service FORD EDGE 2023 Repair Manual

You can also drive your vehicle in such away that dilutes and increases the level ofoil by frequent short trips that do not allowthe engine to get to operating temperature,extended idling and low speed driving forlong periods of time.
It is important to rely upon your dealershipto properly diagnose and repair yourvehicle.
We strongly recommend only using ourgenuine or our authorized re-manufacturedreplacement parts engineered for yourvehicle.
Additives and Chemicals
We do not recommend using chemicals oradditives not approved by us as part ofyour vehicle’s normal maintenance. Pleaseconsult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is anormal operating characteristic and, byitself, does not necessarily indicate aconcern or that the fluid needs to bechanged. Have discolored fluids that alsoshow signs of overheating or foreignmaterial contamination checkedimmediately.
Make sure to change the vehicle’s oils andfluids at the specified intervals or inconjunction with a repair. Flushing is aviable way to change fluid for many vehiclesub-systems during scheduledmaintenance. It is critical that systems areflushed only with new fluid that is the sameas that required to fill and operate thesystem or using our approved flushingchemical.
Owner Checks and Services
Make sure you perform the following basicmaintenance checks and inspections.
Check Every Month
The air filter restriction gauge.1
The engine oil level.
Function of all interior and the exterior lights.
The tires including the spare for wear and proper pressure.
The windshield washer fluid level.
The fuel and water separator. Drain if necessary or if indicated by the instrument cluster
display.1
The holes and slots in the tail pipe to make sure they are functional and clear of debris.1
1 Diesel vehicles only.
389
2023 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202207, DOMScheduled Maintenance

Multi-Point Inspection
Windshield for cracks, chips or pitsFor oil and fluid leaks
Washer spray and wiper operationHalfshaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer.2If your vehicle has a temporary mobility kit, check the tire sealant expiration Use By dateon the canister. Replace as needed.
Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensiveway to perform a thorough inspection ofyour vehicle. Your checklist gives youimmediate feedback on the overallcondition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Oil Change Reminder
Your vehicle comes with an oil changereminder that determines when you shouldchange the engine oil based on how youuse your vehicle.
Your vehicle lets you know when an oilchange is due by displaying a message inthe information display.
The following table provides examples ofvehicle use and its impact on oil changeintervals. It is a guideline only. Actual oilchange intervals depend on several factorsand generally decrease with severity ofuse.
When to expect the OIL CHANGE REQUIRED Message
Vehicle Use and ExampleInterval
Normal
7,500–10,000 mi(12,000–16,000 km)
Normal commuting with highway drivingNo, or moderate, load or towingFlat to moderately hilly roadsNo extended idling
Severe
5,000–7,500 mi(8,000–12,000 km)Moderate to heavy load or towingMountainous or off-road conditionsExtended idling
391
2023 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202207, DOMScheduled Maintenance

When to expect the OIL CHANGE REQUIRED Message
Vehicle Use and ExampleInterval
Extended hot or cold operation
Extreme3,000–5,000 mi(5,000–8,000 km)Maximum load or towingExtreme hot or cold operation
Normal Maintenance Intervals
At Every Oil Change Interval as Indicated by the Information Display1
Change the engine oil and filter.2
Rotate the tires.
Perform a multi-point inspection - recommended.
Inspect the automatic transmission fluid level, if applicable. Consult your dealer forrequirements.
Inspect the brake pads, rotors, hoses and the parking brake.
Inspect the engine coolant level/strength and the hoses.
Inspect the exhaust system and the heat shields.
Inspect the rear axle and U-joints - all-wheel drive only.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and the U-joints - all-wheel drive only.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness ordrag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.2 Reset the oil change reminder after engine oil and filter changes. See Resetting theIntelligent Oil Life Monitor (page 286).
392
2023 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202207, DOMScheduled Maintenance

SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in anyof the following conditions, you need toperform extra maintenance as indicated.If you operate your vehicle occasionallyunder any of these conditions, it is notnecessary to perform the extramaintenance. For specificrecommendations, see your dealershipservice advisor or technician.
Perform the services shown in thefollowing tables when specified or within3,000 mi (4,800 km) of the messageappearing in the information displayprompting you to change your oil.
•Example 1: The message comes on at28,751 mi (46,270 km). Perform the30,000 mi (48,000 km) automatictransmission fluid replacement.
•Example 2: The message has notcome on, but the odometer reads30,000 mi (48,000 km) (for example,the Intelligent Oil-Life Monitor youreset at 25,000 mi (40,000 km)).Perform the engine air filterreplacement.
Towing a Trailer or Using a Car-top Carrier
Change engine oil and filter as indicated by the informationdisplay and perform services listed in the Normal Sched-uled Maintenance chart.
As required
Inspect rear axle and U-joints (All-Wheel Drive only).Inspect frequently, serviceas required
Change automatic transmission fluid.Every 30,000 mi(48,000 km)
Replace spark plugs.Every 60,000 mi(96,000 km)
Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use(Such as Delivery, Taxi, Patrol Car or Livery)
Change engine oil and filter as indicated by the informationdisplay and perform services listed in the Normal Sched-uled Maintenance chart.
As required
Replace cabin air filter.Inspect frequently, serviceas requiredReplace engine air filter.
Change automatic transmission fluid.Every 30,000 mi(48,000 km)
Replace spark plugs.Every 60,000 mi(96,000 km)
394
2023 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202207, DOMScheduled Maintenance

Operating in Dusty or Sandy Conditions (Such as Unpaved or Dusty Roads)
Replace cabin air filter.Inspect frequently, serviceas requiredReplace engine air filter.
Inspect the wheels and related components for abnormalnoise, wear, looseness or drag.Every 5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure treaddepth.
Change engine oil and filter.1Every 5,000 mi (8,000 km)or six monthsPerform multi-point inspection.
Change automatic transmission fluid.Every 30,000 mi(48,000 km)
1Reset your Intelligent Oil-Life Monitor after engine oil and filter changes. See Resettingthe Intelligent Oil Life Monitor (page 286).
Exceptions
There are several exceptions to the NormalSchedule:
Rear Axle and PTU Maintenance
The Power Transfer Unit (PTU) and rearaxle (All-wheel Drive only) in your vehicledoes not require any normal scheduledmaintenance, unless the vehicle hasexperienced extended periods of extremeor severe duty cycle driving or both PTUand the axle has been submerged in water.Checking the PTU and rear axle fluid is notnecessary unless the unit shows signs ofleakage. Contact an authorized dealer forservice.
California Fuel Filter Replacement
If you register your vehicle in California, theCalifornia Air Resources Board hasdetermined that the failure to perform thismaintenance item does not nullify theemission warranty or limit recall liabilitybefore the completion of your vehicle'suseful life. Ford Motor Company, however,urges you to have all recommendedmaintenance services performed at thespecified intervals and to record all vehicleservice.
Hot Climate Oil Change Intervals
Vehicles operating in the Middle East,North Africa, Sub-Saharan Africa orlocations with similar climates using anAmerican Petroleum Institute (API)Certified for Gasoline Engines (Certificationmark) oil of SM or SN quality, the normaloil change interval is 3,000 mi (5,000 km).
If the available API SM or SN oils are notavailable, then the oil change interval is2,000 mi (3,000 km).
395
2023 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202207, DOMScheduled Maintenance

ROLLOVER WARNING
WARNING: Utility vehicles have asignificantly higher rollover rate thanother types of vehicles.
WARNING: Vehicles with a highercenter of gravity (utility and four-wheeldrive vehicles) handle differently thanvehicles with a lower center of gravity(passenger cars). Avoid sharp turns,excessive speed and abrupt steering inthese vehicles. Failure to drive cautiouslyincreases the risk of losing control of yourvehicle, vehicle rollover, personal injuryand death.
WARNING: In a rollover crash, anunbelted person is significantly morelikely to die than a person wearing aseatbelt.
WARNING: Do not becomeoverconfident in the ability of four-wheeldrive vehicles. Although a four-wheeldrive vehicle may accelerate better thana two-wheel drive vehicle in low tractionsituations, it won't stop any faster thantwo-wheel drive vehicles. Always driveat a safe speed.
Utility vehicles and trucks handledifferently than passenger cars in thevarious driving conditions that areencountered on streets, highways andoff-road. Utility vehicles and trucks are notdesigned for cornering at speeds as highas passenger cars any more than low-slungsports cars are designed to performsatisfactorily under off-road conditions.
OUR SUSTAINABILITY
REPORT
You should play your part in protecting theenvironment. Correct vehicle usage andthe authorized disposal of waste, cleaningand lubrication materials are significantsteps toward this aim.
For additional information about oursustainability progress and initiatives, visitwww.sustainability.ford.com.
THE BETTER BUSINESS
BUREAU AUTO LINE
PROGRAM - UNITED STATES
OF AMERICA
Your satisfaction is important to FordMotor Company and to your dealer. If awarranty concern has not been resolvedusing the three-step procedure outlinedearlier in this chapter in the Getting theServices you need section, you may beeligible to participate in the BBB AUTOLINE program.
The BBB AUTO LINE program consists oftwo parts – mediation and arbitration.During mediation, a representative of theBBB will contact both you and Ford MotorCompany to explore options for settlementof the claim. If an agreement is not reachedduring mediation or you do not want toparticipate in mediation, and if your claimis eligible, you may participate in thearbitration process. An arbitration hearingwill be scheduled so that you can presentyour case in an informal setting before animpartial person. The arbitrator considersthe testimony provided and makes adecision after the hearing.
397
2023 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202207, DOMCustomer Information

