service FORD MONDEO 2014 4.G Owners Manual

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General Information...................................260
Temporary Mobility Kit..............................260
Tire Care..........................................................263
Using Winter Tires.......................................264
Using Snow Chains.....................................264
Tire Pressure Monitoring System..........264
Changing a Road Wheel...........................268
Tire Pressures................................................273
Lug Nuts..........................................................276
Capacities and Specific-ations
Vehicle Dimensions.....................................277
Towbar Dimensions....................................278
Vehicle Identification Plate.....................280
Vehicle Identification Number.................281
Capacities and Specifications - 1.0LEcoBoost™.................................................281
Capacities and Specifications - 1.5LEcoBoost™................................................283
Capacities and Specifications - 2.0LEcoBoost™...............................................284
Capacities and Specifications - 2.5L....285
Capacities and Specifications - 1.5LDuratorq-TDCi Diesel.............................287
Capacities and Specifications - 1.6LDiesel...........................................................288
Capacities and Specifications - 2.0LDiesel...........................................................289
Fuel Consumption Figures........................291
Audio System
General Information...................................292
Audio Unit.......................................................293
Audio Unit - Vehicles With: AM/FM/CD/SYNC............................................................296
Audio Unit - Vehicles With: Sony AM/FM/CD..................................................................297
Digital Radio...................................................301
Audio Input Jack..........................................303
USB Port.........................................................304
Media Hub......................................................304
SYNC™
General Information...................................305
Using Voice Recognition...........................306
Using SYNC™ With Your Phone...........309
SYNC™ Applications and Services......320
Using SYNC™ With Your MediaPlayer............................................................327
SYNC™ Troubleshooting..........................333
SYNC™ 2
General Information...................................343
Settings...........................................................352
Entertainment..............................................366
Phone...............................................................375
Information....................................................383
Climate............................................................388
Navigation......................................................390
SYNC™ Troubleshooting........................400
Appendices
Electromagnetic Compatibility.............408
End User License Agreement.................409
5Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingTable of Contents

Downloaded from www.Manualslib.com manuals search engine Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Service engine soon
Side airbag
Shield the eyes
Stability control
Windshield wash and wipe
DATA RECORDING
A large number of electronic componentsof your vehicle contain data storagemodules temporarily or permanentlystoring technical data about the conditionof the vehicle, events and errors.
In general, this technical informationdocuments the condition of parts,modules, systems or the environment:
•Operating conditions of systemcomponents (e.g. filling levels).
•Status messages of the vehicle and itsindividual components (e.g. number ofwheel revolutions/rotational speed,deceleration, lateral acceleration).
•Malfunction and defects in importantsystem components (e.g. lighting andbrake system).
•Vehicle reactions in particular drivingsituations (e.g. inflation of an airbag,activation of the stability regulationsystem).
•Environmental conditions (e.g.temperature).
These data are exclusively technical andhelp identification and correction of errorsas well as optimisation of vehiclefunctions. Motion profiles indicatingtravelled routes cannot be created withthese data.
If services are used (e.g. repair works,service processes, warranty cases, qualityassurance), employees of the servicenetwork (including manufacturers) areable to read out this technical informationfrom the event and error data storagemodules using special diagnostic devices.If required, you will receive furtherinformation. After an error has beencorrected, these data are deleted from theerror storage module or they are constantlyoverwritten.
When using the vehicle, situations mayoccur in which these technical data relatedto other information (accident report,damages on the vehicle, witnessstatements etc.) may be associated witha specific person - possibly, with theassistance of an expert.
9Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingIntroduction

