service DODGE DURANGO 2011 3.G User Guide

INSTRUMENT CLUSTER
Warning Lights
- Low Fuel Warning Light
- Charging System Light**
- Oil Pressure Warning Light**
- Engine Temperature Warning Light
- Transmission Temperature Warning Light
- Anti-Lock Brake (ABS) Light**
- Airbag Warning Light**
- Electronic Throttle Control (ETC) Light
- Tire Pressure Monitoring System (TPMS) Light
- Seat Belt Reminder Light
BRAKE- Brake Warning Light**
- Malfunction Indicator Light (MIL)**
- Electronic Stability Control (ESC) Activation/Malfunction Indicator
Light*
- SERV (Service) AWD Indicator Light
(See page 64 for more information.)
CONTROLS AT A GLANCE
6

• If the Airbag Warning Lightis not on during starting, stays on, or turns on
while driving, have the vehicle serviced by an authorized service center
immediately.
• Refer to the Owner's Manual on the DVD for further details regarding the
Supplemental Restraint System (SRS).
WARNING!
• Relying on the airbags alone could lead to more severe injuries in a collision.
The airbags work with your seat belt to restrain you properly. In some
collisions, the airbags won't deploy at all. Always wear your seat belts even
though you have airbags.
• Being too close to the steering wheel or instrument panel during Advanced
Front Airbag deployment could cause serious injury, including death. Airbags
need room to inflate. Sit back, comfortably extending your arms to reach the
steering wheel or instrument panel.
• Supplemental Side Airbag Inflatable Curtains and Supplemental
Seat-Mounted Side Airbags need room to inflate. Do not lean against the door
or window. Sit upright in the center of the seat.
• Being too close to the Supplemental Side Airbag Inflatable Curtain and/or
Seat-Mounted Side Airbag during deployment could cause you to be severely
injured or killed.
• Do not drive your vehicle after the airbags have deployed. If you are involved
in another collision, the airbags will not be in place to protect you.
• After any collision, the vehicle should be taken to an authorized dealer
immediately.
CHILD RESTRAINTS
• Children 12 years and under should ride properly buckled up in a rear seat, if
available. According to crash statistics, children are safer when properly restrained
in the rear seats rather than in the front.
• Every state in the United States and all Canadian provinces require that small
children ride in proper restraint systems. This is the law, and you can be
prosecuted for ignoring it.
Installing The LATCH - Compatible Child Restraint System
• Your vehicle's second row passenger seats are equipped with the child restraint
anchorage system called LATCH, which stands for Lower Anchors and Tether for
CHildren.
• Second and third row seating positions have lower anchorages that are capable of
accommodating LATCH-compatible child seats having flexible, webbing-mounted
lower attachments.
• Child seats with fixed lower attachments must be installed in the outboard
positions only.
GETTING STARTED
14

ALL-WHEEL DRIVE
OPERATION
Single-Speed Operating Instructions/
Precautions
• This system contains a single-speed
(HI range only) transfer case, which
provides convenient full-time
all-wheel drive. No driver interaction
is required. The Brake Traction
Control (BTC) System, which
combines standard ABS and Traction
Control, provides resistance to any
wheel that is slipping to allow
additional torque transfer to wheels
with traction.
NOTE:This system is not appropriate for
conditions where AWD LOW range is
recommended. Refer to “Off-Road Driving
Tips” in “Starting and Operating” on the
DVD for further information.
Electronically Shifted Transfer Case
(Three-Position Switch)
• This is an electronic shift transfer
case and is operated by the AWD
Control Switch (Transfer Case
Switch), which is located on the
center console.• This electronically shifted transfer
case provides three mode positions:
• All-wheel drive automatic range
(AWD AUTO)
• All-wheel drive low range (LOW
RANGE)
• Neutral (NEUTRAL)
• When additional traction is required,
the LOW RANGE position can be
used to lock the front and rear
driveshafts together forcing the front
and rear wheels to rotate at the same
speed. The LOW RANGE position are
designed for loose, slippery road
surfaces only. Driving in the LOW
RANGE positions on dry hard
surfaced roads may cause increased
tire wear and damage to the driveline
components.
• When operating your vehicle in LOW
RANGE, the engine speed is
approximately three times that of the
AWD HI position at a given road
speed. Take care not to overspeed
the engine and do not exceed
25 mph (40 km/h).
NOTE:The “SERV AWD Warning Light”
monitors the electronic shift all-wheel
drive system. If this light remains on after
engine start up or illuminates during
driving, it means that the all-wheel drive
system is not functioning properly and
that service is required.
OFF-ROAD CAPABILITIES
58

