battery FORD POLICE INTERCEPTOR 2018 Warranty Guide

SYNC™ TROUBLESHOOTING
Your SYNC system is easy to use. However,
should questions arise, see the tables
below.
Use the website at any time to check your
phone's compatibility, register your
account and set preferences as well as
access a customer representative via an
online chat (during certain hours). Visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca for more
information.Phone issues
Possible solution(s)
Possible cause(s)
Issue
Review your phone's manual
about audio adjustments.
The audio control settings
on your phone may be
affecting SYNC perform-
ance.
There is excessive back-
ground noise during a phone
call.
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
During a call, I can hear the
other person but they
cannot hear me.
Go to the website to review
your phone's compatibility.
This is a phone-dependent
feature.
SYNC is not able to down-
load my phonebook.
Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
Try pushing your phonebook
contacts to SYNC by using
the Add Contacts feature.
Use the SYNCmyphone
feature available on the
website.
Try pushing your phonebook
contacts to SYNC by using
the Add Contacts feature.
This may be a limitation on
your phone's capability.
The system says Phonebook
Downloaded but the
phonebook in SYNC is
empty or missing contacts.
If the missing contacts are
stored on your SIM card, try
moving them to the device
memory.
Remove any pictures or
special ring tones associ-
ated with the missing
contact.
295
Taurus (CPH) Police, Canada/United States of America, enUSA, Edition date: 201708, Second Printing SYNC™

Phone issues
Possible solution(s)
Possible cause(s)
Issue
Depending upon your phone,
you may have to grant SYNC
permission to access your
phonebook contacts. Make
sure to confirm when
prompted by your phone
during the phonebook
download.
Go to the website to review
your phone's compatibility.
This is a phone-dependent
feature.
I am having trouble
connecting my phone to
SYNC.
Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
Try deleting your device
from SYNC, deleting SYNC
from your device and trying
again.
Check the security and auto
accept and prompt always
settings relative to the SYNC
Bluetooth connection on
your phone.
Update your device's firm-
ware.
Turn off the Auto phone-
book download setting.
Go to the website to review
your phone's compatibility.
This is a phone-dependent
feature.
Text messaging is not
working on SYNC.
Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
296
Taurus (CPH) Police, Canada/United States of America, enUSA, Edition date: 201708, Second Printing SYNC™

USB and media issues
Possible solution(s)
Possible cause(s)
Issue
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
device malfunction.
I am having trouble
connecting my device.
Make sure you are using the
manufacturer's cable.
Make sure you insert the
USB cable correctly into the
device and the USB port.
Make sure that the device
does not have an auto-
install program or active
security settings.
Make sure you are not
leaving the device in your
vehicle during very hot or
cold temperatures.
This is a device limitation.
SYNC does not recognize
my device when I turn on the
car.
Review the device compatib-
ility chart on the SYNC
website to confirm your
phone supports the
Bluetooth audio streaming
function.
This is a phone-dependent
feature.
The device is not connected.
Bluetooth audio does not
stream.
Make sure you correctly
connect the device to SYNC,
and that you have pressed
play on your device.
Make sure that all song
details are populated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC does not recognize
music that is on my device.
Some devices require you to
change the USB settings
from mass storage to MTP
class.
The file may be corrupted.
The song may have copy-
right protection, which does
not allow it to play.
297
Taurus (CPH) Police, Canada/United States of America, enUSA, Edition date: 201708, Second Printing SYNC™

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect extended service plan means
peace of mind. It’
s the extended service
plan backed by Ford Motor Company, and
provides more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, Insist on Ford
Protect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
extended service plan. With Ford Protect
extended service plan you minimize your
risk for unexpected repair bills and rising
repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’ s probably easier to
list what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including warranty repairs, and
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
304
Taurus (CPH) Police, Canada/United States of America, enUSA, Edition date: 201708, Second Printing Ford Protect

Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level.
Fuel and water separator. Drain if necessary (or if indicated by the information display). Holes and slots in the tail pipe to make sure they are functional and clear of debris. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
308
Taurus (CPH) Police, Canada/United States of America, enUSA, Edition date: 201708, Second Printing Scheduled Maintenance

