service interval FORD E-350 2021 Owners Manual

You may notice a reduction in vehicle
speed caused by reduced engine power in
order to manage the engine coolant
temperature. Your vehicle may enter this
mode if certain high-temperature and
high-load conditions take place. The
amount of speed reduction depends on
vehicle loading, grade and ambient
temperature. If this occurs, there is no need
to pull off the road. You can continue to
drive your vehicle.
The air conditioning may automatically
turn on and off during severe operating
conditions to protect the engine from
overheating. When the coolant
temperature decreases to the normal
operating temperature, the air conditioning
turns on.
If the coolant temperature gauge moves
fully into the red zone, or if the coolant
temperature warning or service engine
soon messages appear in your information
display, do the following:
1. Pull off the road as soon as safely
possible and shift the transmission into
park (P).
2. Leave the engine running until the coolant temperature gauge needle
returns to the normal position. If the
temperature does not drop after
several minutes, follow the remaining
steps.
3. Switch the engine off and wait for it to
cool. Check the coolant level.
4. If the coolant level is at or below the minimum mark, immediately add
prediluted coolant.
5. If the coolant level is normal, restart the engine and continue driving. AUTOMATIC TRANSMISSION
FLUID CHECK
Have an authorized dealer check and
change the transmission fluid and filter at
the correct service interval. See
Scheduled Maintenance (page 250).
Do not use supplemental transmission
fluid additives, treatments or cleaning
agents. The use of these materials may
affect transmission operation and result
in damage to internal transmission
components.
Checking Automatic Transmission
Fluid
For scheduled intervals of the fluid checks
and changes, See
Scheduled
Maintenance (page 250). Your
transmission does not consume fluid.
However, if the transmission is not working
properly, for example, if the transmission
slips or shifts slowly, or if you notice some
sign of fluid leakage, check the fluid level
as soon as possible.
Automatic transmission fluid expands
when warmed. To obtain an accurate fluid
check, drive the vehicle until it is at normal
operating temperature, approximately
19 mi (30 km). Verify that the transmission
fluid temperature gauge on the instrument
cluster is within normal range.
1. Drive the vehicle
19 mi (30 km) until it
reaches normal operating temperature.
2. Park the vehicle on a level surface and
engage the parking brake.
3. With the engine running, parking brake
engaged and your foot on the brake
pedal, move the gearshift lever through
all of the gear ranges. Allow sufficient
time for each gear to engage.
4. Put the transmission in park (P) and leave the engine running.
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If an overfill occurs, have a qualified
technician remove excess fluid.
Note:
An overfill condition of transmission
fluid may cause shift and engagement
concerns, and possible damage.
Do not use supplemental transmission
fluid additives, treatments or cleaning
agents. The use of these materials may
affect transmission operation and result
in damage to internal transmission
components.
Automatic Transmission Fluid
Filter Your automatic transmission has a
serviceable transmission fluid filter inside
the transmission bottom pan. For service
intervals for the automatic transmission
fluid and transmission filter, See
Scheduled Maintenance (page 250). For transmission filter maintenance, see
your authorized dealer.
BRAKE FLUID CHECK
WARNING:
Do not use any fluid
other than the recommended brake fluid
as this will reduce brake efficiency. Use
of incorrect fluid could result in the loss
of vehicle control, serious personal injury
or death. WARNING:
Only use brake fluid
from a sealed container. Contamination
with dirt, water, petroleum products or
other materials may result in brake
system damage or failure. Failure to
adhere to this warning could result in the
loss of vehicle control, serious personal
injury or death. WARNING:
Do not allow the fluid
to touch your skin or eyes. If this
happens, rinse the affected areas
immediately with plenty of water and
contact your physician. WARNING:
The brake system
could be affected if the brake fluid level
is below the MIN mark or above the MAX
mark on the brake fluid reservoir.
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1. Park your vehicle on a level surface.
2. Look at the brake fluid reservoir to see
where the brake fluid level is relative
to the MIN and the MAX marks on the
reservoir.
Note: If the brake fluid level is between the
MIN
and the MAX marks on the reservoir, it
is acceptable.
Note: If the brake fluid level is below the
MIN
mark or above the MAX mark, have
your vehicle checked as soon as possible.
Note: To avoid fluid contamination, the
reservoir cap must remain in place and fully
tight, unless you are adding fluid.
Only use fluid that meets our
specifications. See
Capacities and
Specifications (page 219).
Brake Fluid Service Interval
Brake fluid absorbs water over time which
degrades the effectiveness of the brake
fluid. Change the brake fluid at the
specified intervals to prevent degraded
braking performance. For detailed interval information, see
Scheduled Maintenance in your Owner's
Manual or your local maintenance guide.
