flat tire DODGE DURANGO 2020 Vehicle Warranty

The vehicle or TPMS manufacturer may advise checking the TPMS
regularly to confirm it is in working order. In addition, a new pressure
sensor, certain components, or reprogramming may be necessary when a
tire is serviced. Consult your vehicle owner ’s manual, vehicle manufac-
turer, or a Bridgestone Firestone Run-Flat Certified Retailer for questions
regarding TPMS operation and service.
RUN-FLAT OR LOW TIRE PRESSURE OPERATION
WARNING!
Serious personal injury or death may result from a tire failure or
accident due to improper run-flat or low tire pressure operation.
Read and follow the instructions below, and the other maintenance
and safety recommendations elsewhere in this manual.
General Instructions
The Tire Pressure Monitoring System (TPMS) required in your vehicle
may have different methods of alerting you when your tire has lost
inflation pressure. The international standard for the definition of run-flat
operation is pressure at or below 10 psi (70 kPa); however, some vehicle
manufacturers may have established a different pressure limit. Consult
your vehicle owner ’s manual for the details of your TPMS. Once the
TPMS has indicated that a tire has reduced inflation pressure, the run-flat
mode of operation has commenced. During this phase of operation,
please follow these instructions:
• Reduce speed as much as safely and reasonably possible; do not
exceed 50 mph (80 km/h).The greater the speed, the less distance the
tire can travel.
• Avoid abrupt or aggressive acceleration, braking, or cornering ma-
neuvers as much as safely and reasonably possible. Pot holes and
other road hazards should be avoided. Careful driving limits potential
damage to the tire, wheel, and vehicle.
• Proceed to a safe and convenient location for tire service as soon as
possible. Take note of your mileage; your operation distance is limited.
See Distance—How Far You Can Drive,” the next section in this
manual.
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•If an unusual vibration or vehicle handling difficulty arises, stop
driving as soon as safely and reasonably possible. The tire may be
about to suddenly fail. Release the accelerator and gradually reduce
speed. The tire will need to be replaced before proceeding.
• If towing a trailer, stop driving as soon as safely and reasonably
possible. In this condition, it is potentially dangerous to operate a
vehicle/trailer combination. If possible, disconnect the trailer and
proceed as noted above. Do not continue to tow any trailer until proper
tire service or replacement has been performed.
• Do not touch a tire recently run-low or run-flat (it may be very hot).
Allow the tire to cool before handling.
DISTANCE—HOW FAR YOU CAN DRIVE
Factors affecting run-flat or low tire pressure operating distance include
vehicle speed, load, and maneuvering; the amount of inflation pressure
loss; the extent of any tire damage; and ambient temperature.
The tire may be marked on the sidewall with run-flat or low tire pressure
operating speed and/or distance limitations, which vary by tire design
and vehicle application (consult your vehicle owner ’s manual). By
international standard, RFT tires have a baseline limitation in run-flat
mode of the following:
Maximum Speed: 50 mph (80 km/h)
Maximum Distance: 50 miles (80 km)
NOTE:
•Maximum distance values are determined under controlled condi-
tions, which may vary in actual use.
• Your mileage capability may be less, or more, depending on your
specific operating conditions.
• If in doubt, do not exceed the 50 mile (80 km) limitation.
• Seek tire service as soon as possible to minimize tire damage.
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SPECIAL SERVICE AND REPAIR ISSUES
Run-Flat Certified Retailers
Because of the advanced technology and design of RFT tires and the
required tire pressure monitoring systems (TPMS), Bridgestone Firestone
Run-Flat Certified Retailers are specially trained to sell and service RFT
tires.
Run-Flat Certified Retailers have the necessary equipment and are
specially trained to properly mount and demount RFT tires and to handle
TPMS devices.Conventional mounting equipment may irreparably
damage RFT tires and an improper repair is unsafe and will void the
Limited Warranty. Accordingly, it is important to go to a Bridgestone
Firestone Run-Flat Certified Retailer for tire maintenance and replace-
ment.
Call toll-free 1-877-BFS-4RFT or, 877-237-4738 or visit
www.bridgestonetire.comto locate the nearest Bridgestone Firestone
Run-Flat Certified Retailer.
Inspection after Run-Flat or Low Pressure Operation
Following run-flat or low tire pressure operation, or in the event of any
other tire damage or unusual condition, it is very important to obtain a
proper and complete tire evaluation as soon as possible.
Rotation
Follow the vehicle manufacturer ’s recommendations, or rotate every
5,000 miles per the recommendations in this manual (see “Radial Tire
Rotation”). In some cases, TPMS devices require reprogramming with
each tire rotation.
RFT Tire Replacement
Do not replace or mix RFT tires with conventional tires, unless on an
emergency/temporary basis. Conventional tires do not have run-flat
capability and the handling characteristics of the vehicle with these tires
may be different. If a conventional tire is used on an emergency/
temporary basis, verify that its size, load capacity, inflation pressure, and
speed rating specifications meet the requirements of the vehicle. Replace
any conventional tire with the proper RFT tire as soon as possible.
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RFT Tire Damage and Repair
No tire, regardless of its design or quality is indestructible. RFT tires can
be ultimately rendered unusable due to a puncture or other road hazard
as well as from improper run-flat or low tire pressure operation. Some
punctures may be repaired under certain restrictions and prescribed
procedures.
When driven flat or with low pressure, factors affecting reparability
include vehicle speed, load, and maneuvering; the amount of inflation
pressure loss; and ambient temperature. In any situation, the extent and
location of direct damage from a puncturing object or other road hazard
are also critical factors.
RFT tires are not repairable in any of the following situations:
•If the tire was operated with inflation pressure less than 15 psi
(100 kPa).
• Abrasion or other damage is present on the exterior tread, sidewall or
bead areas.
• Abrasion, wrinkling, or separation is present on the tire interior.
• Any condition or damage is present that disqualifies repair of a
conventional tire.
Run-Flat
Certified
Retailers
will
fully
inspect
your
tire,
inside
and
out,
to

