warning FORD C MAX ENERGI 2017 Owner's Guide

WARNINGS
Do not lean your head on the door.The curtain airbag could injure youas it deploys from the headliner.
Do not attempt to service, repair, ormodify the curtain airbagsupplemental restraint system, itsfuses, the A, B, or C pillar trim, or theheadliner on a vehicle containing curtainairbags as you could be seriously injuredor killed. Contact your authorized dealeras soon as possible.
All occupants of your vehicle,including the driver, should alwaysproperly wear their seatbelts, evenwhen an airbag supplemental restraintsystem is provided. Failure to properly wearyour seatbelt could seriously increase therisk of injury or death.
To reduce risk of injury, do notobstruct or place objects in thedeployment path of the airbag.
If the curtain airbags have deployed,the curtain airbags will not functionagain. The curtain airbags (includingthe A, B and C pillar trim and headliner)must be inspected and serviced as soonas possible. If the curtain airbag is notreplaced, the unrepaired area will increasethe risk of injury in a crash.
The Safety Canopy deploys duringsignificant side crashes or when a certainlikelihood of a rollover event is detectedby the rollover sensor. The Safety Canopyis mounted to the roof side-rail sheetmetal, behind the headliner, above eachrow of seats. In certain sideways crashesor rollover events, the Safety Canopy willbe activated, regardless of which seats areoccupied. The Safety Canopy is designedto inflate between the side window areaand occupants to further enhanceprotection provided in side impact crashesand rollover events.
The system consists of the following:
•Safety Canopy curtain airbags locatedabove the trim panels over the frontand rear side windows identified by alabel or wording on the headliner orroof-pillar trim.
•A flexible headliner which opens abovethe side doors to allow air curtaindeployment
· Crash sensors and monitoringsystem with a readinessindicator. See Crash Sensorsand Airbag Indicator (page 45).
Properly restrain children 12 years old andunder in the rear seats. The Safety Canopywill not interfere with children restrainedusing a properly installed child or boosterseat because it is designed to inflatedownward from the headliner above thedoors along the side window opening.
The design and development of the SafetyCanopy included recommended testingprocedures that were developed by agroup of automotive safety experts knownas the Side Airbag Technical WorkingGroup. These recommended testingprocedures help reduce the risk of injuriesrelated to the deployment of side airbags(including the Safety Canopy).
44
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Supplementary Restraints SystemE75004 E67017

CRASH SENSORS AND
AIRBAG INDICATOR
WARNING
Modifying or adding equipment tothe front end of your vehicle(including hood, bumper system,frame, front end body structure, tow hooksand hood pins) may affect theperformance of the airbag system,increasing the risk of injury. Do not modifyor add equipment to the front end of yourvehicle.
Your vehicle has a collection of crash andoccupant sensors which provideinformation to the restraints controlmodule which deploys (activates) thefront seatbelt pretensioners, driver airbag,passenger airbag, knee airbag(s), seatmounted side airbags, and the SafetyCanopy. Based on the type of accident(frontal impact, side impact or rollover)the restraints control module will deploythe appropriate safety devices.
The restraints control module alsomonitors the readiness of the above safetydevices plus the crash and occupantsensors. A warning indicator light in theinstrument cluster indicates the readinessof the safety system. If this warningindicator light is not functioning and thereis another fault within the system, themessage cluster could display an airbagfailure warning. You could hear five tonesthat repeat periodically until you repair theproblem, the warning indicator light couldilluminate or both. Routine maintenanceof the airbag is not required.
A difficulty with the system is indicated byone or more of the following:
The indicator light will notilluminate immediately after theignition is turned on.
•The indicator light either flashes orstays illuminated.
•You could hear five tones that repeatperiodically until you repair theproblem.
If any of these things happen, evenintermittently, have the supplementalrestraint system serviced at an authorizeddealer immediately. Unless serviced, thesystem may not function properly in theevent of a crash.
The seatbelt pretensioners and the airbagsupplemental restraint system aredesigned to activate when your vehiclesustains frontal or sideways decelerationsufficient to cause the restraints controlmodule to deploy a safety device or whena certain likelihood of a rollover event isdetected by the rollover sensor.
The fact that the seatbelt pretensionersor airbags did not activate for both frontseat occupants in a crash does not meanthat something is wrong with the system.Rather, it means the restraints controlmodule determined the accidentconditions (for example, crash severity,belt usage) were not appropriate toactivate these safety devices.
•The design of the front airbags is toactivate only in frontal and near-frontalcrashes (not rollovers, side impacts orrear impacts) unless the crash causessufficient frontal deceleration.
•The seatbelt pretensioners aredesigned to activate in frontal,near-frontal, side and rollover crashes.
•The design of the side airbags is toinflate in certain side crashes. Sideairbags could activate in other types ofcrashes if the vehicle experiencessufficient sideways motion ordeformation.
45
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Supplementary Restraints SystemE67017

