Citroen C4 PICASSO RHD 2014.5 1.G Owner's Manual
Manufacturer: CITROEN, Model Year: 2014.5, Model line: C4 PICASSO RHD, Model: Citroen C4 PICASSO RHD 2014.5 1.GPages: 428, PDF Size: 10.03 MB
Page 411 of 428

FREqUENTLY ASKED q UESTIONS
409
q
UESTION
ANSWER SOLUTION
Certain
traffic
jams
along
the
route
are
not
indicated
in
real
time.
On
starting,
it
is
several
minutes
before
the
system
begins
to
receive
the
traffic
information.
Wait
until
the
traffic
information
is
being
received
correctly
(display
of
the
traffic
information
icons
on
the
map).
The
filters
are
too
restrictive.
Modify
the
"Geographic
filter"
settings.
In
certain
countries,
only
major
routes
(motorways...)
are
listed
for
the
traffic
information.
This
phenomenon
is
normal.
The
system
is
dependent
on
the
traffic
information
available.
The
altitude
is
not
displayed.
On
starting,
the
initialisation
of
the
GPS
may
take
up
to
3
minutes
to
receive
more
than
4
satellites
correctly.
Wait
until
the
system
has
started
up
completely.
Check
that
there
is
a
GPS
coverage
of
at
least
4 satellites
(long
press
on
the
SETUP
button,
then
select
"GPS
coverage").
Depending
on
the
geographical
environment
(tunnel...)
or
the
weather,
the
conditions
of
reception
of
the
GPS
signal
may
vary.
This
phenomenon
is
normal.
The
system
is
dependent
on
the
GPS
signal
reception
conditions.
T
elephone, Bluetooth
I
cannot
connect
my
Bluetooth
telephone.
The
telephone's
Bluetooth
function
may
be
switched
off
or
the
telephone
may
not
be
visible.
-
Check
that
your
telephone's
Bluetooth
function
is
switched
on.
-
Check
in
the
telephone
settings
that
it
is
"visible
to
all".
The
Bluetooth
telephone
is
not
compatible
with
the
system.
You
can
check
the
compatibility
of
your
telephone
at
www.citroen.co.uk
(services).
The
volume
of
the
telephone
connected
in
Bluetooth
mode
is
inaudible.
The
volume
depends
both
on
the
system
and
on
the
telephone.
Increase
the
volume
of
the
audio
system,
to
maximum
if
required,
and
increase
the
volume
of
the
telephone
if
necessary.
The
ambient
noise
level
has
an
influence
on
the
quality
of
telephone
communication.
Reduce
the
ambient
noise
level
(close
the
windows,
reduce
the
booster
fan
speed,
slow
down,
...).
Page 412 of 428

FREqUENTLY ASKED q UESTIONS
410
q
UESTION
ANSWER SOLUTION
Some contacts are
duplicated
in the list.
The options for synchronizing contacts are synchronizing the contacts
on
the SIM card, the contacts on the telephone, or both. When both
synchronizations
are selected, some contacts may be duplicated.
Select "Display SIM card contacts" or "Display
telephone
contacts".
Contacts are not shown
in alphabetical order.
Some telephones offer display options. Depending on the settings
chosen,
contacts can be transferred in a specific order.
Modify the display setting in the telephone
directory
.
The system does not receive SMS
text messages.The Bluetooth mode does not permit sending SMS text messages to the system.
CD, MP3
The
CD
is
ejected
automatically
or
is
not
played
by
the
player. The
CD is inserted upside down, is unplayable, does not contain any
audio
data or contains an audio format which the player cannot play.-
Check
that the CD is inserted in the player the
right
way up.
-
Check
the condition of the CD: the CD cannot
be
played if it is too damaged.
-
Check
the content in the case of a recorded CD:
refer
to the advice in the "AUDIO" section.
-
The audio system's CD player does not play DVDs.
- Some recorded CDs will not be played by the audio system because they are not of the correct quality.
The CD has been recorded in a format that is not compatible with the player (udf, ...).
The
CD is protected by an anti-pirating protection system which is not
recognised
by the audio system.
