air condition FORD C MAX HYBRID 2014 2.G User Guide

Recirculated air: Press to switch from outside air to recirculated air. When you
select recirculated air, the air currently in the passenger compartment
recirculates. This may reduce the time needed to cool the interior (when used
with A/C) and may reduce unwanted odors from entering your vehicle.
Recirculated air turns on automatically when you select MAX A/C, or manually
in any airflow mode except defrost. Recirculated air may turn off automatically
in all airflow modes except MAX A/C to reduce fog potential. Press the control
again to switch off recirculated air and allow fresh air to enter into the vehicle.
F
Defrost:
Distributes air through the windshield defroster vents and demister
vents. The system automatically provides outside air to reduce window fogging.
Press again to switch off defrost mode.
G
Instrument panel:
Press to distribute air through the instrument panel vents.
Press again to switch off panel mode.
H
Floor:
Distributes air through the demister vents and front and rear seat floor
vents. Press again to switch off floor mode.
I
A/C:
Press to switch air conditioning on or off. Use with recirculated air to
improve cooling performance and efficiency. Air conditioning also turns on
automatically in some modes.
J
Temperature Control You can set the temperature between
60°F (15.5°C) and 85°F (29.5°C) in steps
of 1°F (0.5°C). In position LO, 59°F (15°C),
the system switches to permanent cooling.
In position
HI, 86°F (30°C), the system
switches to permanent heating. Single Zone Temperature Control
In this mode, the climate control system
links the temperature settings for both the
driver's side and passenger's side. If you
adjust the setting using the rotary control
on the driver
’s side, the system adjusts the
temperature to the same setting on the
passenger ’s side.
Dual Zone Temperature Control
Select a temperature for the passenger ’s
side using the rotary control on the
passenger ’s side. Single zone temperature
control automatically switches off. The
temperature on the driver ’s side remains
unchanged. You can now adjust the
driver's side and passenger's side
temperatures independently. The display
shows the temperature settings for each
side.
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C-MAX (CCG) Climate ControlE133115

Switching Back to Single Zone
Temperature Control
Press and hold AUTO for 2-4 seconds. The
passenger ’s side temperature switches to
the driver ’s side temperature setting.
HINTS ON CONTROLLING THE
INTERIOR CLIMATE
General Hints
Note: Prolonged use of recirculated air may
cause the windows to fog up.
Note: You may feel a small amount of air
from the footwell air vents regardless of the
air distribution setting.
Note: To reduce humidity build-up inside
your vehicle, do not drive with the system
switched off or with recirculated air always
switched on.
Note: Do not place objects under the front
seats as this may interfere with the airflow
to the rear seats.
Note: Remove any snow, ice or leaves from
the air intake area at the base of the
windshield.
Note: Do not adjust the settings when your
vehicle interior is extremely hot or cold. The
system automatically adjusts to the
previously stored settings. For the system
to function efficiently, the instrument panel
and side air vents should be fully open.
Note: At low ambient temperatures with
AUTO selected, the system directs the air
stream toward the windshield and side
windows for as long as the engine remains
cold.
Note: When you switch off the system,
outside air does not enter your vehicle. Note:
When the system is in AUTO mode,
and the interior and exterior temperatures
are high, the system automatically selects
recirculated air to maximize cooling of the
interior. When the interior reaches the
selected temperature, the system
automatically selects outside air.
Note: When you select windshield
defrosting and defogging, the instrument
panel and footwell level functions switch
off automatically and air conditioning
switches on. Outside air flows into your
vehicle.
For maximum cooling performance, press
MAX A/C
.
To aid in side window defogging and
demisting in cold weather, press the floor
vent button.
In mild weather, you can improve your fuel
economy when using the climate control
system by using outside air instead of air
conditioning.
• Turn the temperature control knob(s)
so the interior temperature is set to
60°F (15.5°C).
• Set the air distribution to panel or floor
(or both).
• Press
A/C so that A/C OFF appears
in the display.
• Press the recirculated air button so
fresh air enters the vehicle.
• Press the small fan button until the fan
is at its lowest setting.
HEATED WINDOWS AND
MIRRORS
(IF EQUIPPED)
Heated Rear Window
Note: You must switch the ignition on to
use this feature.
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C-MAX (CCG) Climate Control

