key GMC TERRAIN 2019 Service Manual

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Driving and Operating 183
1. Ease off the accelerator andthen, if there is nothing in the
way, steer the vehicle so that it
straddles the edge of the
pavement.
2. Turn the steering wheel about one-eighth of a turn, until the
right front tire contacts the
pavement edge.
3. Turn the steering wheel to go straight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three
control systems:
.Braking Skid —wheels are not
rolling.
. Steering or Cornering Skid —
too much speed or steering in a
curve causes tires to slip and
lose cornering force.
. Acceleration Skid —too much
throttle causes the driving
wheels to spin. Defensive drivers avoid most skids
by taking reasonable care suited to
existing conditions, and by not
overdriving those conditions. But
skids are always possible.
If the vehicle starts to slide, follow
these suggestions:
.
Ease your foot off the
accelerator pedal and steer the
way you want the vehicle to go.
The vehicle may straighten out.
Be ready for a second skid if it
occurs.
. Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other
material on the road. Learn to
recognize warning clues —such
as enough water, ice, or packed
snow on the road to make a
mirrored surface —and slow
down when you have any doubt. .
Try to avoid sudden steering,
acceleration, or braking,
including reducing vehicle speed
by shifting to a lower gear. Any
sudden changes could cause
the tires to slide.
Remember: Antilock brakes help
avoid only the braking skid.
Off-Road Driving
All-wheel-drive vehicles can be
used for off-road driving. Vehicles
without all-wheel drive and vehicles
not equipped with All Terrain (AT) or
On-Off Road (OOR) tires must not
be driven off-road except on a level,
solid surface. To contact the tire
manufacturer for more information
about the original equipment tires,
see the warranty manual.
Controlling the vehicle is the key to
successful off-road driving. One of
the best ways to control the vehicle
is to control the speed.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Driving and Operating 195
Starting and
Operating
New Vehicle Break-In
Caution
The vehicle does not need an
elaborate break-in. But it will
perform better in the long run if
you follow these guidelines:. Do not drive at any one
constant speed, fast or slow,
for the first 800 km (500 mi).
Do not make full-throttle
starts. Avoid downshifting to
brake or slow the vehicle.
. Avoid making hard stops for
the first 300 km (200 mi) or
so. During this time the new
brake linings are not yet
broken in. Hard stops with
new linings can mean
premature wear and earlier
replacement. Follow this
(Continued)
Caution (Continued)
breaking-in guideline every
time you get new brake
linings.
Following break-in, engine speed
and load can be gradually
increased.
Ignition Positions
The vehicle has an electronic
keyless ignition with pushbutton
start. The Remote Keyless Entry (RKE)
transmitter must be in the vehicle for
the system to operate. If the
pushbutton start is not working, the
vehicle may be near a strong radio
antenna signal causing interference
to the Keyless Access system. See
Remote Keyless Entry (RKE)
System Operation
030.
To shift out of P (Park), vehicles with
a gasoline engine must be turned
on, and the brake pedal must be
applied. For vehicles with a diesel
engine, the vehicle does not need to
be on to shift out of P (Park). See
Shifting out of Park 0203.
Stopping the Engine/Off (No
Indicator Lights) : When the
vehicle is stopped, press ENGINE
START/STOP once to turn the
engine off.
If the vehicle is in P (Park), the
ignition will turn off, and Retained
Accessory Power (RAP) will remain
active. See Retained Accessory
Power (RAP) 0202.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Driving and Operating 197
ON/RUN/START (Green Indicator
Light) :This mode is for starting
and driving. With the ignition off and
the brake pedal applied, pressing
the button once will turn the ignition
on. Once engine cranking begins,
release the button. Engine cranking
will continue until the engine starts.
See Starting the Engine 0197. The
ignition will then remain in on.
Service Mode
This power mode is available for
service and diagnostics, and to
verify the proper operation of the
malfunction indicator lamp as may
be required for emission inspection
purposes. With the vehicle off and
the brake pedal not applied,
pressing and holding ENGINE
START/STOP for more than
five seconds will place the vehicle in
Service Mode. The instruments and
audio systems will operate as they
do in ON/RUN, but the vehicle will
not be able to be driven. The engine
will not start in Service Mode. Press
ENGINE START/STOP again to turn
the vehicle off.Starting the Engine
Shift the vehicle into P (Park) or
N (Neutral). To restart the engine
when the vehicle is already moving,
use N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.