There is a long waiting period following the insertion of a C
d or connection of a
USB
memory stick.When a new medium is inserted, the system reads a certain amount of data (directory, title, artist, etc.). This may take from a few seconds to a
few
minutes. This
phenomenon is normal.
The
CD
player
sound
is
poor
. The
CD used is scratched or of poor quality. Insert
good quality CDs and store them in suitable
conditions.
The
audio equipment settings (bass, treble, ambiences) are unsuitable. Set the treble or bass level to 0, without selecting
an
ambience.
Page 413 of 428

FREqUENTLY ASKED q UESTIONS
4 11
q
UESTION
ANSWER SOLUTION
Some
characters
in
the
media
information
are
not
displayed
correctly
while
playing.
The
audio
system
does
not
display
some
types
of
characters.
Use
standard
characters
to
name
tracks
and
folders.
Playing
of
streaming
files
does
not
start.
The
peripheral
device
connected
does
not
support
automatic
play. Start
the
playback
from
the
device.
The
names
of
tracks
and
the
track
length
are
not
displayed
on
the
screen
when
streaming
audio.
The
Bluetooth
profile
does
not
allow
the
transfer
of
this
information.
Radio
The quality of reception
of
the
radio
station
listened
to
gradually
deteriorates
or
the
stored
stations
do
not
function
(no
sound,
87.5 Mhz
is
displayed...).
The
vehicle
is
too
far
from
the
transmitter
used
by
the
station
listened
to
or
there
is
no
transmitter
in
the
geographical
area
through
which
the
vehicle
is
travelling.
Activate
the
"RDS"
function
by
means
of
the
short-cut
menu
to
enable
the
system
to
check
whether
there
is
a
more
powerful
transmitter
in
the
geographical
area.
The
environment
(hills,
buildings,
tunnels,
basement
car
parks...)
block
reception,
including
in
RDS
mode.
This
phenomenon
is
normal
and
does
not
indicate
a
fault
with
the
audio
system.
The
aerial
is
absent
or
has
been
damaged
(for
example
when
going
through
a
car
wash
or
into
an
underground
car
park).
Have
the
aerial
checked
by
a
CITROËN
dealer.
I
cannot
find
some
radio
stations in the list of
stations
received.
The
station
is
not
received
or
its
name
has
changed
in
the
list.
Some
radio
stations
send
other
information
in
place
of
their
name
(the
title
of
the
song
for
example).
The
system
interprets
this
information
as
the
name
of
the
station.
The
name
of
the
radio
station
changes.
Page 414 of 428

FREqUENTLY ASKED q UESTIONS
412
q
UESTION
ANSWER SOLUTION
Settings, configuration
In changing the setting
of
treble and bass the
equalizer
setting is
deselected.
The
selection of an equalizer setting imposes the balance settings.
Modifying one without the other is not possible.
Modify the balance or equalizer settings to obtain
the
desired musical ambience.
In changing the equalizer
setting,
treble and bass
return
to zero.
When changing the
balance
settings, the
distribution
setting is
deselected.
The
selection of a distribution setting imposes the balance settings.
Modifying one without the other is not possible.
Modify the balance or distribution settings to
obtain
the desired musical ambience.
When changing an
distribution
setting,
the
balance setting is
deselected.
There
is a difference in
sound
quality between
the
different audio
sources
(radio, CD...).
For optimum sound quality, the audio settings for Volume, Bass,
T
reble,
Equalizer
and Loudness can be adapted to the different sound sources,
which
may result in audible differences when changing source (radio,
CD...).
Check
that the audio settings for (Volume, Bass,
T
reble, Equalizer, Loudness) are adapted to
the
sources listened to. It is advisable to set the
AUDIO
functions (Bass,
T
reble, Fr-Re balance,
Le-Ri
balance) to the middle position, select the
"None",
musical ambience and set the loudness
correction
to the "Active" position in CD mode or
to
the "Inactive" position in radio mode.
Page 415 of 428

FREqUENTLY ASKED q UESTIONS
413
q
UESTION
ANSWER SOLUTION
With
the
engine
off,
the
system
switches
off
after
a
few
minutes
of
use.
