wheel FORD C MAX HYBRID 2017 2.G Manual Online

Description
Item
Callout
This indicates which mode is active within the vehicle
system.
Power Flow
A
Action and Description
Menu Item
The electric motor and
gasoline engine are
powering the vehicle.
Status: Hybrid Drive
The hybrid system is
storing power in the high-
voltage battery.
Status: Charging HV
Battery
The vehicle is either at
rest, or sharing very little
power between the elec-
tric system parts.
Status: Idle
The vehicle is driving in
electric mode (the power
is coming from the elec-
tric motor). The gasoline
engine is off in this mode.
Status: Electric Drive
The high-voltage battery
charging from the char-
ging station is complete.
Status: Charge Complete
Shows the direction of power flow between the
wheels and the electric motor.
Motor-to-Wheel Flow
B
Represents the hybrid electric motor. The higher the
motor power is, the larger the circle around this node.
Any time the vehicle is ready to be driven, the motor
node illuminates.
Electric Motor
C
Shows the direction of power flow between the high-
voltage battery and the electric motor. Flow toward
the motor indicates the battery is providing power to
accelerate the vehicle (discharging the battery). Flow
toward the battery indicates the electric motor is
providing power to the battery (charging the battery).
1
Battery-to-
Motor Flow
D
Appears when you plug your vehicle into the charging
station. When charging the high voltage battery from
the charging station, you can see flow from the plug
to the battery on the screen.
Plug
E
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing SYNC™ 3

Description
Item
Callout
Represents the gasoline engine. It illuminates only
when the gasoline engine is on. The higher the engine
power is, the larger the circle around this node.
Engine
M
Shows the direction of the power flow between the
engine and the wheels.
Engine-to-Wheels Flow
N
Represents the power going to the wheels. The higher
the wheel power is, the larger the circle around this
node. When the engine is off, drive power displays in
blue. When the engine is on, drive power displays in
grey.
Drive
O
1 The battery-to-motor flow includes
battery power the vehicle is using for
acceleration. It does not include energy the
vehicle is using for accessories (such as air
conditioning, headlights and radio). This
screen displays accessories and climate
usage separately. 2
Accessories indicates electrical power
demands from your vehicle ’s accessory
systems. Accessories use power but do not
contribute to making the vehicle move. The
power flow displays power usage from the
climate control system and other
accessories separately.
3 The climate control system may
determine A/C is necessary even when you
turn it off. In this case, you may see some
climate power when the A/C is off. Engine On due to
The engine is on because of the heater setting. Reduce
or turn off the heater setting to return to electric mode.
Heater Setting
The engine is on because the vehicle speed exceeds
the level for electric mode operation. Reduce the speed
to return to electric mode.
High Speed
The engine is on when applying pressure to the acceler-
ator pedal or switching on the speed control. Reduce
pressure on the accelerator pedal or switch off the
speed control to return to full electric mode.
Drive Power
The engine is on because the vehicle is in neutral gear.
Shift out of neutral gear to return to electric mode.
Neutral Gear
The engine is on because the vehicle is in low gear. Shift
out of low gear to return to electric mode.
Low Gear
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing SYNC™ 3

Engine On due to
The engine is on to charge the high-voltage battery. The
vehicle returns to electric mode once the battery is
charged.
Battery Charging
The engine is on to maintain engine oil quality. The
vehicle returns to electric mode when low engine use
mode is complete. See Plug-In Hybrid Vehicle
Operation (page 137).
Low Use
The engine is on due to high or low high-voltage battery
temperature. This is a normal operating condition. The
vehicle returns to electric mode automatically when
possible.
Battery Temperature
The engine is on to optimize vehicle operation. The
vehicle returns to electric mode when possible.
Normal Operation
The engine is on to provide increased powertrain
braking. This can occur when you turn on the grade
assist feature, when speed control is on or when driving
with your foot off the accelerator pedal. Turning off
grade assist or speed control may allow the vehicle to
return to electric mode.
