tow bar CITROEN C4 2020 Owners Manual

3
Contents






Active lane departure warning system 11 8
Blind spot monitoring 121
Active Safety Brake with Collision Risk Alert and
Intelligent emergency braking assistance
122
Distraction detection 125
Parking sensors 126
Reversing camera 127
Top Rear Vision - 360 vision 128
Park Assist 132
7Practical informationCompatibility of fuels 137
Refuelling 137
Misfuel prevention (Diesel) 138
Charging system (Electric) 138
Charging the traction battery (Electric) 145
Towing device 149
Towing device with quickly detachable towball 150
Roof bars 152
Snow chains 153
Energy economy mode 153
Bonnet 154
Engine compartment 155
Checking levels 156
Checks 158
AdBlue® (BlueHDi) 160
Free-wheeling 162
Advice on care and maintenance 162
8In the event of a breakdownWarning triangle 165
Running out of fuel (Diesel) 165
Tool kit 165
Temporary puncture repair kit 166
Spare wheel 169
Changing a bulb 171
Fuses 174
12

V battery

/ Accessory battery 175
Towing the vehicle 178
9Technical dataEngine technical data and towed loads 181
Petrol engines 182
Diesel engines 183
Electric motor 184
Dimensions 185
Identification markings 185
10Touch screen BLUETOOTH audio systemFirst steps 186
Steering mounted controls 186
Menus 187
Radio 188
DAB (Digital Audio Broadcasting) radio 189
Media 190
Telephone 191
Settings 193
Frequently asked questions 193
11MyCitroën PlayFirst steps 196
Steering mounted controls 197
Menus 197
Radio 198
DAB (Digital Audio Broadcasting) radio 199
Media 200
Telephone 201
Applications 205
Settings 205
Frequently asked questions 206
12CITROËN Connect NavFirst steps 209
Steering mounted controls 210
Menus 210
Voice commands 212
Navigation 215
Connected navigation 218
Applications 220
Radio 223
DAB (Digital Audio Broadcasting) radio 224
Media 224
Telephone 226
Settings 228
Frequently asked questions 230
13Event data recorders
 ■
Alphabetical index
http://q-r.to/bagGl9
Access to additional videos

39
Access
2Ensure that any luggage or accessories
carried on the roof bars do not interfere
with the movement of the sunroof.
Do not place heavy loads on the movable
glass panel of the sunroof.
If the sunroof is wet, following a shower
or washing the vehicle, wait until it is
completely dry before opening.
Do not operate the sunroof if it is covered by
snow or ice - risk of damage!
Use only plastic scrapers to remove snow or
ice from the sunroof.
Regularly check the condition of the
sunroof seals (e.g. presence of dust,
dead leaves).
If using a car wash, check first that the roof is
correctly closed and keep the high-pressure
jet at least 30 centimetres from the seals.
Never leave the vehicle with the sunroof
open.
Operation
When opening the sunroof fully, the movable
glass moves to a partially open position, then
slides over the roof. Any intermediate position is
possible.
Before operating the sunroof control
button, ensure that no object or person
might prevent the movement.
Pay particular attention to children when
operating the sunroof.
If something is trapped when operating the
sunroof, reverse the movement of the sunroof
by pressing the control button in question.
The driver must ensure that passengers use
the sunroof correctly.
Any manual intervention on the position of
the sunroof may disturb the anti-pinch device.
Perform a reinitialisation.
Anti-pinch system
If the sunroof encounters an obstacle when
closing, the movement is automatically reversed.
Opening/closing the sunroof
► To open the sunroof, use the part of the
button located towards the rear.
►

T
o close the sunroof, use the part of the
button located towards the front.
Operating the button
► Pressing the button beyond its point of
resistance opens or closes the sunroof fully .
►

Pressing the button again stops the
movement in progress.
►


By keeping the button pressed (without going
beyond the point of resistance), the movement of
the glass stops when this button is released.
► When the sunroof is closed: pressing once
without passing the point of resistance moves it
to the partially open position.
►

When the sunroof is partially open: pressing
once on the front part of the button, without
going beyond the point of resistance, closes it
completely

.
The sunroof and windows can be closed by holding down the remote control
locking button.
Opening/closing the blind
► To open the blind, pull its handle backwards
until the desired position is reached.
►

T
o close the blind, push its handle forwards
until the desired position is reached.
Reinitialisation
Reinitialisation is required after reconnecting the
battery, or if the sunroof malfunctions or moves
in a jerky manner.
►

Check that nothing is affecting the movement
of the sunroof and that the seals are clean.
► With the ignition on, press and hold
the front part of the button to close the
sunroof.
The sunroof closes step by step. When fully
closed, it performs a slight opening/closing
movement.
►

Release the button 1 second after the end of
the movement.

