phone DODGE CHALLENGER 2023 Owner's Manual

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Even though the system is designed for many languages
and accents, the system may not always work for some.
NOTE:It is recommended that you do not store names in your
Favorites phonebook while the vehicle is in motion.
Number and name recognition rate is optimized when the
entries are not similar. You can say “O” (letter “O”) for “0”
(zero).
Even though international dialing for most number
combinations is supported, some shortcut dialing number
combinations may not be supported.
Audio Performance
Audio quality is maximized under:
Low-To-Medium Blower Setting
 Low-To-Medium Vehicle Speed
 Low Road Noise
 Smooth Road Surface
 Fully Closed Windows
 Dry Weather Conditions
 Operation From The Driver's Seat Performance such as audio clarity, echo, and loudness to
a large degree rely on the phone and network, and not the
Uconnect Phone.
Echo at the far end can sometimes be reduced by lowering
the in-vehicle audio volume.
Phone Voice Commands
Making and answering hands-free phone calls is easy with
Uconnect. When the Phonebook button is illuminated on
your touchscreen, your system is ready. Check
UconnectPhone.com for mobile phone compatibility and
pairing instructions.
Push the Phone button and wait for the beep to say a
command. Here are some examples:

“Call John Smith”
 “Dial 123 456 7890”
 “Redial ” (call previous outgoing phone number)
 “Call back ” (call previously answered incoming phone
number)
Did You Know: When providing a Voice Command, push
the Phone button and say “ Call”, then pronounce the
name exactly as it appears in your phonebook. When a
contact has multiple phone numbers, you can say “ Call
John Smith work”.
Voice Text Reply — If Equipped
Uconnect can announce incoming text messages. Push
the VR button or Phone button and say:

1. “
Listen
” to have the system read an incoming text
message. (Must have compatible mobile phone
paired to Uconnect system.)
2. “
Reply” after an incoming text message has been
read.
Listen to the Uconnect prompts. After the beep, re -
peat one of the predefined messages and follow the
system prompts.
NOTE:Only use the numbering listed in the provided table.
Otherwise, the system will not transpose the message.
Did You Know: Your mobile phone must have the full
implementation of the Message Access Profile (MAP) to
take advantage of this feature. For details about MAP, visit
UconnectPhone.com.
Apple® iPhone® iOS 5 or later supports reading incoming
text messages only. For further information on how to
enable this feature on your Apple® iPhone®, refer to your
iPhone® “User Manual”.
WARNING!
ALWAYS drive safely with your hands on the wheel. You
have full responsibility and assume all risks related to
the use of the Uconnect features and applications in
this vehicle. Only use Uconnect when it is safe to do so.
Failure to do so may result in an accident involving
serious injury or death.
PRE-DEFINED VOICE TEXT REPLY RESPONSES
Yes. Stuck in traffic. See you later.
No. Start without
me. I’ll be late.
Okay. Where are you? I will be 5
minutes late.
Call me.
Are you there
yet?
I’ll call you later. I need
directions. See you in 5 10, 15, 20, 25, 30, 45, 60> minutes.
I’m on my way.
Can’t talk right
now.
I’m lost. Thanks.
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144MULTIMEDIA
Did You Know: Voice Text Reply is not compatible with
iPhone®, but if your vehicle is equipped with Siri® Eyes
Free, you can use your voice to send a text message.
Siri® Eyes Free — If Equipped
When used with your Apple® iPhone® connected to your
vehicle via Bluetooth®, Siri lets you use your voice to send
text messages, select media, place phone calls and much
more. Siri uses your natural language to understand what
you mean and responds back to confirm your requests.
The system is designed to keep your eyes on the road and
your hands on the wheel by letting Siri help you perform
useful tasks.
To enable Siri, push and hold, then release the Uconnect
Voice Recognition (VR) button on the steering wheel. After
you hear a double beep, you can ask Siri to play podcasts
and music, get directions, read text messages, and many
other useful requests.
BLUETOOTH® COMMUNICATION LINK
Mobile phones may lose connection to the Uconnect
Phone. When this happens, the connection can generally
be re-established by restarting the mobile phone. Your
mobile phone is recommended to remain in Bluetooth®
ON Mode.
POWER-UP
After switching the ignition key from OFF to either the
ON/RUN or ACC position, or after a language change, you
must wait at least 15 seconds prior to using the system
Úpage 284.
ANDROID AUTO™ & APPLE CARPLAY® —
IF EQUIPPED
ANDROID AUTO™
Use this QR code to access your digital
experience.
Android Auto™ is a feature of your
Uconnect system, and your Android™
6.0 or higher powered smartphone
with a data plan, that allows you to
project your smartphone and a number
of its apps onto the touchscreen radio
display. Android Auto™ brings you useful information, and
organizes it into simple cards that appear just when they
are needed. Android Auto™ can be used with speech
technology, the steering wheel controls, the knobs and
buttons on your radio faceplate, and the radio display’s
touchscreen to control many of your apps. To use Android
Auto™, perform the following procedure:
NOTE:Feature availability depends on your carrier and mobile
phone manufacturer. Some Android Auto™ features may
or may not be available in every region and/or language.

