phone GMC SIERRA 2011 Service Manual

Black plate (18,1)GMC Sierra Owner Manual - 2011
13-18 Customer Information
This data can help provide a better
understanding of the circumstances
in which crashes and injuries occur.
Important:EDR data is recorded
by the vehicle only if a non-trivial
crash situation occurs; no data is
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age,
and crash location) is recorded.
However, other parties, such as
law enforcement, could combine
the EDR data with the type of
personally identifying data
routinely acquired during a
crash investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
GM will not access this data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part
of GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.OnStar®
If the vehicle is equipped with
an active OnStar system, that
system may also record data in
crash or near crash‐like situations.
The OnStar Terms and Conditions
provides information on data
collection and use and is available
in the OnStar glove box kit,
at www.onstar.com (U.S.) or
www.onstar.ca (Canada), or
by pressing the
Qbutton and
speaking to an advisor.
Navigation System
If the vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. Refer to the
navigation system operating manual
for information on stored data and
for deletion instructions.

Black plate (3,1)GMC Sierra Owner Manual - 2011
INDEX i-3
Center High-MountedStoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . 10-47
Center Seat . . . . . . . . . . . . . . . . . . . . 3-3
Chains, Tire . . . . . . . . . . . . . . . . . . 10-83
Charging System Light . . . . . . . . . . . . . . . . . 5-24
Check Engine Light . . . . . . . . . . . . . . . . . . 5-25
IgnitionTransmission Lock . . . . . . . . 10-40
Child Restraints Infants and YoungChildren . . . . . . . . . . . . . . . . . . . . . 3-51
Lower Anchors and Tethers for Children . . . . . . . . . 3-57
Older Children . . . . . . . . . . . . . . . . 3-49
Securing . . . . . . . . . . 3-66, 3-69, 3-78
Systems . . . . . . . . . . . . . . . . . . . . . . 3-54 Cigarette Lighter . . . . . . . . . . . . . . . 5-11
Circuit Breakers . . . . . . . . . . . . . . 10-50
Cleaning
Exterior Care . . . . . . . . . . . . . . 10-108
Interior Care . . . . . . . . . . . . . . . 10-112
Climate Control Systems . . . 8-1, 8-4 Air Conditioning . . . . . . . . . . 8-1, 8-4
Dual Automatic . . . . . . . . . . . . . . . . 8-5
Heating . . . . . . . . . . . . . . . . . . . 8-1, 8-4
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Cluster, Instrument . . . . . . . . . . . . 5-13
Collision Damage Repair . . . . . 13-12
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-6
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convex Mirrors . . . . . . . . . . . . . . . . 2-15
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . 10-22
Engine TemperatureGauge . . . . . . . . . . . . . . . . . . . . . . 5-17 Cooling System . . . . . . . . . . . . . . . 10-20
Engine Messages . . . . . . . . . . . . 5-44
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . 13-11
Cruise Control . . . . . . . . . . . . . . . . . 9-73 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-32
Cupholders . . . . . . . . . . . . . . . . . . . . . 4-1
Customer Assistance . . . . . . . . . . 13-6
Offices . . . . . . . . . . . . . . . . . . . . . . . . 13-5
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 13-6
Customer Information Service PublicationsOrdering Information . . . . . . 13-15
Customer Satisfaction Procedure . . . . . . . . . . . . . . 13-1, 13-3

