towing FORD FLEX 2009 1.G Owner's Manual

WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift and
dollies or flatbed equipment. Do not tow with a slingbelt. Ford Motor
Company has not approved a slingbelt towing procedure.
On FWD vehicles, if your vehicle is to be towed from the front, ensure
proper wheel lift equipment is used to raise the front wheels off the
ground. The rear wheels can be left on the ground when towed in this
fashion.
If your vehicle is to be towed from the rear using wheel lift equipment, it
is recommended that the front wheels (drive wheels) be placed on a
dolly to prevent damage to the automatic transmission.
On AWD vehicles, it isrequiredthat your vehicle be towed with a wheel
lift and dollies or flatbed equipment with all the wheels off the ground to
prevent damage to the automatic transmission, AWD system or vehicle.
2009 Flex(471)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
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If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
Emergency towing
In case of a roadside emergency with a disabled vehicle (without access
to wheel dollies, car hauling trailer, or flatbed transport vehicle) your
vehicle (regardless of transmission powertrain configuration) can be flat
towed (all wheels on the ground) under the following conditions:
•Vehicle is facing forward so that it is being towed in a forward
direction.
•Place the transmission in N (Neutral). Refer toBrake shift interlock
in theDrivingchapter for specific instructions if you cannot move the
gear shift lever into N (Neutral).
•Maximum speed is not to exceed 35 mph (56 km/h).
•Maximum distance is 50 miles (80 km).
2009 Flex(471)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
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UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides
the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating authorized dealer.
There are several plans available in various time, distance and deductible
combinations which can be tailored to fit your own driving needs. Ford
ESP also offers reimbursement benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 4,600 participating authorized dealers.
2009 Flex(471)
Owners Guide (post-2002-fmt)
USA(fus)
Customer Assistance
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•Slow down gradually.
•Driving at reasonable speeds (traveling at 55 mph [88 km/h] uses 15%
less fuel than traveling at 65 mph [105 km/h]).
•Revving the engine before turning it off may reduce fuel economy.
•Using the air conditioner or defroster may reduce fuel economy.
•You may want to turn off the speed control in hilly terrain if
unnecessary shifting between the top gears occurs. Unnecessary
shifting of this type could result in reduced fuel economy.
•Warming up a vehicle on cold mornings is not required and may
reduce fuel economy.
•Resting your foot on the brake pedal while driving may reduce fuel
economy.
•Combine errands and minimize stop-and-go driving.
Maintenance
•Keep tires properly inflated and use only recommended size.
•Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
•Use recommended engine oil. Refer toMaintenance product
specifications and capacitiesin this chapter.
•Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found inscheduled maintenance information.
Conditions
•Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
•Carrying unnecessary weight may reduce fuel economy (approximately
1 mpg [0.4 km/L] is lost for every 400 lb [180 kg] of weight carried).
•Adding certain accessories to your vehicle (for example bug
deflectors, rollbars/light bars, running boards, ski/luggage racks) may
reduce fuel economy.
•Using fuel blended with alcohol may lower fuel economy.
•Fuel economy may decrease with lower temperatures during the first
8–10 miles (12–16 km) of driving.
•Driving on flat terrain offers improved fuel economy as compared to
driving on hilly terrain.
2009 Flex(471)
Owners Guide (post-2002-fmt)
USA(fus)
Maintenance and Specifications
353

Spare tire
(see Changing the Tire) ...........291
Spark plugs,
specifications .....................361, 364
Specification chart, lubricants..362
Speed control ............................101
Starting your vehicle ........250–252
jump starting ..........................307
Steering wheel
controls ....................................104
tilting .........................................87
Stereo
6-CD in dash .............................16
CD-MP3 .....................................16
SYNC ............................................63
T
Temporary mobility kit .............296
Tilt steering wheel ......................87
Tire Pressure Monitoring
System (TPMS)
Tires, Wheels and Loading ....233
Tires ...................................218–219
alignment ................................226
care ..........................................222
changing ..........................291–292
checking the pressure ............222
inflating ...................................220
label .........................................232
replacing ..................................224
rotating ....................................226
safety practices .......................225
sidewall information ...............228
snow tires and chains ............238
spare tire .................................289
Temporary mobility kit ..........296
terminology .............................219
tire grades ...............................219treadwear ........................218, 223
Towing .......................................244
recreational towing .................249
trailer towing ..........................244
wrecker ....................................312
Transaxle
fluid, refill capacities ..............362
lubricant specifications ..........362
Transmission .............................262
brake-shift interlock (BSI) ....262
fluid, checking and adding
(automatic) .............................358
Turn signal ..................................80
U
USB port ......................................27
V
Vehicle Identification Number
(VIN) ..........................................365
Vehicle loading ..........................239
Ventilating your vehicle ...........253
W
Warning lights (see Lights) .......10
Washer fluid ..............................332
Water, Driving through .............277
Windows
power .........................................96
rear wiper/washer .....................87
Windshield washer fluid and
wipers ..........................................86
checking and adding fluid .....332
replacing wiper blades ...332–333
Wrecker towing .........................312
2009 Flex(471)
Owners Guide (post-2002-fmt)
USA(fus)
Index
374