1. Download the Android Auto™ app from the Google Play store on your Android™-powered smartphone.

2. Connect your Android™-powered smartphone to one of the media USB ports in your vehicle. If the Android
Auto™ app was not downloaded, the first time you
plug your device in the app begins to download.
Your vehicle should be in PARK the first time you use
the app.
NOTE:Be sure to use the factory-provided USB cable that came
with your phone, as aftermarket cables may not work.

Android Auto™ And LTE Data Coverage

NOTE:To use Android Auto™, make sure you are in an area with
cellular coverage. Android Auto™ may use cellular data
and your cellular coverage is shown in the upper right
corner of the radio screen. Data plan rates apply.
3. Once the device is connected and recognized, the Phone icon on the drag & drop menu bar changes to
the Android Auto™ icon.
NOTE:Android Auto™ is set to launch immediately once a
compatible device is connected. You can also launch it by
pressing the Android Auto™ icon on the touchscreen.

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Once Android Auto™ is up and running on your Uconnect
system, the following features can be utilized using your
smartphone’s data plan:
Google Maps™ for navigation
 YouTube Music, Spotify, iHeart Radio, etc. for music
 Hands-free calling and texting for communication
 Various compatible apps
Maps
Push and hold the Voice Recognition (VR)
button on the steering wheel until the beep or
tap the Microphone icon to ask Google to take
you to a desired destination by voice. You can
also touch the Navigation icon in Android Auto™ to access
other navigation apps.
While using Android Auto™, Google Maps™ provides
voice-guided:
 Navigation
 Live traffic information
 Lane guidance
For further information, refer to www.android.com/auto/
(US) or https://www.android.com/intl/en_ca/auto/
(Canada).
For further information on the navigation function, please
refer to https://support.google.com/android or https://
support.google.com/androidauto/.
Music
Android Auto™ allows you to access and
stream your favorite music with apps like
YouTube Music, iHeartRadio, and Spotify.
Using your smartphone’s data plan, you can
stream endless music on the road.
NOTE:Music apps, playlists, and stations must be set up on your
smartphone prior to using Android Auto™ for them to work
with Android Auto™.
NOTE:To see the track details for the music playing through
Android Auto™, select the Uconnect system’s media
screen.
For further information, refer to https://
support.google.com/androidauto.
Communication
With Android Auto™ connected, push and hold
the VR button on the steering wheel to activate
voice recognition specific to Android Auto™.
This allows you to send and reply to text
messages, have incoming text messages read out loud,
and place and receive hands-free calls.
Apps
The Android Auto™ App displays all the compatible apps
that are available to use with Android Auto™, every time it
is launched. You must have the compatible app
downloaded, and you must be signed in to the app through
your mobile device for it to work with Android Auto™.
Refer to https://play.google.com/store/apps/ to see the
latest list of available apps for Android Auto™.
Android Auto™ Voice Command
NOTE:Feature availability depends on your carrier and mobile
phone manufacturer. Some Android Auto™ features may
or may not be available in every region and/or language. Android Auto™ allows you to use your voice to interact with
its best-in-class speech technology through your vehicle’s
voice recognition system, and use your smartphone’s data
plan to project your Android™-powered smartphone and a
number of its apps onto your Uconnect touchscreen.
Connect your Android™ 6.0 or higher to one of the media
USB ports, using the factory-provided USB cable, and
press the new Android Auto™ icon that replaces your
Phone icon on the main menu bar to begin Android Auto™.
Push and hold the VR button on the steering wheel, or
press and hold the Microphone icon within Android Auto™,
to activate its VR, which recognizes natural voice
commands, to use a list of your smartphone’s features:

