service Hyundai Azera 2016 Gen 2 Blue Link Manual

Blue link User’s Manual I 3
2 I Blue link User’s Manual
3 Blue link Packages
Blue link services come in three packages:
connected c are
r emote
• r emote s ervice:
– r emote Door l ock/
Unlock
– r emote Horn/lights
– r emote s tart with
climate c ontrol
*
– c ar Finder**
– Parking Meter r eminder**
• Vehicle safeguard:
– stolen Vehicle
r ecovery
– stolen Vehicle
slowdown
– Vehicle
Immobilization
– alarm notification
– Panic notification • Vehicle s
afeguard a lert***:
– Valet a lert
– Geo-Fence
– speed a lert
– curfew a lert
• c
ar c are:
– Driving Information
– On-Demand Diagnostics
– a utomatic Diagnostics Trouble c ode notification
– Monthly Vehicle Health r eport
–
Maintenance a lert
*
– service link
• s
afety:
– a utomatic c ollison notification and a ssistance
– enhanced r oadside assistance
– sOs emergency a ssistance
Guidance
• Destination s earch Powered by Google
• Destination s end-to-car by Google
Purchasing Packages
Owners can subscribe to Blue link packages in the following groupings:
• c onnected c are
• c onnected c are + remote + Guidance
• c onnected c are + remote
• c onnected c are + Guidance
cancelling Packages
When selling or trading in your vehicle, you are entitled to a refund of any
unused portion of your subscription. Please call 855-2-Bluelink (855-225-8354)
to cancel your subscription.
enrollment begins with creating an account on MyHyundai.com, the Hyundai
owner website that you can use to access your Blue link preferences as well as
a number of other ownership tools.
you can do this at your dealership or at home.
If you have not done so already, go to www.MyHyundai.com and select “register”.
On the reGIsTra TIOn screen, you will provide basic information about you
and your vehicle that will be automatically populated into your Blue link
enrollment and Preferences screens. Please note that you will need your Vehicle
Identification number (VIn) to complete this step.
a fter the enrollment process, you can learn about all the Blue link features and
the associated packages—at www.Hyundaibluelink.com, and try them during
your free trial periods. In order to setup feature preferences, log on to your Blue
link account on www.MyHyundai.com.
Free Trial Periods
Packages standard Period Blue link Trial with
a uto r enewal**
Blue link c onnected c are 1 year* n/a
Blue link r emote n/a3 mos
Blue link Guidance n/a3 mos
The Blue link c onnected care package is standard for 1 year from the vehicle
date of first-use and is transferrable to subsequent owners during the period.
Please note: Hyundai Blue link s ervice is only available in the 50 United s tates. remote
and Guidance are only available with an active c onnected care package and
a credit card on file.
*The 1 year period starts with vehicle date of first use.
**a credit card is required for a r emote and Guidance trial and any removal of the credit
card during the trial will cancel the subscription and any remaining trial time.
enr OllInG In BlUe lInk
* not available on all models, ** a vailable via Mobile app only, *** Delayed availability
Features and Packages are subject to change.

Blue link User’s Manual I 7
6 I Blue link User’s Manual
Bl Ue lInk Fea TUres OVerVIeW
Preferences access to Feature
Website Mobile app In-Vehicle
Display Mirror Button
CONNECTED CARE
a pp s tore a ccess X
a uto Diagnostic Trouble c ode
notification X
3
a
utomatic c ollision notification
( acn) X
X1
Driving Information X
enhanced r oadside assistance X1
Maintenance reminder6,7X X
Monthly Vehicle Health r eportX
On-Demand Diagnostics X
s ervice link X
3X1
sOs emergency assistance X XX1
REMOTE
alarm notification X
Vehicle s afeguard a lerts
6,7
curfew a lert X
Geo-Fence X
speed a lert X
Valet a lert X
c ar Finder
Parking Meter r eminder X
r emote Door Unlock / l ockX
r emote Horn & lights X
r emote s tart with climate
c ontrol
4X
s tolen Vehicle recovery X
5
stolen Vehicle slowdown X5
Vehicle Immobilization X5
GUIDANCE
Destination search Powered by
Google X
X
Destination s end-to-car by Google X
1) live agent assistance
2) Within 1 mile radius
3) Option to schedule service is provided following an a uto DTc occurrence
4) r emote s tart is only available for Push Button s tart-equipped vehicles with an
a utomaticTransmission or Dual clutch Transmission (Dc T ). remote climate c ontrol requires
Fully a utomatic Temperature c ontrol.
Features and Packages are subject to change.
access to Feature
notifications and Messages
Website Mobile app Text Messaging emailnotification History
X XX
X X X
X X
X XX X
X X X
X X
X X X
X X X
X X X
X X X
X X X
X X X
X
2
X X
X X XX X
X X XX X
X X XX X



