stop start FORD FUSION ENERGI 2019 Owner's Guide

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
login on the app on the
phone before using them with AppLink. Also, some may have a "Ford SYNC"
setting, so check the app's
settings menu on the phone.
Closing and restarting apps may help SYNC find the
application if you cannot
discover it inside the vehicle. On an Android device, if
apps have an "Exit' or 'Quit'
Sometime apps do not
properly close and re-open their connection to SYNC, over ignition cycles, for example.
My phone is connected, my
app(s) are running, but I still cannot find any apps. option, select that then
restart the app. If the app
does not have that option, you can also manually
"Force Close" the app by
going to the phone's settings
menu, selecting 'Apps.' then finding the particular app
and choosing 'Force stop.' Don't forget to restart the
app afterwards, then select "Find New Apps" on SYNC.
On an iPhone with iOS7+, to force close an app, doubletab the home button then
swipe up on the app to close it. Tab the home button
again, then select the app again to restart it. After a
few seconds, the app should then appear in SYNC'sMobile App's Menu.
Reset the Bluetooth on your phone by turning it off and
then turning Bluetooth back
on. If you are in your vehicle, SYNC should be able to
automatically re-connect to your phone if you press the "Phone" button.
There is a Bluetooth bug on
some older versions of theAndroid operating systemthat may cause apps that
were found on your previous
vehicle drive to not be found
again if you have not turned off Bluetooth.
My Android phone is
connected, my app(s) are running, I restarted them,but I still cannot find any apps.
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Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing SYNC™

Information
Option
Missed calls
Outgoing calls
Incoming calls
All calls
Quick
dial
If you are on a call, the call information is displayed on the information display.
If you are receiving a call, you can accept it by selecting OK on the right-hand
steering wheel controls.
* Depending on your vehicle options, all of these choices may not display.
Use the OK and arrow buttons on the right
side of your steering wheel to scroll
through the available modes.
The selection menu expands and different
options appear.
• Press the up and down arrows to scroll
through the modes.
• Press the right arrow to enter the mode,
use the left arrow to exit the mode.
• Press the up and down arrows to make
adjustments within the chosen mode.
• Press
OK to confirm your selection.
Note: If your vehicle is not equipped with
navigation, compass appears in the display
instead of navigation. If you press the right
arrow to go into the compass menu, you can
see the compass graphic. The compass
displays the direction in which the vehicle
is traveling, not true direction (for example,
if the vehicle is traveling west, the middle
of the compass graphic displays west; north
displays to the left of west though its true
direction is to the right of west).
Using the Controls on the Steering
Wheel
Depending on your vehicle and option
package, you can use different controls on
your steering wheel to interact with the
touchscreen system in different ways.
VOL:
Control the volume of audio output.
Mute:
Mute the audio output. Voice:
Press to start a voice session. Press
again to stop the voice prompt and
immediately begin speaking. Press and
hold to end a voice session.
SEEK NEXT:
• While in radio mode, press to seek
between memory presets.
• While in USB, Bluetooth Audio or CD
mode, press to seek between songs or
press and hold to fast seek.
SEEK PREVIOUS:
• While in radio mode, press to seek
between memory presets.
• While in USB, Bluetooth Audio or CD
mode, press to seek between songs or
press and hold to fast seek.
PHONE ACCEPT:
Press to answer a call
or switch between calls.
PHONE REJECT:
Press to end a call or
reject an incoming call.
Note: On some models, SEEK NEXT
may
be combined with PHONE REJECT and
SEEK PREVIOUS may be combined with
PHONE ACCEPT.
M:
Touch the control repeatedly to switch
between media sources (modes).
See
Steering Wheel (page 71).
Using the Controls on the Bezel
Depending on your vehicle and option
package, you may also have these controls
on your instrument panel:
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Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing SYNC™ 3

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
then find the particular app
and choose 'Force stop.' Do
not forget to restart the app
afterward, then select
"Connect Mobile Apps" on
SYNC 3.
On an iPhone with iOS7+, to
force close an app, double
tap the home button then
swipe up on the app to close
it. Tap the home button
again, then select the app
again to restart it. After a
few seconds, the app should
then appear in SYNC 3's
Mobile App's Menu.
Switch Bluetooth off and
then on to reset it on your
phone. If you are in your
vehicle, SYNC 3 should be
able to automatically re-
connect to your phone if you
press the "Phone" button.
There is a Bluetooth issue
on some older versions of
the Android operating
system that may cause apps
that were found on your
previous vehicle drive to not
be found again if you did not
switch Bluetooth off.
My Android phone is
connected, my app(s) are
running, I restarted them,
but I still cannot find any
apps.
