pairing phone FORD FOCUS ELECTRIC 2018 Owners Manual

Waxing..............................................................185
Cleaning the Engine....................................185
Cleaning the Windows and Wiper
Blades..........................................................186
Cleaning the Interior....................................186
Cleaning the Instrument Panel and Instrument Cluster Lens........................187
Cleaning Leather Seats..............................187
Repairing Minor Paint Damage...............188
Cleaning the Wheels
...................................188
Vehicle Storage
.............................................188
Wheels and Tires
Tire Sealant and Inflator Kit......................191
Tire Care
...........................................................197
Using Snow Chains......................................212
Tire Pressure Monitoring System............212
Changing a Road Wheel
............................216
Lug Nuts
............................................................217
Capacities and Specific- ations
Motorcraft Parts
............................................218
Vehicle Identification Number.................219
Vehicle Certification Label
.......................220
Transmission Code Designation............220
Capacities and Specifications.................221
Audio System
General Information
....................................223
Audio Unit - Vehicles With: Sony Audio System.........................................................224
Media Hub
......................................................226
SYNC™ 3
General Information
....................................227
Home Screen
................................................238
Using Voice Recognition...........................239
Entertainment..............................................245
Phone...............................................................255 Navigation......................................................260
Electric Vehicle Information....................269
Apps.................................................................288
Settings...........................................................290
SYNC™ 3 Troubleshooting.....................304
Accessories
Accessories.....................................................316
Ford Protect
Ford Protect....................................................318
Scheduled Maintenance
General Maintenance Information.......320
Normal Scheduled Maintenance...........323
Scheduled Maintenance Record...........324
Appendices
Electromagnetic Compatibility
..............334
End User License Agreement.................336
Type Approvals
..............................................361
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2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing Table of Contents

•
Do not attempt to service or repair the
system. Have an authorized dealer
check your vehicle.
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's user guide for further
information.
• For your safety, some SYNC 3 functions
are speed-dependent. Their use is
limited to when your vehicle is traveling
at speeds under 3 mph (5 km/h). Make
sure that you review your device's
manual before using it with SYNC 3. Speed-restricted Features
Some features of this system may be too
difficult to use while your vehicle is moving
so they are restricted from use unless your
vehicle is stationary.
•
Screens crowded with information,
such as Point of Interest reviews and
ratings, SiriusXM Traffic and Travel Link
sports scores, movie times or ski
conditions.
• Any action that requires you to use a
keyboard is restricted, such as entering
a navigation destination or editing
information.
• All lists are limited so the user can view
fewer entries (such as phone contacts
or recent phone call entries).
See the following chart for more specific
examples. Restricted features
Pairing a Bluetooth phone.
Cellular Phone
Browsing of list entries is limited for phone contacts and
recent phone calls.
Editing the keypad code.
System Functionality
Enabling Valet Mode.
Editing settings while the rear view camera or active park
assist are active.
Editing Wi-Fi settings.
Wi-Fi
Editing the list of wireless networks.
Connecting to a new Wi-Fi network.
Viewing received text messages.
Text Messages
Using the keyboard to enter a destination.
Navigation
Adding or editing Navigation Favorites entries or Avoid
Areas.
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2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing SYNC™ 3

Phone Voice Commands
Pairing a Phone
You can use voice commands to connect
your Bluetooth-enabled phone to the
system.
To pair your phone, press the voice button and when prompted, say: Description
Voice command
Follow the on-screen instructions to complete the pairingprocess. See Settings (page 290).
Pair Phone
Making Calls
___ is a dynamic listing, meaning that for
phone voice commands it can be the name
of the contact you wish to call or the digits
you want to dial.
Press the voice button and say a command similar to the following: Description
Voice command
Allows you to call a specific contact from your phonebook
such as "Call Jenny".
Call ___
Allows you to call a specific contact from your phonebook
at a specific location such as "Call Jenny at Home".
Call ___ at ___
Allows you to dial a specific number such as “Dial 867-5309”.
Dial ___
Please make sure that you are saying the
contact name exactly as it appears in your
contact list.
Once you have provided the digits of the phone number, you can say the following
commands: Description
Voice Command
If the full number was not entered with the first command, you
can continue saying the number.
<0-9>
Tells SYNC 3 to make the phone call.
Dial
Tells SYNC 3 to erase the last block of digits stated.
Delete
Tells SYNC 3 to erase the entire number.
Clear
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2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing SYNC™ 3

