roof FORD FLEX 2015 1.G User Guide

THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined earlier in this chapter in theGetting the Services
You Needsection, you may be eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation or you do not
want to participate in mediation, and if your claim is eligible, you may
participate in the arbitration process. An arbitration hearing will be
scheduled so that you can present your case in an informal setting
before an impartial person. The arbitrator will consider the testimony
provided and make a decision after the hearing.
Disputes submitted to the BBB AUTO LINE program are usually decided
within 40 days after you file your claim with the BBB. You are not bound
by the decision, and may reject the decision and proceed to court where
all findings of the BBB Auto Line dispute, and decision, are admissible in
the court action. Should you choose to accept the BBB AUTO LINE
decision, Ford is then bound by the decision, and must comply with the
decision within 30 days of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
Customer Assistance279
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Fuse or relay
numberFuse amp
ratingProtected components
7 30A** Power liftgate
8 20A** Moonroof
9 20A** 2nd row console power point
10 — 3rd row power seats relay
11 — Heated rear window relay
12 — Trailer tow battery charge relay
13 — Starter relay
14 — Cooling fan #2 relay
15 — Fuel relay
16 — Not used
17 30A** 110V AC power point
18 40A** Front blower motor
19 30A** Starter motor
20 20A** Inside bin power point
21 20A** Instrument panel power point /
cigar lighter
22 30A** 3rd row seat module
23 30A** Driver power seat, Memory
module
24 30A** Trailer tow battery charge
25 — Not used
26 40A** Rear window defroster, Heated
mirrors
27 20A** Cargo power point
28 30A** Front heated/cooled seats
29 20A** Front heated seats
30 20A** Rear heated seats
31 25A** Electronic fan relay 3
32 — Auxiliary blower relay
33 — Cooling fan #1 relay
34 — Front blower relay
286Fuses
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Fuse or relay
numberFuse amp
ratingProtected components
30 15A Front park lamps, Trailer tow relay for
park lamps, Front side markers
31 5A Trailer tow controller
32 15A Driver window switch and motor, Power
lock switches, Moonroof, 110V AC
power point, Interior rearview mirror
33 10A Not used (spare)
34 10A Blind spot monitor, 2nd row heated
seats, Reverse sensing system, Rearview
camera
35 5A Heads-up display, Climate control
humidity sensor
36 10A Heated steering wheel
37 10A Refrigerator
38 10A Front passenger window switch
39 15A High beam headlamps
40 10A Rear park lamps, License plate lamps
41 7.5A Occupant classification system,
Restraints control module
42 5A Not used (spare)
43 10A Not used (spare)
44 10A Not used (spare)
45 5A Not used (spare)
46 10A Climate control module
47 15A Fog lamps, Fog lamp indicator, Front
turn signals #2
48 30A Circuit
BreakerFront passenger power window, Rear
power windows
49 Delayed
accessory relayBody control module
292Fuses
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ACCESSORIES
For a complete listing of the accessories that are available for your
vehicle, please contact an authorized dealer or visit our online store at
www.Accessories.Ford.com (United States only).
Ford Motor Company will repair or replace any properly authorized
dealer-installed Ford Genuine Accessory found to be defective in
factory-supplied materials or workmanship during the warranty period, as
well as any component damaged by the defective accessories.
Ford Motor Company will warrant your accessory through the warranty
that provides the greatest benefit:
•24 months, unlimited mileage.
•The remainder of your new vehicle limited warranty.
Contact an authorized dealer for details and a copy of the warranty.
