infotainment GMC SIERRA DENALI 2020 Owners Manual

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 8/27/19
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 9
Seats and Restraints . . . . . . . . . . . 52
Storage . . . . . . . . . . . . . . . . . . . . . . . 112
Instruments and Controls . . . . . . 117
Lighting . . . . . . . . . . . . . . . . . . . . . . . 165
Infotainment System . . . . . . . . . . 176
Climate Controls . . . . . . . . . . . . . . 177
Driving and Operating . . . . . . . . . 185
Vehicle Care . . . . . . . . . . . . . . . . . . 327
Service and Maintenance . . . . . 439
Technical Data . . . . . . . . . . . . . . . . 457
Customer Information . . . . . . . . . 462
Reporting Safety Defects . . . . . . 472
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 476
Connected Services . . . . . . . . . . . 484
Index . . . . . . . . . . . . . . . . . . . . 487

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 8/27/19
6 Introduction
1. Tow/Haul Mode (On SomeModels). See Driver Mode
Control 0238.
Automatic Transfer Case
Control (If Equipped). See
Four-Wheel Drive 0227.
Driver Mode Control 0238 (If
Equipped).
2. Air Vents 0182.
3. Head-Up Display (HUD) 0152
(If Equipped).
4. Turn Signal Lever. See Turn
and Lane-Change Signals
0 170.
Windshield Wiper/Washer
0 119.
5. Instrument Cluster 0126.
6. Shift Lever. See Automatic
Transmission 0221.
Range Selection Mode. See
Manual Mode 0224.
7. Light Sensor. See Automatic
Headlamp System 0168.
8. Infotainment 0176. 9.
Climate Control Systems 0177
(If Equipped).
Dual Automatic Climate Control
System 0179 (If Equipped).
10. Heated and Ventilated Front
Seats 060 (If Equipped).
11.
ALane Keep Assist (LKA)
(1500 Series) 0278 (If
Equipped).
XPark Assist Switch (If
Equipped). See Assistance
Systems for Parking or Backing
0 257.
hAuto Stop Disable Switch
(If Equipped). See Stop/Start
System 0213.
5Power Release Tailgate
(If Equipped). See Tailgate
0 29.
|Hazard Warning Flashers
0 169.
gTraction Control/Electronic
Stability Control 0235.
ADC/AC Switch. See Power
Outlets 0121.
@Lane Departure Warning
(LDW) (2500/3500 Series)
0 276 (If Equipped).
5Hill Descent Control Switch
(If Equipped). See Hill Descent
Control (HDC) 0237.
jPower Assist Steps 034 (If
Equipped).
LExpress Window Down
Button (If Equipped). See
Power Windows 047.
Tow/Haul Mode 0227 (On
Some Models).
12. Power Outlet (Alternating Current) (If Equipped). See
Power Outlets 0121.
13. Power Outlets 0121.
14. USB Port. See the infotainment manual.
15. Wireless Charging 0122 (If
Equipped).

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 8/27/19
Introduction 7
16. Trailer Brake Control Panel (IfEquipped). See “Integrated
Trailer Brake Control System”
under Towing Equipment
0 296.
17. ENGINE START/STOP. See Ignition Positions (Keyless
Access) 0208 or
Ignition Positions (Key Access)
0 210.
18. Steering Wheel Controls (If Equipped). See the
infotainment manual.
Driver Information Center (DIC)
Controls. See Driver
Information Center (DIC) (Base
Level) 0147 or
Driver Information Center (DIC)
(Midlevel and Uplevel) 0148.
19. Horn 0119.
20. Hood Release. See Hood
0 330.
21. Steering Wheel Adjustment
0118 (Out of View). 22.
Cruise Control 0243.
Adaptive Cruise Control (1500
Series) 0245 (If Equipped).
Forward Collision Alert (FCA)
System 0268 (If Equipped).
Heated Steering Wheel 0119
(If Equipped).
23. Data Link Connector (DLC) (Out of View). See Malfunction
Indicator Lamp (Check Engine
Light) 0137.
24. Electric Parking Brake 0233.
25. Fog Lamps 0170 (If
Equipped).
Instrument Panel Illumination
Control 0172.
Exterior Cargo Lamps 0171.
Exterior Lamp Controls 0165.
Task Lighting 0171 (If
Equipped).