PHONE
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Hands-free calling is one of the main
features of the system. Once you pair your
cell phone, you can access many options
using the touchscreen or voice commands.
While the system supports a variety of
features, many are dependent on your cell
phone
’s functionality.
Pairing Your Cell Phone for the
First Time
Pair your Bluetooth-enabled phone with
the system before using the functions in
hands-free mode.
Switch on Bluetooth on your device to
begin pairing. See your phone ’s manual if
necessary.
To add a phone, select: Menu Item
Add Phone
1. Follow the on-screen instructions.
2. A prompt alerts you to search for the system on your phone.
3. Select your vehicle's make and model as it displays on your phone. 4. Confirm that the six-digit number
appearing on your phone matches the
six-digit number on the touchscreen.
5. The touchscreen indicates when the pairing is successful.
6. Your phone may prompt you to give the system permission to access
information. To check your phone ’s
compatibility, see your phone ’s manual
or visit the website.
Alternatively, to add a phone, select: Menu Item
Add Phone
Then select:
Discover Other Bluetooth Devices
1. Follow the on-screen instructions.
2. Select your phone's name when it appears on the touchscreen.
3. Confirm that the six-digit number appearing on your phone matches the
six-digit number on the touchscreen.
4. The touchscreen indicates when the pairing is successful.
5. Your phone may prompt you to give the system permission to access
information. To check your phone ’s
compatibility, see your phone ’s manual
or visit the website.
At a minimum, most cell phones with
Bluetooth wireless technology support the
following functions:
• Answering an incoming call.
• Ending a call.
• Dialing a number.
• Call waiting notification.
• Caller identification.
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2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing SYNC™ 3

Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
To check your phone
’s compatibility,
see your phone ’s manual or visit the
website: Websites
owner.ford.com Websites
www.syncmyride.ca
www.syncmaroute.ca
Phone Menu
This menu becomes available after pairing
a phone. Action and Description
Menu Item
Item
Displays your recent calls.
Recent
Call List
A
You can place a call by selecting an entry from this list.
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2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing SYNC™ 3E251249
G

Action and Description
Menu Item
This allows you to view the version level of the Gracenote Database.
Gracenote® Data-
base Info
This allows you to view the manufacturer and model number of your
media device.
Device Informa-
tion
Erase the stored in media information in order to re-index.
Update Media
Index
Clock
To adjust the time, select the up and down
arrows on either side of the screen. The
arrows on the left adjust the hour and
arrows on the right adjust the minute. You
can then select AM or PM. You can adjust the following features:Action and Description
Menu Item
Select how time displays.
Clock Format
When active, the clock adjusts to time zone changes.
Auto Time Zone
Update This feature is only available in vehicles with navigation.
When selected, the vehicle clock resets to GPS satellite time.
Reset Clock to
GPS Time
The system automatically saves any
updates you make to the settings. Bluetooth
Pressing this button allows you to access
the following: Action
Menu Item
Turning Bluetooth off disconnects all devices and does not permit
new connections.
Bluetooth
You must activate Bluetooth to pair a
Bluetooth-enabled device.
The processes of pairing a Bluetooth
device is the same as pairing a phone. See
Pairing a Device in Phone settings for how
to pair a device and the available options. Phone
Pair your Bluetooth-enabled phone with
the system before using the functions in
hands-free mode.
Switch on Bluetooth on your device to
begin pairing. See your phone
’s manual if
necessary.
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2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing SYNC™ 3

