trailer FORD C MAX ENERGI 2017 User Guide

TOWING A TRAILER
WARNING
Your vehicle is not approvedfor trailer towing. Never towa trailer with your vehicle.
TOWING THE VEHICLE ON
FOUR WHEELS
Emergency Towing
WARNING
If your vehicle has a steering wheellock make sure the ignition is in theaccessory or on position when beingtowed.
If your vehicle becomes inoperable(without access to wheel dollies,car-hauling trailer, or flatbed transportvehicle), it can be flat-towed (all wheelson the ground, regardless of the powertrainand transmission configuration) under thefollowing conditions:
•Tow only in the forward direction.
•The transmission in position N. If youcannot move the transmission into N,you may need to override it. SeeAutomatic Transmission (page 159).
•Maximum speed is 35 mph (56 km/h).
•Maximum distance is 50 miles (80kilometers).
Recreational Towing
Note: Put your climate control system inrecirculated air mode to prevent exhaustfumes from entering the vehicle. SeeClimate Control (page 109).
Follow these guidelines if you have a needfor recreational (RV) towing. An exampleof recreational towing would be towingyour vehicle behind a motorhome. Wedesigned these guidelines to preventdamage to your transmission.
You can tow your vehicle with all fourwheels on the ground or with the frontwheels off the ground by using a tow dolly.If you are using a tow dolly follow theinstructions specified by the equipmentprovider.
If you tow your vehicle with all four wheelson the ground:
•Tow only in the forward direction.
•Release the parking brake.
•Shift the transmission into N.
Vehicles with Push Button Start
1. Start the vehicle by pressing the brakepedal, and then pressing the ENGINESTART/STOP button until the vehiclestarts.
2. Press the brake pedal and shift thetransmission into position N.
3. Turn the vehicle off by pressing theENGINE START/STOP button once.(Trip Summary appears in the leftinstrument cluster screen when thevehicle is off.)
Note:You can remove the key fob from thevehicle while towing.
Vehicles with Ignition Key
1. Start the vehicle by pressing the brakepedal, and then turning the ignition keyuntil the vehicle starts.
2. Press the brake pedal and shift thetransmission into position N.
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Towing

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty. The service is available:
•24 hours a day, seven days a week.
•For the coverage period listed on theRoadside Assistance Card included inyour Owner's Manual portfolio.
Roadside Assistance covers:
•A flat tire change with a good spare, ifprovided with the vehicle (exceptvehicles supplied with a tire inflationkit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (7.6 L) of gasoline or 5 gal(18.9 L) of diesel fuel to a disabledvehicle. Roadside Assistance limits fueldelivery service to two no-chargeoccurrences within a 12-month period.
•Winch out — available within 100 ft(30.5 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearest
authorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer. If the towing vehicle isoperational but the trailer is not, then thetrailer does not qualify for any roadsideservices.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe owner's information portfolio in theglove compartment.
United States Ford vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States Ford vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
Vehicles Sold in Canada: GettingRoadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Company ofCanada, Limited offers a complimentaryroadside assistance program. This programis eligible within Canada or the continentalUnited States.
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Roadside Emergencies

Your vehicle has limited engine powerwhen in the fail-safe mode, drive yourvehicle with caution. Your vehicle does notmaintain high-speed operation and theengine may operate poorly.
Remember that the engine is capable ofautomatically shutting down to preventengine damage. In this situation:
1. Pull off the road as soon as safelypossible and switch the engine off.
2. If you are a member of a roadsideassistance program, we recommendthat you contact your roadsideassistance service provider.
3. If this is not possible, wait a shortperiod for the engine to cool.
4. Check the coolant level. If the coolantlevel is at or below the minimum mark,add prediluted coolant immediately.
5. When the engine temperature cools,you can re-start the engine. Have yourvehicle checked as soon as possible tominimize engine damage.
Note:Driving your vehicle without repairincreases the chance of engine damage.
Engine Coolant TemperatureManagement (If Equipped)
WARNING
To reduce the risk of crash and injury,be prepared that the vehicle speedmay reduce and the vehicle may notbe able to accelerate with full power untilthe coolant temperature reduces.
If you tow a trailer with your vehicle, theengine may temporarily reach a highertemperature during severe operatingconditions, for example ascending a longor steep grade in high ambienttemperatures.
At this time, you may notice the coolanttemperature gauge moves toward the redzone and a message may appear in theinformation display.
You may notice a reduction in vehiclespeed caused by reduced engine power.In order to manage the engine coolanttemperature. Your vehicle may enter thismode if certain high-temperature andhigh-load conditions take place. Theamount of speed reduction depends onvehicle loading, grade and ambienttemperature. If this occurs, there is no needto pull off the road. You can continue todrive your vehicle.
The air conditioning may automaticallyturn on and off during severe operatingconditions to protect the engine fromoverheating. When the coolanttemperature decreases to the normaloperating temperature, the air conditioningturns on.
If the coolant temperature gauge movesfully into the red zone, or if the coolanttemperature warning or service enginesoon messages appear in your informationdisplay, do the following:
1. Pull off the road as soon as safelypossible and shift the transmission intopark (P).
2. Leave the engine running until thecoolant temperature gauge needlereturns to the normal position. Afterseveral minutes, if the temperaturedoes not drop, follow the remainingsteps.
3.Switch the engine off and wait for it tocool. Check the coolant level.
4. If the coolant level is at or below theminimum mark, add prediluted coolantimmediately.
5. If the coolant level is normal, restartthe engine and continue.
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Maintenance