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 8/27/19
Instruments and Controls 119
Steering Wheel Controls
The infotainment system can be
operated by using the steering
wheel controls. See“Steering Wheel
Controls” in the infotainment
manual.
Heated Steering Wheel
(: If equipped, press to turn it on or
off. A light next to the button
displays when the feature is
turned on.
The steering wheel takes about
three minutes to start heating. Remote Start Heated Steering
Wheel
If equipped with remote start, the
heated steering wheel will turn on
automatically during a remote start
along with the heated seats when it
is cold outside. The heated steering
wheel indicator light may not
come on.
See
Heated and Ventilated Front
Seats 060.
Horn
To sound the horn, pressaon the
steering wheel.
Windshield Wiper/Washer
The windshield wiper control is on
the turn signal lever.
The windshield wipers are controlled
by turning the band with
Non it.
With the ignition on or in ACC/
ACCESSORY, turn the
Nband to
select the wiper speed.
HI : Use for fast wipes.
LO : Use for slow wipes.
3:Turn the band up for more
frequent intermittent wipes or down
for less frequent intermittent wipes.
OFF : Use to turn the wipers off.
1x : For a single wipe, briefly turn
the
Nband down. For several
wipes, hold the band down.
L: PressLon the windshield
wiper control to spray windshield
washer fluid and activate the wipers.
The wipers will continue until
Lis
released or the maximum wash time
is reached. When
Lis released,
additional wipes may occur

