Vehicle warranty DODGE DURANGO SRT 2018 Vehicle Warranty

TIRE WARRANTY
Tire Limited Warranty And Adjustment Policy
When a tire is removed from service due to a covered warranty condition
under a tire manufacturer ’s “Limited Warranty Program”, you may be
eligible for a free tire replacement or a comparable new tire on a
“prorated basis”.
Certain conditions, such as irregular wear or tire damage due to road
hazards, collision, improper inflation, intentional alteration, and misuse,
are excluded from the Limited Warranty Program. The Limited Warranty
Program expires when your tires either wear to a specified tread depth,
and/or after a period of time from the date of purchase, as stated in the
Tire Warranty in this manual.
NOTE:Refer to the Tire Warranty in this manual for specific information
relating to the tire manufacturer ’s limited warranty for the tires installed
on your vehicle. If you have any questions regarding the limited tire
warranty coverage, contact your local authorized dealer or your local
authorized tire dealer.
Disclaimer:
THE TIRE MANUFACTURER’S LIMITED WARRANTY PROGRAM,
THE DETAILS OF WHICH CAN BE FOUND IN THIS MANUAL, THE
TIRE MANUFACTURER’S WEBSITE OR AT ANY AUTHORIZED SER-
VICE CENTER ARE IN LIEU OF ALL OTHER REMEDIES OR WAR-
RANTIES, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE,
INCLUDING FITNESS FOR A PARTICULAR PURPOSE OR MER-
CHANTABILITY. THE TIRE MANUFACTURER EXPRESSLY DIS-
CLAIMS LIABILITY FOR INDIRECT, SPECIAL, INCIDENTAL OR CON-
SEQUENTIAL DAMAGES, LOST PROFIT, LOSS OF BUSINESS, LOSS
OF GOODWILL, LOSS OF REPUTATION, PUNITIVE OR ANY OTHER
DAMAGE, COST OR LOSS OF ANY KIND. SOME STATES AND
PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
WARNING!
Refer to the Owner ’s Manual online for complete warning informa-
tion that could prevent accidents, injuries and even deaths.
TIRE WARRANTY
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WARNING!
Death, serious injury and/or property damage may result from tire
failure due to tire damage and/or improper tire maintenance.
•All tires (including spare) should be inspected regularly by a
qualified technician for signs of wear, and signs of damage, such as
puncture, impact, improper maintenance, under-inflation or over-
inflation and overloading.
•Only qualified persons should repair tires. See Rubber Manufac-
turer ’s Association (RMA) established repair procedures at
www.rma.org for information on proper repair procedures.
•Only specially trained persons should mount tires.
Check Your Tires For Damage
Frequent (at least monthly) inspection of your tires for signs of damage,
uneven tread wear and their general condition is important for safety.
Impacts, penetrations, cracks, knots, bulges or air loss always require tire
removal and expert inspection.
NOTE:All tire warranties are made by the tire manufacturer. Tires are
not covered under your New Vehicle Limited Warranty.
TIRE WARRANTY
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BFGOODRICH TIRES
ABOUT THIS WARRANTY
As the original purchaser of a BFGoodrich brand passenger or light truck
tire, you are covered by all the benefits and conditions (subject to the
maintenance recommendations and safety warnings) contained in this
booklet. To ensure your understanding of and compliance with the terms
and conditions of this warranty, please read it carefully. It is essential that
you also read and understand the safety and maintenance recommenda-
tions for tires contained in this booklet.
WHAT IS COVERED AND FOR HOW LONG
Passenger and Light Truck Tires
BFGoodrich brand passenger and light truck tires, used in normal service
on the vehicle on which they were originally fitted and in accordance
with the maintenance recommendations and safety warnings contained
in the attached owner ’s manual, are covered by this warranty against
defects in workmanship and materials for the life of the original usable
tread, or 6 years from the date of purchase, whichever occurs first. At that
time, all warranties, express or implied, expire. The life of the original
usable tread is the original tread down to the level of the tread wear
indicators - 2/32 nds of an inch (1.6 mm) of tread remaining. Date of
purchase is documented by new vehicle registration or tire sales invoice.