60
Lighting and visibility
Manual

► With the ignition off, pull the lighting control
stalk toward you ("headlamp flash") to activate/
deactivate the function.
Manual guide-me-home lighting goes off
automatically after a period of time.
Welcome lighting
When the vehicle is unlocked, if the ambient
light is low and the "Automatic illumination of
headlamps" function is activated, this system
automatically turns on certain exterior lamps
as well as certain lamps in the passenger
compartment.
You can activate/deactivate this function and adjust the welcome lighting duration
in the Driving
/ Vehicle touch screen tablet
menu.
Door mirror spotlamps
These spotlamps facilitate access to the vehicle
by lighting the ground near the front doors.
When the front courtesy lamp switch is in
this position, the spotlamps come on
automatically:
– when the vehicle is unlocked.
– when a door is opened.
–

when a request to locate the vehicle is
received from the remote control.
Whatever the position of the front courtesy lamp
switch, they also come on with the welcome
lighting and guide-me-home lighting functions.
They go off automatically after 30 seconds.
Automatic lighting systems - General
recommendations
The automatic lighting systems use a detection
camera, located at the top of the windscreen.
Operating limits
The system may be disrupted or not work
correctly:
–

When visibility conditions are poor
(e.g.

snowfall, heavy rain).
–

If the windscreen is dirty
, misted-up or
masked (e.g.
sticker) in front of the camera.
–

If the vehicle is facing highly reflective signs
or safety barrier reflectors.
The system is not able to detect:
–


Road users that do not have their own
lighting, such as pedestrians.
–


V

ehicles with hidden lighting (e.g. travelling
behind a safety barrier on the motorway).
–

V

ehicles at the top or bottom of a steep
slope, on winding roads, on crossroads.
Maintenance
Clean the windscreen regularly,
particularly the area in front of the camera.
The internal surface of the windscreen can
also become misted around the camera.
In humid and cold weather, demist the
windscreen regularly.
Do not allow snow to accumulate on the
bonnet or roof of the vehicle as this could
obstruct the camera.
Automatic headlamp dipping
For more information, refer to the
General recommendations for
automatic lighting systems.
With the ring of the lighting control stalk
in the
"AUTO" position and the function activated on
the touch screen, this system automatically
switches between dipped and main beam
headlamps, according to lighting and traffic
conditions, using a camera located at the top of
the windscreen.

11 3
Driving
6

– Vehicles crossing your lane.
– V ehicles driving in the opposite direction.
Situations where the driver must suspend the
system:


– Vehicles in a tight bend.
– When approaching a roundabout.

– When following a narrow vehicle.
Reactivate the system when conditions allow .
Situations in which the driver is prompted to
immediately resume control:
–

Excessively sharp deceleration by the vehicle
in front of you.


– When a vehicle cuts in sharply between your
vehicle and the one in front.
Some vehicles on the road may be
poorly perceived or interpreted by the
camera and/or the radar (e.g.
truck), which
can lead to an incorrect evaluation of
distances and result in inappropriate
acceleration or braking of the vehicle.
Pay particular attention:
– When motorcycles are present and
when there are vehicles staggered across the
traffic lane.
–

When entering a tunnel or crossing a
bridge.
If any of the following malfunctions
occurs, do not use the system:
–

Following an impact on the windscreen
close to the camera or on the front bumper
(versions with radar).
–


Brake lamps not working.
If the vehicle has undergone any of the
following modifications, do not use the
system:
–

Carrying long objects on roof bars.
–


Towing.
–

Use of the "space-saver" type spare wheel
(depending on version).
–


Front end of the vehicle modified (for
example by adding long-range headlamps or
painting the front bumper).
–


Obstructed radar and/or camera.
Malfunction
In the event of a malfunction,
dashes are displayed instead of
the speed setting.
This warning lamp comes on, accompanied by a message and an
audible signal, to confirm the malfunction.
Have it checked by a CITROËN dealer or a
qualified workshop.
Lane positioning assist
For more information, refer to the
General recommendations on the use
of driving and manoeuvring aids .

