fuel FORD F-600 2020 Warranty Guide

Ford Motor Company and your dealer are not responsible for any time
or income that you lose, for any inconvenience you might be caused,
for the loss of your transportation, or use of your vehicle, the cost of
rental vehicles, fuel, telephone, travel, meals, or lodging, the loss of
personal or commercial property, the loss of revenue or for any other
incidental or consequential damages you may have.
Punitive, exemplary, or multiple damages may not be recovered unless
applicable law prohibits their disclaimer.
You may not bring any warranty-related claim as a class
representative, a private attorney general, a member of a class of
claimants or in any other representative capacity.
Ford shall not be liable for any damages caused by delay in delivery or
furnishing of any products and/or services.
The warranties contained in this booklet and all questions regarding
their enforceability and interpretation are governed by the law of the
state in which you purchased your Ford vehicle.7

Nothing in this warranty should be construed as requiring defective parts
to be replaced with parts of a different type or design than the original
part, so long as the vehicle functions properly with the replacement part.
Moreover, Ford and its authorized dealers are entitled to a reasonable
time and a reasonable number of attempts within which to diagnose and
repair any defect covered by this warranty. In certain instances, Ford
may authorize repairs at other than Ford dealer facilities.
Basic Coverage
Basic coverage for the F-600/F53/F59 truck begins at the warranty start
date and extends for 2 years, regardless of miles driven.
Extended Warranty Coverage Periods Applicable To Certain Parts
Extended Warranty Coverage Periods are available for certain vehicle
parts and conditions. Except as noted below, all of the terms of the New
Truck Limited Warranty apply during these extended coverage periods.
Engine Coverage
The 6.7L PowerStroke diesel engine and engine components are covered
against defects in factory supplied materials or workmanship. Engine
Coverage begins at the warranty start date and extends for 5 years /
250,000 miles (or 10,000 hours of engine operation). Ford Motor
Company covers the engine and these components: cylinder blocks,
heads and all internal parts, intake and exhaust manifolds, timing gear,
harmonic balancer, valve covers, oil pan and pump, water pump, fuel
system (excluding fuel lines, fuel tank assembly), DFCM (low pressure
lift pump and filter assembly, high pressure lines and selector valve on
dual tank configuration) gaskets and seals, glow plugs, turbocharger,
injectors, injection pressure sensor, exhaust back pressure sensor and
camshaft position sensor.
6.7L Diesel Driven Automatic Transmission Coverage
The TorqShift 6-Speed Automatic Transmission and transmission
components are covered against defects in factory supplied material or
workmanship for 5 years / 250,000 miles (if powered by the 6.7L Diesel
Engine. Ford Motor Company covers the transmission (including all
internal parts), seals and gaskets, the torque converter and transmission
case.
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WHAT IS NOT COVERED UNDER THE NEW TRUCK LIMITED
WARRANTY?
Damage Caused by:
•accidents, collision, or objects striking the vehicle
• theft, vandalism, or riot
• fire or explosion
• freezing
• misusing the vehicle such as driving over curbs, overloading, racing or
using the vehicle as a permanent stationary power source
• using contaminated or improper fuel/fluids
• customer-applied chemicals or accidental spills
• driving through water deep enough to cause water to be ingested into
the engine
Note: Warranty coverage will be invalidated or voided on parts affected
by such damage.
Damage Caused by Alteration or Modification:
The New Truck Limited Warranty does not cover damage caused by:
• alterations or modifications of the vehicle, including the body, chassis,
electronics or their components, after the vehicle leaves the control of
Ford Motor Company
• tampering with the vehicle, tampering with the emissions systems or
with the other parts that affect these systems (for example, but not
limited to exhaust and intake systems)
• the installation or use of a non-Ford Motor Company part or software
(other than a “certified” emissions part or software) or any part or
software (Ford or non-Ford) designed for ‘‘offroad use only’’ installed
after the vehicle leaves the control of Ford Motor Company, if the
installed part fails or causes a Ford part to fail. Examples include, but
are not limited to lift kits, oversized tires, roll bars, cellular phones,
alarm systems, automatic starting systems and performance enhancing
powertrain components, and performance “chips”.