When
the
engine
is
switched
off,
the
system's
operating
time
depends
on
the
battery
charge.
The
switch-off
is
normal:
the
system
switches
to
economy
mode
and
switches
off
to
prevent
discharging
of
the
vehicle's
battery.
Start
the
vehicle's
engine
to
increase
the
battery
charge.
USB, portable player
, connection key
Playback
of
my
USB
memory
stick
starts
only
after
a
very
long
wait
(around
2
to
3
minutes).
Some
files
supplied
with
the
memory
stick
may
greatly
slow
down
access
to
reading
the
memory
stick
(multiplication
by
10
of
the
catalogue
time).
Delete
the
files
supplied
with
the
memory
stick
and
limit
the
number
of
sub-folders
in
the
file
structure
on
the
memory
stick.
When
I
connect
my
iPhone
as
telephone
and
to the US
b
port at the
same
time,
I
am
unable
to
play
the
music
files.
When
the
iPhone
connects
automatically
as
a
telephone,
it
forces
the
streaming
function.
The
streaming
function
takes
the
place
of
the
USB
function
which
is
then
not
useable,
there
is
a
period
without
sound
of
the
track
being
played
with
Apple® players.
Disconnect and reconnect to the USB port (the
USB
function takes priority over streaming).
Page 416 of 428

414
Page 417 of 428

415
360° vision ....................................................183
ac
cessories
..............................
...................
302
ac
cessory position
....................................... 13
1
Accessory
socket, 12V
..................1
08, 111, 118
Access
to the 3rd row
..................................... 86
Ad
Blue
® ............................... ...... 21, 38, 319 -327
Additif Ad Blue ................................................. 38
A
djusting
h
eadlamps
.................................... 2
02
Adjusting
head restraints
................................ 78
A
djusting seat belt height
............................. 2
22
Adjusting
the steering wheel
..........................93
A
dvice
on care and maintenance
.................31
8
Advice
on driving
..............................
............125
Airbags
...............
.....................................35, 227
Airbags,
c
urtain
..................................... 2
31, 232
Airbags,
front.........................................228, 232
Airbags,
la
teral
......................................2
30, 232
Air
c
onditioning
...............................
...... 9, 97, 98
Air
conditioning, automatic
.......................9
5, 99
Air
c
onditioning,
m
anual
...........................9
5, 97
Air
d
istribution
a
djustment
........................9
6, 99
ai
r filter
...............
........................................... 317
ai
r flow
..............................
................................ 9
Air
flow
adjustment
................................. 9
7, 101
Air
intake
...............
..................................98, 102
air
recirculation
.......................................9
8, 102
ai
r vents
..............................
............................94
Alarm
............................................................... 69A
nti-pinch
................................................ 7
2, 211
Anti-theft
..............................
.........................
131
Armrest, front
.......................................... 8
1, 108
as
sistance call
.............................. 2
14, 341, 342
Audible
w
arning
............................................
2
13
Audio cable
...................................................
36
4
Audio streaming (Bluetooth)
................ 3
60, 363
Automatic
hea
dlamp
d
ipping
.................. 2
7, 199
Automatic illumination
of headlamps
......................................
19
4,
19
8
Automatic operation of hazard
w
arning lamps
............................................
2
13
Automatic rain sensitive windscreen
w
ipers
...............
................................. 205, 208
Auxiliary socker .............................1 12, 360, 364Boot lamp
......................................................
12
4
Boot (opening)
...............................
..................
51
Brake discs
....................................................
31
8
Brake lamps
...............................
...........
276-279
Brake
p
ads
...............................
.....................
318
Braking system warning lamp
.........................
34
C
apacity, fuel tank .............................. ..........308
C
d
..............................
...................................360
CD
MP3
................
.........................................360
Central
locking
...........................................51
- 61
Changing
a bu
lb
....................................2
72-280
Changing
a f
use
.....................................28
1-287
Changing
a wheel
...............................