Engine Braking Active
Privacy Notice for GPS Mapping with
MyFord
MyFord allows for GPS mapping when a
vehicle is registered to a MyFord Mobile
account. To remove the vehicle from the
account, thereby removing GPS mapping
ability, a Master Reset can be performed
in the vehicle. See
Settings (page 412).
Before transferring ownership of a vehicle,
owners may choose to execute a Master
Reset or Factory Reset (completed via the
MyFord Mobile website). Either method
removes the vehicle from all MyFord
Mobile accounts. It is recommended that new owners
conduct a Master Reset upon taking
possession of the vehicle to remove it from
any existing MyFord Mobile accounts. The
new owner can activate a MyFord Mobile
account by completing registration process
on the website.
APPS
The system enables voice, steering wheel,
and touch screen control of SYNC 3
AppLink enabled smartphone apps. Once
an app is running through AppLink, you can
control main features of the app through
voice commands and steering wheel
controls.
Note:
Available AppLink enabled apps will
vary by market.
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing SYNC™ 3

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company warrants your
vehicle's accessory through the warranty
that provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior style
• Custom graphics.
• Hood deflector*.
• Side window deflectors.
• Splash guards.
Interior style
• Accent lighting.
• Cargo area protector.
• Door sill plates.
• Floor mats. Lifestyle
•
Ash cup or smoker's packages.
• Cargo net*.
• Roof racks and carriers*.
• Soft cargo organizers.
• Tablet cradle*.
Peace of mind
• Bumper-mounted parking assist
system*.
• Car covers.
• Charge cord storage bag*.
• Keyless entry keypad.
• Rear bumper protector.
• Remote start.
• Roadside assistance kits*.
• Vehicle security systems.
• Wheel locks.
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Accessories

At every oil change interval as indicated by the information display.
1, 2
Inspect engine cooling system and motor/electronics cooling system strength and
hoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension and tie-rod ends.
Inspect wheels and related components for abnormal noise, wear, looseness or drag.
1 Do not exceed two years or 20000 miles (32000 kilometers) between service intervals.
2 Perform multi-point inspection (recommended).
3 Reset the Intelligent Oil-Life Monitor system after engine oil and filter changes. See
Engine Oil Check (page 226). Other maintenance items
*
Replace cabin air filter.
Every 20000 miles (32000
km)
Replace engine air filter.
Every 30000 miles (48000
km)
Change engine coolant and motor/electronics coolant. **
At 100000 miles (160000
km)
Replace spark plugs.
Every 100000 miles
(160000 km)
Change automatic transmission fluid.
Every 150000 miles
(240000 km)
* Perform these maintenance items within 3000 miles (4800 kilometers) of the last
engine oil and filter change. Do not exceed the designated distance for the interval.
** Initial replacement at six years or 100000 miles (160000 kilometers), then every three
years or 50000 miles (80000 kilometers).
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Perform the services shown in the
following tables when specified or within
3000 miles (4800 kilometers) of the
message appearing in the information
display prompting you to change your oil.
•
Example 1: The message comes on at
28,750 mi (46,270 km)
. Perform the
30,000 mi (48,000 km) automatic
transmission fluid replacement.
• Example 2
: The message has not
come on, but the odometer reads
30,000 mi (48,000 km) (for example,
the Intelligent Oil-Life Monitor was
reset at
25,000 mi (40,000 km).
Perform the engine air filter
replacement. Extensive idling or low-speed driving for long distances
Change engine oil and filter every 12 months or 10,000 mi
(16,000 km) unless otherwise indicated by the information
display. Perform services listed in the Normal Scheduled
Maintenance chart. *
As required
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Replace spark plugs.
Every
60,000 mi
(96,000 km)
* Reset the oil-life monitor after each engine oil and filter change. See
Oil Change
Indicator Reset (page 227). Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every
5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure tread
depth.
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

TRADEMARKS: This EULA does not grant
you any rights in connection with any
trademarks or service marks of FORD
MOTOR COMPANY, its affiliates, and third
party software and service providers.
