emergency towing DODGE JOURNEY 2020 User Guide

302 MULTIMEDIA
Uconnect Phone Features
Emergency Assistance
If you are in an emergency and the mobile
ph

one is reachable:
Pick up the phone and manually dial the
emergency number for your area.
If the phone is not reachable and the Uconnect
P h

one is operational, you may reach the
emergency number as follows:
Push the Phone button to begin.
After the “Listening” prompt and the
following beep, say “Emergency” and the
Uconnect Phone will instruct the paired
mobile phone to call the emergency number.
This feature is supported in the US, Canada,
and Mexico.
NOTE:
The emergency number dialed is based on
the country where the vehicle is purchased
(911 for the US and Canada and 060 for
Mexico). The number dialed may not be appli -
cable with the available mobile service and
a r

ea.
The Uconnect Phone slightly lowers your
chances of successfully making a phone call
to the mobile phone directly.
Roadside Assistance/Towing Assistance
If you need roadside/towing assistance:
Push the Phone button to begin.
After the “Listening” prompt and the
following beep, say “Roadside Assistance” or
say “Towing Assistance.”
NOTE:
The roadside/towing assistance number dialed
i s

based on the country where the vehicle is
purchased (1-800-521-2779 for U.S.,
1-800-363-4869 for Canada, 55-14-3454 for
Mexico City and 1-800-712-3040 for outside
Mexico City in Mexico). Please refer to the FCA
US LLC 24-Hour “Roadside Assistance” coverage details in the Warranty Information
Booklet and on the 24-Hour Roadside Assis
-
tance Card.
Voice Mail Calling
To learn how to access your voice mail, refer to
“ W

orking with Automated Systems.”
Working With Automated Systems
This method is used in instances where one
g e

nerally has to push numbers on the mobile
phone keypad while navigating through an
automated telephone system.

You can use your Uconnect Phone to access a
v o

ice mail system or an automated service, such
as a paging service or automated customer
service line. Some services require immediate
response selection. In some instances, that may
be too quick for use of the Uconnect Phone.

When calling a number with your Uconnect
P h

one that normally requires you to enter in a
touch-tone sequence on your mobile phone
keypad, you can utilize the touchscreen or push
the Voice Command button and say the word
“Send” then the sequence you wish to enter.
F o

r example, if required to enter your PIN
followed with a pound, (3 7 4 6 #), you can push
WARNING!
Your phone must be turned on and connected
to the Uconnect Phone to allow use of this
vehicle feature in emergency situations, when
the mobile phone has network coverage and
stays connected
to the Uconnect Phone.

MULTIMEDIA 331
3. From the Phone main screen, select
Phonebook. From the Phonebook screen,
select the Favorites button on the
touchscreen and then select the + button
on the touchscreen located to the right of
the phonebook record. Select an empty
entry and press the “+” on that selected
entry. When the Options pop-up appears,
press “Add from Mobile.” You will then be
asked which contact and number to choose
from your mobile phonebook. When
complete, the new favorite will be shown.

Add From Mobile
To Remove A Favorite

1. T
o remove a Favorite, select Phonebook
f
rom the Phone main screen.

2. N ext select Favorites on the left side of the
s
creen and then press the + Options button
on the touchscreen.
3. P ress the “+” next to the Favorite you would
l
ike to remove.

Remove From Favorites

4. T he Options pop-up will display, press
“
Remove from Favs.” Emergency And Towing Assistance
The Emergency and Towing Assistance Favorite
n
u

mbers can only be altered. These cannot be
deleted and the names cannot be changed.
To change the Emergency or Towing Assistance
n u

mbers follow these steps.

1. P ress the Phonebook button from the
P
hone main screen.

2. P ress the Favorites button on the
t
ouchscreen. Scroll to the bottom of the list
to locate the Emergency and Towing
Assistance Favorites.
3. Press the + Options button on the t
ouchscreen.
9

MULTIMEDIA 335
Roadside Assistance/Towing Assistance
If you need roadside/towing assistance:

