steering FORD EXPLORER 2020 User Guide

While the system is designed to help
reduce serious injuries, contact with a
deploying airbag may also cause abrasions
or swelling. Temporary hearing loss is also
a possibility as a result of the noise
associated with a deploying airbag.
Because airbags must inflate rapidly and
with considerable force, there is the risk of
death or serious injuries such as fractures,
facial and eye injuries or internal injuries,
particularly to occupants who are not
properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
DRIVER AND PASSENGER
AIRBAGS
WARNING: Do not place your arms
on the airbag cover or through the
steering wheel. Failure to follow this
instruction could result in personal injury. WARNING:
Keep the areas in front
of the airbags free from obstruction. Do
not affix anything to or over the airbag
covers. Objects could become projectiles
during airbag deployment or in a sudden
stop. Failure to follow this instruction
could result in personal injury or death. WARNING: Airbags can kill or injure
a child in a child restraint. Never place a
rear-facing child restraint in front of an
active airbag. If you must use a
forward-facing child restraint in the front
seat, move the seat upon which the child
restraint is installed all the way back. The driver and front passenger airbags will
deploy during significant frontal and near
frontal crashes.
The driver and passenger front airbag
system consists of:
•
Driver and passenger airbag modules.
• Front passenger sensing system. · Crash sensors and monitoring
system with readiness indicator.
See Crash Sensors and Airbag
Indicator
(page 52).
Proper Driver and Front Passenger
Seating Adjustment WARNING:
National Highway
Traffic Safety Administration (NHTSA)
recommends a minimum distance of at
least
10 in (25 cm) between an
occupant's chest and the driver airbag
module.
To properly position yourself away from
the airbag:
• Move your seat to the rear as far as you
can while still reaching the pedals
comfortably.
• Recline the seat slightly (one or two
degrees) from the upright position.
47
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Supplementary Restraints System E151127 E67017

WHAT IS 911 ASSIST
911 Assist is a SYNC system feature that
can call for help if you’re in an accident. If
a crash deploys an airbag (excluding knee
airbags and rear inflatable seatbelts [if
equipped]) or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, by
visiting:
Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel." If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
During an emergency call, the system
transmits vehicle data to the emergency
service. See Data Recording (page 11).
EMERGENCY CALL
REQUIREMENTS WARNING:
Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional. WARNING:
Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly. WARNING:
Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash.
55
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- 911 Assist

ADJUSTING THE STEERING
WHEEL - VEHICLES WITH:
MANUAL ADJUSTABLE
STEERING COLUMN
WARNING: Do not adjust the
steering wheel when your vehicle is
moving.
Note: Make sure that you are sitting in the
correct position. See Sitting in the Correct
Position
(page 144). 1. Unlock the steering column.
2.
Adjust the steering wheel to the desired
position. 3. Lock the steering column.
ADJUSTING THE STEERING
WHEEL - VEHICLES WITH:
POWER ADJUSTABLE
STEERING COLUMN
WARNING:
Do not adjust the
steering wheel when your vehicle is
moving.
Note: Make sure that you are sitting in the
correct position. See
Sitting in the Correct
Position (page 144).
80
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Steering WheelE279960 E279962

Use the control on the side of the steering
column to adjust the position.
To adjust:
•
Tilt: Press the top or bottom of the
control.
• Telescope: Press the front or rear of
the control.
End of Travel Position
The steering column stops just short of the
end of the column travel to prevent
damage to the steering column. A new
stopping position sets if it encounters an
object when tilting or telescoping.
To reset the steering column to its normal
stopping position:
1. Confirm there is nothing obstructing the motion of the steering column.
2. Press and hold the steering column control until the steering column stops
moving.
3. Press the steering column control again.
Note: The steering column may begin to
move again. 4. When the steering column stops,
continue holding the control for a few
seconds.
5. Repeat for each direction as necessary.
A new stopping position sets. The next
time you tilt or telescope the steering
column, it stops just short of the end of the
column travel.
Memory Feature
You can save and recall the steering
column position with the memory
function. See Memory Function (page
150).
Pressing the adjustment control during a
memory recall cancels the operation.
Easy Entry and Exit Feature
The column moves up when you switch
the ignition off. Switch the ignition on to
return the system to its previous settings.
You can switch this feature on or off
through the touchscreen. See
Settings
(page 469).
Note: If you press any adjustment or
memory button when in easy exit mode, the
system cancels the operation.
Note: Depending on your vehicle, the
column may move up and in.
81
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Steering WheelE261582