Caution
If you add electrical parts or
accessories, you could change
the way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty.
See Add-On Electrical Equipment
0 282. Gasoline Engine Starting
Procedure
1. With the Keyless Access system, the Remote Keyless
Entry (RKE) transmitter must
be in the vehicle. Press
ENGINE START/STOP with the
brake pedal applied. When the
engine begins cranking, let go
of the button.
The idle speed will go down as
the engine gets warm. Do not
race the engine immediately
after starting it.
If the RKE transmitter is not in
the vehicle, if there is
interference, or if the RKE
battery is low, a Driver
Information Center (DIC) will
display a message. See
Remote Keyless Entry (RKE)
System Operation 030.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
198 Driving and Operating
Caution
Cranking the engine for long
periods of time, by trying to start
the engine immediately after
cranking has ended, can overheat
and damage the cranking motor,
and drain the battery. Wait at
least 15 seconds between each
try, to let the cranking motor
cool down.
2. If the engine does not start after five to 10 seconds,
especially in very cold weather
(below −18 °C or 0 °F), it could
be flooded with too much
gasoline. Try pushing the
accelerator pedal all the way to
the floor and holding it there as
you press ENGINE START/
STOP. Wait at least 15 seconds
between each try, to allow the
cranking motor to cool down.
When the engine starts,
release the accelerator. If the
vehicle starts briefly but then
stops again, do the same thing. This clears the extra gasoline
from the engine. Do not race
the engine immediately after
starting it. Operate the engine
and transmission gently until
the oil warms up and lubricates
all moving parts.
Diesel Engine Starting Procedure
The diesel engine starts differently
than a gasoline engine. 1. With the Keyless Access system, the RKE transmitter
must be in the vehicle. Press
ENGINE START/STOP with the
brake pedal applied to start. If it
is too cold, the wait-to-start
light will come on and there will
be a short delay before
starting. See Wait-to-Start Light
0 139. This light may not come
on if the engine is warm.
The engine has a fast warm-up
glow plug system. The
wait-to-start light will illuminate
for a much shorter time than
most diesel engines, due to the
rapid heating of the glow plug
system.
Caution
If the wait-to-start light stays on
after starting the vehicle, the
vehicle may not run properly.
Have the vehicle serviced
right away.
2. If the engine does not start after 15 seconds of cranking,
wait one minute for the
cranking motor to cool, then try
the same steps again.
If you are trying to start the engine
after the vehicle has run out of fuel,
follow the steps in Running Out of
Fuel (Diesel) 0267.
When the engine is cold, let it run
for a few minutes before driving.
This lets oil pressure build up. The
engine will sound louder when it
is cold.
Cold Weather Starting (Diesel
Engine)
Use the recommended engine oil
when the outside temperature drops
below freezing. See Engine Oil

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
286 Vehicle Care
California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag
initiators, seat belt pretensioners,
and lithium batteries contained in
Remote Keyless Entry transmitters,
may contain perchlorate materials.
Special handling may be necessary.
For additional information, see
www.dtsc.ca.gov/hazardouswaste/
perchlorate.
Accessories and
Modifications
Adding non-dealer accessories or
making modifications to the vehicle
can affect vehicle performance and
safety, including such things as
airbags, braking, stability, ride and
handling, emissions systems,
aerodynamics, durability, and
electronic systems like antilock
brakes, traction control, and stability
control. These accessories or
modifications could even cause
malfunction or damage not covered
by the vehicle warranty.Damage to suspension components
caused by modifying vehicle height
outside of factory settings will not be
covered by the vehicle warranty.
Damage to vehicle components
resulting from modifications or the
installation or use of non-GM
certified parts, including control
module or software modifications, is
not covered under the terms of the
vehicle warranty and may affect
remaining warranty coverage for
affected parts.
GM Accessories are designed to
complement and function with other
systems on the vehicle. See your
dealer to accessorize the vehicle
using genuine GM Accessories
installed by a dealer technician.
Also, see
Adding Equipment to the
Airbag-Equipped Vehicle 089.