...261-270
Changing
a wiper blade
....................... 2
09, 292
Changing
the date
...........................................47
C
hanging the remote control battery
..............60
C
hanging
t
he
t
ime
...........................................47
C
hecking levels
......................................31
3 - 316
Checking
the engine oil level
.................. 4
3, 313
Checking
tyre pressures
(using
the kit)
..............................
................260
Checks
...............
...................................3 05 - 318
Child
lock
...............................
........................252
Children
...............................
.. 226, 229, 233 -252
Child
seats
..............................
.............2 3 3 - 2 51
Child
seats, conventional
..............................23
9
Child
seats, ISOFIX
......................................24
5
Child
surveillance mirror
.................................93
A
C
battery ............................... ............ 288 -290, 317
Battery, c harging ............................... ............290
Battery,
remote control
.............................6
0, 61
Black
pan
el...................................................... 46
Blind
for panoramic sunroof
..........................2
11
Blinds ..................................................... 109,
1
16
Blind
spot sensors
........................................ 17
7
b
lueH
di ...............................
.......... 150, 312, 319
bl
uetooth (telephone)
........................... 4
02, 403
bo
nnet
...............
............................................ 305
bo
nnet stay
................................................... 3
05
b
oot
........
................................................... 65-68
Boot
(fittings)
...............................
..................121
B
.
alphabetical index
Page 418 of 428

416
CITROËN Localised Assistance
C all ........ .............................................. 214, 342
CITROËN
Localised Emergency
Call
........
.............................................. 214, 342
CITR
oËn M
ULTICITY C
o
nn
E
CT
...............3
97
Cold
climate screen
...................................... 3
01
Colour screen
...............................
........ 344, 345
Concertina
b
oards
...............................
........... 87
Connectors,
audio
.........................1
12, 360, 364
Coolant level
..............................
...................315
Courtesy
lamps
............................................. 2
10
Cruise control
........................................1
58, 162
Cruise control, active
.................................... 16
5
Cup
holder
...............................
......................108Dipped be
am ........................... 2 7, 193, 272, 273
Dipstick ................ .................................... 43, 313
Directional
l
ighting
............................... 2
03, 204
di
rection
indicators
.....................1
97, 213, 272, 275 -279
Display
of inter-vehicle time
..........................15
4
di
stance alert
...............................
. 154, 173, 174
do
ors
..............................................................
.63
Doors
back-up control
....................................64
D
riving
e
conomically......................................... 9
Driving
positions (storing)
...............................77
D
ynamic
em
ergency
b
raking
........................13
6
Dynamic
stability control
(
dS
C)
..................................... 3
0, 34, 218, 220
DAB
(Digital Audio Broadcasting)
....... 3
58, 359
Date
(setting)
...............................
....................47
Daytime
running lamps
......... 2
01, 272, 274, 276
Deactivating
t
he
p
assenger
a
irbag
...............2
28
Deadlocking
...............................
........ 53, 56, 59
Demisting/defrosting,
f
ront
...........................10
4
Demisting/defrosting,
r
ear
............................10
5
Demisting,
f
ront
............................................. 10
4
die
sel
...............................
...... 307, 310, 311, 312
Diesel
additive level
...................................... 31
6
Diesel
engine pre-heat warning lamp
............28
D
igital Audio Broadcasting
(
d
a b
) ...............
.................................. 358, 359
Dimensions
..............................
............338,
339 E
co-driving
...............................
........................ 9
Economy
mode
...............................
..............291
Electronic
eng
ine
i
mmobiliser................. 61,
131
Electronic stability control (ESC)
...............
...........................................218
Emergency
b
oot
r
elease
.................................68
E
mergency
c
all
............................. 2
14, 341, 342
Emergency
s
tarting
.......................................28
8
Emergency
w
arning
lam
ps
...........................2
13
Emissions
control system,
SCR
..............................
........................ 39, 319
Energy
economy mode
.................................2
91
Engine
c
ompartment
........................... 3
06, 307
Engine
c
ompartment
f
usebox
.......................28
6
F
Engine, Diesel ................ 307, 311, 312, 332-334
Engine oil level ........................................ 4 3, 313
Engine,
petrol
................................ 3
06, 311, 328
Engines
..............................