Downloaded from www.Manualslib.com manuals search engine Additional functions contractually agreedupon with the client (e.g. vehicle locationin emergency cases) allow thetransmission of particular vehicle datafrom the vehicle.
REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts thatconform to the specifications detailed inthis Owner’s Manual. Genuine Ford andMotorcraft parts meet or exceed thesespecifications.
Collision Repairs
We hope that you never experience acollision, but accidents do happen. GenuineFord replacement collision parts meet ourstringent requirements for fit, finish,structural integrity, corrosion protectionand dent resistance. During vehicledevelopment we validate these partsdeliver the intended level of protection asa whole system. A great way to know forsure you are getting this level of protectionis to use genuine Ford replacementcollision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty. Damagecaused to your vehicle as a result of thefailure of non-Ford parts may not becovered by the Ford Warranty. Foradditional information, refer to the termsand conditions of the Ford Warranty.
MOBILE COMMUNICATIONS
EQUIPMENT
Using mobile communications equipmentis becoming increasingly important in theconduct of business and personal affairs.However, you must not compromise yourown or others’ safety when using suchequipment. Mobile communications canenhance personal safety and security whenappropriately used, particularly inemergency situations. Safety must beparamount when using mobilecommunications equipment to avoidnegating these benefits. Mobilecommunication equipment includes, butis not limited to, cellular phones, pagers,portable email devices, text messagingdevices and portable two-way radios.
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
10Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingIntroduction

Downloaded from www.Manualslib.com manuals search engine The airbag will deploy during significantlateral collisions. It will also deploy duringsignificant frontal angled collisions. Thecurtain airbag will not deploy in minorlateral and frontal collisions, rear collisions,or overturns.
INFLATABLE SAFETY BELTS
Rear Inflatable Safety Belt (If
Equipped)
WARNINGS
Do not attempt to service, repair, ormodify the rear inflatable safety belt.
If the rear inflatable safety belt hasdeployed, it will not function again.The rear inflatable safety belt systemmust be replaced by an authorized dealer.
The rear inflatable safety belts are fittedin the shoulder portion of the safety beltsof the second-row outboard seatingpositions.
Note:The rear inflatable safety belts areonly compatible with belt positioningbooster seats of Group 2 and 3 whenproperly installed. See Installing ChildSeats (page 17). This is because they aredesigned to fill with a cooled gas at a lowerpressure and at a slower rate thantraditional airbags. After inflation, theshoulder portion of the safety belt remainscool to the touch.
The rear inflatable safety belt consists ofthe following:
•An inflatable bag located in theshoulder safety belt webbing.
•Lap safety belt webbing withautomatic locking mode.
•The same warning light, electroniccontrol and diagnostic unit as used forthe front safety belts.
•Impact sensors located in various partsof the vehicle.
How does the rear inflatable safety beltsystem work?
The rear inflatable safety belts willfunction like standard restraints ineveryday usage.
During a crash of sufficient force, theinflatable belt will inflate from inside thewebbing.
30Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSupplementary Restraints System

Downloaded from www.Manualslib.com manuals search engine Many states and provinces haverestrictions for the use of remote start.Check your local and state or provinciallaws for specific requirements regardingremote start systems.
The remote start system will not work if:
•The ignition is on.
•The alarm system triggered.
•You disable the feature.
•The hood is open.
•The transmission is not in park (P).
•The vehicle battery voltage is too low.
•The service engine soon light is on.
Remote Starting the Vehicle
Note:You must press each button withinthree seconds of each other. Your vehiclewill not remote start if you do not follow thissequence.
The tag with your transmitter details thestarting procedure.
To remote start your vehicle:
1.Press the lock button to lock all thedoors.
2.Press the remote start button twice.The exterior lamps flash twice.
The horn sounds if the system fails to start,unless quiet start is on. Quiet start will runthe blower fan at a slower speed to reducenoise. It can be switched on or off in theinformation display. See GeneralInformation (page 86).
Note:If you remote start the vehicle withan integrated keyhead transmitter, you mustswitch the ignition on before driving yourvehicle. With an intelligent accesstransmitter, you must press theSTART/STOP button on the instrumentpanel once while applying the brake pedalbefore driving your vehicle.
The power windows will not work duringthe remote start and the radio will not turnon automatically.
The parking lamps will remain on and thevehicle will run for 5, 10 or 15 minutes,depending on the setting.
Extending the Vehicle Run Time
Repeat Steps 1 and 2 with the vehicle stillrunning to extend the run time for anotherremote start duration. If you programmedthe duration to last 10 minutes, the second10 minutes will begin after what is left ofthe first activation time. For example, if thevehicle had been running from the firstremote start for five minutes, the vehiclewill continue to run now for a total of 15minutes. You can extend the remote startup to a maximum of 35 minutes.
Wait at least five seconds before remotestarting after a vehicle shutdown.
Turning the Vehicle Off After RemoteStarting
Press the button once. Thevehicle and parking lamps willturn off.
You may have to be closer to the vehiclethan when starting due to ground reflectionand the added noise of the running vehicle.
You can disable or enable the remote startsystem through the information display.See General Information (page 86).
36Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingKeys and Remote Controls