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 8/27/19
120 Instruments and Controls
depending on how long the
windshield washer had been
activated. SeeWasher Fluid0354
for information on filling the
windshield washer fluid reservoir.
Clear snow and ice from the wiper
blades before using them. If frozen
to the windshield, carefully loosen or
thaw them. Damaged blades should
be replaced. See Wiper Blade
Replacement 0364.
Heavy snow or ice can overload the
wiper motor.
{Warning
In freezing weather, do not use
the washer until the windshield is
warmed. Otherwise the washer
fluid can form ice on the
windshield, blocking your vision.
{Warning
Before driving the vehicle, always
clear snow and ice from the hood,
windshield, roof, and rear of the
vehicle, including all lamps and
windows. Reduced visibility from
snow and ice buildup could lead
to a crash.
Wipe Parking
If the ignition is turned off while the
wipers are on LO, HI, or
3, they
will immediately stop.
If the windshield wiper control is ON
then moved to OFF before the driver
door is opened or within 10 minutes,
the wipers will restart and move to
the base of the windshield.
If the ignition is turned off while the
wipers are performing wipes due to
windshield washing, the wipers
continue to run until they reach the
base of the windshield.
Compass
The vehicle may have a compass
display on the Driver Information
Center (DIC). The compass receives
its heading and other information
from the Global Positioning
System (GPS) antenna, Electronic
Stability Control (ESC), and vehicle
speed information.
The compass system is designed to
operate for a certain number of
miles or degrees of turn before
needing a signal from the GPS
satellites. When the compass
display shows CAL, drive the
vehicle for a short distance in an
open area where it can receive a
GPS signal. The compass system
will automatically determine when a
GPS signal is restored and provide
a heading again.
Clock
The time and date for the clock can
be set using the infotainment
system. See “Time/Date”in
“System” under“Settings” in the
infotainment manual.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 8/27/19
124 Instruments and Controls
the charging performance. See
your dealer for additional
information.
3. A green
}will appear on the
Von the infotainment display.
This indicates that the
smartphone is properly
positioned and charging. If a
smartphone is placed on the
charging pad and
}does not
display, remove the
smartphone from the pad, turn
it 180 degrees, and wait
three seconds before placing/
aligning the smartphone on the
pad again.
4. If
}turns yellow, ensure that
the charging pad is clear of any
objects and that the
smartphone is capable of
wireless charging before
re-positioning it. If
}does not
illuminate, the smartphone may
need to re-positioned. The smartphone may become
warm during charging. This is
normal. In warmer
temperatures, the speed of
charging may be reduced.
Software Acknowledgements
Certain Wireless Charging Module
product from LG Electronics, Inc.
("LGE") contains the open source
software detailed below. Refer to
the indicated open source licenses
(as are included following this
notice) for the terms and conditions
of their use.
OSS Notice Information
To obtain the source code that is
contained in this product, please
visit http://opensource.lge.com. In
addition to the source code, all
referred license terms, warranty
disclaimers and copyright notices
are available for download. LG
Electronics will also provide open
source code to you on CD-ROM for
a charge covering the cost of
performing such distribution (such
as the cost of media, shipping, and
handling) upon email request to [email protected]. This offer is
valid for three (3) years from the
date on which you purchased the
product.
Freescale-WCT library
Copyright (c) 2012-2014 Freescale
Semiconductor, Inc.. All rights
reserved.
1. Redistributions of source code must retain the above copyright
notice, this list of conditions
and the following disclaimer.
2. Redistributions in binary form must reproduce the above
copyright notice, this list of
conditions and the following
disclaimer in the
documentation and/or other
materials provided with the
distribution.
3. Neither the name of the copyright holder nor the names
of its contributors may be used
to endorse or promote products
derived from this software
without specific prior written
permission.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 8/27/19
152 Instruments and Controls
Head-Up Display (HUD)
{Warning
If the HUD image is too bright or
too high in your field of view, it
may take you more time to see
things you need to see when it is
dark outside. Be sure to keep the
HUD image dim and placed low in
your field of view.
If equipped with HUD, some
information about the operation of
the vehicle is projected onto the
windshield. The image is projected
through the HUD lens on top of the
instrument panel. The information
appears as an image focused out
toward the front of the vehicle.
Caution
If you try to use the HUD image
as a parking aid, you may
misjudge the distance and
damage your vehicle. Do not use
the HUD image as a parking aid.
The HUD information can be
displayed in various languages. The
speedometer reading and other
numerical values can be displayed
in either English or metric units.
The language selection is changed
through the radio, and the units of
measurement is changed through
the instrument cluster. See
“Settings” in the infotainment
manual and “Options”under
Instrument Cluster 0126.
HUD Display on the Windshield
Depending on how the vehicle is
equipped, the HUD may display
some of the following vehicle
information and vehicle messages
or alerts:
. Speed
. Audio
. Phone
. Navigation
. Driver Assistance Features
. Vehicle Messages