........... 328, 332-334
Environment
....................... 9
, 60, 290, 316, 327
Equipment
se
ttings
................................... 1
1, 13
ESC/ASR
...............................
........................218
Filling
with fuel
.............................. 3
08, 310, 311
Fitting
a wheel
...............................
................267
Fitting
roof bars
............................................. 29
9
Fittings,
boot
................................................. 12
1
Fittings,
r
ear
...............................
...................115
Flashing
in
dicators
................................ 1
97, 213
Foglamps,
f
ront
............ 1
95, 203, 272, 275, 280
Foglamps,
re
ar
.............................................. 19
5
Folding
the rear seats
.................. 8
2, 84, 86, 87
Fragrance
c
artridge
...................................... 10
6
Freins
...............
............................................... 37
Frequency
(radio)
................................. 3
55, 357
Front seats
..............................
............ 74, 76, 77
Fuel ............................................................ 9,
311
Fuel
c
onsumption
.............................................. 9
F
uel filler cap
................................................. 308
F
uel filler flap
.........................................3
08, 310
Fuel
gauge
.................................................... 308
F
uel tank................................................308, 310
Fusebox,
das
hboard
..................................... 2
81
Fuses
................
............................................. 281
DE
alphabetical index
Page 419 of 428

417
Identification plates ....................................... 3 40
Ignition on...................................................... 131
Indicator
lamps, status
..............................25
-39
Indicators,
d
irection
......................2
13, 275, 280
Inflating
a
ccessories
(
using the kit)
..............................
................260
Inflating
tyres
..............................
..............9, 340
Instrument
p
anels
...............................
......20 -24
Instrument
panel screen
.........................2
2, 150
Intelligent
T
raction
C
ontrol
............................2
19
Interior
f
ittings
....................................... 10
8,
10
9
Interior
m
ood
l
ighting
.................................... 2
12
Inter-vehicle
t
ime
........................................... 15
4
ISOFIX
m
ountings......................................... 244Keeping
children safe ........... 2 26, 229, 233 -252key .......
......................................................51- 61
Keyless
Entry and Starting
.......................5
4-68
Labels,
i
dentification
.....................................3
40
Lamps,
warning and indicator
..................25
-39
Lane
Departure Warning System
(L
dW
S)
.......................................................17
6
LED
daytime running lamps
.........................2
01
LEDs
- light-emitting diodes
.........2
72, 276, 278
Leg
rest, electric
..............................
...............80
Level,
AdBlue
® additive .................................3 24
Level,
brake
fluid ........................................... 3
15
Level,
headlamp wash
.................................. 3
16
Levels
and
checks
..............................
..3 0 6 - 318
Light-emitting
diodes - LEDs
................2
72-280
Lighting
bulbs
(replacement)
........2
72,
2
76-279
Lighting
control stalk
.............................. 19
3 -198
Lighting,
guide-me home
...................... 19
7,
19
8
Lighting,
i
nterior
.................................... 21
0,
21
2
Lighting,
i
nterior
m
ood
.................................. 2
12
Loading
..............................
............................... 9
Load
reduction mode
.................................... 2
91
Locating
your
vehicle
...................................... 53
L
ocking
from
the inside
................................... 62
L
ocking
the
boot......................................... 51- 5 9
Locking
the
doors
..............................
.......55-59
Low fuel level
..............................
..................308
Lumbar
...............................
............................. 79
IK
L
Jack ....................................................... 261, 262
Jack cable ..................................................... 36
4
JACK
socket
...............................
...112, 360, 364
Jukebox
(playing)
.......................................... 3
65
J
Gearbox, automatic .......... 9, 145, 151, 290, 318
Gearbox, e lectronic .......... 9 , 141, 151, 290, 318
Gearbox,
m
anual
...................... 9
, 140, 151, 318
Gear
efficiency indicator
...............................15
0
Gear lever
..............................
........................... 9
Gear
lever, manual gearbox
.........................14
0
Gear
selector, automatic gearbox
........14
1,
14
5
Gear selector, electronic
ge
arbox
...................................... 1
41
Glove
box
.............................................. 10
8,
10
9
Guide-me-home
...............................