If no proof of purchase is available, coverage will be based on the date of
manufacture. Replacement will be made in accordance with the terms
and conditions described under “How Replacement Charges are Calcu-
lated”. Note: your vehicle manufacturer may provide additional tire
warranty coverage over and above what is provided by BFGoodrich.
Consult your vehicle owner ’s manual for further information.
WHAT IS NOT COVERED
Tires Which Become Unserviceable Due To:
•Road hazard injury (e.g., a cut, snag, bruise, impact damage or
puncture);
•Incorrect mounting of the tire, tire/wheel imbalance or improper
repair;
BFGOODRICH TIRES
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•Misapplication, improper maintenance, racing, underinflation, overin-
flation or other abuse;
•Operation without a properly functioning low pressure warning
system, for Comp T/A® ZR SSS tires;
•Uneven or rapid wear which is caused by mechanical irregularity in
the vehicle such as wheel misalignment, (a measured tread difference
of 2/32 nds of an inch (1.6 mm) or more across the tread on the same
tire);
•Accident, fire, chemical corrosion, tire alteration or vandalism;
•Flat spotting caused by improper storage or brake lock;
•The adding of liquid, solid or gaseous materials other than air, nitrogen
or carbon dioxide (for example, waterbase sealers or balancing
substances);
•Ozone or weather checking.
HOW REPLACEMENT CHARGES ARE CALCULATED
Passenger And Light Truck Tires Workmanship/Materials
A tire which becomes unserviceable due to a condition covered by this
workmanship and materials limited warranty will be replaced with a
comparable new BFGoodrich brand tire, free of charge, when 2/32 nds of
an inch (1.6 mm) or less of the original tread is worn, (or 25% or less,
whichever is more beneficial to you) and within 12 months of the date of
purchase. The cost of mounting and balancing the tire is included.Yo u
pay the cost of any other service charges and applicable taxes.
When more than 2/32 nds of an inch (1.6 mm) of the original tread has
been worn (or more than 25%, whichever is more beneficial to you) or
after 12 months from the date of purchase, you must pay the cost of a
comparable new BFGoodrich brand passenger or light truck replacement
tire on a pro rated basis. The retailer shall determine the charge by
multiplying the percentage of the original usable tread worn by the
current selling price at the adjustment location or the price on the current
BFGoodrich brand Base Price List, whichever is lower. This list is based
on a predetermined price intended to fairly represent the actual selling
price of the tire.
You pay the cost of mounting, balancing, and or any other service
charges and applicable taxes.
BFGOODRICH TIRES
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WHAT YOU MUST DO WHEN MAKING A CLAIM
When making a claim under the terms of this limited warranty you must
present your tire(s), your vehicle, and your original invoice to a partici-
pating BFGoodrich brand tire retailer. BFGoodrich brand tire retailers are
listed in the yellow pages under “Tire Dealers-Retail”. Personal identifi-
cation (i.e. Driver ’s License, Credit Card, etc.) and vehicle registration
may be required.You pay any service charges for normal vehicle and
tire maintenance.
CONDITIONS AND EXCLUSIONS
This limited warranty does not provide compensation for loss of time,
loss of use of vehicle, inconvenience or incidental or consequential
damages.
Tires presented for claim remain the property of the consumer and
BFGoodrich brand accepts no responsibility for loss of, or damage to,
tires which are in the custody or control of a BFGoodrich tire retailer for
the purpose of inspection for warranty adjustment.
In the event of a disputed claim, the consumer must make the tire
available for further inspection. Tires accepted for claim become the
property of Michelin North America Inc.
No BFGoodrich brand representative, employee or retailer has the
authority to make or imply any representation, promise or agreement,
which in any way varies from the terms of this limited warranty. This
limited warranty applies only in the United States and Canada.
SAFETY MAINTENANCE INFORMATION
Read your Tire Owner ’s Manual, the information on the sidewall of your
tires, your vehicle owner ’s manual and vehicle tire information placard
for essential safety and maintenance information.
When service is required:
1. Contact a participating BFGoodrich tire retailer listed in your yellow
pages.
