FORD MUSTANG MACH-E 2021 Owners Manual

HOW DOES EASY ENTRY AND
EXIT WORK
This feature moves the driver seat
rearward up to 2 in (5 cm) when you switch
the ignition off. The driver seat returns to
its previous position when you switch the
ignition on.
SWITCHING EASY ENTRY AND
EXIT ON AND OFF
1. Press Settings on the touchscreen.
2. Press
Vehicle.
3. Select
Easy Entry/Exit.
If you press any adjustment or memory
button when in easy exit mode, the system
cancels the operation.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Easy Entry and Exit

LIFTGATE PRECAUTIONS
WARNING: It is extremely
dangerous to ride in a cargo area, inside
or outside of a vehicle. In a crash, people
riding in these areas are more likely to be
seriously injured or killed. Do not allow
people to ride in any area of your vehicle
that is not equipped with seats and
seatbelts. Make sure everyone in your
vehicle is in a seat and properly using a
seatbelt. Failure to follow this warning
could result in serious personal injury or
death. WARNING: Keep keys out of reach
of children. Do not allow children to
operate or play near an open or moving
power liftgate. You should supervise the
operation of the power liftgate at all
times.
OPENING THE LIFTGATE
OPENING THE LIFTGATE FROM
INSIDE YOUR VEHICLE With the transmission in park
(P), access the liftgate settings
on the touchscreen.
1. Press the vehicle icon located in the top corner.
2. Press
CONTROLS.
3. Press
Access.
4. Press the liftgate icon.
Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not hang anything, for example a
bike rack, from the glass or liftgate. This
could damage the liftgate and its
components. Note:
Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.
OPENING THE LIFTGATE FROM
OUTSIDE YOUR VEHICLE
1. Unlock the liftgate using an authorized
device.
Note: If an authorized device is within
3 ft
(1 m) of the liftgate, the liftgate unlocks
when you press the liftgate release button. 2. Press and release the liftgate control
button.
Note: Allow the power system to open the
liftgate. Manually pushing or pulling the
liftgate may activate the system ’s obstacle
detection feature and stop the power
operation or reverse its direction, replicate
a strut failure, or damage mechanical
components.
Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not hang anything, for example a
bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Liftgate - Vehicles With: Hands-Free LiftgateE316362 E316256

Note:
Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.
Switching the Power Liftgate On
or Off
You can switch the power liftgate on or off
through the vehicle settings on your
touchscreen.
When switched off, the liftgate only
unlatches and will not power open or close.
OPENING THE HANDS-FREE
LIFTGATE
Make sure you have the authorized device
within 3 ft (1 m) of the liftgate.
1. Stand behind your vehicle, and face the
liftgate.
2. Move your foot, in a single-kick motion,
without pausing, under and away from
the rear bumper detection area. 3. The liftgate opens.
Avoid the following actions when using the
hands-free opening feature:
•
Making physical contact with the
bumper.
• Holding your foot under the bumper.
• Sweeping your foot from side to side,
or kicking at an odd angle. Detection Zones
The detection area is in the center of the
rear bumper.
Note:
Allow the power system to open the
liftgate. Manually pulling the liftgate may
activate the system ’s obstacle detection
feature and stop the power operation or
reverse its direction, replicate a strut failure,
or damage mechanical components.
Note: Any physical actions that mimic a
kicking motion such as splashing water,
trailer chains or vacuum hoses may cause
the hands-free liftgate to activate. Switch
the power liftgate off through your vehicle
settings or keep the authorized device away
from the rear bumper detection area.
SETTING THE LIFTGATE
OPENING HEIGHT
1. Open the liftgate.
2. Stop the liftgate movement by pressing
the control button on the liftgate when
it reaches the desired height.
Note: Once the liftgate stops moving, you
can manually move it to the desired height.
3. Press and hold the control button on the liftgate until a tone sounds,
indicating programming is complete.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Liftgate - Vehicles With: Hands-Free LiftgateE300799 E312361

