
(1.5 m), the door will not respond to any kicks.
• The Hands-Free Sliding Door will only operate when the
transmission is in PARK.
• With every movement of the Hands-Free sliding doors,
an audible tone will sound and the turn signals will
flash. Refer to “Uconnect Settings” in “Multimedia” in
the Owner ’s Manual for further information on turning
these alerts on or off.
• If anything obstructs the power sliding side door while
it is closing or opening, the door will automatically
reverse to the closed or open position and an audible
tone will sound, provided it meets sufficient resistance.
The turn signals will flash with sliding door movements.
• If the power sliding doors encounters multiple obstruc-
tions within the same cycle, the system will automati-
cally stop. The Hands-Free Sliding Doors feature may be turned off
through Uconnect Settings. Refer to “Uconnect Settings” in
“Multimedia” for further information. The Hands-Free
Sliding Doors feature should be turned off during Jacking,
Tire Changing, and Vehicle Service.
Child Locks
To provide a safer environment for small children riding in
the rear seats, the sliding doors are equipped with a Child
Protection Door Lock system.
To Engage The Child Protection Door Lock
1. Open the sliding side door.
2. On the rear of the sliding door, slide the Child Protection
Door Lock control inward (toward the vehicle) to en-
gage the Child Protection Door Lock.
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GETTING TO KNOW YOUR VEHICLE 67

4. Remove the support rod from the locking tab and insertit into the seat located on the underside of the hood.
NOTE:
• Before lifting the hood, check that the wiper arms are not
in motion and not in the lifted position.
• While lifting the hood, use both hands.
• Vehicle must be at a stop and the automatic transmission
must be in park. •
If the vehicle was actively charging the HV battery when
the hood was opened, the vehicle will stop charging
until the hood is closed.
Closing
1. Hold up the hood with one hand and with the other hand remove the support rod from its seat and reinsert
it into the locking tab.
2. Lower the hood to approximately 12 inches (30 cm) from the engine compartment and drop it. Make sure that the
hood is completely closed.
NOTE: If the vehicle stopped charging the HV battery
when the hood was opened, the vehicle will resume
charging when the hood closes.
WARNING!
Be sure the hood is fully latched before driving your
vehicle. If the hood is not fully latched, it could open
when the vehicle is in motion and block your vision.
Failure to follow this warning could result in serious
injury or death.
Safety Latch Location
132 GETTING TO KNOW YOUR VEHICLE

Hands-Free Liftgate — If Equipped
To open the liftgate using hands-free activation, use a
straight in and out kicking motion under the vehicle
activation zone in the general location below the liftgate
door handle. Do not move your foot sideways or in a
sweeping motion or the sensors may not detect the motion.
When a valid kicking motion is completed, the liftgate will
chime, the hazard lights will flash and the liftgate will open
after approximately one second. This assumes all options
are enabled in the radio.NOTE:
To open the Hands-Free Liftgate requires a valid
Passive Entry key fob within 5 ft (1.5 m) of the door handle.
If a valid Passive Entry key fob is not within 5 ft (1.5 m), the
liftgate will not respond to any kicks.
CAUTION!
The Hands-Free Liftgate feature may be turned on or
off in Uconnect Settings. Refer to “Uconnect Settings”
in “Multimedia” for further information. The Hands-
Free Liftgate feature should be turned off during
Jacking, Tire Changing, and Vehicle Service.
NOTE:
• The Hands-Free Liftgate will only operate when the
transmission is in Park.
• If anything obstructs the Hands-Free liftgate while it is
opening, the liftgate will automatically reverse to the
closed position, provided it meets sufficient resistance.
• There are pinch sensors attached to the side of the
liftgate opening. Light pressure anywhere along these
strips will cause the liftgate to return to the open
position.
Hands-Free Liftgate Activation Zone
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GETTING TO KNOW YOUR VEHICLE 137

NOTE:With all rear seats stowed or removed,4x8ft
(1.2 x 2.4 m) sheets of building material will fit on the
vehicle floor with the liftgate closed. The front seats must
be moved slightly forward of the rearmost position.
GARAGE DOOR OPENER — IF EQUIPPED
HomeLink replaces up to three hand-held transmitters that
operate devices such as garage door openers, motorized
gates, lighting or home security systems. The HomeLink
unit is powered by your vehicle’s 12 Volt battery. The HomeLink buttons, located on the driver ’s sunvisor,
designate the three different HomeLink channels. The
HomeLink indicator is located above the center button.
NOTE:
HomeLink is disabled when the Vehicle Security
Alarm is active.Before You Begin Programming HomeLink
Be sure that your vehicle is parked outside of the garage
before you begin programming.
For more efficient programming and accurate transmission
of the radio-frequency signal it is recommended that a new
Rear Cargo Area
HomeLink Buttons/Overhead Console
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GETTING TO KNOW YOUR VEHICLE 139