24-HOUR TOWING ASSISTANCE
• Dial toll-free 1-800-521-2779 or 1-800-363-4869 for Canadian residents.
• Provide your name, vehicle identification number and license plate number.
• Provide your location, including telephone number, from which you are calling.
• Briefly describe the nature of the problem and answer a few simple questions.
• You will be given the name of the service provider and an estimated time of arrival.
If you feel you are in an “unsafe situation”, please let us know. With your consent,
we will contact local police or safety authorities.
INSTRUMENT CLUSTER WARNING LIGHTS
- Tire Pressure Monitoring System (TPMS) Light
• Each tire, including the spare (if provided), should be checked monthly, when cold
and inflated to the inflation pressure recommended by the vehicle manufacturer on
the vehicle placard or tire inflation pressure label. (If your vehicle has tires of a
different size than the size indicated on the vehicle placard or tire inflation
pressure label, you should determine the proper tire inflation pressure for those
tires.)
• As an added safety feature, your vehicle has been equipped with a Tire Pressure
Monitoring System (TPMS) that illuminates a low tire pressure telltale when one or
more of your tires is significantly under-inflated. Accordingly, when the low tire
pressure telltale illuminates, you should stop and check your tires as soon as
possible, and inflate them to the proper pressure. Driving on a significantly
under-inflated tire causes the tire to overheat and can lead to tire failure.
Under-inflation also reduces fuel efficiency and tire tread life, and may affect the
vehicle’s handling and stopping ability.
•IF THE LIGHT STARTS FLASHING INDICATING A LOW TIRE PRESSURE, ADJUST THE AIR
PRESSURE IN THE LOW TIRE TO THE AIR PRESSURE SHOWN ON THE VEHICLE PLACARD
OR TIRE INFLATION PRESSURE LABEL LOCATED ON THE DRIVER'S DOOR. NOTE: AFTER
INFLATION, THE VEHICLE MAY NEED TO BE DRIVEN FOR 20 MINUTES BEFORE THE
FLASHING LIGHT WILL TURN OFF.
• Please note that the TPMS is not a substitute for proper tire maintenance, and it is
the driver’s responsibility to maintain correct tire pressure, even if under-inflation
has not reached the level to trigger illumination of the TPMS low tire pressure
telltale.
• Your vehicle has also been equipped with a TPMS malfunction indicator to indicate
when the system is not operating properly. The TPMS malfunction indicator is
combined with the low tire pressure telltale. When the system detects a
malfunction, the telltale will flash for approximately one minute and then remain
continuously illuminated. This sequence will continue each time the vehicle is
restarted as long as the malfunction exists.
WHAT TO DO IN EMERGENCIES
64

• When the malfunction indicator is illuminated, the system may not be able to
detect or signal low tire pressure as intended. TPMS malfunctions may occur for a
variety of reasons, including the installation of replacement or alternate tires or
wheels on the vehicle that prevent the TPMS from functioning properly. Always
check the TPMS malfunction telltale after replacing one or more tires or wheels on
your vehicle, to ensure that the replacement or alternate tires and wheels allow the
TPMS to continue to function properly.
CAUTION!
The TPMS has been optimized for the original equipment tires and wheels.
TPMS pressures and warning have been established for the tire size equipped
on your vehicle. Undesirable system operation or sensor damage may result
when using replacement equipment that is not of the same size, type, and/or
style. Aftermarket wheels can cause sensor damage. Do not use tire sealant
from a can, or balance beads if your vehicle is equipped with a TPMS, as
damage to the sensors may result.
BRAKE- Brake Warning Light
• The Brake Warning light illuminates when there is either a system malfunction or
the parking brake is applied. If the light is on and the parking brake is not applied,
it indicates a possible brake hydraulic malfunction, brake booster problem or an
Anti-Lock Brake System problem.
• We recommend you drive to the nearest service center and have the vehicle
serviced immediately.
WARNING!
Driving a vehicle with the red brake light on is dangerous. Part of the brake
system may have failed. It will take longer to stop the vehicle. You could have a
collision. Have the vehicle checked immediately.
- Malfunction Indicator Light (MIL)
• Certain conditions, such as a loose or missing gas cap, poor fuel quality, etc., may
illuminate the MIL after engine start. The vehicle should be serviced if the light
stays on through several typical driving cycles. In most situations, the vehicle will
drive normally and not require towing.
• If the MIL flashes when the engine is running, serious conditions may exist that
could lead to immediate loss of power or severe catalytic converter damage. We
recommend you do not operate the vehicle. Have the vehicle serviced immediately.
WHAT TO DO IN EMERGENCIES
65