Disputes submitted to the BBB AUTO LINEprogram are usually decided within 40days after you file your claim with the BBB.You are not bound by the decision, andmay reject the decision and proceed tocourt where all findings of the BBB AutoLine dispute, and decision, are admissiblein the court action. Should you choose toaccept the BBB AUTO LINE decision, Fordis then bound by the decision, and mustcomply with the decision within 30 daysof receipt of your acceptance letter.
BBB AUTO LINE Application: Using theinformation that follows, call or write torequest a program application. You will beasked for your name and address, generalinformation about your new vehicle,information about your warranty concerns,and any steps you have already taken totry to resolve them. A Customer ClaimForm will be mailed that needs to becompleted, signed and returned to the BBBalong with proof of ownership. Uponreceipt, the BBB reviews the claim foreligibility under the Program SummaryGuidelines.
You can get more information bycalling BBB AUTO LINE at1-800-955-5100, or writing to:
BBB AUTO LINE a Division of BBBNational Programs, Inc.1676 International Drive, Suite 550McLean, VA 22102
BBB AUTO LINE applications can also berequested by calling the Ford MotorCompany Customer Relationship Centerat 1-800-392-3673.
For additional information, refer to theBetter Business Bureau website.
Note:Ford Motor Company reserves theright to change eligibility limitations, modifyprocedures, or to discontinue this processat any time without notice and withoutobligation.
THE MEDIATION AND
ARBITRATION PROGRAM -
CANADA
For vehicles delivered to authorizedCanadian dealers. In those cases whereyou continue to feel that the efforts by Fordof Canada and the authorized dealer toresolve a factory-related vehicle serviceconcern have been unsatisfactory, Ford ofCanada participates in an impartial thirdparty mediation/arbitration programadministered by the Canadian MotorVehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straightforwardand relatively speedy alternative to resolvea disagreement when all other efforts toproduce a settlement have failed. Thisprocedure is without cost to you and isdesigned to eliminate the need for lengthyand expensive legal proceedings.
In the CAMVAP program, impartialthird-party arbitrators conduct hearings atmutually convenient times and places inan informal environment. These impartialarbitrators review the positions of theparties, make decisions and, whenappropriate, render awards to resolvedisputes. CAMVAP decisions are fast, fair,and final as the arbitrator’s award isbinding on both you and Ford of Canada.
CAMVAP services are available in allCanadian territories and provinces. Formore information, without charge orobligation, call your CAMVAP ProvincialAdministrator directly at 1-800-207-0685or visit www.camvap.ca.
ORDERING A CANADIAN
FRENCH OWNER'S MANUAL
You can obtain a French owner's manualfrom an authorized dealer or by contactingHelm, LLC at:
398
2023 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202207, DOMCustomer Information

HELM, LLC47911 Halyard Drive, Suite 200Plymouth, Michigan 48170Attention: Customer Service
Call toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
For additional information, visitwww.helminc.com.
REPORTING SAFETY DEFECTS
IN THE UNITED STATES
If you believe that your vehicle hasa defect which could cause acrash or could cause injury ordeath, you should immediatelyinform the National HighwayTraffic Safety Administration(NHTSA) in addition to notifyingFord Motor Company.
If NHTSA receives similarcomplaints, it may open aninvestigation, and if it finds that asafety defect exists in a group ofvehicles, it may order a recall andremedy campaign. However,NHTSA cannot become involvedin individual problems betweenyou, your dealer, or Ford MotorCompany.
To contact NHTSA, you may callthe Vehicle Safety Hotlinetoll-free at 1-888-327-4236 (TTY:1-800-424-9153); go towww.safercar.gov; or write to:
Administrator
1200 New Jersey Avenue,Southeast
Washington, D.C. 20590
You can also obtain otherinformation about motor vehiclesafety from www.safercar.gov.
REPORTING SAFETY DEFECTS
IN CANADA
If you believe that your vehicle has a defectwhich could cause a crash or could causeinjury or death, you should immediatelyinform Transport Canada and Ford ofCanada.
Transport Canada Contact Information
http://tc.canada.ca/recallsWebsite(English)
http://tc.canada.ca/rappelsWebsite(French)
1-800-333-0510Phone
399
2023 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202207, DOMCustomer Information