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Your vehicle may allow, enable or facilitate the use of certain non-Ford
Motor Company software. Ford is not responsible for the functionality of
such software. Ford may disallow, discontinue or modify your ability to
use such software at any time without prior notification or incurring any
warranty or other obligation. Non-Ford Motor Company software may be
governed by End User License Agreement or warranty provided by the
software provider.
Damage Caused by Use and/or the Environment
The New Truck Limited Warranty does not cover surface rust,
deterioration and damage of paint, trim, upholstery, and other appearance
items that result from use and/or exposure to the elements. You as the
owner are responsible for these items. Some examples include:
•dings, dents
• cuts, burns, punctures or tears
• road salt
• tree sap, bird and bee droppings
• windstorm, lightning, hail
• earthquake
• freezing, water or flood
• stone chips, scratches (some examples are on paint and glass),
• windshield stress cracks. However limited coverage on windshield
stress cracks will be provided for the first 12 months or 12,000 miles
(whichever occurs first) even though caused by use and/or exposure
to the elements.
Damage Caused by Improper Maintenance
The New Truck Limited Warranty does not cover damage caused by
failure to maintain the vehicle, improperly maintaining the vehicle, or
using the wrong part, fuel, oil, lubricants, or fluids. See the Owner’s
Manual for proper ways to maintain the vehicle. Failure to perform
maintenance as specified in the Owner’s Manual will invalidate or void
warranty coverage on parts affected by the lack of maintenance.
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Maintenance/Wear
The New Truck Limited Warranty does not cover: (1) parts and labor
needed to maintain the vehicle; and (2) the replacement of parts due to
normal wear and tear. You, as the owner, are responsible for these items.
Here are examples:
•replacement of filters, windshield wiper blades, brake linings, clutch
linings, and engine belts and hoses
• wheel alignment and tire balancing (unless required by a warranty
repair)
• adjustments such as wheel balancing, wheel alignment, and headlight
alignment
• adjustments to the mechanical valves, belts, transmission, clutch
systems, and brake systems
• cleaning of fuel, cooling, and brake systems
• addition of fluids such as engine oil and washer fluid
• tightening of nuts, bolts, and fittings
Some maintenance and wear items have limited coverage, as follows:
• wiper blade replacements are not covered beyond 6 months in service,
regardless of miles driven
• brake pad/lining replacements are not covered beyond 12 months or
18,000 miles, whichever occurs first
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4. Roadside Service Assistance
(United States, Puerto Rico, and U.S. Virgin Islands)
Your vehicle is covered by the complimentary Ford Roadside Assistance
Program (unless you are driving a daily rental unit). Under this program
Ford will cover:
•Tire change - A flat tire change with good spare, if provided with the
vehicle (except vehicles supplied with tire inflation kit).
• Fuel delivery - Independent service contractors, if not prohibited by
state, local, or municipal law, shall deliver up to 2 gal (7.6L) of
gasoline or 5 gal (18.9L) of diesel fuel.
• Towing to the nearest Ford Motor Company dealership, or towing to
your selling dealership if within 35 miles. The customer is responsible
for all costs over $200 that are related to towing any trailers or towed
vehicles.
• Winching - simple winch out or extraction services required in order
to tow the disabled are covered within 100 feet (30.5 meters) of a
paved road.
• Lockout Assist
• Jump Start/Battery Boost
What Is Not Covered
• Unloading Cargo
• Recovery (e.g., submerged in water/mud)
The Roadside Assistance Program is separate from the New Truck Limited
Warranty, but the Program’s time period runs concurrently with the Basic
Warranty period. Therefore, F-600/F53/F59 Trucks are eligible for Roadside
Assistance during the Basic Warranty period (2 years/unlimited miles).
For emergency roadside assistance, call 1-800-241-3673 (FORD),
24 hours a day, 365 days a year.
Daily Rental Units
Ford will cover towing to the nearest Ford Motor Company dealership
for units that must be towed because a covered part has failed during
the Basic Warranty period.