AUDIO CONTROL
You can operate the following
functions with the control:
Press to decrease volume level.
Press to increase volume level.
Press to silence the current
media
Press to access phone mode or
to answer a phone call.
Press to end a phone call. Press to access the previous
media selection.
Press to access the next media
selection.
VOICE CONTROL
The controls are on the steering wheel. Press and release to activate
voice recognition.
CRUISE CONTROL - VEHICLES
WITH: ADAPTIVE CRUISE
CONTROL WITH LANE
CENTERING See What Is Adaptive Cruise Control
With Lane Centering (page 246).
82
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Steering WheelE280796 E280795 E280802 E280803 E268549 E265040 E265045 E265044 E142599 E280798

CRUISE CONTROL - VEHICLES
WITH: ADAPTIVE CRUISE
CONTROL WITH STOP AND GO
See How Does Adaptive Cruise Control
With Stop and Go Work (page 246).
CRUISE CONTROL - VEHICLES
WITH: CRUISE CONTROL See
What Is Cruise Control (page 244).INFORMATION DISPLAY
CONTROL
See
Information Displays (page 112).
HEATED STEERING WHEEL
(IF
EQUIPPED)
The heated steering wheel button is on the
climate controls. Press the button to switch the
heated steering wheel on and
off.
Note: You can use the heated steering
wheel only when the engine is running.
Note: The system uses a sensor and is
designed to control the temperature of the
steering wheel and to prevent it from
overheating.
Note: In warm temperatures, the steering
wheel quickly reaches its maximum
temperature and the system reduces the
current to the heating element. This could
cause you to think that the system has
stopped working but it has not. This is
normal.
83
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Steering WheelE289570 E280796 E280795

HORN
84
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Steering WheelE270945

Note:
The brightness of the daytime running
lamps may decrease when the front fog
lamps are switched on.
Front Fog Lamp Indicator It illuminates when you switch
the front fog lamps on.
ADAPTIVE HEADLAMPS (IF
EQUIPPED)
The headlamp beams move in the same
direction as the steering wheel. This
provides more visibility when driving
around curves.
A. Without adaptive headlamps.
B. With adaptive headlamps. The system only works with the lighting
control in the autolamp position.
You can switch the system on or off in the
touchscreen.
Note:
There is a delay of two to five
seconds before the system operates when
you drive your vehicle.
Note: The system is only active at speeds
above 3 mph (5 km/h).
System Check
(If Equipped)
The system has a power-up movement
check feature. When you start your vehicle,
the lamps track left to right, then back to
center to alert the driver that the system
is working properly.
DIRECTION INDICATORS
Switching the Direction Indicators
On and Off Push the lever up or down to switch the
direction indicators on.
Note:
Tap the lever up or down to make the
direction indicators flash three times.
Set the lever to the middle position to
switch the direction indicators off.
91
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Lighting E161714
B
A E242676

GENERAL INFORMATION
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
You can control various systems on your
vehicle using the quick action menu (QAM)
buttons on the right-hand side of the
steering wheel. The information display
provides the corresponding information.
Information Display Controls Return button.
A
OK button.
B
Menu button.
C Return Button
Use the return button to go back or to exit.
OK Button
Use the
OK button to make a selection.
You can also use it to scroll through a
menu.
Menu Button
Use the menu button on the main screen
to display the submenu.
4 Inch Display Menu This icon shows the features on
or off status. A check in the box
indicates the feature is on, and
unchecked indicates the feature is off.
Note: Some options may appear different
or not at all if the items are optional.
Note: Some MyKey menu options only
appear if MyKey is enabled and at least one
MyKey is programmed.
112
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Information DisplaysABC
E250032 E204495

Action
Message
Displayed during spare key programming, when an intelligentaccess key has failed to be programmed.
Key Program Failure
Displayed during spare key programming when not enoughkeys have been programmed.
Not Enough Keys
Learned
Displays when the key battery is low. Change the battery as soon as possible.
Key Battery Low Replace
Soon
Displays when the vehicle is switched off.
Vehicle Switched Off
Lane Keeping System Action
Message
The system has malfunctioned. Contact an authorized dealer as soon as possible.
Lane Keeping Sys.
Malfunction Service Required
The system has detected a condition that has caused thesystem to be temporarily unavailable.
Front Camera Tempor-
arily Not Available
The system has detected a condition that requires the wind-shield to be cleaned to operate properly.
Front Camera Low Visib-
ility Clean Screen
The system has malfunctioned. Contact an authorized dealeras soon as possible.
Front Camera Malfunc-
tion Service Required
The system requests the driver to keep their hands on thesteering wheel.
Keep Hands on Steering
Wheel
Maintenance Action
Message
Stop your vehicle as soon as safely possible, turn off the
engine. Check the oil level. If the warning stays on or continues to come on with your engine running, contact an authorized dealer as soon as possible.
Low Engine Oil Pressure
The engine oil life remaining is 10% or less.
Change Engine Oil Soon
The oil life left reaches 0%.
Oil Change Required
The brake fluid level is low and the brake system should be
inspected immediately. See Brake Fluid Check (page 337).
Brake Fluid Level Low
128
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Information Displays