3. Press and hold the HomeLink button you want toprogram while you press and hold the hand-held trans-
mitter button.
4. Continue to hold both buttons and observe the indicator light. The HomeLink indicator will flash slowly and
then rapidly after HomeLink has received the frequency
signal from the hand-held transmitter. Release both
buttons after the indicator light changes from slow to
rapid.
5. Press and hold the programmed HomeLink button and observe the indicator light.
• If the indicator light stays on constantly, programming
is complete and the garage door/device should acti-
vate when the HomeLink button is pressed.
• To program the two remaining HomeLink buttons,
repeat each step for each remaining button. DO NOT
erase the channels.
Reprogramming A Single HomeLink Button (Non-
Rolling Code)
To reprogram a channel that has been previously trained,
follow these steps:
1. Cycle the ignition to the ON/RUN position. 2. Press and hold the desired HomeLink button until the
indicator light begins to flash after 20 seconds. Do not
release the button.
3. Without releasing the button, proceed with “Program- ming A Non-Rolling Code” step 2 and follow all remain-
ing steps.
Canadian/Gate Operator Programming
For programming transmitters in Canada/United States
that require the transmitter signals to “time-out” after
several seconds of transmission.
Canadian radio frequency laws require transmitter signals
to time-out (or quit) after several seconds of transmission –
which may not be long enough for HomeLink to pick up
the signal during programming. Similar to this Canadian
law, some U.S. gate operators are designed to time-out in
the same manner.
It may be helpful to unplug the device during the cycling
process to prevent possible overheating of the garage door
or gate motor.
1. Cycle the ignition to the ON/RUN position.
2. Place the hand-held transmitter 1 to 3 inches (3 to 8 cm)away from the HomeLink button you wish to program
while keeping the HomeLink indicator light in view.
142 GETTING TO KNOW YOUR VEHICLE

Vehicles equipped with the Anti-Lock Brake System (ABS)
are also equipped with Electronic Brake Force Distribution
(EBD). In the event of an EBD failure, the Brake Warning
Light will turn on along with the ABS Light. Immediate
repair to the ABS system is required.
Operation of the Brake Warning Light can be checked by
turning the ignition switch from the OFF position to the
ON/RUN position. The light should illuminate for ap-
proximately two seconds. The light should then turn off
unless the parking brake is applied or a brake fault is
detected. If the light does not illuminate, have the light
inspected by an authorized dealer.
The light also will turn on when the parking brake is
applied with the ignition switch in the ON/RUN position.
NOTE:This light shows only that the parking brake is
applied. It does not show the degree of brake application.
— Battery Charge Warning Light
This warning light illuminates when the 12 volt battery is
not charging properly. If it stays on while the vehicle is
running, there may be a malfunction with the charging
system. Contact an authorized dealer as soon as possible.
This indicates a possible problem with the electrical system
or a related component.
— Engine Coolant Temperature Warning Light
This warning light warns of an overheated engine condi-
tion. If the engine coolant temperature is too high, this
indicator will illuminate and a single chime will sound. If
the temperature reaches the upper limit, a continuous
chime will sound for four minutes or until the engine is
able to cool: whichever comes first.
If the light turns on while driving, safely pull over and stop
the vehicle. If the A/C system is on, turn it off. Also, shift
the transmission into NEUTRAL and idle the vehicle. If the
temperature reading does not return to normal, turn the
engine off immediately and call for service.
Refer to “If Your Engine Overheats” in “In Case Of
Emergency” for further information.
— Electronic Throttle Control (ETC) Warning
Light
This warning light will illuminate to indicate a problem
with the Electronic Throttle Control (ETC) system. If a
problem is detected while the vehicle is running, the light
will either stay on or flash depending on the nature of the
problem. Cycle the ignition when the vehicle is safely and
completely stopped and the transmission is placed in the
PARK position. The light should turn off. If the light
180 GETTING TO KNOW YOUR INSTRUMENT PANEL