Downloaded from www.Manualslib.com manuals search engine Engine Coolant TemperatureGauge
Shows the temperature of the enginecoolant. At normal operating temperature,the needle will remain in the center section.If the needle enters the red section, theengine is overheating. Stop the engine,switch the ignition off and determine thecause once the engine has cooled down.
Note:Do not restart the engine until thecause of overheating has been resolved.
WARNING
Never remove the coolant reservoircap while the engine is running or hot.
Fuel Gauge
Note:The fuel gauge may vary slightlywhen your vehicle is moving or on a gradient.
Switch the ignition on. The fuel gauge willindicate approximately how much fuel isleft in the fuel tank. The arrow adjacent tothe fuel pump symbol indicates on whichside of your vehicle the fuel filler door islocated.
The needle should move toward F whenyou refuel your vehicle. If the needle pointsto E after adding fuel, this indicates yourvehicle needs service soon.
After refueling some variability in needleposition is normal:
•It may take a short time for the needleto reach F after leaving the gas station.This is normal and depends upon theslope of pavement at the gas station.
•The fuel amount dispensed into thetank is a little less or more than thegauge indicated. This is normal anddepends upon the slope of pavementat the gas station.
•If the gas station nozzle shuts offbefore the tank is full, try a differentgas pump nozzle.
Low Fuel Reminder
A low fuel reminder triggers when the fuelgauge needle is at 1/16th.
Variations:
Distance-to-emptyFuel gauge positionDriving type (fuel economyconditions)
35 miles to 80 miles (56 kmto 129 km)1/16thHighway driving
35 miles (56km)1/16thSevere duty driving (trailertowing, extended idle)
80Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingInstrument Cluster

Downloaded from www.Manualslib.com manuals search engine It will also illuminate momentarily whenyou switch the ignition on to confirm thelamp is functional. If it does not illuminatewhen you switch the ignition on, or beginsto flash at any time, have the systemchecked by an authorized dealer.
Parking Lamps Indicator
It will illuminate when you switchthe parking lamps on.
Powertrain Fault
It will illuminate when apowertrain or an all-wheel drivefault has been detected. Contactan authorized dealer as soon as possible.
Rear Fog Lamps Indicator
It will illuminate when you switchthe rear fog lamps on.
Service Engine Soon
If the service engine soonindicator light stays illuminatedafter the engine is started, itindicates that the On Board Diagnosticssystem (OBD) has detected a malfunctionof the vehicle emissions control system.Refer to On board diagnostics (OBD) inthe Fuel and Refueling chapter for moreinformation about having your vehicleserviced.
If the light is blinking, engine misfire isoccurring which could damage yourcatalytic converter. Drive in a moderatefashion (avoid heavy acceleration anddeceleration) and have your vehicleserviced immediately.
WARNING
Under engine misfire conditions,excessive exhaust temperaturescould damage the catalyticconverter, the fuel system, interior floorcoverings or other vehicle components,possibly causing a fire. Have an authorizeddealer service your vehicle immediately.
The service engine soon indicator lightilluminates when the ignition is first turnedon prior to engine start to check the bulband to indicate whether the vehicle is readyfor Inspection/Maintenance (I/M) testing.
Normally, the service engine soon light willstay on until the engine is cranked, thenturn itself off if no malfunctions arepresent. However, if after 15 seconds theservice engine soon light blinks eight times,it means that the vehicle is not ready forI/M testing.
Shift Indicator
It will illuminate to inform youthat shifting to a higher or lowergear as indicated may givebetter fuel economy and lowerCO2 emissions. It will notilluminate during periods of highacceleration, braking or whenthe clutch pedal is pressed.
Speed Limiter
It will illuminate when you switchon the speed limiter system. SeeSpeed Limiter (page 189).
84Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingInstrument Cluster