2. If additional assistance is needed in locating a BFGoodrich retailer,
please call or write to Consumer Relations as listed on page 43.
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You should have complete confidence in your new BFGoodrich tires. Still
it’s important to register your tires in the event that we need to contact
you. For online tire registration, visit
www.tireregistration.com.
WARNING!
DISREGARDING ANY OF THE SAFETY PRECAUTIONS
AND/OR INSTRUCTIONS CONTAINED IN THIS MANUAL MAY
RESULT IN TIRE FAILURE OR EXPLOSION CAUSING SERIOUS
PERSONAL INJURY OR DEATH.
TIRE DISABLEMENT SAFETY WARNING
Any tire may fail as a result of an improperly repaired puncture, impact
damage, improper inflation, overloading or other conditions resulting
from use or misuse. Tire failures, such as a rapid air loss or a tread and
belt detachment, may increase risk of injury or death and/or property
damage. To reduce the risk of a tire failure, BFGoodrich recommends you
thoroughly read and follow the recommendations in this BFGoodrich
Limited Warranty/Owner ’s Manual, the vehicle owner ’s manual, tire
placard information, and tire sidewall information regarding safety
warnings, proper tire use and maintenance.
CONTROLLABILITY
CONTROLLING A VEHICLE WHEN A TIRE FAILURE OCCURS
If a tire failure occurs, you may hear a loud noise, feel a vibration, and/or
the vehicle may pull toward the side of the failed tire. If possible, step on
the accelerator momentarily to maintain forward momentum and ensure
vehicle control.
It is important that you DO NOT BRAKE OR ABRUPTLY TURN THE
STEERING WHEEL.
Slowly remove your foot from the accelerator and hold the steering wheel
firmly while steering to remain in your lane. Once the vehicle has slowed
and is fully under control, apply the brakes gently; safely pull over to the
shoulder and come to a stop. Inspect the tires. If one or more tires look
flat or low, show detachment or other damage, remove tire assembly and
replace it with a properly inflated spare. Bumps or bulges may indicate
detachment within the tire body and require inspection by a qualified tire
technician.
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FULL-SIZE SPARE
Full-size spare tires (not temporary spares) of the same size and construc-
tion should be used in a five (5) tire rotation. Always check the inflation
pressure of the full-size spare immediately before incorporating it into
rotation. Follow the vehicle manufacturer ’s recommended pattern for
rotation, or if not available, see a qualified tire technician.
REPLACEMENT OF TWO (2) TIRES
It is recommended that all four (4) tires are replaced at the same time.
However, whenever only two tires are replaced, the new ones should be
put on the rear. The new tires, with deeper tread, may provide better grip
and water evacuation in wet driving conditions.
CUSTOMIZATION OF TIRES, WHEELS, OR SUSPENSION ON
SUVS AND LIGHT TRUCKS
Due to their size, weight and higher center of gravity, vehicles such as
SUVs and light trucks do not have the same handling characteristics as
automobiles. Because of these differing characteristics, failure to operate
your SUV/truck in a proper and safe manner can increase the likelihood
of vehicle rollover. Modifications to your SUV/truck tire size, tire type,
wheels or suspension can change its handling characteristics and further
increase the likelihood of vehicle rollover. Whether your SUV/truck has
the original equipment configuration for tires, wheels and suspension or
whether any of these items have been modified, always drive safely,
avoid sudden, sharp turns or lane changes and obey all traffic laws.
Failure to do so may result in loss of vehicle control leading to an accident
and serious injury or death.
TIRE ALTERATIONS
Do not make or allow to be made any alterations on your tires.
Alterations may prevent proper performance, leading to tire damage
which can result in an accident. Tires which become unserviceable due to
alterations such as trueing, whitewall inlays, addition of balancing or
sealant liquids, or the use of tire dressing containing petroleum distillates
are excluded from warranty coverage.
BFGOODRICH TIRES
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BRIDGESTONE® - FIRESTONE®
TIRE MAINTENANCE, SAFETY and WARRANTY MANUAL ORIGI-
NAL EQUIPMENT PASSENGER and LIGHT TRUCK TIRES Includ-
ing RFT Tires with Run-Flat Technology
Congratulations!