•
Very high or low outside temperature
(to provide system cooling or heating)
For C-MAX Energi vehicles, climate
control demands by passengers may
not directly cause the engine to run.
This only occurs when the high voltage
battery charge is low, or if the outside
temperature is cold enough to require
the engine to provide additional heat
for the cabin.
• Engine not warm enough to provide
passenger requested cabin
temperature.
Stopping: The gas engine may shut off
to conserve fuel as you come to a stop.
Restarting the vehicle is not required.
Simply step on the accelerator when you
are ready to drive.
Transmission Operation:
Due to the
technologically advanced,
electronically-controlled continuously
variable transaxle, you will not feel shift
changes like those of a non-hybrid vehicle.
Note: Since engine speed is controlled by
the transmission, it may seem elevated at
times. This is normal hybrid operation and
helps deliver fuel efficiency and
performance.
Neutral:
It is not recommended to idle the
vehicle in position N for an extended period
of time because this will discharge your
high voltage battery and decrease fuel
economy. The engine will not start or stop,
and cannot provide power to the hybrid
system in position
N.
Low Gear:
Low gear (position L) is
designed to mimic the enhanced engine
braking available in non-hybrid vehicles.
Low gear will produce high engine speeds
to provide necessary engine braking. This
is normal and will not damage your vehicle.
In low gear, the gas engine will remain on
more often than in position
D.
Reverse:
In position R, vehicle speed is
limited to 22 mph (35 km/h). Unique Hybrid Operating
Characteristics
Your vehicle behaves differently compared
to a non-hybrid. Here is a description of the
major differences:
Battery:
Your hybrid is equipped with a
high voltage battery. A cool battery ensures
battery life and provides the best possible
performance. Your hybrid high voltage
battery may periodically re-condition itself
to ensure maximum efficiency. You may
notice slight changes in driveability during
this process, but it is an important part of
your hybrid's high voltage battery
optimization features.
The high voltage battery is cooled by cabin
air drawn from vent holes in the trim panels
behind the rear seats. Avoid placing objects
at the vent holes that block airflow to the
high voltage battery.
Engine:
The engine speed in your hybrid
is not directly tied to your vehicle speed.
Your vehicle's engine and transmission are
designed to deliver the power you need at
the most efficient engine speed. During
heavy accelerations, your hybrid may reach
high engine speeds (up to 6000 RPM).
In prolonged mountainous driving, you may
see the engine tachometer changing
without your input. This is intentional and
maintains the battery charge level. You
may also notice during extended downhill
driving that your engine continues to run
instead of shutting off.
During this engine braking, the engine stays
on, but it is not using any fuel. You may also
hear a slight whine or whistle when
operating your vehicle. This is the normal
operation of the electric generator in the
hybrid system.
131
C-MAX (CCG) Unique Driving Characteristics

Answer
Question
Your vehicle's engine and transmission aredesigned to deliver the power you need atthe most efficient engine speed. This may be higher than expected during heavy
accelerations, and may fluctuate during
steady state driving. These are character-
istics of the Atkinson engine cycle and the transmission technology that help
maximize your hybrid's fuel economy.
Why does my engine rev up so high some-
times when I accelerate?
The fan noise comes from a fan located
next to the high voltage battery pack. This fan turns on when the battery requires
cooling air. The fan speed, and associated noise level, will change according to theamount of cooling required to maintain
good performance. Maintaining the battery temperature at optimal conditions also
prolongs the useful life of the battery and helps to achieve better fuel economy.
What is the fan noise I hear from the rear
of my hybrid?
Change the engine oil every 10000 miles
(16000 kilometers) or once per year under normal operating conditions.
What is the engine oil change service
interval?
Your hybrid vehicle can use E15 (15%
ethanol, 85% gasoline) fuel, but you may notice slightly reduced fuel economy
because ethanol contains less energy per
gallon than gasoline. Your hybrid vehicle is not designed to use E85 (85% ethanol).
Can I put E15 or E85 in my vehicle, and how
will it affect my fuel economy?
The high voltage battery system is designedto last the life of the vehicle and requires no maintenance.
How long will my high voltage battery last?
Does it need maintenance?
There are no provisions for charging the
high voltage battery from a power supply
external to the vehicle. (For C-MAX Energi
vehicles, the vehicle can be plugged into a
110-volt outlet with charge cord provided.)
Can you charge the battery with a plug into
an A/C outlet?
Yes. Your hybrid vehicle can be flat towed
without modification. See Towing (page
182).
Can I tow the hybrid behind my motor home
with all four wheels down?
134
C-MAX (CCG) Unique Driving Characteristics