1. Push the Phone
button to begin.

2. A fter the “Listening” prompt and the
f
ollowing beep, say “Roadside Assistance”
or say “Towing Assistance.”
NOTE:
The roadside/towing assistance number dialed
i s

based on the country where the vehicle is
purchased (1-800-521-2779 for the U.S.,
1-800-363-4869 for Canada, 55-14-3454 for
Mexico City, and 1-800-712-3040 for outside
Mexico City in Mexico). Please refer to the FCA
US LLC 24-Hour “Roadside Assistance”
coverage details in the Warranty Information
Booklet. Working With Automated Systems
This method is used in instances where one
g
e

nerally has to push numbers on the mobile
phone keypad while navigating through an
automated telephone system.
You can use your Uconnect Phone to access a
v o

ice mail system or an automated service,
such as a paging service or automated
customer service line. Some services require
immediate response selection. In some
instances, that may be too quick for use of the
Uconnect Phone.
When calling a number with your Uconnect
P h

one that normally requires you to enter in a
touch-tone sequence on your mobile phone
keypad, you can utilize the touchscreen or push
the Voice Command button and say the word
“Send” then the sequence you wish to enter.
F o

r example, if required to enter your PIN
followed with a pound, (3 7 4 6 #), you can push
the Voice Command button and say, “Send
3 7 4 6 #.” Saying “Send” followed by a number,
o r

sequence of numbers, is also to be used for
navigating through an automated customer
service center menu structure, and to leave a
number on a pager.
You can also send stored mobile phonebook
e
n

tries as tones for fast and easy access to voice
mail and pager entries. For example, if you
previously created a Phonebook entry with First
and/or Last Name as “Voicemail Password”, then
if you push the Voice Command button and
say “Send Voicemail Password” the Uconnect
P h

one will then send the corresponding phone
number associated with the phonebook entry, as
tones over the phone.

NOTE:
The first number encountered for that
contact will be sent. All other numbers
entered for that contact will be ignored.
You may not hear all of the tones due to
mobile phone network configurations.
This is normal.
Some paging and voice mail systems have
system time-out settings that are too short
and may not allow the use of this feature.
Pauses, wait or other characters that are
supported by some phones are not
supported over Bluetooth®. These additional
symbols will be ignored in the dialing a
numbered sequence.
WARNING!

Your phone must be turned on and connected
to the Uconnect Phone to allow use of this
vehicle feature in emergency situations, when
the mobile phone has network coverage and
stays connected to the Uconnect Phone.

9

386
Dimmer Switch
Headlight..............................................40, 41DipsticksAutomatic Transmission............................233Oil (Engine)................................................221Power Steering..........................................168Disabled Vehicle Towing................................212DisposalAntifreeze (Engine Coolant).......................230Door Ajar........................................................103Door Ajar Light...............................................103Door LocksAutomatic....................................................20Doors...............................................................19Driver’s Seat Back Tilt.....................................25DrivingThrough Flowing, Rising, Or Shallow
Standing Water
.....................................187DVD Player (Video Entertainment System)....365
E
Electric Brake Control System Anti-Lock Brake System
.............................109Electronic Roll Mitigation...........................115Electric Remote Mirrors...................................38Electronic Brake Control System...................110Electronic Stability Control (ESC)...................111Electronic Throttle Control Warning Light......102
Emergency, In Case OfFreeing Vehicle When Stuck.....................211Hazard Warning Flasher...........................189Jacking............................................199, 234Jump Starting...........................................206Towing......................................................212Emission Control System Maintenance........108Engine...........................................................220Air Cleaner................................................224Block Heater.............................................159Break-In Recommendations.....................160Checking Oil Level....................................221Compartment...........................................220Coolant (Antifreeze).........................228, 262Cooling.....................................................228Exhaust Gas Caution.......................154, 260Fails To Start............................................159Flooded, Starting......................................159Fuel Requirements...................................257Jump Starting...........................................206Oil...........................................223, 261, 262Oil Filler Cap....................................220, 223Oil Filter....................................................224Oil Reset......................................................96Oil Selection....................................223, 261Oil Synthetic.............................................223Overheating..............................................209Starting............................................157, 158Engine Oil Viscosity.......................................223
Enhanced Accident Response
Feature................................................137, 215Ethanol..........................................................258Exhaust Gas Cautions..........................154, 260Exhaust System...................................154, 227Exterior Lights........................................40, 156
F
Filters Air Cleaner
................................................224Air Conditioning...........................................72Engine Oil........................................224, 262Engine Oil Disposal...................................224Flashers........................................................189Hazard Warning........................................189Turn Signals..............................42, 106, 156Flash-To-Pass...................................................41Flooded Engine Starting................................159Floor Console...................................................85Fluid Capacities............................................261Fluid Leaks....................................................156Fluid Level ChecksAutomatic Transmission...........................233Brake...............................................232, 264Cooling System.........................................228Engine Oil.................................................221Power Steering................................168, 264Fluid, Brake...................................................264Fluids And Lubricants....................................262
Fog Lights..............................................42, 192