determine
if
the
tire
can
be
repaired.
Ti re
damage
is
not
always
visible

from
the
outside
and
the
tire
must
be
removed
from
the
wheel
for
a

complete
inspection.
For
more
information,
see
the
section
“Tire
Repairs”

in


this
manual.
NOTE:

Some
vehicle
manufacturers
do
not
recommend
using
repaired
tires.

Consult
your
vehicle
owner ’s
manual
or
contact
the
vehicle

manufacturer
before
operating
a
repaired
tire
on
your
vehicle.
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DOT Symbol and Tire Identification Number:The “DOT” symbol
constitutes a certification that the tire conforms to applicable U.S.
Department of Transportation motor vehicle safety standards (for tires).
Following the “DOT” symbol is the tire identification number, also
known as the DOT serial number or code. For example:
(a) DOT Symbol (d) Tire Manufacturer ’s Code
(b) Manufacture Plant Code (e) Week of Production (01-52)
(c) Tire Size Code (f) Year of Production (last two digits
of year)
BRIDGESTONE® - FIRESTONE®
* For
tires
produced
from
2000-on.
In
the
example
above,
the
tire
was
produced
in
the
18th
week
of
2000.
For
tires
produced
prior
to
2000,
there
is
one
digit
in
group
(f)
which
identifies
the
last
digit
of
the
year
of
production,
i.e.
“329”
would
likely
signify
the
32nd
week
of
1999,
but
could
possibly
signify
the
32nd
week
of
1989.
If
in
doubt,
consult
a
qualified
tire
service
professional.
The


DOT
symbol
and
tire
identification
number
can
be
found
on
at
least

one
sidewall
near
the
wheel.
The
other
sidewall
may
have
a
partial
serial

code
that
excludes
(e)
and
(f)
above.
Maximum
Load
and
Inflation:
The
maximum
load
and
maximum

inflation
pressure
is
marked


on
each
sidewall
in
metric
and
English
units.