Note:If locking was not successful or if anydoor or the liftgate is open, or if the hood isopen on vehicles with a perimeter alarm orremote start, the horn does sound twice andthe lamp does not flash.
Sounding a Panic Alarm (If Equipped)
Note:The panic alarm only operates whenthe ignition is off.
Press the button to activate thealarm. Press the button again orswitch the ignition on todeactivate it.
Remote Start (If Equipped)
WARNING
To avoid exhaust fumes, do not useremote start if your vehicle is parkedindoors or in areas that are not wellventilated.
Note:Do not use remote start if your vehicleis low on fuel.
The remote start button is on thetransmitter.
This feature allows you to start yourvehicle from outside the vehicle. Thetransmitter has an extended operatingrange.
Vehicles with automatic climate controlcan be configured to operate when thevehicle is remote started. See AutomaticClimate Control (page 109).
Many states and provinces haverestrictions for the use of remote start.Check your local and state or provinciallaws for specific requirements regardingremote start systems.
The remote start system does not work ifany of the following occur:
•The ignition is on.
•The alarm system triggers.
•You disable the feature.
•The hood is open.
•The transmission is not in P.
•The vehicle battery voltage is too low.
•The powertrain fault indicator was onthe last time your vehicle was driven.
Remote Starting the Vehicle
Note:You must press each button withinthree seconds of each other. If you do notfollow this sequence, your vehicle does notremote start, the exterior lamps do not flashtwice, and the horn does not sound.
The label on your transmitter details thestarting procedure.
To remote start your vehicle:
1. Press the lock button to lock all thedoors.
2. Press the remote start button twice.The exterior lamps flash twice.
The horn sounds if the system fails to start,unless quiet start is on. Quiet start runs theblower fan at a slower speed to reducenoise. You can switch it on or off in theinformation display. See GeneralInformation (page 92).
50
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Keys and Remote ControlsE138624 E138625 E138626

PRINCIPLE OF OPERATION
MyKey allows you to program keys withrestricted driving modes to promote gooddriving habits. All but one of the keysprogrammed to the vehicle can beactivated with these restricted modes.
Any keys that have not been programmedare referred to as administrator keys oradmin keys. These can be used to:
•Create a MyKey.
•Program configurable MyKey settings.
•Clear all MyKey features.
When you have programmed a MyKey, youcan access the following information usingthe information display:
•How many admin keys and MyKeys areprogrammed to your vehicle.
•The total distance your vehicle hastraveled using a MyKey.
Note:All MyKeys are programmed to thesame settings. You cannot program themindividually.
Note:For vehicles with push-button start,when both a MyKey and an admin remotetransmitter are present, the admin remotetransmitter will be recognized by the vehiclewhile switching the ignition on to start thevehicle.
Non-configurable Settings
The following settings cannot be changedby an admin key user:
•Seat belt reminder or Belt Minder. Youcannot disable this feature. The audiosystem will mute when the front seatpassengers' safety belts are notfastened.
•Early low fuel. The low-fuel warningactivates earlier, giving the MyKey usermore time to refuel.
•Driver assist features, if equipped onyour vehicle, are forced on: parking aid.
Configurable Settings
With an admin key, you can configurecertain MyKey settings when you firstcreate a MyKey and before you recycle thekey or restart the vehicle. You can alsochange the settings afterward with anadmin key.
•A vehicle speed limit can be set.Warnings will be shown in the displayfollowed by an audible tone when yourvehicle reaches the set speed. Youcannot override the set speed by fullydepressing the accelerator pedal or bysetting cruise control.
WARNING
Do not set MyKey maximum speedlimit to a limit that will prevent thedriver from maintaining a safe speedconsidering posted speed limits andprevailing road conditions. The driver isalways responsible to drive in accordancewith local laws and prevailing conditions.Failure to do so could result in accident orinjury.
52
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
MyKey™