Multi-Point Inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and properpressure2
Fluid levels 1
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer
2 If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time. This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
309
Taurus (CPH) Police, Canada/United States of America, enUSA, Edition date: 201708, Second Printing Scheduled Maintenance

A
A/C
See: Climate Control........................................... 83
About This Manual...........................................7
ABS See: Brakes............................................................ 119
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 120
Accessories See: Replacement Parts
Recommendation............................................ 12
Adjusting the Headlamps..........................192 Horizontal Aim Adjustment............................ 193
Vertical Aim Adjustment.................................. 192
Adjusting the Pedals.....................................58
Adjusting the Steering Wheel
...................56
Airbag Disposal...............................................49
Air Conditioning See: Climate Control........................................... 83
Air Filter See: Changing the Engine Air Filter.............196
Alarm See: Anti-Theft Alarm........................................ 55
All-Wheel Drive...............................................112
Anti-Theft Alarm
............................................55
Alarm System........................................................ 55
Arming the Alarm................................................. 55
Disarming the Alarm........................................... 55
Triggering the Alarm............................................ 55
Appendices....................................................326
At a Glance........................................................16
Audible Warnings and Indicators..............73 Headlamps On Warning Chime...................... 73
Key in Ignition Warning Chime......................... 73
Parking Brake On Warning Chime.................. 73
Audio Control..................................................56 Auxiliary Steering Wheel Controls.................57
Audio Input Jack...........................................262
Audio System................................................256 General Information......................................... 256
Audio Unit.......................................................257 Menu Structure................................................... 259
Autolamps.........................................................61 Windshield Wiper Activated
Headlamps......................................................... 61Automatic Transmission
...........................109
Automatic Transmission Adaptive
Learning............................................................... 111
Brake-Shift Interlock......................................... 109
If Your Vehicle Gets Stuck In Mud or Snow..................................................................... 111
Understanding the Positions of Your Automatic Transmission............................ 109
Automatic Transmission Fluid Check - 2.0L EcoBoost™........................................185
6F35 Transmission............................................ 185
Automatic Transmission Fluid Check - 3.5L Duratec/3.5L Ecoboost™/
3.7L..................................................................185
6F50/6F55 Transmission............................... 185
Adjusting Automatic Transmission Fluid Levels.................................................................. 187
Checking the fluid level.................................... 187
Moving the Air Filter Assembly (Accessing the Dipstick).................................................... 186
Reinstalling The Air Filter Assembly...........188
Auxiliary Power Points.................................90 12 Volt DC Power Point...................................... 90
Locations................................................................ 90
AWD See: All-Wheel Drive........................................... 112
B
Battery See: Changing the 12V Battery...................... 189
Blind Spot Information System..............130 Switching the System Off and On.................131
System Errors........................................................ 131
System Limitations............................................. 131
Using the System............................................... 130
BLIS See: Blind Spot Information System..........130
Bonnet Lock See: Opening and Closing the Hood............174
Booster Seats..................................................25 Types of Booster Seats...................................... 26
Brake Fluid Check
........................................188
Brakes................................................................119 General Information........................................... 119
Breaking-In......................................................147
Bulb Specification Chart...........................194
353
Taurus (CPH) Police, Canada/United States of America, enUSA, Edition date: 201708, Second Printing Index