Vehicle Checks
Doing Your Own
Service Work
{Warning
It can be dangerous to work on
your vehicle if you do not have
the proper knowledge, service
manual, tools, or parts. Always
follow owner ’s manual procedures
and consult the service manual
for your vehicle before doing any
service work.
If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can. To order the
proper service manual, see
Publication Ordering Information
0 404.
This vehicle has an airbag system.
Before attempting to do your own
service work, see Servicing the
Airbag-Equipped Vehicle 089.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Vehicle Care 371
pads for wear and rotors for surface
condition. Inspect all other brake
parts for cracks and leaks.
Steering, Suspension, and
Chassis Components
Visually inspect steering,
suspension, and chassis
components for damaged, loose,
or missing parts or signs of wear at
least once a year.
Inspect power steering for proper
attachment, connections, binding,
leaks, cracks, chafing, etc.
Visually check constant velocity joint
boots and axle seals for leaks.
Body Component Lubrication
Lubricate all key lock cylinders,
hood hinges, liftgate hinges, steel
fuel door hinge, and power assist
step hinges, unless the components
are plastic. Applying silicone grease
on weatherstrips with a clean cloth
will make them last longer, seal
better, and not stick or squeak.
Underbody Maintenance
At least twice a year, spring and fall,
use plain water to flush any
corrosive materials from the
underbody. Take care to thoroughly
clean any areas where mud and
other debris can collect.
Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water
can overcome the seals and
contaminate the fluid. Contaminated
fluid will decrease the life of the
transfer case and/or axles and
should be replaced.
Sheet Metal Damage
If the vehicle is damaged and
requires sheet metal repair or
replacement, make sure the body
repair shop applies anti-corrosion
material to parts repaired or
replaced to restore corrosion
protection.
Original manufacturer replacement
parts will provide the corrosion
protection while maintaining the
vehicle warranty.
Finish Damage
Quickly repair minor chips and
scratches with touch-up materials
available from your dealer to avoid
corrosion. Larger areas of finish
damage can be corrected in your
dealer's body and paint shop.
Chemical Paint Spotting
Airborne pollutants can fall upon
and attack painted vehicle surfaces
causing blotchy, ring-shaped
discolorations, and small, irregular
dark spots etched into the paint
surface. See“Finish Care”
previously in this section.
Interior Care
To prevent dirt particle abrasions,
regularly clean the vehicle's interior.
Immediately remove any soils.
Newspapers or dark garments can
transfer color to the vehicle’s
interior.
Use a soft bristle brush to remove
dust from knobs and crevices on the
instrument cluster. Using a mild
soap solution, immediately remove

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
410 OnStar
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped. PressQto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
420 Connected Services
Make a Call1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
If equipped, press
=and touch
Account Services to view the
number of remaining minutes,
available Wi-Fi data, and other
account information.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.gmc.com. Message and data
rates may apply.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12146071) - 2019 - crc - 7/27/18
426 Index
Headlamps (cont'd)Automatic . . . . . . . . . . . . . . . . . . . . . 164
Bulb Replacement . . . . . . . . . . . . 314
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . 163
Flash-to-Pass . . . . . . . . . . . . . . . . . 163
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 315
High-Beam On Light . . . . . . . . . . 141
High/Low Beam Changer . . . . . 163
Lamps On Reminder . . . . . . . . . 141
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 70
Steering Wheel . . . . . . . . . . . . . . . .114
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Heated Mirrors . . . . . . . . . . . . . . . . . . . 51
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 200
Heating . . . . . . . . . . . . . . . . . . . . 170, 172
High-Beam On Light . . . . . . . . . . . . 141
Hill and Mountain Roads . . . . . . . . 188
Hill Descent Control (HDC) . . . . . 225
Hill Descent Control Light . . . . . . . 137
Hill Start Assist (HSA) . . . . . . . . . . 221
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 72
HVAC . . . . . . . . . . . . . . . . . . . . . . 170, 172
I
Ignition Positions . . . . . . . . . . . . . . . 195
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 49
Indicator Pedestrian Ahead . . . . . . . . . . . . 137
Vehicle Ahead . . . . . . . . . . . . . . . . 137