Black plate (10,1)GMC Sierra Owner Manual - 2011
i-10 INDEX
Passenger Airbag StatusIndicator . . . . . . . . . . . . . . . . . . . . . 5-23
Passenger Sensing System . . . 3-40
Perchlorate Materials Requirements, California . . . . . 10-3
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-52
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-50
Pickup Conversion to Chassis Cab . . . . . . . . . . . . . . . . 9-129
Pickup-Box Identification and Fender Marker
Lamps . . . . . . . . . . . . . . . . . . . . . . 10-45
Power Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Outlets . . . . . . . . . . . . . . . . . . . . . . . 5-10
Protection, Battery . . . . . . . . . . . . 6-10
Retained Accessory (RAP) . . . 9-40
Seat Adjustment . . . . . . . . . . . . . . . 3-4
Steering Fluid . . . . . . . . . . . . . . . 10-29
Windows . . . . . . . . . . . . . . . . . . . . . 2-19 Pregnancy, Using Safety
Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-26
Privacy Radio FrequencyIdentification (RFID) . . . . . . . 13-19
Program Courtesy Transportation . . . . .13-11
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-3
R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-19
Statement . . . . . . . . . . . . . . . . . . 13-19
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . 7-8
CD/DVD Player . . . . . . . . . . . . . . . 7-22
Reception . . . . . . . . . . . . . . . . . . . . 7-14
Satellite . . . . . . . . . . . . . . . . . . . . . . . 7-10
Reading Lamps . . . . . . . . . . . . . . . . . 6-9
Rear Axle . . . . . . . . . . . . . . . . . . . . . 10-37 Locking . . . . . . . . . . . . . . . . . . . . . . . 9-73 Rear Doors . . . . . . . . . . . . . . . . . . . . 2-10
Rear Seat Audio (RSA)
System . . . . . . . . . . . . . . . . . . . . . . . 7-48
Rear Seat Entertainment System . . . . . . . . . . . . . . . . . . . . . . . 7-39
Rear Seat Audio (RSA) . . . . . . . 7-48
Rear Seats . . . . . . . . . . . . . . 3-10, 3-11
Rear Vision Camera (RVC) . . . . 9-78
Rear Windows . . . . . . . . . . . . . . . . . 2-20
Rearview Mirrors . . . . . . . . . . . . . . 2-18 Automatic Dimming . . . . . . . . . . . 2-18
Reclining Seatbacks . . . . . . . . . . . . 3-6
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . 11-8
Recommended Fuel . . . . . . . . . . . 9-84
Records Maintenance . . . . . . . . . . . . . . . . .11-12
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . .10-103
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-7
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Black plate (13,1)GMC Sierra Owner Manual - 2011
INDEX i-13
T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-15
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Taillamps . . . . . . . . . . . . . . . . . . . . . 10-46Bulb Replacement . . . . . . . . . . 10-46
Text Telephone (TTY) Users . . . 13-6
Theft-Deterrent Systems . . . . . . . 2-13 Immobilizer . . . . . . . . . . . . . . . . . . . 2-13
Throttle, Adjustable . . . . . . . . . . . . 9-35
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Tires Buying New Tires . . . . . . . . . . . 10-77
Chains . . . . . . . . . . . . . . . . . . . . . . 10-83
Changing . . . . . . . . . . . . . . . . . . . 10-86
Designations . . . . . . . . . . . . . . . 10-61
Different Size . . . . . . . . . . . . . . . 10-79
Dual Rotation . . . . . . . . . . . . . . . 10-75
Full-Size Spare . . . . . . . . . . . . . 10-97
If a Tire Goes Flat . . . . . . . . . . 10-84
Inflation Monitor System . . . . 10-69
Inspection . . . . . . . . . . . . . . . . . . 10-73
Messages . . . . . . . . . . . . . . . . . . . . 5-49 Tires (cont.)
Pressure . . . . . . . . . . . . . . . . . . . . 10-67
Pressure Light . . . . . . . . . . . . . . . . 5-30
Pressure Monitor System . . . 10-68
Rotation . . . . . . . . . . . . . . . . . . . . 10-73
Sidewall Labeling . . . . . . . . . . . 10-58
Terminology and
Definitions . . . . . . . . . . . . . . . . . 10-62
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . 10-80
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-81
Wheel Replacement . . . . . . . . 10-82
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-76
Tow/Haul Mode . . . . . . . . . . . . . . . . 9-51
Tow/Haul Mode Light . . . . . . . . . . 5-29
Towing Driving Characteristics . . . . . . . . 9-91
Equipment . . . . . . . . . . . . . . . . . . .9-112
General Information . . . . . . . . . . 9-90
Recreational Vehicle . . . . . . . 10-103 Towing (cont.)
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-95
Trailer Sway
Control (TSC) . . . . . . . . . . . . . 9-124
Vehicle . . . . . . . . . . . . . . . . . . . . 10-103
Trailer Sway Control (TSC) . . . . . . . . 9-124
Tow Mirrors . . . . . . . . . . . . . . . . . . . 2-15
Trailer Towing . . . . . . . . . . . . . . . . . 9-95
Transfer Case . . . . . . . . . . . . . . . . . 9-54
Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 9-46
Fluid, Automatic . . . . . 10-13, 10-16
Messages . . . . . . . . . . . . . . . . . . . . 5-50
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . 13-11
Trip Odometer . . . . . . . . . . . . . . . . . 5-14
Truck-Camper Loading Information . . . . . . . . . . . . . . . . . . . 9-32
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Turn Signal Bulb Replacement . . . . . . . . . . 10-46