Maps
 Music
 Phone
 Text Messages
 Additional Apps
NOTE:
To use Android Auto™ on your car display, you’ll need
an Android™ phone running Android™ 6.0 or higher, an
active data plan, and the Android Auto™ app.
 To wirelessly use Android Auto™ on your car display,
you need a compatible Android™ smartphone with an
active data plan. You can check which smartphones
are compatible at g.co/androidauto/requirements.
Android™ is a trademark of Google Inc.
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APPLE CARPLAY®
Use this QR code to access your digital
experience.
Uconnect works seamlessly with Apple
CarPlay®, the smarter, more secure
way to use your iPhone® in the car, and
stay focused on the road. Use your
Uconnect Touchscreen display, the
vehicle's knobs and controls, and your
voice with Siri to get access to Apple Music®, Maps,
Messages, and more.
NOTE:Feature availability depends on your carrier and mobile
phone manufacturer. Some Apple CarPlay® features may
or may not be available in every region and/or language.
To use Apple CarPlay®, make sure you are using iPhone®
5 or later, have Siri enabled in Settings, ensure your
iPhone® is unlocked for the very first connection only, and
then use the following procedure:

1. Connect your iPhone® to one of the media USB
ports in your vehicle.

NOTE:Be sure to use the factory-provided Lightning cable that
came with your phone, as aftermarket cables may not
work.
2. Once the device is connected and recognized, the Phone icon on the drag & drop menu bar changes to
the Apple CarPlay® Icon.
NOTE:Apple CarPlay® is set to launch immediately. You can also
launch it by pressing the Apple CarPlay® icon on the
touchscreen.

Apple CarPlay® And LTE Data Coverage

NOTE:To use Apple CarPlay®, make sure that cellular data is
turned on, and that you are in an area with cellular
coverage. Your data and cellular coverage is shown on the
left side of the radio screen. Data plan rates apply. Once Apple CarPlay® is up and running on your Uconnect
system, the following features can be utilized using your
iPhone® data plan:

Phone
 Music
 Messages
 Maps
Phone
With Apple CarPlay®, push and hold the VR
button on the steering wheel to activate a Siri
voice recognition session. You can also press
and hold the Home button within Apple
CarPlay® to start talking to Siri. This allows you to make
calls or listen to voicemail as you normally would using Siri
on your iPhone®.
NOTE:Only temporarily pushing the VR button on the steering
wheel launches a built-in Uconnect VR session, not a Siri
session, and it will not function with Apple CarPlay®.
Music
Apple CarPlay® allows you to access all your
artists, playlists, and music from iTunes® or
any third party application installed on your
device. Using your iPhone® data plan, you can
also use select third party audio apps including music,
news, sports, podcasts, and more.
1 — LTE Data Coverage
2 — Apple CarPlay® Icon