To add a phone, select:
Menu Item
Add Phone
1. Follow the on-screen instructions.
2. A prompt alerts you to search for the system on your phone.
3. Select your vehicle's make and model as it displays on your phone.
4. Confirm that the six-digit number appearing on your phone matches the
six-digit number on the touchscreen.
5. The touchscreen indicates when the pairing is successful.
6. Your phone may prompt you to give the system permission to access
information. To check your phone ’s
compatibility, see your phone ’s manual
or visit the website.
Alternatively, to add a phone, select: Menu Item
Add Phone
Then select:
Discover Other Bluetooth Devices 1. Follow the on-screen instructions.
2. Select your phone's name when it
appears on the touchscreen.
3. Confirm that the six-digit number appearing on your phone matches the
six-digit number on the touchscreen.
4. The touchscreen indicates when the pairing is successful.
5. Your phone may prompt you to give the system permission to access
information. To check your phone ’s
compatibility, see your phone ’s manual
or visit the website.
Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
To check your phone ’s compatibility,
see your phone ’s manual or visit the
website: Website
owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
Once you have paired a device you can
adjust the following options. Action and Description
Menu Item
View Devices
You can then select: You can add a Bluetooth-enabled device by following the steps in
the previous table.
Add a Bluetooth
Device
You can select a phone by touching the name of the phone on the screen. You then
have the following options:
Depending on the status of the device, you can select either of these
options to interact with the selected device.
Connect
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2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing SYNC™ 3

Cell phone issues
Possible solution
Possible cause
Issue
iPhone •Go to your cell phone's Settings.
• Go to the Bluetooth Menu.
• Press the blue circle to the right of the
device named with your vehicle make
and model to enter the next menu.
• Turn Show Notifications on.
• Disconnect then reconnect your iPhone
from the SYNC 3 system to activate this
settings update.
Your iPhone is now set up to forward
incoming text messages to SYNC 3.
Repeat these steps for every other SYNC 3
vehicle that you connect. Your iPhone will
only forward incoming text messages to
SYNC 3 if the iPhone is not unlocked in the
messaging application.
Replying to text messages using SYNC 3 is
not supported by iPhone.
Text messages from WhatsApp and Face-
book Messenger are not supported.
Your cell phone must support downloading
text messages through Bluetooth to receive
incoming text messages.
This is a cell phone-
dependent feature.
Audible text
messages do
not work on my
cell phone. Because each cell phone is different, refer
to your device's manual for the specific cell
phone you are pairing. In fact, there can be
differences between cell phones due to
brand, model, service provider and software
version.
This is a cell phone limita-
tion.
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2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing SYNC™ 3

M
Maintenance..................................................169
General Information.......................................... 169
Manual Liftgate..............................................56
Closing the Liftgate.............................................. 57
Opening the Liftgate............................................ 57
Manual Seats
..................................................101
Media Hub......................................................226
Message Center See: Information Displays................................ 80
Mirrors See: Heated Windows and Mirrors................96
See: Windows and Mirrors................................. 71
Mobile Communications Equipment........11
Motorcraft Parts
............................................218
MyKey Troubleshooting...............................52
MyKey ™............................................................48
Principle of Operation........................................ 48
N
Navigation......................................................260 cityseeker............................................................. 268
Destination Mode.............................................. 263
Map Mode............................................................. 261
Navigation Map Updates................................ 269
Navigation Menu................................................ 266
SiriusXM Traffic and Travel Link................... 269
Waypoints............................................................. 267
Normal Scheduled Maintenance...........323
O
Opening and Closing the Hood...............170 Closing the Hood................................................ 170
Opening the Hood.............................................. 170
Ordering Additional Owner's Literature.......................................................153
Obtaining a French Owner ’s Manual..........154
Overhead Console
.......................................106
P
Parking Aids....................................................126 Principle of Operation....................................... 126
Parking Brake
...................................................121 Passive Anti-Theft System
........................58
SecuriLock.............................................................. 58
PATS See: Passive Anti-Theft System..................... 58
Perchlorate..........................................................9
Personal Safety System ™
..........................34
How Does the Personal Safety System
Work?.................................................................. 34
Phone...............................................................255 During a Phone Call.......................................... 258
Making Calls......................................................... 257
Pairing Your Cell Phone for the First Time................................................................... 255
Phone Menu........................................................ 256
Receiving Calls.................................................... 258
Smartphone Connectivity.............................. 259
Text Messaging................................................... 259
Post-Crash Alert System
...........................148
Power Door Locks See: Locking and Unlocking............................. 53
Power Seats
....................................................101
Power Lumbar..................................................... 102
Power Windows
...............................................71
Accessory Delay.................................................... 72
Bounce-Back........................................................... 71
One-Touch Down.................................................. 71
One-Touch Up........................................................ 71
Window Lock........................................................... 71
Protecting the Environment
........................12
R
Rear Parking Aid............................................126 Obstacle Distance Indicator............................ 127
Rear Seats.......................................................102 Folding the Seatback........................................ 102
Rear Under Floor Storage
..........................134
Cargo Management System.......................... 134
Rear View Camera........................................127 Enhanced Park Aids.......................................... 130
Using the Rear View Camera System.........128
Rear View Camera See: Rear View Camera.................................... 127
Rear Window Wiper and Washers...........65 Rear Window Washer......................................... 65
Rear Window Wiper............................................ 65
Rear Wiper Blades See: Changing the Rear Wiper Blades.........177
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2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing Index