— Transmission Temperature Warning Light —
If Equipped
This warning light will illuminate to warn of a high
transmission fluid temperature. This may occur with
strenuous usage such as trailer towing. If this light turns
on, stop the vehicle and run the engine at idle or slightly
faster, with the transmission in PARK or NEUTRAL, until
the light turns off. Once the light turns off, you may
continue to drive normally.
WARNING!
If you continue operating the vehicle when the Trans-
mission Temperature Warning Light is illuminated you
could cause the fluid to boil over, come in contact with
hot engine or exhaust components and cause a fire.
CAUTION!
Continuous driving with the Transmission Tempera-
ture Warning Light illuminated will eventually cause
severe transmission damage or transmission failure.
— Vehicle Security Warning Light — If Equipped
This warning light will flash at a fast rate for approxi-
mately 15 seconds when the vehicle security alarm is
arming, and then will flash slowly until the vehicle is
disarmed.
— Hood Open Warning Light
This warning light will illuminate when the hood is left
open and not fully closed.
NOTE: If the vehicle is moving, there will also be a single
chime.
— Door Open Warning Light — If Equipped
This warning light will illuminate when a door is ajar/
open and not fully closed. This indicator will reflect which
doors are open.
NOTE: If the vehicle is moving, there will also be a single
chime.
— Liftgate Open Warning Light
This warning light will illuminate when the liftgate is open.
NOTE: If the vehicle is moving, there will also be a single
chime.
182 GETTING TO KNOW YOUR INSTRUMENT PANEL

Refer to “LaneSense — If Equippedin “Starting And
Operating” for further information.
— Service LaneSense Warning Light —
If Equipped
This warning light will illuminate when the LaneSense
system is not operating and requires service. Please see an
authorized dealer.
— Low Fuel Warning Light
When the fuel tank has approximately 1/8 of the fuel
remaining, this warning light will illuminate, and a single
chime will sound. The light will remain on until fuel is
added.
— Low Washer Fluid Warning Light —
If Equipped
This warning light will illuminate when the windshield
washer fluid is low.
— Adaptive Cruise Control (ACC) Fault Warning
Light — If Equipped
This warning light will illuminate to indicate a fault in the
ACC system. Contact a local authorized dealer for service. For further information, refer to “Adaptive Cruise Control
(ACC)” in “Starting And Operating.”
— Service Forward Collision Warning (FCW)
Light — If Equipped
This warning light will illuminate to indicate a fault in the
Forward Collision Warning System. Contact an authorized
dealer for service.
Refer to Forward Collision Warning (FCW) inSafety for
further information.
— Engine Check/Malfunction Indicator Warning
Light (MIL)
The Engine Check/Malfunction Indicator Light (MIL) is a
part of an Onboard Diagnostic System called OBD II that
monitors engine and automatic transmission control sys-
tems. This warning light will illuminate when the ignition
is in the ON/RUN position before engine start. If the bulb
does not come on when turning the key from OFF to
ON/RUN, have the condition checked promptly.
The vehicle should be serviced if the light stays on through
several typical driving styles. In most situations, the ve-
hicle will drive normally.
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GETTING TO KNOW YOUR INSTRUMENT PANEL 185

The following conditions must be met in order for HSA to
activate:
•The feature must be enabled.
• The vehicle must be stopped.
• Park brake must be off.
• Driver door must be closed.
• The vehicle must be on a sufficient grade.
• The gear selection must match vehicle uphill direction
(i.e., vehicle facing uphill is in forward gear; vehicle
backing uphill is in REVERSE gear).
• HSA will work in REVERSE gear and all forward gears.
The system will not activate if the transmission is in
PARK or NEUTRAL.
The HSA system works alongside Autonomous Hill Hold
(AHH) to maintain vehicle position on an incline. In a
situation where the accelerator pedal is being used to keep
the vehicle stationary on an incline, the AHH system will
compensate and hold the vehicle in place until the accel-
erator pedal is pressed enough to push the vehicle forward.WARNING!
There may be situations where the Hill Start Assist
(HSA) will not activate and slight rolling may occur,
such as on minor hills or with a loaded vehicle, or
while pulling a trailer. HSA is not a substitute for
active driving involvement. It is always the driver ’s
responsibility to be attentive to distance to other ve-
hicles, people, and objects, and most importantly brake
operation to ensure safe operation of the vehicle under
all road conditions. Your complete attention is always
required while driving to maintain safe control of your
vehicle. Failure to follow these warnings can result in
a collision or serious personal injury.
Disabling And Enabling HSA
This feature can be turned on or turned off. To change the
current setting, proceed as follows:
• If disabling HSA using Uconnect Settings, refer to
“Uconnect Settings” in “Multimedia” for further infor-
mation.
5
SAFETY 201