service FORD MAVERICK 2023 Repair Manual

CREATING A VEHICLE WI-FI
HOTSPOT
You can create a Wi-Fi hotspot in yourvehicle and allow devices to connect to itfor access to the Internet.
Press the button to enter thesettings menu.
1.Select FordPass Connect.
2.Select Vehicle Hotspot.
Note:The vehicle hotspot default settingis on.
3.Select Settings.
4.Make sure that you have Wi-Fi visibilityswitched on.
Note:The Wi-Fi Visibility default setting ison.
Finding the Wi-Fi Hotspot Nameand Password
Press the button to enter thesettings menu.
1.Select FordPass Connect.
2.Select Vehicle Hotspot.
3.Select Settings.
Note:The SSID is the hotspot name.
4.Scroll to Hide password.
5.Uncheck the box.
Connecting a Device to the Wi-FiHotspot
1.On your device, switch on Wi-Fi andselect the hotspot from the list ofavailable Wi-Fi networks.
2.When prompted, enter the password.
Purchasing a Data Plan
1.Connect a device to the hotspot.
Note:The vehicle network carrier’s portalopens on your device.
2.If the portal does not open on yourdevice, open a website and it redirectsto the vehicle network carrier’s portal.
Note:Secure websites do not redirect.
Note:If you have an active plan, the systemdoes not redirect to the vehicle networkcarrier’s portal when you connect a device.Visit the vehicle network carrier’s websiteto purchase more data.
Note:If data usage information is availablein the vehicle hotspot menu, it isapproximate.
Note:If you carry out a master reset, thesystem does not remove your vehicle fromyour vehicle network carrier’s account. Toremove your vehicle from the account,contact your vehicle network carrier.
Note:The vehicle network carrier providesVehicle Hotspot services, subject to yourvehicle network carrier agreement, coverageand availability.
CHANGING THE VEHICLE WI-
FI HOTSPOT NAME OR
PASSWORD
Press the button to enter thesettings menu.
1.Select FordPass Connect.
2.Select Vehicle Hotspot.
3.Select Settings.
4.Select SSID: ___.
5.Enter your required SSID.
6.Select Done.
7.Select Password: ___.
8.Enter your required password.
9.Select Done.
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Possible Cause and ResolutionSymptom
I have an Android devicethat is correctly connected,I have restarted my appsand they are running but thesystem still cannot findthem.
–An issue on some older versions of the Android oper-ating system could result in apps not being found.
•Switch Bluetooth® off and on again to force thesystem to reconnect to your device.
I have an iOS device that iscorrectly connected, I haverestarted my apps and theyare running but the systemstill cannot find them.
–Cable connection issue.
•Disconnect the cable from your device, wait for amoment and then connect it again to force thesystem to reconnect to your device.
I have an Android devicerunning a media app whichthe system has found but Icannot hear the sound orthe sound is very quiet.
–Device volume is low.
•Turn the volume up on your device.
I have an Android devicerunning a number ofcompatible apps but thesystem cannot find all ofthem.
–Device limitation. Some Android devices have a limitednumber of Bluetooth® ports that apps can use toconnect. If you have more apps running on your devicethan the number of available Bluetooth® ports, thesystem cannot find all of them.
•Close some of the apps to allow the system to findthose that you want to use.
USING VOICE RECOGNITION
Phone Voice Service
This system allows you to use the voicerecognition features of your phone andfocus on your driving.
Press the voice control buttonon the steering wheel.
Note: This only works when connected viaBluetooth®. See Connecting aBluetooth® Device (page 385).
Note:When using voice recognition use thelanguage set on the device.
Note:We recommend that you check yourdata plan before using your phone voiceservice through the system. Using themcould result in additional charges.
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Recommended ActionPotential EffectsError Message
Your subscription does notinclude access to the listedcontent. You may need toupgrade your subscription.Navigate to Subscriptionunder the Satellite RadioSettings menu. If you havean active subscription whichincludes the listed channelor content and you see thiserror, you may need torefresh your radio. To refreshyour SiriusXM radio, visitwww.siriusxm.com/refreshin the US, or www.siri-usxm.ca/refresh in Canada.You may need to provideyour SiriusXM Radio identific-ation number. SeeLocating the SatelliteRadio IdentificationNumber (page 396).