Remote Control..............................................44
Changing the Remote Control Battery........45
Intelligent Access Key........................................ 44
Locating Your Vehicle......................................... 46
Programming a New Remote Control..........45
Remote Start......................................................... 46
Reprogramming the Unlocking Function.............................................................. 45
Sounding the Panic Alarm............................... 46
Remote Start...................................................97
Automatic Settings.............................................. 97
Heated and Cooled Devices............................ 98
Last Settings.......................................................... 98
Removing a Headlamp...............................178
Repairing Minor Paint Damage...............188
Replacement Parts Recommendation........................................10
Collision Repairs.................................................... 10
Scheduled Maintenance and Mechanical Repairs................................................................. 10
Warranty on Replacement Parts.................... 10
Replacing a Lost Key or Remote Control.............................................................47
Reporting Safety Defects (Canada Only)...............................................................154
Reporting Safety Defects (U.S. Only)...............................................................154
Roadside Assistance
...................................144
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 145
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................. 145
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 145
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 144
Vehicles Sold in the United States: Using Roadside Assistance.................................... 144
Roadside Emergencies...............................144
Running-In See: Breaking-In.................................................. 142
S
Safety Canopy ™
.............................................41
Scheduled Maintenance Record...........324
Scheduled Maintenance...........................320
Seatbelt Extension
........................................33 Seatbelt Height Adjustment.....................30
Seatbelt Reminder
..........................................31
Belt-Minder™......................................................... 31
Seatbelts............................................................27 Principle of Operation......................................... 27
Seatbelt Warning Lamp and Indicator Chime..............................................................30
Conditions of operation...................................... 31
Seats...................................................................99
Security..............................................................58
Settings...........................................................290 911 Assist............................................................... 295
Ambient Lighting............................................... 302
Bluetooth.............................................................. 292
Clock....................................................................... 292
Display................................................................... 303
General................................................................. 300
Media Player......................................................... 291
Mobile Apps......................................................... 298
Navigation............................................................ 296
Phone..................................................................... 292
Radio...................................................................... 295
Sound.................................................................... 290
Valet Mode........................................................... 304
Vehicle................................................................... 302
Voice Control....................................................... 303
Wi-Fi & Hotspot................................................. 300
Side Airbags
.....................................................40
Sitting in the Correct Position...................99
Snow Chains See: Using Snow Chains................................... 212
Special Notices
................................................10
New Vehicle Limited Warranty........................ 10
On Board Diagnostics Data Link Connector
............................................................. 11
Special Instructions............................................. 10
Speed Control See: Cruise Control.............................................. 131
Stability Control............................................124 Principle of Operation....................................... 124
Starting and Stopping the Electric Motor
..............................................................107
Starting the Electric Motor........................107 Keyless Starting................................................... 107
Starting Your Vehicle......................................... 107
Steering............................................................133 Electric Power Steering.................................... 133
Steering Wheel................................................61
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2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing Index