Note:
You can only use the liftgate control
button to program the height.
Note: You cannot program the height if the
liftgate position is too low.
4. The power liftgate now opens at the programmed height. To change the
programmed height, repeat the steps.
Note: You can fully open the liftgate by
manually pushing it upward to the
maximum open position if it opens in a
lower position.
Note: The system recalls the new
programmed height until you reprogram it,
even if you disconnect the battery.
CLOSING THE LIFTGATE
CLOSING THE LIFTGATE FROM
INSIDE YOUR VEHICLE WARNING: Make sure all persons
are clear of the power liftgate area
before using the power liftgate control. With the transmission in park
(P), access the liftgate settings
on the touchscreen.
1. Select or pull down on the vehicle icon
located in the top corner.
2. Press
CONTROLS.
3. Press
Access.
4. Select the liftgate icon.
Note: Make sure that you close the liftgate
before operating or moving your vehicle,
especially in an enclosure, like a garage or
a parking structure. This could damage the
liftgate and its components. Note:
Make sure the area behind your
vehicle is free from obstruction and that
there is enough room for you to operate the
liftgate. Objects too close to your vehicle,
for example a wall, garage door or another
vehicle may come into contact with the
moving liftgate. This could damage the
liftgate and its components.
Note: Make sure that you fully close the
liftgate to prevent cargo from falling out.
CLOSING THE LIFTGATE FROM
OUTSIDE YOUR VEHICLE WARNING:
Make sure all persons
are clear of the power liftgate area
before using the power liftgate control. Press and release the liftgate button.
Note:
Make sure that you close the liftgate
before operating or moving your vehicle,
especially in an enclosure, like a garage or
a parking structure. This could damage the
liftgate and its components.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Liftgate - Vehicles With: Hands-Free LiftgateE316362 E291417

Note:
Make sure the area behind your
vehicle is free from obstruction and that
there is enough room for you to operate the
liftgate. Objects too close to your vehicle,
for example a wall, garage door or another
vehicle may come into contact with the
moving liftgate. This could damage the
liftgate and its components.
Note: Make sure you fully close the liftgate
to prevent cargo from falling out.
CLOSING THE HANDS-FREE
LIFTGATE
Make sure you have the authorized device
within 3 ft (1 m) of the liftgate.
1. Stand behind your vehicle, and face the
liftgate.
2. Move your foot, in a single-kick motion,
without pausing, under and away from
the rear bumper detection area. 3. The liftgate closes.
Avoid the following actions when using the
hands-free opening feature:
•
Making physical contact with the
bumper.
• Holding your foot under the bumper.
• Sweeping your foot from side to side,
or kicking at an odd angle. Detection Zones
The detection area is in the center of the
rear bumper.
Note:
Allow the power system to close the
liftgate. Manually pushing the liftgate may
activate the system ’s obstacle detection
feature and stop the power operation or
reverse its direction, replicate a strut failure,
or damage mechanical components.
STOPPING THE LIFTGATE
MOVEMENT
Note: Do not apply sudden excessive force
to the liftgate while it is in motion. This
could damage the power liftgate and its
components.
Note: Selections will vary depending on
region or options.
You can stop the liftgate movement by
doing any of the following:
• Pressing the outside liftgate control
button.
• Pressing the inside liftgate control
button.
• Pressing the liftgate button on the
remote control twice.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Liftgate - Vehicles With: Hands-Free LiftgateE300799 E312361

•
Pressing the liftgate button on an
authorized device.
• Moving your foot under and away from
the center rear bumper in a single-kick
motion.
LIFTGATE OBSTACLE
DETECTION
Closing the Liftgate
The system stops when it detects an
obstacle. A tone sounds and the system
reverses to open. Once you remove the
obstacle, you can power close the liftgate.
Note: To prevent accidental obstacle
detection, let the power liftgate close
completely before you enter your vehicle. Opening the Liftgate
The system stops when it detects an
obstacle and a tone sounds. Once you
remove the obstacle, you can continue to
operate the liftgate.
LIFTGATE –
TROUBLESHOOTING
LIFTGATE – WARNING LAMPS Illuminates when the liftgate is
not completely closed.
LIFTGATE – INFORMATION MESSAGES Action
Message
The liftgate is not completely closed. Close the liftgate.
Liftgate Ajar
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Liftgate - Vehicles With: Hands-Free LiftgateE316362

LIFTGATE – FREQUENTLY ASKED
QUESTIONS
Why won't my power liftgate function?
Make sure the transmission is in park
(P), ensure nothing is obstructing the
liftgate path and there is not excessive
weight on the liftgate. If there are
continued issues, the battery voltage
may be low or other system issues.
See an authorized dealer.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Liftgate - Vehicles With: Hands-Free Liftgate