PERCHLORATE
Certain components in your vehicle suchas airbag modules, seatbelt pretensionersand remote control batteries may containperchlorate material. Special handlingmay apply for service or vehicle end of lifedisposal.
For more information visit:www.dtsc.ca.gov/hazardouswaste/perchlorate.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts thatconform to the specifications detailed inthis Owner’s Manual.
Genuine Ford and Motorcraft parts meetor exceed these specifications.
Collision Repairs
We hope that you never experience acollision, but accidents happen sometimes.
Genuine Ford replacement collision partsmeet our stringent requirements for fit,finish, structural integrity, corrosionprotection and dent resistance. Duringvehicle development we validate thatthese parts deliver the intended level ofprotection as a whole system. A great wayto know for sure you are getting this levelof protection is to use genuine Fordreplacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty.
The Ford Warranty may not cover damagecaused to your vehicle as a result of failednon-Ford parts.
For additional information, refer to theterms and conditions of the Ford Warranty.
MOBILE COMMUNICATIONS
EQUIPMENT
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is thesafe operation of your vehicle. Werecommend against the use of any
448
2023 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202207, DOMCustomer InformationE369444

hand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
Using mobile communications equipmentis becoming increasingly important in theconduct of business and personal affairs.However, you must not compromise yourown or others’ safety when using suchequipment. Mobile communications canenhance personal safety and security whenappropriately used, particularly inemergency situations. Safety must beparamount when using mobilecommunications equipment to avoidnegating these benefits. Mobilecommunication equipment includes, butis not limited to, cellular phones, pagers,portable email devices, text messagingdevices and portable two-way radios.
FEDERAL HIGHWAY
ADMINISTRATION
REGULATION
Regulations such as those issued by theFederal Highway Administration or issuedpursuant to the Occupational Safety andHealth Act (OSHA), and state and locallaws and regulations may requireadditional equipment for the way youintend to use your vehicle. It is theresponsibility of the registered owner todetermine the applicability of such lawsand regulations to your intended use forthe vehicle, and to arrange for theinstallation of required equipment. Thedealer has information about theavailability of equipment which can beordered for your vehicle.
END USER LICENSE
AGREEMENT
VEHICLE SOFTWARE END USERLICENSE AGREEMENT (EULA)
•You (“You” or “Your” as applicable)have acquired a vehicle having severaldevices, including SYNC ® and variouscontrol modules, ("DEVICES") thatinclude software licensed or owned byFord Motor Company and its affiliates("FORD MOTOR COMPANY"). Thosesoftware products of FORD MOTORCOMPANY origin, as well as associatedmedia, printed materials, and "online"or electronic documentation("SOFTWARE") are protected byinternational intellectual property lawsand treaties. The SOFTWARE islicensed, not sold. All rights reserved.
•The SOFTWARE may interface withand/or communicate with, or may belater upgraded to interface with and/orcommunicate with additional softwareand/or systems provided by FORDMOTOR COMPANY.
IF YOU DO NOT AGREE TO THIS ENDUSER LICENSE AGREEMENT ("EULA")DO NOT USE THE DEVICES OR COPYTHE SOFTWARE. ANY USE OF THESOFTWARE, INCLUDING BUT NOTLIMITED TO USE ON THE DEVICES,WILL CONSTITUTE YOUR AGREEMENTTO THIS EULA (OR RATIFICATION OFANY PREVIOUS CONSENT).
GRANT OF SOFTWARE LICENSE: ThisEULA grants you the following license:
•You may use the SOFTWARE asinstalled on the DEVICES and asotherwise interfacing with systemsand/or services provide by or throughFORD MOTOR COMPANY or its thirdparty software and service providers.
449
2023 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202207, DOMCustomer Information