Cannot listen to selectedcontent. Content mayappear grayed out and somefeatures may be disabled.
Upgrade to Listen
Content is not available inyour location or SiriusXM isunable to determine yourlocation. Tuning to adifferent channel mayresolve the issue.
Audio may mute. Not avail-able in your location orUnable to determine yourlocation may be displayed.
Location Restricted Content
The Block Explicit Contentfilter is turned on. Navigateto Listener Settings underthe Satellite Radio Settingsmenu to access the BlockExplicit Content filter.Navigate to ListenerSettings.
Audio may mute. Radio maytune to a different channel.Channel Blocked
If issue persists, you mayneed to visit an authorizeddealer for service.
Audio may mute. Access toSiriusXM features may beunavailable.
Antenna Problem or Hard-ware Problem
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SiriusXM® Satellite Radio (IfActivated)
Note: This feature may not be available inall markets and requires an activesubscription.
SiriusXM satellite radio is asubscription-based satellite radio servicethat broadcasts a variety of music, sports,news, weather, traffic and entertainmentprogramming. Your factory-installedSiriusXM satellite radio system includeshardware and a limited subscription termthat begins on the date of sale or lease ofyour vehicle. See an authorized dealer foravailability.
For more information on extendedsubscription terms (a service fee isrequired), the online media player and alist of SiriusXM satellite radio channels,and other features, please visitwww.siriusxm.com in the United States,www.siriusxm.ca in Canada, or callSiriusXM at 1-888-539-7474.
Note:SiriusXM reserves the unrestrictedright to change, rearrange, add or deleteprogramming. This includes canceling,moving or adding particular channels, andits prices, at any time, with or without noticeto you. We are not responsible for any suchprogramming changes.
Note:This receiver includes the eCosreal-time operating system. eCos ispublished under the eCos License.
The following buttons are available for SiriusXM:
Action and DescriptionMenu Item
Touch this button to see a list of available stations.Browse
A pop-up appears, allowing you to type in the call numbers ofa station.Direct Tune
Once you enter the stations call numbers, you can select:
The system tunes to the station you select.Enter
You exit the pop-up and the current stationcontinues to play.Cancel
You can press the backspace button to delete the previousnumber.
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Troubleshooting Tips
ActionCauseMessage
No action required. Thismessage should disappearshortly.
Radio requires more than twoseconds to produce audio forthe selected channel.
Acquiring Signal
If this message does not clearshortly, or with an ignition keycycle, your receiver may havea fault. See an authorizeddealer for service.
There is an internal module orsystem failure present.Satellite antenna fault
SIRIUS system failure
Tune to another channel orchoose another preset.The channel is no longer avail-able.Invalid Channel
Contact SiriusXM at 1-888-539-7474 to subscribe to thechannel, or tune to anotherchannel.
Your subscription does notinclude this channel.Unsubscribed Channel
The signal is blocked. Whenyou move into an open area,the signal should return.
The signal is lost from the Siri-usXM satellite or SiriusXMtower to your vehicle antenna.
Satellite acquiringsignal…
No action required. Theprocess may take up to threeminutes.
Update of channel program-ming in progress.Updating…
Contact SiriusXM at 1-888-539-7474 to resolve subscrip-tion issues.
Your satellite service is nolonger available.Questions? Call 1-888-539-7474
Use the channel guide or theSirius XM Settings tile to turnoff the Lock or Skip function onthat station.
All the channels in the selectedcategory are either skipped orlocked.
None found. Checkchannel guide.
No action required.SiriusXM has updated thechannels available for yourvehicle.
SIRIUS Subscriptionupdated
HD Radio™ Information (IfAvailable)
To activate HD radio, please see the RadioSettings in the Settings Chapter. SeeSettings (page 430).
Note:HD Radio broadcasts are notavailable in all markets.
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Potential Station Issues
ActionCauseIssues
No action required. The stationis not available in your currentlocation.
The previously stored multicastpreset or direct tune is notavailable in your current recep-tion area.