POWER STEERING FLUID
CHECK
WARNING:
A fluid level between
the MAX and MIN lines is within the
normal operating range and there is no
need to add fluid. A fluid level not in the
normal operating range could
compromise the performance of the
system. WARNING:
For E-350 and E-450
vehicles with the Hydro-Boost Brake
System, do not press the brake pedal
after the engine has been turned off.
Pressing the brake pedal after the engine
has been turned off will give a false
power steering fluid level reading.
Only use fluid that meets Ford
specifications. See
Capacities and
Specifications (page 223).
To top up the power steering fluid level do
the following.
1. Start the engine and let it run until it reaches normal operating temperature.
2. Make sure the fluid is within the
MIN
and MAX range.
3. If the fluid level is low, add fluid to be within the
MIN and MAX range. Do not
overfill.
4. While the engine idles, turn the steering
wheel left and right several times.
5. Recheck the fluid level in the reservoir.
Note: Do not operate the vehicle with a low
power steering pump fluid level.
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GENERAL MAINTENANCE
INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenance
schedule helps protect against major repair
expenses resulting from neglect or
inadequate maintenance and may help to
increase the value of your vehicle when
you sell or trade it. Keep all receipts for
completed maintenance with your vehicle.
We have established regular maintenance
intervals for your vehicle based upon
rigorous testing. It is important that you
have your vehicle serviced at the proper
times. These intervals serve two purposes;
one is to maintain the reliability of your
vehicle and the second is to keep your cost
of owning your vehicle down.
It is your responsibility to have all
scheduled maintenance performed and to
make sure that the materials used meet
the specifications identified in this owner's
manual. See Capacities and
Specifications (page 219).
Failure to perform scheduled maintenance
invalidates warranty coverage on parts
affected by the lack of maintenance.
Why Maintain Your Vehicle at Your
Dealership?
Factory-trained Technicians
Service technicians participate in extensive
factory-sponsored certification training to
help them become experts on the
operation of your vehicle. Ask your
dealership about the training and
certification their technicians have
received. Genuine Ford and Motorcraft
Replacement Parts
Dealerships stock Ford, Motorcraft and
Ford-authorized branded re-manufactured
replacement parts. These parts meet or
exceed our specifications. Parts installed
at your dealership carry a nationwide
24-month or unlimited mile (kilometer)
parts and labor limited warranty.
If you do not use Ford authorized parts they
may not meet our specifications and
depending on the part, it could affect
emissions compliance.
Convenience
Many dealerships have extended evening
and Saturday hours to make your service
visit more convenient and they offer one
stop shopping. They can perform any
services that are required on your vehicle,
from general maintenance to collision
repairs.
Note:
Not all dealers have extended hours
or body shops. Please contact your dealer
for details.
Protecting Your Investment
Maintenance is an investment that pays
dividends in the form of improved
reliability, durability and resale value. To
maintain the proper performance of your
vehicle and its emission control systems,
make sure you have scheduled
maintenance performed at the designated
intervals.
Your vehicle is very sophisticated and built
with multiple, complex, performance
systems. Every manufacturer develops
these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to properly diagnose and repair
your vehicle.
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Ford Motor Company has recommended
maintenance intervals for various parts
and component systems based upon
engineering testing. Ford Motor Company
relies upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle.
Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle
’s normal maintenance. Please
consult your warranty information. Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle
’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals. Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
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Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED MAINTENANCE
Note: Do not exceed the mileage or time intervals. Maintenance
Rotate the tires, inspect tire wear and measure tread depth. 1
Every
7,500 mi
(12,000 km) Inspect the wheels and related components for abnormal noise, wear,
looseness or drag.
Perform a multi-point inspection.
Change the engine oil and filter.
Every
10,000 mi
(16,000 km) /12 months or 450
engine hours,
whichever
comes first
1 Rotate the front wheels on vehicles with dual rear wheels when specified. Only rotate
the rear wheels if you notice unusual wear. Maintenance
Inspect the automatic transmission fluid level. Consult dealer for require-
ments.
Every
15,000 mi
(24,000 km) Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft
and the U-joints.
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Operating in Dusty or Sandy Conditions (Such as Unpaved or Dusty Roads)
Replace engine air filter.
Inspect frequently, service
as required
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every 5,000 mi (8,000 km)
Rotate the tires1
, inspect tires for wear and measure the
tread depth.
Change the engine oil and filter. 2
Every
5,000 mi (8,000 km)
or six months
Perform a multi-point inspection.
1 Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheels
only if unusual wear is noted.