1.
Fill the fuel tank completely and record
the initial odometer reading.
2. Each time you fill the tank, record the amount of fuel added.
3. After at least three to five tank fill ups, fill the fuel tank and record the current
odometer reading.
4. Subtract your initial odometer reading from the current odometer reading.
5. Calculate fuel economy by dividing miles traveled by gallons used (For
Metric: Multiply liters used by 100, then
divide by kilometers traveled).
Keep a record for at least one month and
record the type of driving (city or highway).
This provides an accurate estimate of the
vehicle ’s fuel economy under current
driving conditions. Additionally, keeping
records during summer and winter show
how temperature impacts fuel economy.
In general, lower temperatures mean lower
fuel economy.
EMISSION CONTROL SYSTEM WARNINGS
Do not park, idle, or drive your vehicle
in dry grass or other dry ground cover.
The emission system heats up the
engine compartment and exhaust system,
which can start a fire. Exhaust leaks may result in entry of
harmful and potentially lethal fumes
into the passenger compartment. If
you smell exhaust fumes inside your
vehicle, have your dealer inspect your
vehicle immediately. Do not drive if you
smell exhaust fumes. Your vehicle is equipped with various
emission control components and a
catalytic converter that will enable your
vehicle to comply with applicable exhaust
emission standards. To make sure that the
catalytic converter and other emission
control components continue to work
properly:
To make sure that the catalytic converter
and other emission control components
continue to work properly:
•
Use only the specified fuel listed.
• Avoid running out of fuel.
• Do not turn off the ignition while your
vehicle is moving, especially at high
speeds.
• Have the items listed in scheduled
maintenance information performed
according to the specified schedule.
The scheduled maintenance items listed
in scheduled maintenance information are
essential to the life and performance of
your vehicle and to its emissions system
If other than Ford, Motorcraft or
Ford-authorized parts are used for
maintenance replacements or for service
of components affecting emission control,
such non-Ford parts should be equivalent
to genuine Ford Motor Company parts in
performance and durability.
Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly.
An improperly operating or damaged
exhaust system may allow exhaust to
enter the vehicle. Have a damaged or
improperly operating exhaust system
inspected and repaired immediately.
143
C-MAX (CCG) Fuel and Refueling

BREAKING-IN
You need to break in new tires for
approximately 300 miles (480
kilometers). During this time, your vehicle
may exhibit some unusual driving
characteristics. The engine also needs to
break in. Avoid hard accelerations and
driving too fast for the first 1000 miles
(1600 kilometers). If possible, avoid
carrying heavy loads up steep grades
during the break-in period.
ECONOMICAL DRIVING
Several things affect your fuel economy:
•
How you drive your vehicle
• How you maintain your vehicle
• The conditions you drive your vehicle
in
You may improve your fuel economy by
keeping these things in mind:
• Avoid constant accelerating in order to
change lanes and get around other
vehicles.
• Drive your vehicle at reasonable
speeds. Traveling at 65 miles per hour
(105 kilometers per hour) uses about
15 percent less fuel than traveling at 75
miles per hour (121 kilometers per
hour).
• Drive at steady speeds without
stopping.
• Anticipate stops. Slowing down your
vehicle may eliminate the need to stop.
• Keep the tires properly inflated and use
only the recommended size.
• Turn off the heater if you do not need
it. When you have the heater on, keep
it at the lowest blower and
temperature setting necessary to be
comfortable. •
When it is cold outside, park in a sunny
location or climate-controlled
environment. This may save fuel by
reducing the energy needed to heat the
cabin.
• Turn off the air conditioning if you do
not need it. When you have the air
conditioning on, keep it at the lowest
blower and highest temperature
setting necessary to be comfortable.
• When it is hot or sunny outside, parking
in a shaded or climate-controlled
environment will save fuel by reducing
the energy needed to cool the cabin.
• For the C-Max Energi, use
preconditioning to improve your fuel
economy. For more information on
preconditioning, See High Voltage
Battery (page 146).
• Turn off the heated seats if you are not
using them.
• Turn off the defroster when you no
longer need it for visibility, turning it off
will help you improve your fuel
economy.
• For the C-Max Energi, plug in and
recharge the high voltage battery
whenever possible.
• Use ECO Cruise Control, especially in
hilly terrain. For information on
enabling eco-cruise, See
Cruise
Control (page 171).
• Use low gear
L shift position when
enhanced engine braking is needed.
Otherwise, use drive gear
D shift
position.
• Combine errands and minimize
stop-and-go driving. A warmed up
engine works more efficiently. When
running errands, go to the furthest
destination first and then work your
way back home.
• Close the windows for high-speed
driving.
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C-MAX (CCG) Driving Hints