OPENING THE LIFTGATE
OPENING THE LIFTGATE FROM
OUTSIDE YOUR VEHICLE
Press the control button to unlatch the
liftgate and then lift to open.
Note:
Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not hang anything, for example
a bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components. CLOSING THE LIFTGATE
CLOSING THE LIFTGATE FROM
OUTSIDE YOUR VEHICLE WARNING: It is extremely
dangerous to ride in a cargo area, inside
or outside of a vehicle. In a crash, people
riding in these areas are more likely to be
seriously injured or killed. Do not allow
people to ride in any area of your vehicle
that is not equipped with seats and
seatbelts. Make sure everyone in your
vehicle is in a seat and properly using a
seatbelt. Failure to follow this warning
could result in serious personal injury or
death. A handle is located inside the liftgate to
help with closing.
Note:
Make sure that you fully close the
liftgate to prevent cargo from falling out.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Liftgate - Vehicles With: Manual LiftgateE316256 E315963

PASSIVE ANTI-THEFT
SYSTEM
WHAT IS THE PASSIVE ANTI-
THEFT SYSTEM
The passive anti-theft system prevents
someone from starting the vehicle with an
incorrectly coded key.
Note:
Do not leave a duplicate coded key
in your vehicle. Always take the keys and
lock all the doors when leaving your vehicle.
HOW DOES THE PASSIVE ANTI-
THEFT SYSTEM WORK
The passive anti-theft system arms when
you switch the ignition off.
It disarms when the ignition is switched on
with a correctly coded key.
Note: The system is not compatible with
non-Ford aftermarket remote start systems.
Note: Do not leave a duplicate coded key
in your vehicle. Always take the keys and
lock all doors when leaving your vehicle.
ANTI-THEFT ALARM SYSTEM
WHAT IS THE ANTI-THEFT ALARM
SYSTEM
The Anti-Theft Alarm System warns you
of an unauthorized entry to your vehicle. HOW DOES THE ANTI-THEFT
ALARM SYSTEM WORK
When armed, the anti-theft alarm is
triggered in any of the following ways:
•
If someone opens a door, the liftgate
or the hood without a correctly coded
key or remote control.
• If you turn the power on without a
correctly coded key.
• If the interior sensors detect movement
inside your vehicle.
• If the inclination sensors detect an
attempt to raise your vehicle.
• If someone disconnects the vehicle
battery or the battery backup alarm.
If the anti-theft alarm is triggered, the
alarm horn sounds for 30 seconds and the
direction indicators flash for 5 minutes.
Any further attempts to carry out one of
the above sounds the alarm again.
WHAT IS THE PERIMETER ALARM
The perimeter alarm is designed to detect
unauthorized access to your vehicle.
WHAT ARE THE INTERIOR
SENSORS
The interior sensors are designed to detect
any movement inside your vehicle.
The interior sensors are in the overhead
console.
Note: Do not cover the interior sensors.
WHAT ARE THE INCLINATION
SENSORS
The inclination sensor is designed to detect
an attempt to raise your vehicle, for
example to remove a wheel or to tow it
away.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Security

WHAT IS THE BATTERY BACKUP
ALARM
The battery backup alarm is an additional
alarm system that has its own battery and
horn. It is designed to detect if the vehicle
battery or the battery backup alarm is
disconnected.
ARMING THE ANTI-THEFT ALARM
SYSTEM
The alarm is ready to arm when there is
not a key in your vehicle.
Lock your vehicle with your remote control
to arm the alarm.
DISARMING THE ANTI-THEFT
ALARM SYSTEM
Disarm the alarm by performing any of the
following actions:
•
Unlock the doors or luggage
compartment with the remote control.
• Switch your vehicle on or start your
vehicle.
ANTI-THEFT ALARM SYSTEM
SETTINGS
WHAT ARE THE ALARM SECURITY
LEVELS
You can select two levels of alarm security,
all sensors and perimeter sensing.
All Sensors
All sensors is the standard setting.
In all sensors, all equipped sensors are on
when you arm the alarm. Note:
Do not arm the alarm with all sensors
if passengers, animals or other moving
objects are inside your vehicle.
Perimeter Sensing
In perimeter sensing, the interior sensors
are off when you arm the alarm.
All the other equipped sensors activate
when you arm the alarm in this mode.
SETTING THE ALARM SECURITY
LEVEL
Access the vehicle drawer on the
touchscreen.
1. Press SETTINGS.
2. Press
Vehicle.
3. Press
Alarm System.
4. Press
Motion sensors.
5. Press a setting.
WHAT IS ASK ON EXIT
You can choose which level of security you
require after you switch the ignition off.
Note: If you do not choose a setting, the
system defaults to all sensors.
SWITCHING ASK ON EXIT ON AND
OFF
Access the vehicle drawer on the
touchscreen.
1. Press
SETTINGS.
2. Press
Vehicle.
3. Press
Alarm System.
4. Press
Ask on Exit.
5. Press a setting.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Security