stop start FORD FUSION (AMERICAS) 2017 2.G Service Manual

Motorcraft Part number
Component
WW-2700 (passenger side)
* This part is designed for vehicles with Intelligent Access.
** This part is designed for vehicles with Automatic-Start-Stop.
We recommend Motorcraft replacement parts available at your Ford dealer or at
fordparts.com for scheduled maintenance. These parts meet or exceed Ford Motor
Company ’s specifications and are engineered for your vehicle. Use of other parts may
impact vehicle performance, emissions and durability. Your warranty may be void for any
damage related to use of other parts.
If a Motorcraft oil filter is not available, use an oil filter that meets industry performance
specification SAE/USCAR-36.
For spark plug replacement, contact an authorized dealer. Replace the spark plugs at the
appropriate intervals. See Scheduled Maintenance (page 477).
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Fusion (CC7) Canada/United States of America, enUSA, First Printing Capacities and Specifications

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
login on the app on the
phone before using them with AppLink. Also, some may have a "Ford SYNC"
setting, so check the app's
settings menu on the phone.
Closing and restarting apps may help SYNC find the
application if you cannot
discover it inside the vehicle. On an Android device, if
apps have an "Exit' or 'Quit'
Sometime apps do not
properly close and re-open their connection to SYNC, over ignition cycles, for example.
My phone is connected, my
app(s) are running, but I still cannot find any apps. option, select that then
restart the app. If the app
does not have that option, you can also manually
"Force Close" the app by
going to the phone's settings
menu, selecting 'Apps.' then finding the particular app
and choosing 'Force stop.' Don't forget to restart the
app afterwards, then select "Find New Apps" on SYNC.
On an iPhone with iOS7+, to force close an app, doubletab the home button then
swipe up on the app to close it. Tab the home button
again, then select the app again to restart it. After a
few seconds, the app should then appear in SYNC'sMobile App's Menu.
Reset the Bluetooth on your phone by turning it off and
then turning Bluetooth back
on. If you are in your vehicle, SYNC should be able to
automatically re-connect to your phone if you press the "Phone" button.
There is a Bluetooth bug on
some order versions of theAndroid operating systemthat may cause apps that
were found on your previous
vehicle drive to not be found
again if you have not turned off Bluetooth.
My Android phone is
connected, my app(s) are running, I restarted them,but I still cannot find any apps.
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Fusion (CC7) Canada/United States of America, enUSA, First Printing SYNC™

Information
Option
Missed calls
Outgoing calls
Incoming calls
All calls
Quick
dial
If you are on a call, the call information is displayed on the information display.
If you are receiving a call, you can accept it by selecting OK on the right-hand
steering wheel controls.
* Depending on your vehicle options, all of these choices may not display.
Use the OK and arrow buttons on the right
side of your steering wheel to scroll
through the available modes.
The selection menu expands and different
options appear.
• Press the up and down arrows to scroll
through the modes.
• Press the right arrow to enter the mode,
use the left arrow to exit the mode.
• Press the up and down arrows to make
adjustments within the chosen mode.
• Press
OK to confirm your selection.
Note: If your vehicle is not equipped with
navigation, compass appears in the display
instead of navigation. If you press the right
arrow to go into the compass menu, you can
see the compass graphic. The compass
displays the direction in which the vehicle
is traveling, not true direction (for example,
if the vehicle is traveling west, the middle
of the compass graphic displays west; north
displays to the left of west though its true
direction is to the right of west).
Using the Steering Wheel Controls
Depending on your vehicle and option
package, you can use different controls on
your steering wheel to interact with the
touchscreen system in different ways.
VOL:
Control the volume of audio output.
Mute:
Mute the audio output. Voice:
Press to start a voice session. Press
again to stop the voice prompt and
immediately begin speaking. Press and
hold to end a voice session.
SEEK NEXT:
• While in radio mode, press to seek
between memory presets.
• While in USB, Bluetooth Audio or CD
mode, press to seek between songs or
press and hold to fast seek.
SEEK PREVIOUS:
• While in radio mode, press to seek
between memory presets.
• While in USB, Bluetooth Audio or CD
mode, press to seek between songs or
press and hold to fast seek.
PHONE ACCEPT:
Press to answer a call
or switch between calls.
PHONE REJECT:
Press to end a call or
reject an incoming call.
Note: On some models, SEEK NEXT
may
be combined with PHONE REJECT and
SEEK PREVIOUS may be combined with
PHONE ACCEPT.
M:
Touch the control repeatedly to switch
between media sources (modes).
See
Steering Wheel (page 67).
Using Your Bezel Controls
Depending on your vehicle and option
package, you may also have these controls
on your instrument panel:
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Fusion (CC7) Canada/United States of America, enUSA, First Printing SYNC™ 3