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Messages
Push and hold the VR button on the steering
wheel to activate a Siri voice recognition
session. Apple CarPlay® allows you to use Siri
to send or reply to text messages. Siri can also
read incoming text messages, but drivers will not be able
to read messages, as everything is done via voice.
Maps
Push and hold the VR button on the steering
wheel until the beep or tap the Microphone
icon to ask Apple® Siri to take you to a desired
destination by voice. You can also touch the
Navigation icon in Apple CarPlay® to access
Apple® Maps.
Apps
The Apple CarPlay® App plays all compatible apps that are
available to use, every time it is launched. You must have
the compatible app downloaded, and you must be signed
in to the app through your mobile device for it to work with
Apple CarPlay®.
Refer to http://www.apple.com/ios/carplay/ (US) or
https://www.apple.com/ca/ios/carplay/ (Canada) to see
the latest list of available apps for Apple CarPlay®.
Apple CarPlay® Voice Command
NOTE:Feature availability depends on your carrier and mobile
phone maker. Some Apple CarPlay® features may not be
available in every region and/or language.
Apple CarPlay® allows you to use your voice to interact
with Siri through your vehicle’s voice recognition system,
and use your smartphone’s data plan to project your
iPhone® and a number of its apps onto your Uconnect
touchscreen. Connect your iPhone® 5 or higher to one of
the media USB ports, using the factory-provided Lightning
cable, and press the new Apple CarPlay® icon that
replaces your Phone icon on the main menu bar to begin
Apple CarPlay®. Push and hold the VR button on the
steering wheel, or press and hold the Home button within
Apple CarPlay®, to activate Siri, which recognizes natural
voice commands to use a list of your iPhone® features:
 Phone
 Music
 Messages
 Maps — If Equipped
 Additional Apps — If Equipped
NOTE:Apple CarPlay® is a trademark of Apple® Inc. iPhone® is
a trademark of Apple® Inc., registered in the US and other
countries. Apple® terms of use and privacy statements
apply.
ANDROID AUTO™ AND APPLE
C
ARPLAY® TIPS AND TRICKS
Android Auto™ And Apple CarPlay® Automatic Bluetooth®
Pairing
After connecting to Android Auto™ or Apple CarPlay® for
the first time and undergoing the setup procedure, the
smartphone pairs to the Uconnect system via Bluetooth®
without any setup required every time it is within range, if
Bluetooth® is turned on.
NOTE:Apple CarPlay® uses a USB connection while Android
Auto™ uses both USB and Bluetooth® connections to
function. The connected device is unavailable to other
devices when connected using Android Auto™ or Apple
CarPlay®.
Multiple Devices Connecting To The Uconnect System —
If Equipped
It is possible to have multiple devices connected to the
Uconnect system. For example, if using Android Auto™/
Apple CarPlay®, the connected device will be used to
place hands-free phone calls or send hands-free text
messages. However, another device can also be paired to
the Uconnect system, via Bluetooth®, as an audio source,
so the passenger can stream music.
NOTE:Apple CarPlay® and Android Auto™ can only be launched
from the front and center console USB ports.
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RADIO OPERATION AND MOBILE PHONES
Under certain conditions, the mobile phone being on in
your vehicle can cause erratic or noisy performance from
your radio. This condition may be lessened or eliminated
by repositioning the mobile phone within the vehicle. This
condition is not harmful to the radio. If your radio
performance does not satisfactorily improve from
repositioning the mobile phone, it is recommended that
the volume be turned down or off during mobile phone
operation when not using the Uconnect system.
REGULATORY AND SAFETY
I
NFORMATION
US/CANADA
Exposure to Radio Frequency Radiation
The radiated output power of the internal wireless radio is
far below the FCC and IC radio frequency exposure limits.
Nevertheless, the wireless radio will be used in such a
manner that the radio is 8 inches (20 cm) or further from
the human body. The internal wireless radio operates within guidelines
found in radio frequency safety standards and
recommendations, which reflect the consensus of the
scientific community.
The radio manufacturer believes the internal wireless
radio is safe for use by consumers. The level of energy
emitted is far less than the electromagnetic energy
emitted by wireless devices such as mobile phones.
However, the use of wireless radios may be restricted in
some situations or environments, such as aboard
airplanes. If you are unsure of restrictions, you are
encouraged to ask for authorization before turning on the
wireless radio
Úpage 284.