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•Diesel glow plugs and control module
• Diesel particulate filter
• Diesel vacuum pump
• Electronic engine control sensors and switches
• Electronic Engine Control Unit (ECU)*
• Evaporative emission control system
• Exhaust Gas Recirculation (EGR) system
• Exhaust manifolds
• Exhaust pipe (manifold to catalyst)
• Fuel filler tube and cap (gasoline only)
• Fuel injection system
• Fuel injector driver module
• Fuel pump
• Fuel tank (gasoline only)
• Intake manifold
• Malfunction Indicator Light (MIL) system
• Oil filler cap
• Positive Crankcase Ventilation (PCV) system
• Supercharger assembly
• Spark ignition system
• Thermostat
• Throttle body
• Transmission Control Module (TCM)
• Transmission solenoids
• Turbocharger assembly
• Emissions-related bulbs, hoses, clamps, belts, tubes, gaskets, seals,
brackets, connectors, and wiring harnesses used in the above systems
* includes hardware and emission related software changes only
Some of the covered parts may require scheduled maintenance. These
parts are warranted until the time they are first scheduled to be
replaced, according to the schedule in the Owner’s Manual.
WHAT IS NOT COVERED?
Ford may deny you warranty coverage if your vehicle or a part has failed
because of abuse, neglect, improper maintenance, unapproved modifications,
or any items included in What Is Not Covered?
, pages 12-15.
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6. California requirements for emissions warranty
YOUR WARRANTY RIGHTS AND OBLIGATIONS
The California Air Resources Board and Ford are pleased to explain the
emission control system warranty on your 2020-model vehicle. In
California, new motor vehicles must be designed, built, and equipped to
meet the State’s stringent anti-smog standards. Ford must warrant the
emission control system on your vehicle for the periods of time listed
below, provided there has been no abuse, neglect, or improper
maintenance of your vehicle.
Your emission control system may include parts such as the fuel injection
system, the ignition system, catalytic converter, and engine computer.
Also included may be hoses, belts, connectors, and other
emission-related assemblies.
Where a warrantable condition exists, Ford will repair your vehicle at no
cost to you including diagnosis, parts, and labor.
MANUFACTURER’S WARRANTY COVERAGE
F-600/F53/F59 over 19,500 lbs. GVWR trucks are provided California
emissions warranty coverage for 5 years or 60,000 miles (whichever first
occurs) for gasoline engines and 5 years or 100,000 miles (whichever
first occurs) for diesel engines.
If an emissions-related part on your vehicle is defective, the part will be
repaired or replaced by Ford. This is your emission control system
Defects Warranty.
Vehicles Eligible For California Emissions Warranty Coverage
California emission warranty coverage applies if your vehicle meets the
following two criteria:
•Your vehicle is registered in California, Maine, New York (gasoline
only), or Pennsylvania and
• Your vehicle is certified for sale in California, as indicated on the
important engine information label.
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•Diesel Exhaust Fluid (DEF) system
• Diesel particulate filter
• Diesel vacuum pump
• Electronic engine control sensors and switches
• Electronic Engine Control Unit (ECU)*
• Evaporative emission control system
• Exhaust Gas Recirculation (EGR) system
• Exhaust manifolds
• Exhaust pipe (manifold to catalyst)
• Fuel filler tube and cap (gasoline only)
• Fuel injection system
• Fuel injector driver module
• Fuel pump
• Fuel tank (gasoline only)
• Intake manifold
• Malfunction Indicator Light (MIL) system
• Oil filler cap
• Positive Crankcase Ventilation (PCV) system
• Spark ignition system
• Supercharger assembly
• Thermostat
• Throttle body
• Transmission Control Module (TCM)
• Transmission solenoids
• Turbocharger assembly
• Emissions-related bulbs, hoses, clamps, belts, tubes, gaskets, seals,
brackets, connectors, and wiring harnesses used in the above systems
* includes hardware and emission related software changes only
WHAT IS NOT COVERED?
Any items that are not covered under Ford’s New Truck Limited
Warranty are also not covered under the emissions warranties. (See
What Is Not Covered?, pages 12-15.)
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