135
Driving
6– The system may indicate that a space has
been found but will not offer it because of a fixed
obstacle on the opposite side of the manoeuvre,
which would not allow the vehicle to follow a
trajectory required for parking.
–

The system may indicate that a space has
been found but the manoeuvre will not be
triggered, because the width of the lane is
insufficient.
–


The system is not designed for performing the
parking manoeuvre on a sharp bend.
–


The system does not detect spaces that
are much larger than the vehicle itself or that
are delimited by obstacles that are too low
(pavements, studs, etc.) or too thin (trees, posts,
wire fences, etc.).
–


If the boot is heavily loaded, the tilt of the
vehicle towards the rear may interfere with the
distance measurements.
Do not use the function under the
following exterior conditions:
–

Alongside a soft shoulder (e.g. ditch) or
quay or on the edge of a drop.
–


When the road surface is slippery (e.g. ice).
If any of the following malfunctions
occurs, do not use the system:
–

If a tyre is under-inflated.
–


If one of the bumpers is damaged.
–


If one of the cameras is faulty
.
If the vehicle has undergone any of the
following modifications, do not use the
function:
–

When carrying an object extending beyond
the dimensions of the vehicle (ladder on the
roof bars, bicycle carrier on the tailgate, etc.).
–


With a non-approved towball in place.
–


With snow chains fitted.
–


When driving on a small-diameter or
"space-saver" type spare wheel.
–


When the wheels fitted are a different size
from the original ones.
–


After modifying one or both bumpers
(added protection).
–


If the sensors have been repainted other
than by the CITROËN dealer network.
–


With sensors not approved for the vehicle.
Malfunctions
When the function is not activated, this
indicator lamp will flash briefly and an
audible signal will be emitted to indicate a
system malfunction.
If the malfunction occurs while the system is in
use, the warning lamp goes off.
If the parking sensor malfunction occurs
during use, indicated by this warning lamp
coming on and the display of a message, it
causes the function to deactivate.
In the event of a malfunction, have the system
checked by a CITROËN dealer or a qualified
workshop.
In the event of a power steering
malfunction, this warning lamp is
displayed on the instrument panel, accompanied
by a warning message.
You must stop as soon as it is safe to do so.
Contact a CITROËN dealer or a qualified
workshop.

152
Practical information
► Remove the cap from the lock and press it
onto the head of the key .


► Insert the key into the lock 7.
► Open the lock using the key .


► Hold the towball 5 firmly in one hand; using
the other hand, pull and turn the wheel 6 fully in
a clockwise direction until it stops; do not release
the wheel.
►

Extract the towball from the base of its
carrier

1.
► Release the wheel; it automatically locks in
the unlocked position (position B
).


► Replace the protective plug 2 into the
carrier 1.
►

Stow the towball in its bag to protect it from
knocks and dirt.
Maintenance
Correct operation is only possible if the towball
and its carrier are kept clean.
Before cleaning the vehicle with a high-pressure
jet wash, the towball must be removed and the
protective plug fitted to the carrier.
Work on the towing device
Contact a CITROËN dealer or a qualified
workshop.
Roof bars
As a safety measure and to avoid damaging the roof, it is essential to use
transverse roof bars approved for your
vehicle.
Observe the instructions on fitting and use
contained in the guide supplied with the roof
bars.
Maximum load distributed over the
transverse roof bars, for a loading height
not exceeding 40 cm (except bicycle carrier):
80

kg.
As this value may change, please verify the
maximum load quoted in the guide supplied
with the roof bars.
If the height exceeds 40 cm, adapt the speed
of the vehicle to the profile of the road to
avoid damaging the roof bars and the fixings
on the vehicle.
Be sure to refer to national legislation in order
to comply with the regulations for transporting
objects that are longer than the vehicle.
Recommendations
Distribute the load uniformly, taking care
to avoid overloading one of the sides.
Arrange the heaviest part of the load as close
as possible to the roof.
Secure the load firmly.