C
Cabin Air Filter.................................................85
California Proposition 65..............................11
Capacities and Specifications - 2.0L
EcoBoost™.................................................238
Alternative Engine Oil for Extremely Cold Climates............................................................ 241
Specifications..................................................... 238
Capacities and Specifications - 3.5L Duratec.........................................................242
Alternative Engine Oil for Extremely Cold Climates........................................................... 245
Specifications..................................................... 243
Capacities and Specifications - 3.5L Ecoboost™.................................................246
Alternative Engine Oil for Extreme Cold Climates........................................................... 250
Specifications...................................................... 247
Capacities and Specifications - 3.7L.................................................................250
Alternative Engine Oil for Extremely Cold Climates........................................................... 254
Specifications....................................................... 251
Capacities and Specifications................229
Car Wash See: Cleaning the Exterior............................... 197
Catalytic Converter......................................106 On-Board Diagnostics (OBD-II).................... 107
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 107
Center Console................................................91
Console Mounting Plates................................... 91
Universal Top Tray................................................ 91
Changing a Bulb
............................................193
Front Fog Lamp................................................... 193
High-Intensity Discharge Headlamps.........193
LED Lamps............................................................ 194
License Plate Lamp........................................... 194
Changing a Fuse............................................172 Fuses........................................................................\
172
Changing a Road Wheel............................223 Dissimilar Spare Wheel and Tire Assembly
Information...................................................... 223
Tire Change Procedure.................................... 224
Changing the 12V Battery..........................189 Battery Management System......................... 191
Changing the Engine Air Filter.................196 Changing the Wiper Blades......................192
Checking the Wiper Blades.......................191
Child Restraint and Seatbelt
Maintenance.................................................34
Child Restraint Positioning
..........................27
Child Safety.......................................................18
General Information............................................. 18
Cleaning Leather Seats..............................201
Cleaning Products
........................................197
Materials................................................................. 197
Cleaning the Engine
....................................199
Cleaning the Exterior...................................197
Cleaning the Headlamps................................. 198
Exterior Chrome Parts...................................... 198
Exterior Plastic Parts......................................... 198
Stripes or Graphics............................................ 198
Underbody............................................................ 198
Under Hood.......................................................... 198
Cleaning the Instrument Panel and Instrument Cluster Lens........................200
Cleaning the Interior
..................................200
Cleaning the Wheels..................................202
Cleaning the Windows and Wiper Blades............................................................199
Climate Control
..............................................83
Coolant Check See: Engine Coolant Check............................. 181
Crash Sensors and Airbag Indicator.......44 Airbags and Police Equipment....................... 45
Cross Traffic Alert.........................................132 False Alerts........................................................... 134
Switching the System Off and On...............134
System Errors....................................................... 134
System Lights, Messages and Audible Alerts................................................................... 133
System Limitations............................................ 134
Using the System................................................ 132
Cruise Control
..................................................57
Principle of Operation....................................... 129
Cruise control See: Using Cruise Control................................ 129
Customer Assistance
..................................156
D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
354
Taurus (CPH) Police, Canada/United States of America, enUSA, Edition date: 201708, Second Printing Index

Front Passenger Sensing System............39
Fuel and Refueling.........................................97
Fuel Consumption.......................................103
Calculating Fuel Economy.............................. 104
Filling the Fuel Tank.......................................... 104
Fuel Filler Funnel Location.........................99
Fuel Filter
.........................................................189
Fuel Quality - E85..........................................97 Choosing the Right Fuel - Flex Fuel
Vehicles............................................................... 97
Switching Between E85 and Gasoline........98
Fuel Quality - Gasoline................................99 Choosing the Right Fuel.................................... 99
Fuel Shutoff
.....................................................151
Fuses.................................................................163
Fuse Specification Chart...........................163 Passenger Compartment Fuse Panel........168
Power Distribution Box..................................... 163
G
Gauges...............................................................69 Fuel Gauge............................................................. 69
Information Display............................................. 69
Speedometer........................................................ 69
Gearbox See: Transmission.............................................. 109
General Information on Radio Frequencies...................................................50
General Maintenance Information
.......306
Multi-Point Inspection.................................... 308
Owner Checks and Services.......................... 307
Protecting Your Investment.......................... 306
Why Maintain Your Vehicle?......................... 306
Why Maintain Your Vehicle at Your Dealership?.................................................... 306
Getting Assistance Outside the U.S. and Canada..........................................................159
Getting the Services You Need
...............156
Away From Home............................................... 156
H
Handbrake See: Parking Brake............................................. 120
Hazard Flashers
..............................................151
Headlamp Adjusting See: Adjusting the Headlamps...................... 192Headlamp Exit Delay....................................62
Headrest
See: Head Restraints.......................................... 86
Head Restraints
..............................................86
Adjusting the Head Restraint........................... 87
Tilting Head Restraints ...................................... 87
Heated Windows and Mirrors....................85 Heated Exterior Mirror........................................ 85
Heated Rear Window......................................... 85
Heating See: Climate Control........................................... 83
Hill Start Assist..............................................120 Switching the System On and Off.................121
Using Hill Start Assist......................................... 121
Hints on Controlling the Interior Climate...........................................................84
Defogging the Side Windows in Cold Weather.............................................................. 85
General Hints......................................................... 84
Quickly Cooling the Interior.............................. 84
Quickly Heating the Interior............................. 84
Recommended Settings for Cooling............84
Recommended Settings for Heating...........84
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures................................................... 84
Hints on Driving With Anti-Lock Brakes
............................................................120
Hood Lock See: Opening and Closing the Hood............174
I
Ignition Switch.................................................92
In California (U.S. Only)
..............................157
Information Display Control.......................57
Information Displays.....................................74 General Information............................................ 74
Information Messages
..................................77
AdvanceTrac ™....................................................... 77
Alarm........................................................................\
. 77
AWD........................................................................\
.. 78
Battery and Charging System.......................... 78
Blind Spot Information and Cross Traffic Alert System...................................................... 79
Brake System......................................................... 79
Doors and Locks................................................... 79
Fuel........................................................................\
... 80
356
Taurus (CPH) Police, Canada/United States of America, enUSA, Edition date: 201708, Second Printing Index