Cannot access HD2 orHD3 multicast channelwhen recalling a presetor from a direct tune.
Fill out the station issue form.1Data service issue by the radiobroadcaster.Text information doesnot match currentlyplaying audio.
Fill out the station issue form.1Data service issue by the radiobroadcaster.There is no textinformation shown forcurrently selectedfrequency.
1 You can find the form here:
Website
http://hdradio.com/stations/feedback
HD Radio Technology manufactured underlicense from iBiquity Digital Corporationand foreign patents. HD Radio and the HDand HD Radio logos are proprietarytrademarks of DTS. The vehiclemanufacturer and DTS are not responsiblefor the content sent using HD Radiotechnology. Content may be changed,added or deleted at any time at the stationowner's discretion.
CD (If Equipped)
Once you select this option, the systemreturns you to the main audio screen.
The current audio information appears onthe screen.
The following buttons are also available:
FunctionButton
You can use the browse button to select a track.Browse
Select this button and a small number one displays to indicatethe track is set to repeat.Repeat
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cityseeker (If Equipped)
cityseeker, when available, is a service thatprovides more information about certainpoints of interest such as restaurants,hotels and attractions.
Note:cityseeker information is limited toapproximately 1,110 cities (1,049 in theUnited States, 36 in Canada and 15 inMexico).
When you have selected a point of interest,the location and information appear, suchas address, phone number and a starrating.
Press More Information to see a photo,a review, a list of services and facilities, theaverage room or meal price and the webaddress. This screen displays the point ofinterest icons.
For restaurants, cityseeker can provideinformation such as star rating, averagecost, review, handicap access, hours ofoperation, and website address.
For hotels, cityseeker can provideinformation such as star rating, pricecategory, review, check-in and checkouttimes, hotel service icons and websiteaddress. Hotel service icons include:
•Restaurant
•Business center
•Handicap facilities
•Laundry
•Refrigerator
•24-hour room service
•Fitness center
•Internet access
•Pool
•Wi-Fi
Attractions include nearby landmarks,amusement parks, historic buildings andmore. cityseeker can provide informationsuch as star rating, reviews, hour ofoperation and admission price.
SiriusXM Traffic and Travel Link (If
Equipped)
SiriusXM Traffic and Travel Link is availableon vehicles equipped with navigation andonly in select markets. You must activateand subscribe to receive SiriusXM Trafficand Travel Link information. It helps youlocate the best gas prices, find movielistings, get current traffic alerts, view theweather map, get accurate ski conditionsand see current sports scores.
The system calculates a reasonableefficient route based on available speedlimits, traffic, and road conditions. You mayknow a local shortcut that is more efficientat a given time than the route provided bySYNC 3, but you should expect a slightdifference in minutes or miles with theSYNC 3 route.
Michelin Travel Guide (If Equipped)
The Michelin travel guide is a service thatprovides additional information aboutcertain places of interest, for examplerestaurants, hotels and tourist sites. Pointsof interest that have Michelin travel guideinformation display a button to show youmore information. Push the button to seethe additional information. If you havepaired your phone with the system, youcan press the phone button to directlyestablish a call with the selected point ofinterest.
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Note:A paid subscription is required toaccess and use these features. Go towww.siriusxm.com/travellink for moreinformation.
Note:Visit www.siriusxm.com/traffic andclick on Coverage map and details for acomplete listing of all traffic areas coveredby SiriusXM Traffic and Travel Link.
Note:Neither Sirius nor Ford is responsiblefor any errors or inaccuracies in the SiriusXMTraffic and Travel Link services or its use invehicles.
When you subscribe to SiriusXM Trafficand Travel Link, it can help you locate thebest gas prices, find movie listings, getcurrent traffic alerts, view the currentweather map, get accurate ski conditionsand see scores to current sports games.
Action and DescriptionMenu Item
Touch these buttons to identify traffic incidents on your route,near your vehicle’s current location or near any of your favoriteplaces, if programmed.