159
Practical information
7Manual gearbox
The gearbox does not require any maintenance (no oil change).
Automatic gearbox
The gearbox does not require any maintenance (no oil change).
Manual parking brake
If you notice excessive brake lever travel
or decreased effectiveness, the parking
brake must be adjusted, even between two
services.
This system must be checked by a CITROËN
dealer or a qualified workshop.
Electric parking brake
This system does not require any routine servicing. However, in the event of a
problem, do not hesitate to have the system
checked by a CITROËN dealer or a qualified
workshop.
For more information on the Electric
parking brake, refer to the
corresponding section.
Brake pads
Brake wear depends on the style of
driving, particularly in the case of vehicles
used in town, over short distances. It may be
necessary to have the condition of the brakes
checked, even between vehicle services.
Unless there is a leak in the circuit, a drop in the
brake fluid level indicates that the brake pads
are worn.
After washing the vehicle, moisture, or in wintry conditions, ice can form on the
brake discs and pads: braking efficiency may
be reduced. Gently dab the brakes to dry and
defrost them.
Brake disc/drum wear
For any information on checking brake
disc/drum wear, contact a CITROËN
dealer or a qualified workshop.
Wheels and tyres
The inflation pressure of all tyres, including the spare wheel, must be
checked on "cold” tyres.
The pressures indicated on the tyre pressure
label are valid for "cold" tyres. If you have driven
for more than 10 minutes or more than 6 miles
(10 kilometres) at over 31 mph (50
km/h), add
0.3 bar (30 kPa) to the values indicated on the
label.
Under-inflation increases energy
consumption. Non-compliant tyre
pressures cause tyres to wear prematurely
and have an adverse effect on the vehicle's
road holding - risk of accident! Driving with worn or damaged tyres reduces the
braking and road holding performance of the
vehicle. Regularly check the condition of the
tyres (tread and sidewalls) and rims as well as
the presence of the valve caps.
When the wear indicators no longer appear set
back from the tread, the depth of the grooves is
less than 1.6 mm; replace the tyres as soon as
possible.
Using different size wheels and tyres from those
specified can affect the lifetime of tyres, wheel
rotation, ground clearance, the speedometer
reading and have an adverse effect on road
holding.
Fitting different tyres on the front and rear axles
can cause the ESC to mistime.
Always mark the direction of rotation on the tyres
that will be stored when fitting winter or summer
tyres. Store them in a cool, dry place and away
from direct exposure to the sun's rays.
Winter or 4-seasons tyres can be
identified by this symbol on their
sidewalls.
Shock absorbers
It is not easy for drivers to detect when
shock absorbers are worn. Nevertheless,
the shock absorbers have a major impact on
road holding and braking performance.
For your safety and driving comfort, it is
important to have them regularly checked by a
CITROËN dealer or a qualified workshop.

168
In the event of a breakdown

► Switch on the compressor by moving the
switch to position " I
" until the tyre pressure
reaches 2 bar. The sealant product is injected
under pressure into the tyre; do not disconnect
the pipe from the valve during this operation (risk
of blowback).
If after approximately 7 minutes, the
pressure of 2 bar is not reached, this
indicates that the tyre is not repairable;
contact a CITROËN dealer or a qualified
workshop for assistance.
►

Move the switch to position " O

".
►

Disconnect the compressor's electric plug
from the vehicle's 12

V socket.
►

Remove the kit.
►


Refit the cap on the valve.
►


Remove and store the bottle of sealant.
The sealant product is harmful if swallowed and causes irritation to the
eyes.
Keep this product out of the reach of children.
The use-by date of the fluid is marked on the
bottle.
After use, do not discard the bottle into the
environment; take it to a CITROËN dealer or
an authorised waste disposal site.
Do not forget to obtain a new bottle of
sealant, available from a CITROËN dealer or
a qualified workshop.