PRODUCT SUPPORT: Please refer to
FORD MOTOR COMPANY instructions
provided in the documentation for the
DEVICES product support, such as the
vehicle owner guide.
Should you have any questions concerning
this EULA, or if you desire to contact FORD
MOTOR COMPANY for any other reason,
please refer to the address provided in the
documentation for the DEVICES.
No Liability for Certain Damages:
EXCEPT AS PROHIBITED BY LAW, FORD
MOTOR COMPANY, ANY THIRD PARTY
SOFTWARE OR SERVICES SUPPLIERS,
AND THEIR AFFILIATES SHALL HAVE NO
LIABILITY FOR ANY INDIRECT, SPECIAL,
CONSEQUENTIAL OR INCIDENTAL
DAMAGES ARISING FROM OR IN
CONNECTION WITH THE USE OR
PERFORMANCE OF THE SOFTWARE. THIS
LIMITATION SHALL APPLY EVEN IF ANY
REMEDY FAILS OF ITS ESSENTIAL
PURPOSE. THERE ARE NO WARRANTIES
OTHER THAN THOSE THAT MAY BE
EXPRESSLY PROVIDED FOR YOUR NEW
VEHICLE.
SYNC® Automotive Important Safety
Information Read and follow
instructions:
• Before using your SYNC® system, read
and follow all instructions and safety
information provided in this end user
manual ("Owner Guide".) Not
following precautions found in the
Owner Guide can lead to an accident
or other serious injuries. General Operation
•
Voice Command Control
: Certain
functions within the SYNC® system
may be accomplished using voice
commands. Using voice commands
while driving helps you to operate the
system without removing your hands
from the wheel or eyes from the road.
• Prolonged Views of Screen:
Do not
access any function requiring a
prolonged view of the screen while you
are driving. Pull over in a safe and legal
manner before attempting to access a
function of the system requiring
prolonged attention.
• Volume Setting:
Do not raise the
volume excessively. Keep the volume
at a level where you can still hear
outside traffic and emergency signals
while driving. Driving while unable to
hear these sounds could cause an
accident.
• Navigation Features:
Any navigation
features included in the system are
intended to provide turn by turn
instructions to get you to a desired
destination. Please make certain all
persons using this system carefully
read and follow instructions and safety
information fully.
• Distraction Hazard:
Any navigation
features may require manual
(non-verbal) setup. Attempting to
perform such set-up or insert data
while driving can distract your attention
and could cause an accident or other
serious injury. Stop the vehicle in a safe
and legal manner before attempting
these operations.
• Let Your Judgment Prevail:
Any
navigation features are provided only
as an aid. Make your driving decisions
based on your observations of local
conditions and existing traffic
regulations. Any such feature is not a
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Appendices

A
A/C
See: Climate Control......................................... 109
About This Manual...........................................7
ABS See: Brakes............................................................ 162
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 163
Accessories....................................................437 Exterior style........................................................ 437
Interior style.......................................................... 437
Lifestyle.................................................................. 437
Peace of mind..................................................... 437
Accessories See: Replacement Parts
Recommendation............................................ 12
Active Park Assist.........................................170 Automatic Steering into Parking
Space................................................................... 171
Deactivating the Park Assist Feature...........172
Troubleshooting the System.......................... 173
Using Active Park Assist................................... 170
Adjusting the Headlamps.........................236 Horizontal Aim Adjustment............................ 237
Vertical Aim Adjustment................................. 236
Adjusting the Steering Wheel...................68
Airbag Disposal
..............................................46
Air Conditioning See: Climate Control......................................... 109
Air Filter See: Changing the Engine Air Filter.............244
Alarm See: Anti-Theft Alarm......................................... 67
Ambient Lighting.............................................77
Anti-Theft Alarm
............................................67
Arming the Alarm................................................. 67
Disarming the Alarm........................................... 67
Appendices....................................................459
Apps.................................................................409 ........................................................................\
......... 409
SiriusXM Traffic and Travel Link..................... 411
At a Glance........................................................16
Audible Warnings and Indicators..............91 Automatic Transmission Warning
Chime................................................................... 91
Engine On Warning Chime................................. 91Headlamps On Warning Chime.......................