Select the zoom in icon to see a
closer view of the map.
Select the zoom out icon to see
a farther away view of the map.
You can adjust the view in preset
increments. You can also pinch to zoom in
or out of the map.
The information bar tells you the names
of streets, cities or landmarks as you hover
over them with the crosshair curser.
You can change your view of the map by
tapping on the location indicator icon on
the right hand side of the screen. You can
choose from the following options: Heading up (2D map) This
always shows the direction of
forward travel to be upward on
the screen. This view is available
for map scales up to
3 mi (5 km). North up (2D map)
always
shows the northern direction to
be upward on the screen. 3D map mode
provides an
elevated perspective of the map.
Adjust this viewing angle and
rotate the map 180 degrees by
touching the map twice, and
then dragging your finger along the shaded
bar with arrows at the bottom of the map. Re-center the map by pressing
this icon whenever you scroll the
map away from your vehicle
’s
current location. Points of Interest (POI)
grouping icon: You can choose
up to three POI icons to display
on the map. If the chosen POIs
are located close together or are
at the same location a box is used to
display a single category icon instead of
repeating the same icon, in order to reduce
clutter. When you select the box on the
map, a pop-up appears indicating how
many POIs are in this location. Select the
pop up to see a list of the available POIs.
You can scroll through and select POIs
from this list.
If your vehicle is low on charge or fuel,
station icons automatically display on the
map.
If you have subscribed to SiriusXM Traffic
and Travel Link (where available), traffic
flow will be indicated on the map by green
(clear), yellow (slowing), and red
(stopped) road highlights. Traffic flow is
indicated where the information is
available and varies across the US.
You can choose to display traffic icons on
the map representing twelve different
types of incidents. See
Settings (page
448).
You can set a destination by hovering
above a location and selecting: Button
Start
438
Fusion (CC7) Canada/United States of America, enUSA, First Printing SYNC™ 3E207752 E207753 E207750 E207749 E207748 E207751 E207754

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
to SYNC 3 in order to find
AppLink-capable apps on
your device. iPhone users
must also connect to a USB
port with an Apple USB
cable.
Make sure you have down-
loaded and installed the
latest version of the app
from your phone's app store.
Make sure the app is running
on your phone. Some apps
AppLink-enabled apps are
not installed and running on
your mobile device.
My phone is connected, but
I still cannot find any apps.
require you to register or
login to the app on the
phone before using them
with AppLink. Also, some
may have a "Ford SYNC"
setting, so check the app's
settings menu on the phone.
Closing and restarting apps
may help SYNC 3 find the
application if you cannot
discover it inside the vehicle.
On an Android device, if
apps have an 'Exit' or 'Quit'
Sometimes apps do not
properly close and re-open
their connection to SYNC 3,
over ignition cycles, for
example.
My phone is connected, my
app(s) are running, but I still
cannot find any apps.
option, then select it and
restart the app. If the app
does not have that option,
select the phone's settings
menu and select 'Apps',
then find the particular app
and choose 'Force stop.' Do
not forget to restart the app
afterward, then select "Find
New Apps" on SYNC 3.
467
Fusion (CC7) Canada/United States of America, enUSA, First Printing SYNC™ 3