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200IN CASE OF EMERGENCY
(Continued)
ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:

Roadside Assistance – If you get a flat tire, or need a
tow, just push the ASSIST button and you will be
connected to a representative for assistance.
Roadside Assistance will know what vehicle you’re
driving and its location. Additional fees may apply for
roadside Assistance.
 SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
 Vehicle Customer Care – Total support for all other
vehicle issues.
 Uconnect Customer Care - Total support for Radio,
Phone and NAV issues.
SOS Call

1. Push the SOS Call button on the Rearview Mirror.

NOTE:In case the SOS Call button is pushed in error, there will be
a 10 second delay before the SOS Call system initiates a
call to a SOS operator. To cancel the SOS Call connection,
push the SOS call button on the Rearview Mirror or press
the cancellation button on the Device Screen. Termination
of the SOS Call will turn off the green LED light on the
Rearview Mirror.
2. The LED light located between the ASSIST and SOS buttons on the Rearview Mirror will turn green once a
connection to a SOS operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call system may transmit
the following important vehicle information to a SOS
operator: 
Indication that the occupant placed a SOS Call.
 The vehicle brand.
 The last known GPS coordinates of the vehicle.
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if
additional help is needed.NOTE:
Your vehicle may be transmitting data as autho -
rized by the subscriber.
 Once a connection is made between the vehicle’s
SOS Call system and the SOS operator, the SOS
operator may be able to open a voice connection
with the vehicle to determine if additional help is
needed. Once the SOS operator opens a voice
connection with the vehicle’s SOS Call system, the
operator should be able to speak with you or other
vehicle occupants and hear sounds occurring in
the vehicle. The vehicle’s SOS Call system will
attempt to remain connected with the SOS oper -
ator until the SOS operator terminates the connec -
tion. 5. The SOS operator may attempt to contact appropriate
emergency responders and provide them with
important vehicle information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the Uconnect and SiriusXM
Guardian™ features and applications in this vehicle.
Only use Uconnect features and SiriusXM Guardian™
services when it is safe to do so. Failure to do so may
result in an accident involving serious injury or death.
WARNING!
If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an Emer -
gency Services Agent. All occupants should exit the
vehicle immediately and move to a safe location.
 Never place anything on or near the vehicle’s oper -
able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception is
required for the SOS Call system to function properly.
 The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s elec -
trical system or modify the antennas on your vehicle.
IF YOUR VEHICLE LOSES BATTERY POWER FOR ANY
REASON (INCLUDING DURING OR AFTER AN ACCI -
DENT), THE UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT OPERATE.

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280
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle's
service history. This can often provide a clue to the current
problem.
PREPARE A LIST
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an accident or
work done that is not on your maintenance log, let the
service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
(additional charges may apply). If you need a rental, it is
advisable to make these arrangements when you call for
an appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. FCA US LLC's authorized dealers have the
facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer’s service manager first. If for some reason you are
still not satisfied, talk to the general manager or owner of
the authorized dealer. They want to know if you need
assistance. If an authorized dealer is unable to resolve the
concern, you may contact the FCA US LLC's Customer
Assistance center.
Any communication to FCA US LLC's customer center
should include the following information:
Owner's name and address
 Owner's telephone number (home, mobile, and office)
 Authorized dealer name
 Vehicle Identification Number (VIN)
 Vehicle delivery date and mileage
ROADSIDE ASSISTANCE
Available 24 hours, 7 days a week.
Call 1-800-521-2779 or visit chrysler.rsahelp.com(USA)
Call 1-800-363-4869 or visit fca.roadsideaid.com
(Canada)
Who is Covered
You are covered by Roadside Assistance services if you
are a purchaser for use of the vehicle. Roadside
Assistance services last for five years or 60,000 miles on
the odometer, whichever occurs first, calculated from the
start date of the Basic Limited Warranty, as set forth in
your Warranty Information book.
1
1. Towing services provided through Cross Country Motor Club, Inc.
Medford, MA 02155, except in AK,CA, HI, OR, WI, and WY, where services
are provided by Cross Country Motor Club of California, Inc., Thousand
Oaks, CA 91360.
What to Do
If your vehicle requires jump start assistance, out of
gas/fuel delivery, tire service, lockout service or towing as
a result of a mechanical breakdown, dial toll-free: USA:
1-800-521-2779/Canada: 1-800-363-4869. Provide your
name, Vehicle Identification Number (VIN) required for
covered services, license plate number, and your location,
including the telephone number from which you are
calling. Briefly describe the nature of the problem and
answer a few simple questions.