91
Key in Ignition Warning Chime......................... 91
Keyless Warning Alert ......................................... 91
Parking Brake On Warning Chime................... 91
Audio Control..................................................68 Seek, Next or Previous....................................... 69
Audio System................................................289 General Information......................................... 289
Audio Unit - Vehicles With: AM/FM/CD/ Satellite Radio...........................................298
Audio Unit - Vehicles With: AM/FM/ CD
..................................................................290
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................293
Audio Unit - Vehicles With: Sony AM/ FM/CD...........................................................294
Menu Structure.................................................. 296
Autolamps.........................................................74 Windshield Wiper Activated
Headlamps......................................................... 75
Automatic Climate Control......................109 Dual Zone Temperature Control..................... 111
Single Zone Temperature Control.................110
Smart Zone............................................................. 111
Temperature Control.......................................... 110
Automatic Engine Shutdown...................133
Automatic Transmission
...........................159
Brake-Shift Interlock......................................... 160
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 161
Understanding the Shift Positions of your Automatic Transmission............................. 159
Automatic Transmission Fluid Check.............................................................232
Autowipers.........................................................71
Auxiliary Power Points................................126 110 Volt AC Power Point................................... 126
12 Volt DC Power Point..................................... 126
Locations............................................................... 126
B
Battery See: Changing the 12V Battery...................... 233
Blind Spot Information System...............179 Switching the System Off and On................181
System Errors...................................................... 180
Using the System................................................ 179
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Body Styling Kits..........................................254
Bonnet Lock
See: Opening and Closing the Hood...........222
Booster Seats..................................................25 Types of Booster Seats...................................... 26
Brake Fluid Check........................................232
Brakes...............................................................162 General Information.......................................... 162
Breaking-In.....................................................194
Bulb Specification Chart
...........................242
C
Cabin Air Filter.................................................113
California Proposition 65..............................11
Capacities and Specifications...............286 Specifications..................................................... 286
Car Wash See: Cleaning the Exterior............................... 247
Center Console
..............................................128
Changing a Bulb...........................................238
Replacing Fog, Park and Direction Indicator
Bulbs.................................................................. 239
Replacing Headlamp Bulbs........................... 238
Replacing License Plate Lamp Bulb............241
Replacing Reverse Lamp and Tail Lamp Bulbs................................................................... 241
Replacing Tail, Brake and Direction Indicator Bulbs.............................................. 240
Replacing the Center High Mounted Brake Lamp Bulbs..................................................... 242
Changing a Fuse..........................................220 Fuses...................................................................... 220
Changing the 12V Battery
.........................233
Changing the Engine Air Filter................244 Air Cleaner Assembly Components...........244
Installing the Engine Air Filter
Element............................................................ 246
Removing the Engine Air Filter Element............................................................ 245
Changing the Wiper Blades
.....................235
Changing the Rear Window Wiper
Blade................................................................. 236
Changing the Windshield Wiper Blades............................................................... 235
Service Position.................................................. 235
Charging the High Voltage Battery........153 Charge Port........................................................... 156Charging.................................................................