Downloaded from www.Manualslib.com manuals search engine INFORMATION MESSAGES
Note:Depending on your vehicle optionsand instrument cluster type, not all of themessages will display or be available.
Note:The information display mayabbreviate or shorten certain messages.
Press the OK button to acknowledge andremove some messages from theinformation display.
The information display will automaticallyremove other messages after a shortperiod of time.
You need to confirm certain messagesbefore you can access the menus.
Active City Stop
ActionMessage
See Active City Stop (page 200).Active City Stop AutoBraking
See Active City Stop (page 200).Active City Stop SensorBlocked Clean Screen
See Active City Stop (page 200).Active City StopMalfunction
Active Park
ActionMessage
The system requires service due to a malfunction. Contact anauthorized dealer.Active Park Fault
96Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingInformation Displays

Downloaded from www.Manualslib.com manuals search engine Alarm
ActionMessage
Alarm triggered due to unauthorized entry. See Anti-TheftAlarm (page 51).Vehicle Alarm To StopAlarm, Start Vehicle.
Displays when the system requires service due to amalfunction. Contact an authorized dealer.Alarm fault Service required
All-Wheel Drive
ActionMessage
The all-wheel drive system temporarily turns off to protectitself from overheating.AWD TemporarilyDisabled
The all-wheel drive system temporarily turns off to protectitself from overheating or if you are using the temporary sparetire.
AWD OFF
The all-wheel drive system will resume normal function andclear this message after driving a short distance with the roadtire re-installed or after the system cools.
AWD Restored
The all-wheel drive system is not operating properly. If thewarning stays on or continues to come on, contact anauthorized dealer.
AWD MalfunctionService Required
Automatic Engine Shutdown
ActionMessage
The engine is getting ready to shut off.Engine Shuts Off In{seconds to shut off:#0}Seconds
The engine has shut off to help increase fuel economy.Engine Shut Off For FuelEconomy
The engine is getting ready to shut off. You can press OK onthe left steering wheel button to override the shut down.Engine Shuts Off in{seconds to shut off:#0}Seconds Press Ok toOverride
98Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingInformation Displays

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ActionMessage
The front camera sensor has reduced visibility. Clean thewindshield.Front Camera Low VisibilityClean Screen
The system requires service due to a malfunction. Contactan authorized dealer.Front Camera MalfunctionService Required
The front camera sensor has malfunctioned. Wait a shortperiod of time for the sensor to cool down.Front Camera TemporarilyNot Available
Auto Start-Stop
ActionMessage
The engine needs to be restarted, press the brake pedal tostart.Auto StartStop PressBrake to Start Engine
The engine needs to be restarted, press the brake pedal harderto start.Auto StartStop PressBrake Harder to Activate
The engine needs to be restarted, press the clutch pedal tostart.Auto StartStop PressClutch to Start Engine
The engine needs to be restarted, press the clutch pedal tostart. See Auto-Start-Stop (page 146).Auto StartStop Press aPedal to Start Engine
Select neutral for the system to restart the engine. See Auto-Start-Stop (page 146).Auto StartStop SelectNeutral To Start EngineSelect neutral for the system to restart the engine.
Select park for the system to restart the engine.Auto StartStop Shift toP, then Restart Engine
The system is not functioning. A manual restart is required.Auto StartStop ManualRestart Required
Conditions are not met for the Auto StartStop system tofunction properly.Auto StartStop NotAvailable
99Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingInformation Displays