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CUSTOMER ASSISTANCE281
You will be given the name of the service provider and an
estimated time of arrival. If you feel you are in an unsafe
situation, please let us know. With your consent, we will
contact local police or safety authorities.
If Unable to Contact Roadside Assistance
If you are unable to contact Roadside Assistance or
unable to provide a valid Vehicle Identification Number
(VIN), and you obtain towing services on your own, you may
submit your original receipts from the licensed towing or
service facility, for services rendered within30 days of the
occurrence. Be sure to include your VIN, odometer
mileage at the time of service, and current mailing
address. We will process the claim based on vehicle and
service eligibility. If eligible, we will reimburse you for the
reasonable amount actually paid, based on the usual and
customary charges for that service in the area where they
were provided. FCA US LLC’s determination relating to
reimbursement is final. Correspondence should be mailed
to:
FCA US LLC Customer Assistance
P.O. Box 9145
Medford, MA 02155
Attention Claims Department
FCA US LLC reserves the right to modify the terms or
discontinue the Roadside Assistance Program at any time.
The Roadside Assistance program is subject to restrictions
and conditions of use, which are determined solely by
FCA US LLC. Flat Tire Service
If you are inconvenienced by a flat tire, we will dispatch a
service provider to use your vehicle’s temporary spare tire
(if equipped) as recommended in your Owner’s Manual.
This is not a permanent flat tire repair.
Out of Gas/Fuel Delivery
Drivers cannot always count on a gas station being
nearby, especially when traveling away from home. We will
dispatch a service provider to deliver a small amount of
fuel (maximum two gallons) to get you to a nearby station.
This service is limited to two occurrences in a 12-month
period.
Battery Jump Assistance
No time is a good time for a depleted battery. With
Roadside Assistance, you do not have to worry about
being stranded. We will dispatch a service provider to
provide you with a battery jump anytime, day or night.
Lockout Service
Whether the keys are locked in your vehicle or frozen locks
are keeping you from getting on your way, help is just a
phone call away. This service is limited to providing access
to the vehicle’s seating area. It does not cover the cost of
replacement keys.
Towing Service
Our towing service gives you peace of mind and
confidence. If your vehicle becomes disabled as a result of
a mechanical breakdown, Roadside Assistance will
dispatch a towing service to transport your vehicle to the
closest authorized Chrysler, Dodge, Jeep®, or Ram dealer.
If you choose to go to another dealer, you will be
responsible for the cost if the extra distance exceeds
10 miles.FCA U S LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 423-6343
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
MEXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D.F.
In Mexico City: (800) 505-1300
Outside Mexico City: +(52) 55 50817568
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (800) 423-6343
Fax: (787) 782-3345
10

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CUSTOMER ASSISTANCE283
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, an authorized
dealer or FCA US LLC.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll free at
1-888-327-4236 (TTY:
1-800-424-9153); or go to http://
www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey
Avenue, SE., West Building, Washington,
D.C. 20590. You can also obtain other
information about motor vehicle safety
from http://www.safercar.gov.IN CANADA
If you believe that your vehicle has a
safety defect, you should contact the
Customer Service Department
immediately. Canadian customers who
wish to report a safety defect to the
Canadian government should contact
Transport Canada, Motor Vehicle Defect
Investigations and Recalls at
1-800-333-0510 or go to
wwwapps.tc.gc.ca/Saf-Sec-Sur/7/
PCDB-BDPP.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below.
Service Manuals
These comprehensive Service Manuals provide a
complete working knowledge of the vehicle, system, and/
or components and is written in straightforward language
with illustrations, diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These manuals make it
easy to find and fix problems on computer-controlled
vehicle systems and features. They show exactly how to
find and correct problems, using step-by-step
troubleshooting and drivability procedures, proven
diagnostic tests and a complete list of all tools and
equipment.
To order a hard copy of your Service or Diagnostic
Procedure manuals, visit:
www.techauthority.com (US and Canada).
Owner's Manuals
These Owner's Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific FCA vehicles.
To access your Owner's Information online, visit
www.mopar.com/om (US) or www.owners.mopar.ca
(Canada).
Or
Call Tech Authority toll free at:

1-800-890-4038 (US)
Owner's Manuals, Radio Manuals and Warranty
Information Books can be ordered through Archway at:
 1-800-387-1143 (Canada)
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