LOCKING AND UNLOCKING
You can use the power door lock controlor the remote control to lock and unlockyour vehicle.
Note:Always take your keys and lock alldoors when leaving your vehicle.
Power Door Locks
The power door lock control is on the driverand front passenger door panels.
UnlockA
LockB
Door Lock Indicator
An LED on each power door lock controlwill light when you lock the doors. It is nota functional control.
Remote Control
Unlocking the Doors (Two-StageUnlock)
Type 1
Press the button to unlock thedriver door.
Type 2
Press the button to unlock thedriver door.
Press the button again within threeseconds to unlock all doors. The turnsignals will flash.
Press and hold both the lock and unlockbuttons on the remote control for fourseconds to disable or enable two-stageunlocking. Disabling two-stage unlockingallows all vehicle doors to unlock with onepress of the button. The turn signals willflash twice to indicate a change to theunlocking mode. The unlocking modeapplies to the remote control andintelligent access.
Intelligent access at the driver door willunlock all doors when you disabletwo-stage unlocking.
Locking the Doors
Type 1
Press the button to lock all thedoors. The turn signals will flash.
Type 2
Press the button to lock all thedoors. The turn signals will flash.
Press the button again within threeseconds to confirm that all the doors areclosed. The doors will lock again, the hornwill sound and the turn signals will flash ifall the doors and the luggagecompartment are closed.
Note:If locking was not successful or anydoor or the liftgate is open, or if the hood isopen on vehicles with a perimeter alarm orremote start, the horn will sound twice andthe lamps will not flash.
Liftgate
WARNINGS
Make sure all persons are clear of thepower liftgate area before using thepower liftgate control.
57
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Doors and LocksE162487
A
B E138629 E138623

WARNINGS
Make sure to close and latch theliftgate to prevent drawing exhaustfumes into your vehicle. This will alsoprevent passengers and cargo from fallingout. If you must drive with the liftgate open,keep the vents or windows open so outsideair comes into your vehicle. Failure tofollow this warning could result in seriouspersonal injury.
Note:Be careful when opening or closingthe liftgate in a garage or other enclosedarea to avoid damaging the liftgate.
Press twice within three secondsto:
•unlatch a manual liftgate
•open, close or stop the movement ofa power liftgate. See Power Liftgate(page 62).
Mechanical Key
Turn the top of the key toward the front ofyour vehicle once to lock all doors.
Turn the top of the key toward the rear ofyour vehicle once to unlock the driver dooronly.
Locking the Doors Individually
If the power locks fail to operate, lock thedoors individually using the key in theposition shown.
Left-Hand Side
Turn clockwise to lock.
Right-Hand Side
Turn counterclockwise to lock.
Opening a Rear Door from Inside
Pull the interior door release handle twiceto unlock and open a rear door. The firstpull unlocks the door and the second pullwill unlatch the door.
Activating Intelligent Access (If
Equipped)
The intelligent access key must be within3 feet (1 meter) of your vehicle.
At the Front Doors
Pull a front exterior door handle to unlockand open the door. The unlock sensor is onthe back of the handle. Make sure not totouch the lock sensor area on the front ofthe handle.
58
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Doors and LocksE138630 E112203

Accessory Mode Battery Saver forIntelligent Access Keys (If Equipped)
If you leave the ignition on after leavingyour vehicle, it will shut off 15 minutes afteryou close all of the doors.
MANUAL LIFTGATE
WARNINGS
It is extremely dangerous to ride in acargo area, inside or outside of avehicle. In a crash, people riding inthese areas are more likely to be seriouslyinjured or killed. Do not allow people to ridein any area of your vehicle that is notequipped with seats and safety belts. Besure everyone in your vehicle is in a seatand using a safety belt properly. Failure tofollow this warning could result in seriouspersonal injury or death.
Make sure to close and latch theliftgate to prevent drawing exhaustfumes into your vehicle. This will alsoprevent passengers and cargo from fallingout. If you must drive with the liftgate open,keep the vents or windows open so outsideair comes into your vehicle. Failure tofollow this warning could result in seriouspersonal injury.
Note:Be careful when opening or closingthe liftgate in a garage or other enclosedarea to avoid damaging the liftgate.
Note:Do not hang anything, for example abike rack, from the glass or liftgate. Thiscould damage the liftgate and itscomponents.
Note:Do not leave the liftgate open whiledriving. This could damage the liftgate andits components.
Opening the Liftgate
Manually
Press the button located in the top of theliftgate pull cup handle to unlatch theliftgate, and then pull on the outsidehandle.
With the Remote Control
Press the button twice withinthree seconds to unlock theliftgate. Manually open theliftgate.
Closing the Liftgate
A handle is located inside the liftgate tohelp with closing.
61
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Doors and LocksE138632 E138630 E155976