Your new vehicle comes equipped with quality BRIDGESTONE or
FIRESTONE brand tires.
To ensure optimum tire performance and reduce the risk of a tire failure,
Bridgestone Firestone North American Tire, LLC strongly recommends
you read and follow all maintenance and safety information contained in
this manual. In addition, we recommend periodic inspection and main-
tenance, if necessary, by a qualified tire service professional.
Inflate.
Check your tire pressure monthly.
Rotate.
Rotate your tires as recommended by the vehicle manufacturer or every
5,000 miles.
Evaluate.
Routinely look for signs of tread wear or damage.
TIRE CARE BASICS
Quick Reference Guide to Maintenance for All Tires, Including the
Spare.
BRIDGESTONE® - FIRESTONE®
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•Any tire repair done without removing the tire from the wheel is
improper. The tire must be demounted from the wheel and the interior
inspected for damage that may not be evident on the exterior of the
tire.
•Using only a plug/stem, or using only a patch, is not a safe or proper
repair. A patch must be applied to the interior of the tire and the
puncture hole must be filled with a suitable plug/stem filler to prevent
inflation pressure loss and contamination of the steel belts and other
plies.
•NEVER substitute a tube for a proper repair or to remedy an improper
repair.
•Tubes, like tires, should only be repaired by a qualified tire service
professional.
•Some vehicle manufacturers do not recommend using repaired tires.
Consult your vehicle owner ’s manual or contact the vehicle manufac-
turer before operating a repaired tire on your vehicle.
ASK how your tire will be repaired. ALWAYS insist on a proper tire
repair.
Emergency/Temporary Sealant or Filler Repairs:An emergency/
temporary sealant or filler injected into the tire, such as by aerosol can or
injection/squeeze-tube, is not a proper repair and voids the tire Limited
Warranty. A tire injected with such sealant/filler must be replaced by a
qualified tire service professional as soon as possible.
WARNING!
Tell the tire service professional if you have used an aerosol fixer to
inflate/seal the tire. Aerosol fixers could contain a highly volatile
gas. Always remove the valve core outdoors, away from sources of
excessive heat, flame, or sparks and completely deflate the tire
before removing it from the wheel.
Speed Rating:The tire’s speed rating is void if the tire is repaired,
retreaded, damaged, abused, or otherwise altered from its original
condition. Thereafter, it should be treated as a non-speed rated tire. See
“Tire Speed Ratings” in this manual.
Improper repair voids the tire Limited Warranty.See “Limited War-
ranty” in this manual.
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WARNING!
Improper storage can damage your tires in ways that may not be
visible and can lead to a failure resulting in serious personal injury
or death.
The spare tire in your vehicle is intended to be used as a spare when
needed. The spare tire carrier is not intended to be used for long term
storage, except for “temporary use” tires. For more information, see
“Your Spare Tire” and “Radial Tire Rotation” in this manual.
TIRE SERVICE CUSTOMER SATISFACTION
Normal tire maintenance and Limited Warranty services are available at
locations across the U.S.A. and Canada. For more information, visit us on
the internet at
www.bridgestonetire.com, or please call the Technical
Service Department:
U.S.A.: 800-356-4644 or Canada: 800-267-1318 .
Additional information on the care and service of automobile and light
truck tires is available from the following organizations:
Rubber Manufacturers Association 1400 K Street, N.W. Washington, DC
20005-2403
www.rma.org
Rubber Association of Canada 2000 Argentia Road, Plaza 4, Suite 250
Mississauga, Ontario L5N 1W1
www.rubberassociation.ca
TIRE REGISTRATION
Registration of your tires is an important safety precaution since it
enables the manufacturer to notify you in the event of a recall. When you
purchase replacement tires, the retailer will provide a registration card on
which the tire identification numbers have been recorded; fill in your
name and address on the card and mail it promptly. Some retailers may
submit the registration for you. You do not need to register tires which
come as original equipment on new vehicles—the vehicle and tire
manufacturers handle that for you.
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