phone FORD FOCUS 2010 2.G User Guide

In Canada:
Mailing address (Ford vehicles)
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Mailing address (Lincoln vehicles)
Lincoln Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-387-9333
Online
www.lincolncanada.com
Additional assistance
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company
policies, please contact the Ford Customer Relationship Center
In order to help you serve you better, please have the following
information available when contacting a Customer Relationship Center:
•Vehicle Identification Number (VIN)
•Your telephone number (home and business)
•The name of the authorized dealer and city where located
•The vehicle’s current odometer reading
In some states, you must directly notify Ford in writing before pursuing
remedies under your state’s warranty laws. Ford is also allowed a final
repair attempt in some states.
Customer Assistance
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If your vehicle must be serviced while you are traveling or living in
Central America, the Caribbean, or the Middle East, contact the nearest
authorized dealer. If the authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
Email: [email protected]
If you are in another foreign country, contact the nearest authorized
dealer. If the authorized dealer employees cannot help you, they can
direct you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Export Operations.
Customers in the U.S. should call 1-800-392-3673.
ORDERING ADDITIONAL OWNER’S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
P.O. Box 07150
Detroit, Michigan 48207
Or to order a free publication catalog, call toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached by their website:
www.helminc.com.
(Items in this catalog may be purchased by credit card, check or
money order.)
Obtaining a French Owner’s Guide
French Owner’s Guides can be obtained from your authorized dealer or
by writing to:
Ford Motor Company of Canada, Limited
Service Publications CHQ202
The Canadian Road
P.O. Box 2000
Oakville, ON, Canada
L6J 5E4
Customer Assistance
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Lifestyle
Ash cup / smoker’s package
Cargo organization and management
Peace of mind
Keyless entry keypad
Remote start
Vehicle security systems
Wheel locks
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
Compliance Certification label). Consult your authorized dealer for
specific weight information.
•The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems — such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
•Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive
use.
•To avoid interference with other vehicle functions, such as anti-lock
braking systems, amateur radio users who install radios and antennas
onto their vehicle should not locate the Amateur Radio Antennas in
the area of the driver’s side hood.
•Electrical or electronic accessories or components that are added to
the vehicle by the authorized dealer or the owner may adversely affect
battery performance and durability.
Accessories
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A
AdvanceTrac ..............................179
Air cleaner filter ...............256–257
Air conditioning
manual heating and air
conditioning system .................42
Airbag supplemental restraint
system ........................110, 119, 121
and child safety seats ............112
description ..............110, 119, 121
disposal ....................................125
driver airbag ............112, 120, 122
indicator light .................118, 124
operation .................112, 120, 122
passenger airbag .....112, 120, 122
side airbag ...............................119
Ambient mood/lighting ...............49
AM/FM .........................................25
Antifreeze
(see Engine coolant) ................236
Anti-lock brake system
(see Brakes) ..............................177
Anti-theft system ..................78, 86
arming the system ....................87
disarming a triggered system ..87
triggering ...................................87
Audio system (see Radio) .........25
Automatic transmission ............184
driving an automatic
overdrive .................................184
fluid, adding ............................253
fluid, checking ........................253
fluid, refill capacities ..............258
fluid, specification ..................258
Auxiliary input jack (Line in) ....33
Auxiliary power point .................58Axle
refill capacities ........................258
B
Battery .......................................234
acid, treating emergencies .....234
jumping a disabled battery ....205
maintenance-free ....................234
replacement, specifications ...257
servicing ..................................234
Belt-Minder.............................105
Booster seats .............................140
Brakes ................................176–177
anti-lock ...................................177
anti-lock brake system (ABS)
warning light ...........................177
fluid, checking and adding ....253
fluid, refill capacities ..............258
fluid, specifications .................258
lubricant specifications ..........258
parking ....................................178
shift interlock ..........................183
Break-in period .............................5
Bulbs ............................................49
C
Capacities for refilling fluids ....258
CD ................................................25
Cell phone use ..............................8
Child safety seats ......................129
attaching with tether straps ..138
in front seat ....................130, 133
in rear seat ......................130, 133
LATCH .....................................135
recommendations ...................127
Child safety seats - booster
seats ...........................................140
Index
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