Maintenance..........................................................80
Park Aid...................................................................
80
Police Engine Idle feature.................................. 81
Power Steering....................................................... 81
Reminder Messages............................................. 81
Seats........................................................................\
. 82
Tire Pressure Monitoring System................... 82
Traction Control.................................................... 82
Installing Child Restraints............................19 Child Seats............................................................... 19
Using Lap and Shoulder Belts......................... 20
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 22
Using Tether Straps............................................. 24
Instrument Cluster........................................69
Instrument Lighting Dimmer.....................62
Instrument Panel Overview........................16
Interior Lamps
.................................................63
Dome Task Lamp................................................. 63
Front Map Lamps................................................. 63
Interior Luggage Compartment Release............................................................54
Interior Mirror....................................................67 Automatic Dimming Mirror............................... 67
Manual Dimming Mirror..................................... 67
Introduction.........................................................7
J
Jump Starting the Vehicle.........................152 Connecting the Jumper Cables..................... 152
Jump Starting....................................................... 153
Preparing Your Vehicle...................................... 152
Removing the Jumper Cables........................ 153
K
Keys and Remote Controls........................50
L
Lighting Control
..............................................60
Headlamp Flasher................................................ 61
High Beams............................................................ 60
Spot Lamp Control............................................... 61
Lighting..............................................................60 General Information........................................... 60
Load Carrying
.................................................136 Load Limit.......................................................136
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles.............................................................. 141
Vehicle Loading - with and without a Trailer.................................................................. 136
Locking and Unlocking.................................52 Battery Saver......................................................... 53
Hidden Rear Door Locks.................................... 52
Illuminated Entry.................................................. 53
Illuminated Exit..................................................... 53
Locking and Unlocking the Doors with the Key Blade............................................................ 53
Opening a Rear Door From the Inside..........53
Opening the Luggage Compartment...........53
Power Door Locks................................................ 52
Remote Control..................................................... 52
Lug Nuts See: Changing a Road Wheel........................ 223
M
Maintenance...................................................174 General Information........................................... 174
Manual Climate Control
..............................83
Manual Seats..................................................88 Lumbar Adjustment........................................... 89
Moving the Seat Backward and Forward.............................................................. 88
Recline Adjustment............................................ 88
Media Hub......................................................263
Message Center See: Information Displays................................. 74
Mirrors See: Heated Windows and Mirrors................85
See: Windows and Mirrors................................ 65
Mobile Communications Equipment.......13
Motorcraft Parts - 2.0L EcoBoost™..................................................231
Motorcraft Parts - 3.5L Duratec.............233
Motorcraft Parts - 3.5L Ecoboost™.................................................234
Motorcraft Parts - 3.7L...............................235
N
Normal Scheduled Maintenance
..........309
Intelligent Oil-Life Monitor™........................ 309
357
Taurus (CPH) Police, Canada/United States of America, enUSA, Edition date: 201708, Second Printing Index