- Electronic Stability Control (ESC) Activation/Malfunction Indicator Light
• If the “ESC Activation/Malfunction Indicator Light” comes on continuously with
the engine running, a malfunction has been detected in the ESC system. If this
light remains on after several ignition cycles, and the vehicle has been driven
several miles (kilometers) at speeds greater than 30 mph (48 km/h), we
recommend you drive to the nearest service center and have the vehicle serviced
immediately.
• The “ESC Activation/Malfunction Indicator Light” starts to flash as soon as the
tires lose traction and the ESC system becomes active. If the light begins to flash
during acceleration, ease up on the accelerator and apply as little throttle as
possible. Be sure to adapt your speed and driving to the prevailing road conditions.
The light also flashes when TCS is active. To improve the vehicle's traction when
starting off in deep snow, sand or gravel, it may be desirable to switch the ESC
system to Partial Off mode by momentarily pressing the ESC Off
switch
located below the climate controls, on the switch panel.
- Charging System Light
• This light shows the status of the electrical charging system. If the charging
system light remains on, it means that the vehicle is experiencing a problem with
the charging system.
• We recommend you do not continue driving if the charging system light is on. Have
the vehicle serviced immediately.
- Oil Pressure Warning Light
• This light indicates low engine oil pressure. If the light turns on while driving, stop
the vehicle and shut off the engine as soon as possible. A chime will sound for four
minutes when this light turns on.
• We recommend you do not operate the vehicle or engine damage will occur. Have
the vehicle serviced immediately.
- Anti-Lock Brake (ABS) Light
• This light monitors the Anti-Lock Brake System (ABS).
• If the light is not on during starting, stays on, or turns on while driving, we
recommend you drive to the nearest service center and have the vehicle serviced
immediately.
- Electronic Throttle Control (ETC) Light
• This light informs you of a problem with the Electronic Throttle Control (ETC)
system.
• If a problem is detected, the light will come on while the engine is running. Cycle
the ignition key when the vehicle has completely stopped and the shift lever is
placed in the PARK position; the light should turn off.
• If the light remains lit with the engine running, your vehicle will usually be
drivable; however, see an authorized service center immediately. If the light is
flashing when the engine is running, immediate service is required and you may
experience reduced performance, an elevated/rough idle or engine stall and your
vehicle may require towing.
WHAT TO DO IN EMERGENCIES
66