Exterior style
•Bug shield•Splash guards
•Deflectors•Graphics
•Spoiler
Interior style
•Ambient lighting•Rear seat entertainment*
•Door sill plates with logo•Backlit door sill plates
•Floor mats
Lifestyle
•Ash cup / coin holder•Roof racks and carriers*
•Cargo organization and
management•Cargo net
•SUV camping tent*•Conversation mirror
•Trailer hitches, wiring harnesses
and accessories•Roof rails
Accessories369
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H
Hazard flashers .........................272
HD Radio™ ...............................458
Headlamps
aiming ......................................314
bulb specifications ..................319
flash to pass ..............................98
high beam .........................98, 101
replacing bulbs .......................316
Head restraints .........................150
Heated steering wheel ..............507
Heating ......................138, 140, 142
Help ............................................506
Homelink wireless control
system ........................................170
Hood ..........................................294
How to use voice commands ...451
I
Ignition ...............................182, 361
Illuminated visor mirror ...........110
Information displays .................120
Inspection/maintenance (I/M)
testing ........................................198
Instrument panel
cleaning ...................................324
cluster ......................................114
Intelligent Access Key ................64
J
Jack ............................................353
positioning ...............................353storage .....................................353
Joining two calls
(multiparty/conference call) ....401
Jump-starting your vehicle ......273
K
Keyless entry system
autolock .....................................77
keypad .......................................83
locking and unlocking
doors ..........................................84
programming entry code .........83
Keys .......................................64, 85
positions of the ignition .........182
L
Lamps
bulb replacement
specifications chart ................319
headlamps, flash to pass ..........98
interior lamps .........................104
replacing bulbs .......................316
LATCH anchors ...........................26
Liftgate ..................................79–80
Lights, warning and
indicator ....................................114
Listening to music ....................454
Load limits .................................248
Locks
autolock .....................................77
childproof ..................................37
doors ..........................................74
Lubricant specifications ...........362
Lug nuts ....................................359
566Index
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M
Making and receiving calls .......477
MAP DVD - Loading and
Unloading ..................................477
Map icons ..................................518
Map mode ..................................516
Map preferences .......................514
Map updates ..............................519
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................428
Message center .........................120
warning messages ...........123, 130
Mirrors ...............................106, 109
fold away .................................106
programmable memory ............66
side view mirrors (power) .....106
Moon roof ..................................110
Motorcraft® parts .............320, 366
MyFord Touch™ system ..........442
MyKey ..........................................70
N
Navigation features ...................510
Navigation voice commands ....520
Notifications ..............................490
O
Octane rating ............................191
P
Pairing other phones ........398, 477
Pairing your phone ...................476Pairing your phone for
the first time .....................397, 476
Parental MyKey programming ...70
Park Assist ................................218
Parking brake ............................212
Parts
(see Motorcraft® parts) ..........366
Passenger Occupant
Classification Sensor ...................54
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................409
Phone redial ..............................402
Phone settings ..................480, 503
Phone voice commands ............482
Playing music (by artist,
album, genre, playlist,
tracks, similar) ..........................426
POI categories ...........................512
Point of Interest (POI) .............512
Power distribution box
(see Fuses) ...............................285
Power door locks ........................74
Power liftgate ..............................80
Power mirrors ...........................106
Powerpoint ................................175
Power steering ..........................245
fluid, checking and adding ....308
fluid, refill capacity ................362
fluid, specifications .................362
Power Windows .........................105
Privacy information ..........394, 448
Push button start system .........182
Putting a call on/off hold .........401
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Q
Quick touch buttons .................519
R
Radio ..........................376, 381–382
AM/FM .....................................456
Single CD ................376, 381–382
Radio reception .........................374
Radio voice commands .............461
Rear heated seats .....................158
Rear view camera
display ................................222, 498
Rear window
defroster ....................138, 140, 142
Receiving a text
message .............................404, 480
Recommendations for
attaching safety restraints for
children ........................................20
Refrigerator ...............................179
Relays ................................284–285
Remote entry system
illuminated entry ......................78
locking/unlocking doors .....74–75
replacing the batteries .............65
Remote start climate
operation ...................................148
Reverse sensing system ...........217
Roadside assistance ..................270
Roof rack ...................................247
Route preferences ....................514
S
Safety Belt Maintenance ............48Safety belts
(see Safety restraints) .........40, 43
Safety defects, reporting ..........283
Safety information ............393, 446
Safety restraints ..............40–41, 43
Belt-Minder® ............................44
extension assembly ..................43
for adults .............................40–41
for children ...............................20
inflatable safety belt .................46
Occupant Classification
Sensor ........................................54
safety belt maintenance ...........48
seat belt maintenance ..............48
warning light and chime ..........44
Safety restraints -
LATCH anchors ...........................26
Safety seats for children ............20
Safety Compliance
Certification Label ....................368
Satellite Radio ...................376, 462
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............551
SD card ......................391, 469, 510
Seat belts
(see Safety restraints) ...............40
Seats ..........................................161
child safety seats ......................20
climate control ........................160
easy access/easyout feature ..156
front seats ...............153–154, 159
heated ..............................157–158
memory seat .....................66, 156
second row seats ............161, 164
third row seats ........164, 166–167
Second-row power fold seat ....162
568Index
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