A
A/C
See: Climate Control........................................... 117
About This Manual...........................................7
ABS See: Brakes............................................................ 173
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 173
Accessories....................................................473 Exterior Style........................................................ 473
Interior Style......................................................... 473
Lifestyle.................................................................. 473
Peace of Mind...................................................... 473
Accessories See: Replacement Parts
Recommendation............................................ 12
ACC See: Using Adaptive Cruise Control.............195
Active Park Assist
.........................................185
Deactivating the Active Park Assist
Feature.............................................................. 189
Parallel Parking, Perpendicular Parking, Parallel Park Out Assist.............................. 185
Troubleshooting the System......................... 189
Adjusting the Headlamps..........................271 Horizontal Aim Adjustment............................ 272
Vertical Aim Adjustment.................................. 271
Adjusting the Steering Wheel
....................67
Power Tilt and Telescope Steering
Column................................................................ 67
Airbag Disposal...............................................47
Air Conditioning See: Climate Control........................................... 117
Air Filter See: Changing the Engine Air Filter.............278
Alarm See: Anti-Theft Alarm........................................ 66
All-Wheel Drive.............................................168
Ambient Lighting...........................................80
Anti-Theft Alarm............................................66 Arming the Alarm................................................ 66
Disarming the Alarm........................................... 66
Appendices...................................................496
Apps.................................................................445 ........................................................................\
.......... 445
SiriusXM Traffic and Travel Link................... 447Audible Warnings and Indicators.............92
Headlamps On Warning Chime...................... 92
Keyless Warning Alert......................................... 92
Parking Brake On Warning Chime.................. 92
Audio Control..................................................68 MODE....................................................................... 69
Seek, Next or Previous....................................... 69
Audio System
................................................345
General Information......................................... 345
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio.............................348
Audio Unit - Vehicles With: AM/FM/ CD
...................................................................346
Audio Unit - Vehicles With: Sony AM/ FM/CD..........................................................350
Menu Structure.................................................... 351
Autolamps.........................................................74 Windshield Wiper Activated
Headlamps......................................................... 74
Automatic Climate Control - Vehicles With: Sony Audio System.......................120
Automatic Climate Control - Vehicles Without: Sony Audio System.................119
Automatic High Beam Control..................76 Activating the System......................................... 77
Manually Overriding the System..................... 77
Automatic Transmission............................163 Automatic Transmission Adaptive
Learning............................................................. 167
Brake-Shift Interlock Override...................... 166
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 167
SelectShift Automatic ™
Transmission................................................... 165
Understanding the Positions of Your Automatic Transmission............................. 163
Automatic Transmission Fluid Check - 1.5L EcoBoost™/2.0L EcoBoost™/
2.5L................................................................266
Automatic Transmission Fluid Check - 2.7L EcoBoost™
........................................267
Adding Transmission Fluid ............................ 268
Checking the Transmission Fluid Level ........................................................................\
...... 267
Auto-Start-Stop.............................................151 Disabling Auto StartStop................................. 152
Enabling Auto StartStop................................... 151
515
Fusion (CC7) Canada/United States of America, enUSA, First Printing Index

Why Maintain Your Vehicle?..........................
477
Why Maintain Your Vehicle at Your Dealership?...................................................... 477
Getting Assistance Outside the U.S. and Canada..........................................................241
Getting the Services You Need...............238 Away From Home.............................................. 238
Global Opening and Closing......................82 Closing the Windows.......................................... 82
Opening the Windows........................................ 82
H
Hazard Warning Flashers..........................232
Headlamp Adjusting See: Adjusting the Headlamps...................... 271
Headlamp Exit Delay.....................................75
Headlamp Removal See: Removing a Headlamp.......................... 273
Head Restraints.............................................127 Adjusting the Head Restraint......................... 128
Tilting Head Restraints .................................... 128
Heated Seats..................................................134
Heated Steering Wheel................................70
Heated Windows and Mirrors
..................125
Heated Exterior Mirror....................................... 125
Heated Rear Window........................................ 125
Heating See: Climate Control........................................... 117
Hill Start Assist..............................................176 Switching the System On and Off................177
Using Hill Start Assist........................................ 176
Hints on Controlling the Interior Climate...........................................................122
Cooling the Interior Quickly............................. 124
General Hints........................................................ 122
Heating the Interior Quickly............................ 123
Recommended Settings for Cooling...........124
Recommended Settings for Heating...........123
Side Window Defogging in Cold Weather............................................................. 124
Hints on Driving With Anti-Lock Brakes
.............................................................173
Home Screen..................................................411
Hood Lock See: Opening and Closing the Hood..........256 I
In California (U.S. Only)
............................239
Information Display Control.......................70 Information Display Control Features..........70
Information Displays
.....................................93
General Information............................................ 93
Information Messages................................102 Active Park............................................................ 102
Adaptive Cruise Control................................... 103
AdvanceTrac®..................................................... 103
Airbag..................................................................... 104
Alarm...................................................................... 104
All-Wheel Drive................................................... 106
Automatic Engine Shutdown........................ 106
Auto Start-Stop.................................................. 104
Battery and Charging System........................ 107
Blind Spot Information and Cross Traffic Alert System.................................................... 107
Doors and Locks................................................. 108
Driver Alert............................................................ 108
Fuel........................................................................\
.. 108
Hill Start Assist................................................... 108
Keys and Intelligent Access............................ 109
Lane Keeping System........................................ 110
Maintenance......................................................... 110
MyKey........................................................................\
111
Park Aid.................................................................... 112
Park Brake............................................................... 112
Power Steering..................................................... 113
Pre-Collision Assist............................................. 113
Remote Start......................................................... 113
Seats........................................................................\
. 114
Starting System ................................................... 114
Tire Pressure Monitoring System................... 114
Traction Control................................................... 115
Transmission......................................................... 115
Installing Child Restraints.............................17 Child Seats............................................................... 17
Using Lap and Shoulder Belts.......................... 18
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 22
Using Tether Straps............................................. 24
Instrument Cluster
........................................86
Instrument Lighting Dimmer......................75
Vehicles With Front Fog Lamps...................... 75
Vehicles Without Front Fog Lamps...............75
519
Fusion (CC7) Canada/United States of America, enUSA, First Printing Index