- Airbag Warning Light
• If the light is not on during starting, stays on, or turns on while driving, have the
vehicle serviced by an authorized service center immediately.
Fuel Cap/Loose Gas Cap Message
• If a “gas cap” message (shown as Check Gascap) appears, tighten the gas cap
until a “clicking” sound is heard.
• If the message continues to appear for more than three days after tightening the
gas cap, have the vehicle serviced by an authorized service center immediately.
Oil Change Indicator
Message
• If an “oil change” message (shown as Oil Change Required) appears and a single
chime sounds, it is time for your next required oil change.
Vehicles Equipped With Keyless Enter-N-Go
• Without pressing the brake pedal, push the ENGINE START/STOP button and cycle
the ignition to the ON/RUN position (Do not start the engine.)
• Fully depress the accelerator pedal, slowly, three times within 10 seconds.
• Without pressing the brake pedal, push the ENGINE START/STOP button once to
return the ignition to the OFF/LOCK position.
Vehicles Not Equipped With Keyless Enter-N-Go
• Turn the ignition switch to the ON/RUN position (Do not start the engine.)
• Fully depress the accelerator pedal, slowly, three times within 10 seconds.
• Turn the ignition switch to the OFF/LOCK position.
IF YOUR ENGINE OVERHEATS
• In any of the following situations, you can reduce the potential for overheating by
taking the appropriate action.
• On the highways — slow down.
• In city traffic — while stopped, shift transmission into NEUTRAL, but do not
increase engine idle speed.
NOTE:There are steps that you can take to slow down an impending overheat
condition:
• If your air conditioner (A/C) is on, turn it off. The A/C system adds heat to the engine
cooling system and turning the A/C off can help remove this heat.
• You can also turn the Temperature Control to maximum heat, the Mode Control to
floor and the Fan Control to high. This allows the heater core to act as a supplement
to the radiator and aids in removing heat from the engine cooling system.
• If the temperature reading does not return to normal, turn the engine off
immediately.
• We recommend that you do not operate the vehicle or engine damage will occur.
Have the vehicle serviced immediately.
WHAT TO DO IN EMERGENCIES
67

CAUTION!
Driving with a hot cooling system could damage your vehicle. If the temperature
gauge reads HOT (H), pull over and stop the vehicle. Idle the vehicle with the
air conditioner turned off until the pointer drops back into the normal range. If
the pointer remains on HOT (H), and you hear continuous chimes, turn the
engine off immediately and call for service.
WARNING!
You or others can be badly burned by hot engine coolant (antifreeze) or steam
from your radiator. If you see or hear steam coming from under the hood, do not
open the hood until the radiator has had time to cool. Never try to open a
cooling system pressure cap when the radiator or coolant bottle is hot.
WHAT TO DO IN EMERGENCIES
68

WARNING!(Continued)
• Getting under a jacked-up vehicle is dangerous. The vehicle could slip off the
jack and fall on you. You could be crushed. Never get any part of your body
under a vehicle that is on a jack. If you need to get under a raised vehicle,
take it to a service center where it can be raised on a lift.
• The jack is designed to use as a tool for changing tires only. The jack should
not be used to lift the vehicle for service purposes. The vehicle should be
jacked on a firm, level surface only. Avoid ice or slippery areas.
• If it is necessary to retrieve the spare tire from under the vehicle on the side
of the vehicle close to moving traffic, pull far enough off the road to avoid the
danger of being hit.
• Carefully follow these tire changing procedures to help prevent personal
injury or damage to your vehicle: Always park on a firm, level surface as far
from the edge of the roadway as possible before raising the vehicle.
• Raising the vehicle higher than necessary can make the vehicle less stable
and could cause it to slip off the jack and hurt someone near it. Raise the
vehicle only enough to remove the tire.
• A loose tire or jack, thrown forward in a collision or hard stop, could endanger
the occupants of the vehicle. Always stow the jack parts and the spare tire in
the places provided.
JUMP-STARTING
• If your vehicle has a discharged battery it can be jump-started using a set of
jumper cables and a battery in another vehicle or by using a portable battery
booster pack.
• Jump-starting can be dangerous if done improperly so please follow the procedures
in this section carefully.
NOTE:When using a portable battery booster pack follow the manufacturer’s operating
instructions and precautions.
WHAT TO DO IN EMERGENCIES
72

Maintenance Record
Odometer Date Signature, Authorized Service Center
8,000 Miles
(13,000 km)
or 6 Months
16,000 Miles
(26,000 km)
or 12 Months
24,000 Miles
(39,000 km)
or 18 Months
32,000 Miles
(52,000 km)
or 24 Months
40,000 Miles
(65,000 km)
or 30 Months
48,000 Miles
(78,000 km)
or 36 Months
56,000 Miles
(91,000 km)
or 42 Months
64,000 Miles
(104,000 km)
or 48 Months
72,000 Miles
(117,000 km)
or 54 Months
80,000 Miles
(130,000 km)
or 60 Months
88,000 Miles
(143,000 km)
or 66 Months
96,000 Miles
(156,000 km)
or 72 Months
104,000 Miles
(169,000 km)
or 78 Months
MAINTAINING YOUR VEHICLE
86