Load Limit........................................................187Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles..............................................................191Vehicle Loading - with and without aTrailer..................................................................187Locking and Unlocking.................................57Activating Intelligent Access ..........................58Autolock..................................................................59Battery Saver.........................................................60Illuminated Entry.................................................60Illuminated Exit.....................................................60Mechanical Key.....................................................58Opening a Rear Door from Inside..................58Power Door Locks.................................................57Remote Control.....................................................57Smart Unlocks For Integrated KeyheadTransmitter........................................................59Smart Unlocks For Intelligent Access Keys................................................................................59Luggage Covers.............................................186Removing the Shade........................................186
M
Maintenance..................................................222General Information..........................................222Manual Liftgate................................................61Closing the Liftgate..............................................61Opening the Liftgate............................................61Manual Seats..................................................116Moving the Seat Backward andForward..............................................................116Recline Adjustment.............................................117Media Hub......................................................305Message CenterSee: Information Displays.................................92MirrorsSee: Heated Windows and Mirrors................112See: Windows and Mirrors................................78Mobile Communications Equipment.......13Motorcraft Parts...........................................283MyKey Troubleshooting...............................55MyKey™.............................................................52Principle of Operation.........................................52
N
Navigation......................................................380cityseeker.............................................................388Destination Mode..............................................383Map Mode............................................................380Navigation Map Updates...............................389Navigation Menu...............................................386SiriusXM Traffic and Travel Link..................389Waypoints.............................................................387Normal Scheduled Maintenance..........445Intelligent Oil-Life Monitor™........................445Normal Maintenance Intervals....................445
O
Oil Change Indicator Reset.......................227Resetting the Oil Life MonitoringSystem...............................................................227Oil CheckSee: Engine Oil Check......................................226Opening and Closing the Hood..............222Closing the Hood................................................223Opening the Hood.............................................222Ordering Additional Owner'sLiterature.....................................................208Obtaining a French Owner’s Manual.........209Overhead Console........................................128
P
Parking Aids...................................................168Principle of Operation......................................168Parking Brake.................................................163Passive Anti-Theft System........................66SecuriLock®...........................................................66PATSSee: Passive Anti-Theft System....................66Perchlorate.........................................................11Personal Safety System™..........................37How Does the Personal Safety SystemWork?...................................................................37Phone...............................................................375During a Phone Call..........................................378Making Calls.........................................................377Pairing Your Cell Phone for the FirstTime...................................................................375Phone Menu.........................................................376
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Index

The Better Business Bureau (BBB) AutoLine Program (U.S. Only)......................206Tire Care...........................................................261Glossary of Tire Terminology.........................263Information About Uniform Tire QualityGrading..............................................................261Information Contained on the TireSidewall...........................................................264Temperature A B C............................................262Traction AA A B C...............................................262Treadwear.............................................................262Tire Inflation When PuncturedSee: Tire Sealant and Inflator Kit.................255Tire Pressure Monitoring System...........276Changing Tires With a Tire PressureMonitoring System........................................277Understanding Your Tire PressureMonitoring System .......................................277Tire Repair KitSee: Tire Sealant and Inflator Kit.................255Tire Sealant and Inflator Kit....................255First Stage: Inflating the Tire with SealingCompound and Air........................................257General Information.........................................256Second Stage: Checking TirePressure............................................................259Tips for Use of the Kit......................................256What to Do After the Tire has BeenSealed...............................................................259What to Do When a Tire IsPunctured.........................................................257TiresSee: Wheels and Tires.....................................255Towing a Trailer.............................................192Towing the Vehicle on FourWheels...........................................................192Emergency Towing.............................................192Recreational Towing..........................................192Towing..............................................................192Traction Control............................................165Principle of Operation.......................................165Transmission Code Designation............285Transmission..................................................159TransmissionSee: Transmission..............................................159Transporting the Vehicle...........................203
U
Under Hood Overview - Hybrid ElectricVehicle (HEV).............................................223Under Hood Overview - Plug-In HybridElectric Vehicle (PHEV)..........................225Unique Driving Characteristics................135Universal Garage Door Opener.................121HomeLink Wireless Control System.............121USB Port.........................................................305Using Cruise Control.....................................177Switching Cruise Control Off..........................178Switching Cruise Control On...........................177Using MyKey With Remote StartSystems..........................................................55Using Snow Chains.....................................276Using Stability Control................................167Using Summer Tires....................................275Using SYNC™ With Your MediaPlayer.............................................................327Accessing Your USB Song Library................331Bluetooth Devices and SystemSettings.............................................................333Connecting Your Digital Media Player to theUSB Port...........................................................327Media Menu Features......................................330Media Voice Commands.................................328USB 2......................................................................333Voice Commands for Audio Sources.........334Using SYNC™ With Your Phone.............310Accessing Features through the PhoneMenu...................................................................315Accessing Your Phone Settings....................318Bluetooth Devices..............................................319Making Calls.........................................................314Pairing a Phone for the First Time.................311Pairing Subsequent Phones...........................312Phone Options during an Active Call..........314Phone Voice Commands.................................312Receiving Calls.....................................................314System Settings.................................................320Text Messaging....................................................316Using Traction Control................................165Switching the System Off...............................165System Indicator Lights andMessages..........................................................165Using a Switch.....................................................165
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Index