POWER LIFTGATE (If Equipped)
WARNINGS
It is extremely dangerous to ride in acargo area, inside or outside of avehicle. In a crash, people riding inthese areas are more likely to be seriouslyinjured or killed. Do not allow people to ridein any area of your vehicle that is notequipped with seats and seatbelts. Makesure everyone in your vehicle is in a seatand properly using a seatbelt. Failure tofollow this warning could result in seriouspersonal injury or death.
Make sure to close and latch theliftgate to prevent drawing exhaustfumes into your vehicle. This will alsoprevent passengers and cargo from fallingout. If you must drive with the liftgate open,keep the vents or windows open so outsideair comes into your vehicle. Failure tofollow this warning could result in seriouspersonal injury.
Keep keys out of reach of children.Do not allow children to operate orplay near an open or moving powerliftgate. You should supervise theoperation of the power liftgate at all times.
Note:Make sure that you close the liftgatebefore operating or moving your vehicle,especially in an enclosure, like a garage ora parking structure. This could damage theliftgate and its components.
Note: Do not hang anything, for examplea bike rack, from the glass or liftgate. Thiscould damage the liftgate and itscomponents.
The liftgate only operates with thetransmission in park (P).
If there is a problem with the open or closerequest, a tone will sound for one of thefollowing reasons:
•The ignition is on and the transmissionis not in park (P).
•The battery voltage is below theminimum operating voltage.
•The liftgate is not fully closed and yourvehicle speed is at or above 3 mph(5 km/h).
If the liftgate starts to close after it hasfully opened, this indicates there may beexcessive weight on the liftgate or apossible strut failure. A repetitive tonesounds and the liftgate closes undercontrol. Remove any excessive weight fromthe liftgate. If the liftgate continues toclose after opening, have the systemchecked by an authorized dealer.
Opening and Closing the Liftgate
WARNING
Make sure all persons are clear of thepower liftgate area before using thepower liftgate control.
Note:Make sure the area behind yourvehicle is free from obstruction and thatthere is enough room for you to operate theliftgate. Objects too close to your vehicle,for example a wall, garage door or anothervehicle may come into contact with themoving liftgate. This could damage theliftgate and its components.
Note: Be careful when opening or closingthe liftgate in a garage or other enclosedarea to avoid damaging the liftgate.
Note: Do not leave the liftgate open whiledriving. This could damage the liftgate andits components.
From the Instrument Panel
Press the button on theinstrument panel.
62
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Doors and LocksE159323

With the Remote Control
Press the button twice withinthree seconds.
With the Outside Control Button
Opening the Liftgate
1. Unlock the liftgate with the remotecontrol or power door unlock control.If an intelligent access key is within 3 ft(1 m) of the liftgate, the liftgate unlockswhen you press the liftgate releasebutton.
2.Press the control button located in thetop of the liftgate pull-cup handle.
Note:Allow the power system to open theliftgate. Manually pushing or pulling theliftgate may activate the system’s obstacledetection feature and stop the poweroperation or reverse its direction. Manuallyinterfering with the liftgate motion may alsoreplicate a strut failure.
Closing the Liftgate
WARNING
Keep clear of the liftgate whenactivating the rear switch.
Press and release the liftgate controlbutton.
Stopping the Liftgate Movement
Note:Do not apply sudden excessive forceto the liftgate while it is in motion. Thiscould damage the power liftgate and itscomponents.
You can stop the liftgate movement bydoing any of the following:
•Pressing the liftgate control button.
•Pressing the liftgate button on theremote control twice.
•Pressing the liftgate button on theinstrument panel.
•Moving your foot under and away fromthe center rear bumper in a single-kickmotion.*
*This method only works for vehicles withthe hands-free liftgate feature.
Setting the Liftgate Open Height
1. Open the liftgate.
2.Stop the liftgate movement by pressingthe control button on the liftgate whenit reaches the desired height.
Note:Once the liftgate has stoppedmoving, you can also manually move it tothe desired height.
63
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Doors and LocksE138630 E138632 E138636

3. Press and hold the liftgate controlbutton on the liftgate until you hear atone, indicating programming iscomplete.
Note: You can only use the liftgate controlbutton to program the height.
Note: You cannot program the height if theliftgate position is too low.
The new open liftgate height is recalledwhen the power liftgate is opened. Tochange the programmed height, repeat theabove procedure. Once you open thepower liftgate, you can manually move itto a different height.
Note:The system recalls the newprogrammed height until you reprogram it,even if you disconnect the battery.
When operating the power liftgate afteryou have programmed a lower height thanfully open, you can fully open the liftgateby manually pushing it upward to themaximum open position.
Obstacle Detection
When Closing
The system stops when it detects anobstacle. A tone sounds and the systemreverses to open. Once you remove theobstacle, you can power close the liftgate.
Note:Entering your vehicle while theliftgate is closing can cause your vehicle tobounce and activate obstacle detection. Toprevent this, let the power liftgate closecompletely before you enter your vehicle.Before driving off, check the instrumentcluster for a liftgate or door ajar message orwarning indicator. Failure to do this couldresult in unintentionally leaving the liftgateopen while driving.
When Opening
The system stops when it detects anobstacle and a tone sounds. Once youremove the obstacle, you can continue tooperate the liftgate.
Hands-Free Feature (If Equipped)
Make sure you have an intelligent accesstransmitter within 3 ft (1 m) of the liftgate.
1. Move your foot under and away fromthe rear bumper detection area in asingle-kick motion. Do not move yourfoot sideways or the sensors may notdetect the motion.
2. The liftgate will power open or close.
64
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Doors and LocksE174120