Reporting Safety Defects (Canada
Only)..............................................................243
Reporting Safety Defects (U.S. Only)..............................................................243
Roadside Assistance...................................231
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 231
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................232
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 232
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 231
Vehicles Sold in the United States: Using Roadside Assistance.................................... 231
Roadside Emergencies
...............................231
Running-In See: Breaking-In................................................. 228
Running Out of Fuel....................................156 Adding Fuel From a Portable Fuel
Container........................................................... 157
Filling a Portable Fuel Container................... 157
S
Safety Canopy ™
............................................44
Safety Precautions.......................................153
Satellite Radio..............................................356 Satellite Radio Electronic Serial Number
(ESN)................................................................. 357
Satellite Radio Reception Factors...............357
SIRIUS® Satellite Radio Service.................. 357
Troubleshooting................................................. 358
Scheduled Maintenance Record...........485
Scheduled Maintenance
...........................477
Seatbelt Extension.........................................37
Seatbelt Height Adjustment......................34
Seatbelt Reminder.........................................35
Belt-Minder™........................................................ 35
Seatbelts...........................................................30 Principle of Operation........................................ 30
Seatbelt Warning Lamp and Indicator Chime...............................................................35
Conditions of operation..................................... 35
Seats
..................................................................127
Security..............................................................65
Settings...........................................................448 911 Assist............................................................... 453Ambient Lighting...............................................
458
Bluetooth............................................................. 450
Clock...................................................................... 449
Display
................................................................... 459
General.................................................................. 457
Media Player....................................................... 448
Mobile Apps........................................................ 456
Navigation............................................................ 454
Phone.................................................................... 450
Radio...................................................................... 453
Sound.................................................................... 448
Valet Mode.......................................................... 460
Vehicle................................................................... 458
Voice Control...................................................... 460
Wi-Fi....................................................................... 458
Side Airbags
.....................................................43
Side Sensing System..................................183 Obstacle Distance Indicator........................... 184
Sitting in the Correct Position...................127
Snow Chains See: Using Snow Chains................................. 308
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance..............................................483
Exceptions........................................................... 485
Speed Control See: Cruise Control............................................ 194
Spinout Detection
.......................................235
Stability Control............................................179
Principle of Operation....................................... 179
Starting a Gasoline Engine........................147 Automatic Engine Shutdown........................ 148
Failure to Start...................................................... 147
Guarding Against Exhaust Fumes................149
Important Ventilating Information...............149
Starting Your Vehicle......................................... 147
Stopping the Engine When Your Vehicle is Moving............................................................... 148
Stopping the Engine When Your Vehicle is Stationary......................................................... 148
Starting and Stopping the Engine.........146 General Information.......................................... 146
Steering.............................................................212 Electric Power Steering..................................... 212
522
Fusion (CC7) Canada/United States of America, enUSA, First Printing Index