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Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing SYNC™ 3

H
Hazard Flashers...........................................230
Headlamp Adjusting See: Adjusting the Headlamps..................... 267
Headlamp Exit Delay
....................................79
Headlamp Removal See: Removing a Headlamp......................... 268
Headrest See: Head Restraints......................................... 126
Head Restraints.............................................126 Adjusting the Head Restraint.......................... 127
Tilting Head Restraints .................................... 128
Heated Exterior Mirrors...............................124
Heated Rear Window..................................124
Heated Seats..................................................132
Heated Steering Wheel................................74
Heating See: Climate Control......................................... 120
High Voltage Battery Cut-Off Switch.............................................................172
High Voltage Battery
...................................166
General Information.......................................... 166
Hill Start Assist..............................................179 Switching the System On and Off...............180
Using Hill Start Assist....................................... 180
Hints on Controlling the Interior Climate..........................................................123
Defogging the Side Windows in Cold Weather............................................................. 123
General Hints........................................................ 123
Quickly Cooling the Interior............................. 123
Quickly Heating the Interior............................ 123
Recommended Settings for Cooling...........123
Recommended Settings for Heating...........123
Hints on Driving With Anti-Lock Brakes.............................................................177
Home Screen................................................383
Hood Lock See: Opening and Closing the Hood..........256
Hybrid Vehicle Frequently Asked Questions......................................................152
Hybrid Vehicle Operation..........................148 Battery:................................................................... 149
Braking:................................................................... 149
Driving:.................................................................... 148
Driving to Optimize Fuel Economy..............149
Engine:.................................................................... 149Starting:.................................................................
148
Stopping:............................................................... 148
Transmission Operation:................................. 148
I
In California (U.S. Only)............................238
Information Display Control.......................74
Information Displays
....................................98
General Information........................................... 98
Information Messages................................107 Active Park............................................................. 107
Adaptive Cruise Control.................................. 108
AdvanceTrac ™.................................................... 108
Airbag..................................................................... 109
Alarm...................................................................... 109
Automatic Engine Shutdown........................ 109
Battery and Charging System (12 volt)..................................................................... 110
Battery and Charging System (High Voltage)............................................................. 110
Blind Spot Information and Cross Traffic Alert System...................................................... 111
Doors and Locks.................................................... 111
Driver Alert.............................................................. 112
Fuel........................................................................\
.... 112
Hill Start Assist..................................................... 113
Keys and Intelligent Access............................. 113
Lane Keeping System........................................ 114
Maintenance.......................................................... 114
MyKey....................................................................... 115
Park Aid................................................................... 116
Park Brake.............................................................. 116
Power Steering...................................................... 117
Pre-Collision Assist............................................. 117
Remote Start......................................................... 117
Seats........................................................................\
. 117
Starting System .................................................. 118
Tire Pressure Monitoring System................... 118
Traction Control................................................... 118
Transmission......................................................... 119
Installing Child Restraints
............................18
Child Seats............................................................... 18
Using Lap and Shoulder Belts.......................... 19
Using Lower Anchors and Tethers for CHildren (LATCH)........................................... 24
Using Tether Straps............................................. 25
Instrument Cluster
........................................90
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Guarding Against Exhaust Fumes...............146
Important Ventilating Information..............146
Switching Off Your Vehicle When It Is
Moving............................................................... 145
Switching Off Your Vehicle When It Is Stationary......................................................... 145
Starting and Stopping the Engine..........143 General Information.......................................... 143
Steering............................................................216 Electric Power Steering.................................... 216
Steering Wheel.................................................71
Storage Compartments.............................142
Sunroof See: Moonroof...................................................... 88
Sun Visors.........................................................88 Illuminated Vanity Mirror................................... 88
Supplementary Restraints System..........41 Principle of Operation......................................... 41
Symbols Glossary.............................................7
SYNC™ 3........................................................370 General Information......................................... 370
SYNC™ 3 Troubleshooting......................454
SYNC™ Applications and Services........................................................348
911 Assist............................................................... 348
SYNC Mobile Apps............................................ 350
SYNC™
............................................................332
General Information.......................................... 332
SYNC™ Troubleshooting
.........................362
T
Technical Specifications See: Capacities and Specifications...........309
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................239
Tire Care
..........................................................288
Glossary of Tire Terminology........................ 289
Information About Uniform Tire Quality Grading............................................................. 288
Information Contained on the Tire Sidewall........................................................... 290
Temperature A B C............................................ 289
Traction AA A B C.............................................. 289