For
example:
MAX
LOAD
685
kg
(1,510
lbs)
AT
240
kPa
(35
psi)
MAX
PRESS
NOTE:

The
load
and
inflation
values
marked
on
the
tire
sidewall
are

maximum
permissible
values
for
the
tire
only.
Never
assume
that
these


values
are
the
actual
maximum
load
capacity
or
recommended
tire

pressure
values
for
your
vehicle.
See
“Tire
Inflation
Pressure,”
“Tips
for

Safe
Tire
Inflation,”
and
“Tips
for
Safe
Loading”
in
this
manual.
78

Temperature
The temperature grades are A (the highest), B, and C, representing the
tire’s resistance to the generation of heat and its ability to dissipate heat
when tested under controlled conditions on a specified indoor laboratory
test wheel. Sustained high temperature can cause the material of the tire
to degenerate and reduce tire life, and excessive temperature can lead to
sudden tire failure. The grade C corresponds to a level of performance
which all passenger car tires must meet under the Federal Motor Vehicle
Safety Standard No.109. Grades B and A represent higher levels of
performance on the laboratory test wheel than the minimum required by
law.
WARNING!
The temperature grade is established for a tire that is properly
inflated and not overloaded. Excessive speed, underinflation, or
excessive loading, either separately or in combination, can cause
heat buildup and a possible tire failure.
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LIMITED WARRANTY
ORIGINAL EQUIPMENT
PASSENGER AND LIGHT TRUCK TIRES
Including
Tires with Run-Flat Technology
ELIGIBILITY
This Limited Warranty covers BRIDGESTONE and FIRESTONE brand
passenger and light truck tires, including RFT and temporary spare tires,
originally installed by the vehicle manufacturer on a new vehicle. You are
covered under the terms of this Limited Warranty if the tire was
produced after July 4, 2004 (DOT serial 2704 or later) and has been used
only on the vehicle on which it was originally installed in non-
commercial service.
WHAT IS WARRANTED AND FOR HOW LONG
Before wearing down to 2/32 inch (1.6 mm) remaining original tread
depth (i.e. worn down to the top of the built-in indicators in the tread
grooves) and within 6 years from the date of purchase (proof of purchase
date required; without proof of purchase date, then within 6 years from
the date of tire manufacture), for any reason other than those excluded in
the section entitled “What This Limited Warranty Does Not Cover,” any
eligible tire that becomes unusable for any reason within the manufac-
turer ’s control will be replaced with an equivalent new tire on the basis
set forth in this Limited Warranty.
WHAT THIS LIMITED WARRANTY DOES NOT COVER
This Limited Warranty does not cover the following:
1. Tire damage or irregular wear due to: A. Road hazards, including, without limitation: Puncture, cut, impact
break, stone drill, bruise, bulge, snag, etc.
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B.Improper use or operation, including, without limitation: Im-
proper inflation pressure, overloading, tire/wheel spinning, use of
an improper wheel, tire chain damage, misuse, misapplication,
negligence, tire alteration, or for racing or competition purposes.
C. Insufficient or improper maintenance, including, without limita-
tion: Failure to rotate tires as recommended in this manual, wheel
misalignment, worn suspension components, improper tire mount-
ing or demounting, tire/wheel assembly imbalance, or other
vehicle conditions, defects, or characteristics.
D. Contamination or degradation by petroleum products or other
chemicals, fire or other externally generated heat, or water or other
material trapped inside the tire during mounting or inflation.
E. Improper repair. Improper repair voids this Limited Warranty
F. For RFT tires only, improper run-flat or low tire pressure opera-
tion, including, without limitation: Exceeding speed, distance, or
other run-flat/lowpressure operation limitations.
2. Rapid tread wear or wear-out. Original equipment tires have no mileage warranty.
3. Weather/ozone cracking after 4 years from date of tire manufacture.
4. Ride disturbance or vibration after 1/32 inch (0.8mm) of tread wear use.
5. Tires with sealant, balance, or other filler material that was not originally applied or inserted by the tire manufacturer.
6. Tires used in commercial service.
7. Tires purchased and normally used outside the United States and Canada.
8. The cost of applicable federal, state, and local taxes.
9. Failure to follow any of the safety and maintenance recommendations or warnings contained in this manual.
This Limited Warranty is in addition to and/or may be limited by any
other applicable written warranty you may have received concerning
special tires or situations.
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82