In order to help you serve you better,
please have the following information
available when contacting a Customer
Relationship Center:
•
Vehicle Identification Number.
• Your telephone number (home and
business).
• The name of the authorized dealer and
city where located.
• The vehicle ’s current odometer reading.
In some states, you must directly notify
Ford in writing before pursuing remedies
under your state ’s warranty laws. Ford is
also allowed a final repair attempt in some
states.
In the United States, a warranty dispute
must be submitted to the BBB AUTO LINE
before taking action under the
Magnuson-Moss Warranty Act, or to the
extent allowed by state law, before
pursuing replacement or repurchase
remedies provided by certain state laws.
This dispute handling procedure is not
required prior to enforcing state created
rights or other rights which are independent
of the Magnuson-Moss Warranty Act or
state replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)
requires that, if a manufacturer or its
representative is unable to repair a motor
vehicle to conform to the vehicle ’s
applicable express warranty after a
reasonable number of attempts, the
manufacturer shall be required to either
replace the vehicle with one substantially
identical or repurchase the vehicle and
reimburse the buyer in an amount equal to
the actual price paid or payable by the
consumer (less a reasonable allowance
for consumer use). The consumer has the
right to choose whether to receive a refund
or replacement vehicle. California Civil Code Section 1793.22(b)
presumes that the manufacturer has had
a reasonable number of attempts to
conform the vehicle to its applicable
express warranties if, within the first 18
months of ownership of a new vehicle or
the first 18000 miles (29 000 km),
whichever occurs first:
1.
Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made
on the same nonconformity (a defect
or condition that substantially impairs
the use, value or safety of the vehicle)
OR
3. The vehicle is out of service for repair of nonconformities for a total of more
than 30 calendar days (not necessarily
all at one time).
In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the
need for the repair of the nonconformity
at the following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred
by California Civil Code Section 1793.22(b).
You are also required to use BBB AUTO
LINE before exercising rights or seeking
remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C.
sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies
not created by California Civil Code Section
1793.22(b) or the Magnuson-Moss
Warranty Act, resort to BBB AUTO LINE is
not required by those statutes.
195
C-MAX (CCG) Customer Assistance

Protected components
Fuse amp rating
Fuse or relay number
Electronic power assist steering module 15
5A*
F26
Mass air flow sensor
5A*
F27
Powertrain control module
15A*
F28
Electronic air conditioning compressor /
Positive temperature coefficient heater
10A*
F29
Engine control module, Powertrain control
module
10A*
F30
Charge port light ring (C-MAX Energi)
5A*
F31
Vehicle power 2
20A*
F32
Vehicle power 4
15A*
F33
Injectors
10A*
F34
Vehicle power 3
10A*
F35
Vehicle power 1
20A*
F36
Not used
—
R1
Horn
Micro relay
R2
Hybrid powertrain control
Micro relay
R3
Front wiper
Micro relay
R4
Not used
—
R5
Front and rear wiper high/low
Micro relay
R6
Vacuum pump
Power relay
R7
Ignition feed
Power relay
R8
Not used
—
R9
Vacuum pump sensor
Mini relay
R10
Not used
—
R11
Cooling fan
Power relay
R12
Heater blower
Mini relay
R13
Engine control relay
Mini relay
R14
*Mini fuses **Cartridge fuses
202
C-MAX (CCG) Fuses