156
Charging Equipment.......................................... 153
Disconnecting the Charging Coupler..........158
Locking the Charging Coupler........................ 157
Waiting to Charge............................................... 157
Checking MyKey System Status...............55 MyKey Distance.................................................... 55
Number of Admin Keys...................................... 55
Number of MyKeys.............................................. 55
Checking the Wiper Blades
......................234
Child Restraint and Seatbelt Maintenance
.................................................36
Child Restraint Positioning..........................27
Child Safety.......................................................18
General Information............................................. 18
Child Safety Locks.........................................28 Left-Hand Side...................................................... 29
Right-Hand Side................................................... 29
Cleaning Leather Seats
.............................252
Cleaning Products........................................247
Materials................................................................ 247
Cleaning the Engine
....................................249
Cleaning the Exterior...................................247
Body Paintwork Preservation....................... 248
Cleaning Stripes or Graphics......................... 248
Cleaning the Chrome Trim............................. 248
Cleaning the Headlamps................................ 248
Cleaning the Rear Window............................ 248
Cleaning the Instrument Panel and Instrument Cluster Lens..........................251
Cleaning the Interior
...................................250
Fabric, Carpets, Cloth Seats, Headliners
and Floor Mats............................................... 250
Instrument Cluster Screens, LCD Screens and Radio Screens........................................ 251
Leather Interior................................................... 250
Rear Windows...................................................... 251
Seatbelts.............................................................. 250
Storage Compartments, Cup Holders and Ashtrays............................................................. 251
Suede Micro Fiber Fabric................................ 250
Cleaning the Wheels
..................................252
Cleaning the Windows and Wiper Blades...........................................................249
Clearing All MyKeys.......................................53
Climate Control
............................................109
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Index

Satellite Radio..............................................303
Satellite Radio Electronic Serial Number
(ESN)................................................................ 304
Satellite Radio Reception Factors..............303
SIRIUS® Satellite Radio Service.................303
Troubleshooting................................................ 304
Scheduled Maintenance Record...........449
Scheduled Maintenance...........................441
Seatbelt Extension........................................36
Seatbelt Height Adjustment
......................33
Seatbelt Reminder........................................34
Belt-Minder™........................................................ 34
Seatbelts...........................................................30 Principle of Operation........................................ 30
Seatbelt Warning Lamp and Indicator Chime...............................................................33
Conditions of operation..................................... 34
Seats
...................................................................114
Security..............................................................66
Settings............................................................412
911 Assist................................................................ 417
Ambient Lighting............................................... 422
Bluetooth............................................................... 414
Clock........................................................................\
414
Display................................................................... 424
General................................................................... 421
Media Player......................................................... 413
Mobile Apps........................................................ 420
Navigation............................................................. 418
Phone...................................................................... 414
Radio........................................................................\
417
Sound...................................................................... 412
Valet Mode........................................................... 424
Vehicle.................................................................... 422
Voice Control....................................................... 424
Wi-Fi........................................................................\
422
Side Airbags.....................................................42
Sitting in the Correct Position...................114
Snow Chains See: Using Snow Chains.................................. 276
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance...............................................447
Exceptions........................................................... 448Speed Control
See: Cruise Control............................................. 177
Stability Control............................................166 Principle of Operation...................................... 166
Starter Switch See: Ignition Switch........................................... 129
Starting a Gasoline Engine.......................130 Guarding Against Exhaust Fumes................132
Important Ventilating Information...............132
Switching Off the Vehicle When It Is
Moving................................................................ 132
Switching Off the Vehicle When It Is Stationary.......................................................... 131
Vehicles with an Ignition Key......................... 130
Vehicles with Keyless Start............................ 130
Starting and Stopping the Engine..........129 General Information.......................................... 129
Steering............................................................184 Electric Power Steering.................................... 184
Steering Wheel...............................................68
Storage Compartments.............................128
Sun Shades
......................................................82
Bounce-Back......................................................... 82
Opening and Closing the Sun Shade...........82
Sun Shade Relearning........................................ 82
Sun Visors
.........................................................82
Illuminated Vanity Mirror................................... 82
Supplementary Restraints System.........38 Principle of Operation........................................ 38
Symbols Glossary
.............................................7
SYNC™ 3........................................................344
General Information......................................... 344
SYNC™ 3 Troubleshooting......................425
SYNC™ Applications and Services.......322 911 Assist............................................................... 322
SYNC Mobile Apps............................................ 324
SYNC™...........................................................306 General Information......................................... 306
SYNC™ Troubleshooting.........................336
T
Tailgate See: Manual Liftgate............................................ 61
See: Power Liftgate............................................. 62
Technical Specifications See: Capacities and Specifications............282
492
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Index