2 Reset your Intelligent Oil-Life Monitor after each engine oil and filter change. See
Oil
Change Indicator Reset (page 164). Exclusive Use of E85 - Flex Fuel Vehicles Only
If ran exclusively on E85, fill the fuel tank with regular
unleaded fuel.
Every oil change
Exceptions
There are several exceptions to the Normal
Schedule:
Axle(s) and transfer case, four-wheel drive
vehicles, fluid changes or level checks are
not required unless a leak is suspected or
the assembly has been submerged in
water. Contact an authorized dealer for
service. California fuel filter replacement: If you
register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. We however, urge you to have
all recommended maintenance services
performed at the specified intervals and
to record all vehicle service.
Hot climate oil change intervals
:
Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or
locations with similar climates using an
American Petroleum Institute (API)
Certified for Gasoline Engines (Certification
mark) oil of SM or SN quality, the normal
oil change interval is 5,000 mi (8,000 km)
.
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If the available API SM or SN oils are not
available, then the oil change interval is
3,000 mi (4,800 km).
Engine air filter replacement: The life of
the engine air filter is dependent on
exposure to dusty and dirty conditions.
Vehicles operated in these conditions
require frequent inspection and
replacement of the engine air filter. SCHEDULED MAINTENANCE
RECORD
After the scheduled maintenance services
are performed, record the Repair Order #,
Distance and Engine Hours in the boxes
provided.
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Repair Order #:Distance:
Engine hours (optional): Multi-point inspection (recommended): Signature:
Dealer stamp E146852
Repair Order #:Distance:
Engine hours (optional): Multi-point inspection (recommended): Signature:
Dealer stamp

A
A/C
See: Climate Control........................................... 70
About This Manual...........................................5
ABS See: Brakes............................................................. 97
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes.................................................................. 97
Accessories....................................................245
Accessories See: Replacement Parts
Recommendation............................................ 12
ACC See: Using Adaptive Cruise Control............104
Adjusting the Headlamps..........................175 Vertical Aim Adjustment Procedure............175
Adjusting the Steering Wheel....................47
Airbag Disposal...............................................38
Air Conditioning See: Climate Control........................................... 70
Air Filter See: Changing the Engine Air Filter..............178
Appendices....................................................267
At a Glance........................................................16
Audible Warnings and Indicators.............62 Headlamps On Warning Chime...................... 62
Key in Ignition Warning Chime........................ 62
Parking Brake On Warning Chime.................. 62
Audio System
................................................235
General Information......................................... 235
Audio Unit.......................................................235 Accessing the Sound Settings...................... 236
Accessing the System Settings.................... 236
Adjusting the Volume....................................... 236
Changing Radio Stations................................ 236
Pausing or Playing Media............................... 236
Returning to the Previous Screen................236
Scrolling Through the Menu Options.........236
Selecting a Menu Option................................. 237
Selecting Media.................................................. 236
Selecting the Radio........................................... 237
Setting a Memory Preset................................. 237
Switching the Audio Unit On and Off.........237
Using a Cell Phone............................................. 237
Using Seek, Fast Forward and Reverse.............................................................. 237Autolamps.........................................................51
Windshield Wiper Activated
Headlamps......................................................... 51
Automatic High Beam Control
..................53
Automatic High Beam Control Indicators........................................................53
Automatic Transmission
.............................92
Brake-Shift Interlock.......................................... 94
If Your Vehicle Gets Stuck in Mud or Snow.................................................................... 95
Progressive Range Selection - PRS..............94
Putting your vehicle in or out of gear:...........92
Understanding Your SelectShift Automatic ™ Transmission.......................... 93
Automatic Transmission Fluid Check.............................................................169
Automatic Transmission Fluid Filter.............171
Checking Automatic Transmission Fluid.................................................................... 169
Auxiliary Power Points
..................................76
110 Volt AC Power Point..................................... 76
12 Volt DC Power Point....................................... 76
Locations................................................................. 76
Auxiliary Switches.......................................246 Upfitter Interface Module................................ 247
B
Battery See: Changing the 12V Battery....................... 173
Bonnet Lock See: Opening and Closing the Hood............161
Booster Seats
..................................................23
Types of Booster Seats...................................... 23
Brake Fluid Check...........................................171 Brake Fluid Service Interval............................. 172
Brakes.................................................................97 General Information............................................ 97
Breaking-In......................................................137
Bulb Specification Chart...........................232
C
Canceling the Set Speed...........................103
Capacities and Specifications................223 Air Conditioning System.................................. 223
Alternative Engine Oil for Extremely Cold Climates........................................................... 226
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