Vehicles driven year-round in non-extreme
climates should use prediluted coolant
meeting the Ford specification for
optimum cooling system and engine
protection.
What You Should Know About Fail-
Safe Cooling
If the engine coolant supply is depleted,
this feature allows the vehicle to be driven
temporarily before incremental component
damage is incurred. The
“fail-safe”
distance depends on ambient
temperatures, vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, the engine
coolant temperature gauge will move to
the red (hot) area and: The coolant temperature
warning light will illuminate.
The service engine soon
indicator will illuminate.
If the engine reaches a preset
over-temperature condition, the engine
will automatically switch to alternating
cylinder operation. Each disabled cylinder
acts as an air pump and cools the engine.
When this occurs the vehicle will still
operate. However:
• The engine power will be limited.
• The air conditioning system will be
disabled.
Continued operation will increase the
engine temperature and the engine will
completely shut down, causing steering
and braking effort to increase.
Once the engine temperature cools, the
engine can be re-started. Take your vehicle
to an authorized dealer as soon as possible
to minimize engine damage. When Fail-Safe Mode Is Activated WARNINGS
Fail-safe mode is for use during
emergencies only. Operate the
vehicle in fail-safe mode only as long
as necessary to bring the vehicle to rest in
a safe location and seek immediate repairs.
When in fail-safe mode, the vehicle will
have limited power, will not be able to
maintain high-speed operation, and may
completely shut down without warning,
potentially losing engine power, power
steering assist, and power brake assist,
which may increase the possibility of a
crash resulting in serious injury. Never remove the coolant reservoir
cap while the engine is running or hot.
Note:
Driving the vehicle without repairing
the engine problem increases the chance of
engine damage. Take your vehicle to an
authorized dealer as soon as possible.
You have limited engine power when in the
fail-safe mode, so drive the vehicle with
caution. The vehicle will not be able to
maintain high-speed operation and the
engine will run rough. Remember that the
engine is capable of completely shutting
down automatically to prevent engine
damage, therefore:
1. Pull off the road as soon as safely possible and turn off the engine.
2. Arrange for the vehicle to be taken to an authorized dealer.
3. If this is not possible, wait a short period for the engine to cool.
4. Check the coolant level and replenish if low.
5. Re-start the engine and take your vehicle to an authorized dealer.
216
C-MAX (CCG) Maintenance

4. On the wall or screen you will observe
a flat zone of high intensity light
located at the top of the right hand
portion of the beam pattern. If the top
edge of the high intensity light zone is
not at the horizontal reference line, the
headlamp will need to be adjusted. 5. Locate the vertical adjuster on each
headlamp. Using a Phillips #2
screwdriver, turn the adjuster either
clockwise or counterclockwise in order
to aim the headlamp. The horizontal
edge of the brighter light should touch
the horizontal reference line.
6. Close the hood and turn off the lamps.
Horizontal Aim Adjustment
Horizontal aim is not required for this
vehicle and is non-adjustable. REMOVING A HEADLAMP
1. Make sure the headlamp control is in
the off position and open the hood.
2. Remove the two screws from the headlamp assembly.
3. Carefully pull the headlamp assembly as far as possible towards the front of
the vehicle to disengage it from the
lower fixing point.
4. Carefully lift the outer side of the headlamp and remove it.
5. Disconnect the electrical connector.
CHANGING A BULB
Lamp Assembly Condensation
Exterior lamps are vented to
accommodate normal changes in pressure.
Condensation can be a natural by-product
of this design. When moist air enters the
lamp assembly through the vents, there is
a possibility that condensation can occur
when the temperature is cold. When
normal condensation occurs, a thin film of
mist can form on the interior of the lens.
The thin mist eventually clears and exits
through the vents during normal operation.
Clearing time may take as long as 48 hours
under dry weather conditions
Examples of acceptable condensation are:
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