Traffic on Route
Traffic Nearby
Touch this button to view fuel prices at stations close to yourvehicle’s location or on an active navigation route.Fuel Prices
Touch this button to view nearby movie theaters and theirshow times, if available.Movie Listings
Touch this button to view the nearby weather, current weather,or the five-day forecast for the chosen area.Weather
Select to see the weather map,which can show storms, radarinformation, charts and winds.
Map
Select to choose from a listing ofweather locations.Area
Touch this button to view scores and schedules from a varietyof sports. You can also save up to 10 favorite teams for easieraccess. The score automatically refreshes when a game is inprogress.
Sports Info
Touch this button to view ski conditions for a specific area.Ski Conditions
SETTINGS
Press the button to enter thesettings menu.
Once you select a tile, press thebutton next to a menu item toview an explanation of thefeature or setting.
Sound
Select this tile to adjust the sound settings.
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Possible Cause and ResolutionSymptom
I cannot see SYNC when Isearch for Wi-Fi networks onmy cell phone or otherdevice.
–System limitation.
•SYNC does not provide a Wi-Fi hotspot at this time.
–Weak network signal
•Move your vehicle closer to the Wi-Fi hotspot or toa place where the network signal is not obstructed.
–Wi-Fi hotspot in high demand or has a slow Internetconnection.
•Use a more reliable Wi-Fi hotspot.
Software downloads taketoo long.
–No software update available.
–Wi-Fi network requires a subscription or acceptanceof terms and conditions.
•Test the connection using another device. If thenetwork requires a subscription or acceptance ofterms and conditions, contact the network serviceprovider.
The system seems toconnect to a Wi-Fi networkand the signal strength isexcellent but the softwaredoes not update.
Personal Profiles (If Equipped)
Possible Cause and ResolutionSymptom
You might not have set up Personal Profiles.
I cannot create a profile.
You might have entered an invalid profile.
You might not have selected a memory button whenprompted.
You might not have the ignition on or in park (P), or youshifted out park (P) when creating a profile.
Personal Profiles has been switched off.
You might not have selected the lock button on the remotecontrol.
I cannot link a remotecontrol.The remote control selected was already associated withanother profile and the system declined to overwrite.
The system performed a profile recall when linking aremote control.
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WHAT IS FORD PROTECT
Protect yourself from the rising cost ofvehicle repairs with a Ford Protectextended service plan.
Ford Protect Extended ServicePlans - United States Only
Ford Protect extended service plans meanpeace of mind. Extended service plans arebacked by Ford Motor Company, andprovide more protection beyond the NewVehicle Limited Warranty coverage. Whenyou visit your Ford Dealer, insist on the FordProtect extended service plan.
Ford Protect Can Quickly Pay for Itself
One trip to the service center could easilyexceed the price of your Ford Protectextended service plan. With the FordProtect extended service plan, youminimize your risk for unexpected repairbills and rising repair costs.
Up to 1,000+ Covered VehicleComponents
There are four mechanical Ford Protectextended service plans with different levelsof coverage. Ask your authorized dealer fordetails.
1.PremiumCARE - Our mostcomprehensive coverage. With over1,000 covered components, this planis so complete it is probably easier tolist what is not covered.
2.ExtraCARE - Covers 113 components,and includes many high-tech items.
3.BaseCARE - Covers 84 components.
4.PowertrainCARE - Covers 29 criticalcomponents.
Ford Protect extended service plans arehonored by all authorized Ford dealers inthe United States, Canada and Mexico.
That means you get:
•Reliable, quality service at any Ford orLincoln dealership.
•Repairs performed by factory trainedtechnicians, using genuine parts.
Rental Car Reimbursement
First Day Rental Benefit
If you bring your car into your dealer forservice, we will give you a rental vehicle touse for the day.
Extended Rental Benefits
If your vehicle is kept overnight for coveredrepairs, you are eligible for rental carcoverage, warranty repairs, and fieldservice actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and batteryjump starts.
•Out of fuel and lock-out assistance.
•Travel expense reimbursement forlodging, meals and rental car.
•Assistance for taxi, shuttle, rental carcoverage or other transportation.
Transferable Coverage
If you sell your vehicle before your FordProtect extended service plan coverageexpires, you can transfer any remainingcoverage to the new owner. This shouldgive you and your potential buyer peace ofmind.
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