pairing phone FORD FOCUS 2017 3.G User Guide

Cell phone issues
Possible solution
Possible cause
Issue
Replying to text messages using SYNC 3 is
not supported by iPhone.
Text messages from WhatsApp and Face-
book Messenger are not supported.
Your cell phone must support downloading
text messages through Bluetooth to receive
incoming text messages.
This is a cell phone-
dependent feature.
Audible text
messages do
not work on my
cell phone. Because each cell phone is different, refer
to your device's manual for the specific cell
phone you are pairing. In fact, there can be
differences between cell phones due to
brand, model, service provider and software
version.
This is a cell phone limita-
tion. USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
Possible device malfunc-
tion.
I am having
trouble
connecting my
device. Make sure you are using the manufacturer's
cable.
Make sure to correctly insert the USB cable
into the device and your vehicle's USB port.
Make sure that the device does not have
an auto-install program or active security
settings.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Make sure you are not leaving the device in
your vehicle during very hot or cold
temperatures.
This is a device limitation.
SYNC 3 does
not recognize
my device when
I start my
vehicle.
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Focus (CDH) Canada/United States of America, HM5J 19A321 AA enUSA, Edition date: 201608, First Printing SYNC™ 3

Pairing Your Cell Phone for the First
Time.................................................................. 364
Phone Menu........................................................ 365
Receiving Calls.................................................... 367
Smartphone Connectivity.............................. 368
Text Messaging.................................................. 368
Post-Crash Alert System...........................193
Power Door Locks See: Locking and Unlocking............................. 59
Power Seats
.....................................................112
Power Lumbar....................................................... 113
Power Windows...............................................81 Accessory Delay.................................................... 82
Bounce-Back
.......................................................... 81
One-Touch Down.................................................. 81
One-Touch Up........................................................ 81
Window Lock.......................................................... 81
Protecting the Environment........................15
R
Rear Parking Aid
.............................................151
Rear Seats........................................................113
Folding the Seatback......................................... 113
Rear Under Floor Storage..........................176 Cargo Management System........................... 176
Rear View Camera
.......................................159
Enhanced Park Aids............................................ 161
Using the Rear View Camera System.........159
Rear View Camera See: Rear View Camera.................................... 159
Rear Window Wiper and Washers
...........74
Rear Window Washer......................................... 74
Rear Window Wiper............................................. 74
Rear Wiper Blades See: Changing the Rear Wiper Blades.......225
Refueling..........................................................132 System Warnings................................................ 134
Remote Control - Vehicles With: Integrated Key Transmitter......................49
Changing the Remote Control Battery........50
Integrated Keyhead Transmitter.................... 49
Locating Your Vehicle......................................... 50
Programming a New Remote Control.........49
Reprogramming the Unlocking Function.............................................................. 50
Sounding the Panic Alarm............................... 50Remote Control - Vehicles With: Keyless
Entry.................................................................47
Changing the Remote Control Battery........48
Intelligent Access Key......................................... 47
Locating Your Vehicle......................................... 49
Programming a New Remote Control.........48
Remote Control - Vehicles With: Keyless Entry with Remote Start............................51
Changing the Remote Control Battery..........51
Intelligent Access Key.......................................... 51
Locating Your Vehicle......................................... 52
Programming a New Remote Control...........51
Remote Start......................................................... 52
Sounding the Panic Alarm................................ 52
Remote Start.................................................109 Automatic Settings........................................... 109
Heated and Cooled Devices........................... 109
Last Settings........................................................ 109
Removing a Headlamp
..............................227
Repairing Minor Paint Damage...............242
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control.............................................................53
Reporting Safety Defects (Canada Only)
..............................................................199
Reporting Safety Defects (U.S. Only)
..............................................................199
Roadside Assistance..................................189
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 189
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................190
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 190
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 189
Vehicles Sold in the United States: Using Roadside Assistance.................................... 189
Roadside Emergencies
..............................189
Running-In See: Breaking-In.................................................. 186
461
Focus (CDH) Canada/United States of America, HM5J 19A321 AA enUSA, Edition date: 201608, First Printing Index

SYNC™ Troubleshooting.........................328
T
Tailgate See: Manual Liftgate........................................... 63
Technical Specifications See: Capacities and Specifications............269
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................196
Tire Care
..........................................................245
Glossary of Tire Terminology......................... 247
Important Information for 235/40R18 Low-Profile Tires and Wheels.................. 245
Information About Uniform Tire Quality Grading............................................................. 245
Information Contained on the Tire Sidewall........................................................... 248
Temperature A B C............................................ 246
Traction AA A B C.............................................. 246
Treadwear............................................................ 246
Tire Pressure Monitoring System............261 Changing Tires With a Tire Pressure
Monitoring System....................................... 262
Understanding Your Tire Pressure Monitoring System ...................................... 262
Tires See: Wheels and Tires..................................... 245
Towing a Trailer.............................................182
Towing the Vehicle on Four Wheels - 1.0L EcoBoost™, Automatic
Transmission...............................................183
Emergency Towing............................................. 183
Recreational Towing.......................................... 183
Towing the Vehicle on Four Wheels - 2.0L, Automatic Transmission
..............183
Emergency Towing............................................. 183
Recreational Towing......................................... 184
Towing the Vehicle on Four Wheels - Manual Transmission...............................182
Recreational Towing.......................................... 182
Towing
..............................................................182
Traction Control............................................148
Principle of Operation....................................... 148
Transmission Code Designation
.............274
Transmission..................................................138
Transmission See: Transmission.............................................. 138Transporting the Vehicle............................182
Trip Computer
.................................................94
All Values................................................................ 94
Average Fuel Consumption.............................. 94
Distance to Empty............................................... 94
Outside Air Temperature................................... 94
Resetting the Trip Computer........................... 94
Trip Odometer....................................................... 94
Trip Timer................................................................ 94
Type Approvals
..............................................451
U
Under Hood Overview - 1.0L EcoBoost™..................................................214
Under Hood Overview - 2.0L....................215
Unique Driving Characteristics................126
USB Port
..........................................................297
Using Cruise Control....................................162
Switching Cruise Control Off.......................... 162
Switching Cruise Control On.......................... 162
Using MyKey With Remote Start Systems
...........................................................57
Using Snow Chains....................................260
Using Stability Control...............................150
Using SYNC™ With Your Media Player
.............................................................319
Accessing Your USB Song Library...............323
Bluetooth Devices and System
Settings............................................................. 325
Connecting Your Digital Media Player to the USB Port........................................................... 319
Media Menu Features....................................... 322
Media Voice Commands................................ 320
USB 2
...................................................................... 325
Voice Commands for Audio Sources.........326
Using SYNC™ With Your Phone
............302
Accessing Features through the Phone
Menu.................................................................. 307
Accessing Your Phone Settings.................... 310
Bluetooth Devices............................................... 311
Making Calls........................................................ 306
Pairing a Phone for the First Time...............303
Pairing Subsequent Phones......................... 304
Phone Options during an Active Call........306
Phone Voice Commands............................... 304
Receiving Calls................................................... 306
System Settings.................................................. 312
463
Focus (CDH) Canada/United States of America, HM5J 19A321 AA enUSA, Edition date: 201608, First Printing Index