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 93
Information Publication Ordering . . . . . . . . . . 404
Infotainment . . . . . . . . . . . . . . . . . . . . 169
Infotainment System . . . . . . . . . . . . 408
Instrument Cluster . . . . . . . . . 122, 125
Interior Rearview Mirrors . . . . . . . . . 52
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 360
K
Keyless EntryRemote (RKE) System . . . . . . . . . 30
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
L
Labeling, Tire Sidewall . . . . . . . . . . 327
Lamps
Courtesy . . . . . . . . . . . . . . . . . . . . . . 166
Daytime Running (DRL) . . . . . . 163
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 166
Exterior Controls . . . . . . . . . . . . . . 161
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 168
Front Turn Signal . . . . . . . . . . . . . 315
License Plate . . . . . . . . . . . . . . . . . 316
Malfunction Indicator
(Check Engine) . . . . . . . . . . . . . 133
On Reminder . . . . . . . . . . . . . . . . . 141
Reading . . . . . . . . . . . . . . . . . . . . . . 167
Taillamps . . . . . . . . . . . . . . . . . . . . . 316
Lane Change Alert (LCA) . . . . . . . 256
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 258
Lane Keep Assist (LKA) . . . . . . . . 258
Lane Keep Assist Light . . . . . . . . . 137
Lap-Shoulder Belt . . . . . . . . . . . . . . . 74
LATCH System Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . 103
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 98
LED Lighting . . . . . . . . . . . . . . . . . . . . 315

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12146071) - 2019 - crc - 7/27/18
Index 429
RecommendedFuel . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 387
Records Maintenance . . . . . . . . . . . . . . . . . . 390
Recreational Vehicle Towing . . . . 364
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . . 399
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 30
Remote Vehicle Start . . . . . . . . . . . . 36
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 91
Maintenance . . . . . . . . . . . . . . . . . . 388
Replacing Airbag System . . . . . . . . 91
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . . 103
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 78
Reporting Safety Defects
Canadian Government . . . . . . . . 406
General Motors . . . . . . . . . . . . . . . 406
U.S. Government . . . . . . . . . . . . . 405
Restraints
Where to Put . . . . . . . . . . . . . . . . . . . 97
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 202 Reverse Tilt Mirrors . . . . . . . . . . . . . . 52
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 187
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 399
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 55
Roof Rack System . . . . . . . . . . . . . . 111
Rotation, Tires . . . . . . . . . . . . . . . . . . 339
Routing, Engine Drive Belt . . . . . . 394
Running out of Fuel . . . . . . . . . . . . . 267
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 206
S
Safety Defects ReportingCanadian Government . . . . . . . . 406
General Motors . . . . . . . . . . . . . . . 406
U.S. Government . . . . . . . . . . . . . 405
Safety Locks . . . . . . . . . . . . . . . . . . . . . 41
Safety System Check . . . . . . . . . . . . 78
Scheduling Appointments . . . . . . . 401
Sealant Kit, Tire . . . . . . . . . . . . . . . . 347
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 71 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Extender . . . . . . . . . . . . . . . . . . . . . . . . 77
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 72 Seat Belts (cont'd)
Lap-Shoulder Belt . . . . . . . . . . . . . . 74
Reminders . . . . . . . . . . . . . . . . . . . . 131
Replacing after a Crash . . . . . . . . 78
Use During Pregnancy . . . . . . . . . . 77
Seats Adjustment, Front . . . . . . . . . . . . . . . 60
Folding Seatback . . . . . . . . . . . . . . . 66
Head Restraints . . . . . . . . . . . . . . . . 58
Heated and Ventilated Front . . . . 65
Heated, Rear . . . . . . . . . . . . . . . . . . . 70
Lumbar Adjustment, Front . . . . . . 61
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 62
Power Adjustment, Front . . . . . . . 60
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Reclining Seatbacks . . . . . . . . . . . . 61
Securing Child Restraints . . . . . . . . . . . . . . . . 104, 106
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 141
OnStar . . . . . . . . . . . . . . . . . . . . . . . .411
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 48
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 48
Service . . . . . . . . . . . . . . . . . . . . . . . . . 176 Accessories andModifications . . . . . . . . . . . . . . . . 286
Climate Control System . . . . . . . 170
Doing Your Own Work . . . . . . . . 286