Treadwear............................................................ 288
Tire Inflation When Punctured See: Tire Sealant and Inflator Kit.................282 Tire Pressure Monitoring System..........303
Changing Tires With a Tire Pressure
Monitoring System....................................... 305
Understanding Your Tire Pressure Monitoring System ...................................... 305
Tire Repair Kit See: Tire Sealant and Inflator Kit.................282
Tire Sealant and Inflator Kit....................282 First Stage: Reinflating the Tire with Sealing
Compound and Air....................................... 284
General Information......................................... 283
Second Stage: Checking Tire Pressure........................................................... 286
Tips for Use of the Kit...................................... 283
What to do after the Tire has been Sealed............................................................... 286
What to do when a Tire Is Punctured........284
Tires See: Wheels and Tires..................................... 282
Towing a Trailer
.............................................225
Towing Points................................................235
Installing the Recovery Hook......................... 235
Recovery Hook Location................................. 235
Towing the Vehicle on Four Wheels..........................................................225
Emergency Towing............................................ 225
Recreational Towing......................................... 225
Towing..............................................................225
Traction Control
.............................................181
Principle of Operation........................................ 181
Transmission Code Designation.............312
Transmission...................................................173
Transporting the Vehicle
...........................235
Type Approvals..............................................517 Radio Frequency Certification Logos for
Blind Spot Information System...............524
Radio Frequency Certification Logos for Mid Range Radar.................................................... 519
Radio Frequency Certification Logos for Passive Anti-Theft System....................... 520
Radio Frequency Certification Logos for Radio Transceiver Module......................... 523
Radio Frequency Certification Logos for SYNC 3.............................................................. 526
Radio Frequency Certification Logos for Tire Pressure Monitoring Sensor(s).................517
Radio Frequency Certification Logos for Wireless Charging......................................... 525
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U
Under Hood Overview................................257
Unique Driving Characteristics................148
Universal Garage Door Opener...............135
HomeLink Wireless Control System............135
USB Port...........................................................331
Using Adaptive Cruise Control................199 Automatic Cancellation.................................. 202
Blocked Sensor.................................................. 204
Canceling the Set Speed................................ 202
Changing the Set Speed................................. 202
Detection Issues................................................ 203
Following a Vehicle............................................ 201
Following a Vehicle to a Complete Stop.................................................................... 201
Hilly Condition Usage....................................... 203
Overriding the Set Speed............................... 202
Park Brake Application.................................... 203
Resuming the Set Speed................................ 202
Setting the Adaptive Cruise Speed............200
Setting the Adaptive Cruise Speed When Your Vehicle is Stationary......................... 200
Setting the Gap Distance................................ 201
Switching Adaptive Cruise Control Off...................................................................... 203
Switching Adaptive Cruise Control On......................................................................\
.200
Switching to ECO Cruise................................. 205
Switching to Normal Cruise Control..........205
System Not Available...................................... 204
Using Cruise Control...................................198 Canceling the Set Speed................................. 199
Changing the Set Speed................................. 198
Resuming the Set Speed................................. 199
Setting the Cruise Speed................................ 198
Switching Cruise Control Off......................... 199
Switching Cruise Control On.......................... 198
Switching to ECO Cruise.................................. 199
Using MyKey With Remote Start Systems..........................................................60
Using Snow Chains
.....................................303
Using Stability Control...............................183
Using Summer Tires...................................303
Using SYNC™ With Your Media Player.............................................................353
Accessing Your USB Song Library................357 Bluetooth Devices and System
Settings............................................................ 359
Connecting Your Digital Media Player to the USB Port........................................................... 353
Media Menu Features...................................... 356
Media Voice Commands................................ 354
USB 2
...................................................................... 359
Voice Commands for Audio Sources.........360
Using SYNC™ With Your Phone............336 Accessing Features through the Phone
Menu................................................................... 341
Accessing Your Phone Settings................... 344
Bluetooth Devices............................................. 345
Making Calls........................................................ 340
Pairing a Phone for the First Time...............337
Pairing Subsequent Phones.......................... 338
Phone Options during an Active Call.........340
Phone Voice Commands................................ 338
Receiving Calls................................................... 340
System Settings................................................. 346
Text Messaging................................................... 342
Using Traction Control
.................................181
Switching the System Off................................ 181
System Indicator Lights and Messages........................................................... 181
Using a Switch...................................................... 181
Using the Information Display Controls.............................................................. 181
Using Voice Recognition...........................334 Audio Voice Commands................................. 385
Climate Voice Commands............................. 386
Initiating a Voice Session................................ 334
Mobile App Voice Commands...................... 389
Navigation Voice Commands....................... 387
Phone Voice Commands............................... 386
SiriusXM Traffic and Travel Link Voice Commands..................................................... 389
System Interaction and Feedback..............335
Voice Settings Commands............................ 390
Utilizing the Mediation/Arbitration Program (Canada Only)........................240
V
Vehicle Care
...................................................274
General Information.......................................... 274
Vehicle Certification Label........................312
Vehicle Identification Number..................311
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Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing Index