This Limited Warranty applies only to consumers actually using the tire
in the United States and Canada. For warranty conditions outside the
United States and Canada, see your local Bridgestone Firestone distribu-
tor.
Obligations under this policy may not be enlarged or altered by anyone.
In accordance with Federal Law, this Limited Warranty has been desig-
nated as aLimited Warranty.” Nothing in this Limited Warranty is
intended to be a representation that tire failures cannot occur. This
Limited Warranty is given in the United States by Bridgestone Firestone
North American Tire, LLC, 535 Marriott Dr., Nashville, TN 37214 and in
Canada by Bridgestone Firestone Canada Inc., 5770 Hurontario St., Suite
400, Mississauga, Ontario, Canada L5R 3G5.
OWNER’S OBLIGATIONS
In order to keep this Limited Warranty valid, we require you to have your
tires regularly inspected and rotated per the recommendations outlined
in the sections of this manual entitled Tire Damage, Inspection and
Service Life” and “Radial Tire Rotation” and to furnish proof of same in
order to receive an adjustment. Such proof should show the date,
mileage, and servicing location. A sales receipt containing this informa-
tion will suffice. In addition, a “Maintenance Record” is included on the
back cover of this manual. It is your obligation to maintain proper tire
inflation pressures as specified by the vehicle manufacturer and to
operate the vehicle within tire/vehicle load capacity and speed limita-
tions. It is also your obligation to maintain proper wheel alignment and
tire/wheel assembly balance. To request an adjustment, you must present
the tire to an authorized Bridgestone Firestone retailer. Complete and
sign the customer section of the Bridgestone Firestone North American
Tire, LLC Limited Warranty adjustment form and pay appropriate
replacement price, taxes, disposal fee, and service charges, if any.
ARBITRATION
You and Bridgestone Firestone North American Tire, LLC agree that all
claims, disputes, and controversies between you and it, including any of
its agents, employees, successors, or assigns, arising out of or in connec-
tion with this Limited Warranty, or any other warranties, express or
implied, including a failure of warranty and the validity of this arbitra-
tion clause, but excluding claims for personal injury or property damage,
shall be resolved by binding arbitration between you and it, according to
the formal dispute resolution procedures of the National Arbitration
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84

Forum, under the Code of Procedure then in effect. This arbitration will
be conducted as a document hearing. If you request any procedures
beyond a document hearing, you will be responsible for all fees,
including filing and administrative fees, above and beyond the fees
required for document hearings.
The arbitration between you and Bridgestone Firestone North American
Tire, LLC shall not include any other customers, be combined or
consolidated in any fashion with arbitrations involving other customers,
or proceed in any form of class action in which the claims of numerous
customers are considered together. Any award of the arbitrator(s) may be
entered as a judgment in any court of competent jurisdiction. The
arbitrators will have no authority to award punitive or other damages not
measured by the prevailing party’s actual damages, except as may be
required by statute. Information may be obtained and claims may be filed
at any office of the National Arbitration Forum or at P.O. Box 50191,
Minneapolis, MN 55405.
VEHICLE MANUFACTURER’S RECOMMENDED INFLATION
PRESSURE
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