► Drive immediately for approximately 3 miles
(5 kilometres) at reduced speed (between
12 and 37 mph (20 and 60
km/h)) to plug the
puncture.
►

Stop to check the repair
and the tyre
pressure using the kit.
With a tyre repaired using this type of kit,
do not exceed a speed of 50
mph
(80

km/h) and do not drive more than
50

miles (80 km).
You must contact a CITROËN dealer or a
qualified workshop to have the repair checked
and the tyre changed.
Checking/adjusting tyre
pressures
The compressor can be used, without injecting
sealant, to check and, if necessary, adjust the
tyre pressures.
►

Remove the valve cap from the tyre and keep
it in a clean place.
►


Uncoil
the pipe stowed under the compressor.
►

Screw the pipe onto the valve and tighten
firmly

.
►

Check that the compressor switch is in
position " O

".
►

Fully uncoil the electric cable stowed under
the compressor

.
►

Connect the compressor's electric plug to the
vehicle's 12

V socket.
►

Switch the ignition on.
►


Start the compressor by placing the switch at
position " I

" and adjust the pressure to the value
shown on the vehicle's tyre pressure label. To
deflate: press the black button located on the
compressor pipe, near the valve connection.
If after 7 minutes the pressure of 2 bar is
not reached, the tyre is damaged;
contact a CITROËN dealer or a qualified
workshop for assistance.
►

Once the correct pressure is reached, put the
switch in position " O

".
►

Remove the kit and stow it.
►


Refit the cap on the valve.

178
In the event of a breakdown
Reconnecting the (+) terminal

► Raise lever A fully.
► Refit open clamp B on the (+) terminal.
►

Push clamp
B fully down.
►

Lower lever

A
to lock clamp B.
►

Depending on equipment, lower the plastic
cover on the

(+) terminal.
Do not force the lever when pressing on
it, as if the clamp is not positioned
correctly, locking will then not be possible.
Start the procedure again.
Following reconnection
After reconnecting the battery, turn on the
ignition and wait 1 minute before starting the
engine, to enable the electronic systems to
initialise.
If minor problems nevertheless persist following
this operation, contact a CITROËN dealer or a
qualified workshop.
Referring to the relevant section, reinitialise
certain equipment:
–

Remote control key or electronic key
(depending on version).
–

Sunroof.
–

Electric windows.
–


Date and time.
–


Preset radio stations.
The Stop & Start system may not be operational during the trip following the
first engine start.
In this case, the system will only be available
again after a continuous period with the
vehicle immobilised, the duration of which
depends on the exterior temperature and the
state of charge of the battery (up to about 8
hours).
Towing the vehicle
General recommendations
Observe the legislation in force in the
country where you are driving.
Ensure that the weight of the towing vehicle is
higher than that of the towed vehicle.
The driver must remain at the wheel of the
towed vehicle and must have a valid driving
licence.
When towing a vehicle with all four wheels on
the ground, always use an approved towing
arm; rope and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine
off, there is no longer braking and steering
assistance.
A professional towing service must be
called if:
–

Broken down on a motorway or main road.
–


Not possible to put
the gearbox into neutral,
unlock the steering, or release the parking
brake.
–

Not possible to tow a vehicle with an
automatic gearbox, with the engine running.
–


T

owing with only two wheels on the ground.
–

Four-wheel drive vehicle.
–


No approved towbar available.
Before towing the vehicle, it is essential
to put the vehicle in free-wheeling mode.
For more information on Free-wheeling, refer
to the corresponding section.
Electric motor
An electric vehicle cannot under any
circumstances be used to tow another
vehicle.
However, it may be used, for example, to exit
a rut.

179
In the event of a breakdown
8Towing constraints
Type of vehicle
(engine/gearbox) Front wheels on the
ground Rear wheels on the
ground Flatbed
4 wheels on the ground
with towbar
Internal combustion/Manual


Internal combustion/Automatic

Electric

In case of battery or electric parking brake failure, it is essential to call a p
rofessional using flatbed recovery vehicles (excluding manual gearbox).
Accessing the tools
The towing eye is stored with the tool kit in the
boot.
For more information on accessing the Tool kit,
refer to the corresponding section.
Towing your vehicle
To access the front screw thread:

► Unclip the cover by pressing on its left-hand
section.
►

Release the cover downwards.
T

o be towed:
► Screw the towing eye in fully .
► Install the towbar .
►

Put the gearbox into neutral.
Failure to observe this instruction could
result in damage to certain components
(braking, transmission, etc.) and to the
absence of braking assistance the next time
the engine is started.
Automatic gearbox
Never tow the vehicle with the driving
wheels on the ground and the engine off.
►

Unlock the steering and release the parking
brake.