Blocked Sensor..................................................
200
Canceling the Set Speed................................. 199
Changing the Set Speed................................. 198
Detection Issues................................................. 199
Following a Vehicle............................................ 197
Following a Vehicle to a Complete Stop..................................................................... 197
Hilly Condition Usage....................................... 199
Overriding the System...................................... 198
Park Brake Application..................................... 199
Resuming the Set Speed................................. 199
Setting the Adaptive Cruise Speed.............196
Setting the Adaptive Cruise Speed When Your Vehicle is Stationary........................... 196
Setting the Gap Distance................................. 197
Switching Adaptive Cruise Control Off....................................................................... 199
Switching Adaptive Cruise Control On........................................................................\
196
Switching to Normal Cruise Control............201
System Not Available...................................... 200
Using All-Wheel Drive................................168 Driving In Special Conditions With
All-Wheel Drive (AWD)............................... 168
Using Cruise Control...................................194 Switching Cruise Control Off......................... 195
Switching Cruise Control On.......................... 194
Using MyKey With Remote Start Systems...........................................................57
Using Snow Chains....................................308
Using Stability Control...............................180
Using Summer Tires
..................................308
Using SYNC™ With Your Media Player.............................................................381
Accessing Your USB Song Library...............385
Bluetooth Devices and System Settings............................................................. 387
Connecting Your Digital Media Player to the USB Port........................................................... 381
Media Menu Features...................................... 385
Media Voice Commands................................. 382
USB 2...................................................................... 387
Voice Commands for Audio Sources.........388
Using SYNC™ With Your Phone............364 Accessing Features through the Phone
Menu................................................................. 369
Accessing Your Phone Settings.................... 372
Bluetooth Devices.............................................. 373Making Calls.........................................................
367
Pairing a Phone for the First Time..............364
Pairing Subsequent Phones.......................... 365
Phone Options during an Active Call.........368
Phone Voice Commands............................... 366
Receiving Calls................................................... 368
System Settings................................................. 374
Text Messaging................................................... 370
Using Traction Control................................178 Switching the System Off................................ 178
System Indicator Lights and Messages.......................................................... 178
Using a Switch..................................................... 178
Using the Information Display Controls............................................................. 178
Using Voice Recognition...........................362 Audio Voice Commands.................................. 413
Climate Voice Commands.............................. 414
Initiating a Voice Session................................ 362
Mobile App Voice Commands....................... 416
Navigation Voice Commands........................ 415
Phone Voice Commands................................. 414
SiriusXM Traffic and Travel Link Voice Commands....................................................... 417
System Interaction and Feedback..............363
Voice Settings Commands.............................. 417
Utilizing the Mediation/Arbitration Program (Canada Only)
.........................241
V
Vehicle Care
...................................................279
General Information.......................................... 279
Vehicle Certification Label.......................328
Vehicle Identification Number
................327
Vehicle Storage............................................284
Battery................................................................... 285
Body....................................................................... 284
Brakes.................................................................... 285
Cooling system................................................... 285
Engine.................................................................... 284
Fuel system.......................................................... 285
General.................................................................. 284
Miscellaneous..................................................... 285
Removing Vehicle From Storage.................285
Tires........................................................................\
285
Ventilation See: Climate Control........................................... 117
524
Fusion (CC7) Canada/United States of America, enUSA, First Printing Index

VIN
See: Vehicle Identification Number.............327
Voice Control...................................................69
W
Warning Lamps and Indicators................89 Adaptive Cruise Control.................................... 89
Anti-Lock Braking System................................ 89
Auto Start-stop.................................................... 89
Battery..................................................................... 89
Blind Spot Monitor.............................................. 89
Brake System........................................................ 89
Cruise Control....................................................... 89
Direction Indicator............................................... 90
Door Ajar................................................................. 90
Electric Park Brake.............................................. 90
Engine Coolant Temperature.......................... 90
Engine Oil................................................................ 90
Fasten Seatbelt.................................................... 90
Front Airbag........................................................... 90
Front Fog Lamps.................................................. 90
Grade Assist........................................................... 90
Heads Up Display................................................ 90
High Beam.............................................................. 90
Hood Ajar................................................................ 90
Lane Keeping Aid................................................. 90
Low Fuel Level........................................................ 91
Low Tire Pressure Warning................................ 91
Parking Lamps....................................................... 91
Powertrain Fault.................................................... 91
Service Engine Soon............................................ 91
Sport Mode.............................................................. 91
Stability Control..................................................... 91
Stability Control Off............................................ 92
Trunk Ajar................................................................ 92
Washer Fluid Check....................................269
Washers See: Cleaning the Exterior............................... 279
See: Wipers and Washers................................... 71
Waxing............................................................280
Wheel Nuts See: Changing a Road Wheel......................... 312
Wheels and Tires.........................................286 Technical Specifications - 1.5L EcoBoost™/
2.0L EcoBoost™/2.5L................................. 318
Technical Specifications - 2.7L EcoBoost™...................................................... 319Windows and Mirrors.....................................81
Windshield Washers......................................72
Windshield Wipers..........................................71
Intermittent Wipe.................................................. 71
Speed Dependent Wipers.................................. 71
Wiper Blades See: Checking the Wiper Blades.................. 270
Wipers and Washers......................................71
525
Fusion (CC7) Canada/United States of America, enUSA, First Printing Index