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 8/27/19
156 Instruments and Controls
in performance, proceed to your
destination. The performance may
be reduced the next time the vehicle
is driven. The vehicle may be driven
while this message is on, but
maximum acceleration and speed
may be reduced. Anytime this
message stays on, or displays
repeatedly, the vehicle should be
taken to your dealer for service as
soon as possible.
Under certain operating conditions,
propulsion will be disabled. Try
restarting after the vehicle has been
off for 30 seconds.
Vehicle Speed Messages
SPEED LIMITED TO
XXX KM/H (MPH)
This message shows that the
vehicle speed has been limited to
the speed displayed. The limited
speed is a protection for various
propulsion and vehicle systems,
such as lubrication, thermal, brakes,
suspension, Teen Driver if
equipped, or tires.
Vehicle
Personalization
The following are all possible
vehicle personalization features.
Depending on the vehicle, some
may not be available.
For System, Apps, and Personal
features and functions, see
“Settings”in the infotainment
manual.
To access the vehicle
personalization menu:
1. Touch the Settings icon on the Home Page of the infotainment
display.
2. Touch Vehicle to display a list of available options.
3. Touch to select the desired feature setting.
4. Touch
9orRto turn a feature
off or on.
5. Touch
zto go to the top level
of the Settings menu. The menu may contain the
following:
Rear Seat Reminder
This allows for a chime and a
message when the rear door has
been opened before or during
operation of the vehicle.
Touch Off or On.
Climate and Air Quality
Touch and the following may
display:
.
Auto Fan Speed
. Auto Defog
. Auto Rear Defog
Auto Fan Speed
This setting specifies the amount of
airflow when the climate control fan
setting is Auto Fan.
Touch Low, Medium, or High.
Auto Defog
This setting automatically directs air
to the windshield to assist in
defogging, based on temperature
and humidity conditions.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 8/27/19
158 Instruments and Controls
Rear Cross Traffic Alert
This allows the Rear Cross Traffic
Alert feature to be turned on or off.
SeeAssistance Systems for Parking
or Backing 0257.
Touch Off or On.
Comfort and Convenience
Touch and the following may
display:
. Chime Volume
. Reverse Tilt Mirror
. Remote Mirror Folding
Chime Volume
This determines the chime volume
level.
Touch the controls on the
infotainment display to adjust the
volume.
Reverse Tilt Mirror
This allows the feature to be turned
on or off. See Reverse Tilt Mirrors
0 44. Touch Off, On - Driver and
Passenger, On - Driver, or On -
Passenger.
Remote Mirror Folding
When on, the outside mirrors will
remotely fold or unfold when the
Remote Keyless Entry (RKE)
transmitterQorKbutton is
pressed and held. See Folding
Mirrors 042.
Touch Off or On.
Lighting
Touch and the following may
display:
. Vehicle Locator Lights
. Exit Lighting
Vehicle Locator Lights
This setting flashes the vehicle’ s
headlamps when
Kis pressed on
the Remote Keyless Entry (RKE)
transmitter.
Touch Off or On. Exit Lighting
This setting specifies how long the
headlamps stay on after the vehicle
is turned off and exited.
Touch Off, 30 Seconds, 60 Seconds,
or 120 Seconds.
Power Door Locks
Touch and the following may
display:
.
Open Door Anti Lock Out
. Auto Door Unlock
. Delayed Door Lock
Open Door Anti Lock Out
This setting prevents the driver door
from locking when the door is open.
If this setting is on, the Delayed
Door Lock menu will not be
available.
Touch Off or On.
Auto Door Unlock
This setting allows selection of
which doors will automatically
unlock when the vehicle is shifted
into P (Park).

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 8/27/19
160 Instruments and Controls
Passive Door Lock
This allows passive locking to be
turned on or off and selects
feedback. SeeRemote Keyless
Entry (RKE) System Operation (Key
Access) 013 or
Remote Keyless Entry (RKE)
System Operation (Keyless Access)
0 16.
Touch Off, On with Horn
Chirp, or On.
Remote Left in Vehicle Alert
This feature sounds an alert when
the RKE transmitter is left in the
vehicle. This menu also enables
Remote No Longer In Vehicle Alert.
Touch Off or On.
Seating Position
Touch and the following may
display:
. Seat Entry Memory
. Seat Exit Memory Seat Entry Memory
This feature automatically recalls
the previously stored 1 or 2 button
positions when the ignition is
changed from off to on or ACC/
ACCESSORY. See
Memory Seats
0 58.
Touch Off or On.
Seat Exit Memory
This feature automatically recalls
the previously stored exit button
positions when the ignition is
changed from on or ACC/
ACCESSORY to off if the driver
door is open or opened. See
Memory Seats 058.
Touch Off or On.
Trailering
Touch and the following may
display:
. Side Trailer Camera
. Bed View Camera Lighting Side Trailer Camera
This feature specifies if using the
turn signal during a lane change will
also display an applicable side view
of the trailer and vehicle. See
Assistance Systems for Parking or
Backing
0257.
Touch Off or On.
Bed View Camera Lighting
This feature specifies if the truck
bed rail lights are turned on when
the Bed View Camera is active. See
Assistance Systems for Parking or
Backing 0257.
Touch Off or On.
Teen Driver
See “Teen Driver” under“Settings”
in the infotainment manual.
Valet Mode
This will lock the infotainment
system and steering wheel controls.
It may also limit access to vehicle
storage locations, if equipped.