.....197,
19
8
Halogen
h
eadlamps
...................................... 2
72
Hands-free
kit
..............................
........ 402, 403
Hazard
w
arning
lam
ps
..........................21
3,
21
4
Headlamp
adj
ustment
................................... 2
02
Headlamps,
d
irectional
.........................2
04, 272
Headlamp
w
ash
............................................ 2
07
Head
restraints, front
...................................... 78
H
ead restraints, rear
....................................... 83
H
eated
s
eats
...............................
....................80
Heating
................
................................ 96, 97, 99
Height
and reach adjustment,
steering
w
heel
..............................
................93
Hill start assist
............................................... 13
9
Hooks
...............................
.............................120
G
H
.
alphabetical index
Page 420 of 428

418
Paint colour code ..........................................3 40
Panoramic glass sunroof ..............................2
11
Parcel shelf, rear
................................... 1
19, 120
Park
Assist
............................ 1
85, 187, 189, 190
Parking
brake, electric
.................. 1
32, 137, 318
Parking
lam
ps
............................................... 19
7
Parking
sensors, front
...................................18
1
Parking
sensors, rear.................................... 180
Particle filter
.......................................... 3
16,
3
17
Passenger
c
ompartment
f
ilter
......................3
17
Port, US
b
.............................................. 1
12, 360
Priming
the fuel system
................................3
12
Protecting
children
................ 2
26, 229, 233 -252
Puncture
................
........................................ 253Radio
...............
......................................
354-359
Range, AdBlue
...............................
...............
320
R
dS ................
...............................................
357
Reading lamps, rear
......................................
11
5
Rear
fo
glamp
.................................195, 276, 278
Rear
s
creen
(
demisting)
................................
10
5
Recharging the battery
.................................
29
0
Reduction of electrical load
..........................
2
91
Regeneration of the particle filter
.................
3
17
Reinitialising the remote control
.....................
60
R
emote control
...........................................
51
- 61
Removable screen
(snow
s
hield)
...............................
................
301
Removing a wheel
..............................
..........
267
Removing the mat
...............................
..........
113
Repair kit, puncture
.......................................
25
3
Replacing
bu
lbs
..............................
......
272-280
Replacing
f
uses
..............................
.......
281-287
Replacing the air filter
...................................
3
17
Replacing the oil filter ...................................
3 17
Replacing t he p assenger
c
ompartment filter
......................................3
17
Replacing
wiper blades........................ 209, 292
Resetting
the service indicator
.......................42
R
esetting the trip recorder
..............................44
R
eversing
c
amera
...............................
..........182
Reversing
lam
p
.....................................2
76-279
Risk
areas (update)
.......................................3
75
Roof bars
....................................................... 29
9
Routine
checks
......................................3
17,
3
18
Running
out of fuel
(
die
sel)
.......................................................3
12
R
P
Oil change .....................................................313
Oil consumption ............................................ 3
13
oil
filter
...............
........................................... 317
oi
l level .................................................... 43,
313
Opening
the bonnet
...................................... 3
05
Opening
the boot
..............................
.. 51, 54, 65
Opening
the doors
...............................
..... 51, 54
Opening
the panoramic sunroof blind
..........2
11
Operation
indicator lamps
........................25
-39
O
Main beam ....................... 27, 193, 272-274, 276
Maintenance .............................. ....................... 9
Map
reading lamps
....................................... 2
10
Markings,
id
entification
................................. 3
40
Massage
function
...............................
............79
Mat
.......
......................................................... 113
Memorising
a speed
..................................... 15
8
Menu
.................. 3
44, 348, 350, 352, 366, 368,
3
70, 386, 398, 400
Menus (Touch screen tablet)
.................................. 3
44
Mirror, rear view
.............................................. 92
M
irrors, door...................................... 91, 92, 177
Misfuel prevention
...............................
..........310
Modularity,
s
eats
...............................
..............89
Motorised
boot
..........................................6
6, 67
Mountings
for ISOFIX seats
.........................24
4
Navigation
...............................
......................366
net ........
......................................................... 12 2
Number
plate lamps
...................................... 28
0
M
N
alphabetical index