X X
5) access to all Blue link services will remain unavailable while the vehicle is in s tolen Vehicle
r ecovery mode
6) not available on all models
7) Delayed a vailability

Blue link User’s Manual I 11
10 I Blue link User’s Manual
Using Blue link in your c ar
s tandard r earview Mirror
controls for Blue link in-vehicle voice-response use are located on the
rearview mirror.
• Press the Blue link button
for access to the voice-response
menu of services:

s ervice link

r oadside assistance

Blue link a ccount assistance
• Press the center button
for enhanced navigation services.

Destination s earch Powered by Google.
• Press the
button for sOs emergency a ssistance.*
y ou can end any Blue link call by pressing the same Blue link mirror button
used to start the call.
* you must be an active Blue link subscriber or within the initial
free trial period to receive Blue link services, including emergency
notification services.
r earview Mirror in Homelink®– equipped models
Using Blue link Online
Many Blue link features can be customized, activated, or accessed at
www.MyHyundai.com. This is an important link to getting the most out
of your Blue link system.
• log on to www.MyHyundai.com. Depending on which Blue link
packages you are enrolled in, you will have access to some or all of these
services:

Preferences for Blue link features

Blue link feature overviews

y our Monthly Vehicle Health r eport

r emote s ervices, such as r emote start with climate c ontrol
Inviting secondary Drivers
The primary Blue link subscriber can invite other drivers to create a MyHyundai
account to set their own communication and feature preferences for a shared
Hyundai vehicle, giving each driver their very own Blue link experience.
• From the Blue link menu select Drivers, Invite a s econdary Driver and
provide their name and email address.
• y our invited driver will receive an email with more details on how to
accept your invitation and start using Blue link.

Blue link User’s Manual I 13
12 I Blue link User’s Manual
In-Vehicle a pps
• y our Blue link susbscription may give you access to Hyundai’s Blue link
Download c enter in your vehicle. The Download c enter may allow you to
download and update in-vehicle apps including Pandora, s oundHound*, aha
r adio*, c ar care* and l ocation sharing*.
• a dditional in-vehicle apps may become available at any time during your Blue
link subscription. a pp availability may vary by model; visit the Download
c enter for the most up-to-date availibility for your Hyundai.
Downloading an In-Vehicle a pp
•
When in Park, from the a ll Menus icon, navigate to the a pps icon and select
Download c enter. a list of available apps for your vehicle will be displayed.
Press Download next to the app you wish to download. It’s that easy.
*Pandora and aha r adio! require download of the corresponding smartphone application
to your phone and connection to your car to enable the in-vehicle app. a ha radio is a
registered trademark of Harman International Industries, Inc. s oundhound is a registered
trademark of s oundhound. Pandora is a registered trademark of Pandora Media, Inc.
In-Vehicle Wi-Fi
•
With Blue link, you can connect your vehicle to an available Wi-Fi network at
home, your local dealership or where available.
• a s more in-vehicle apps become available, you can use Wi-Fi to download
and/or upgrade apps at faster speeds.
Wi-Fi logo is a register trademark of the Wi-Fi a lliance.
assurance c ar care In-Vehicle a pp*
• The a ssurance c ar care in-vehicle app will keep you in tune with your
Hyundai. navigate through your vehicle’s owner’s manual, user guides, service
schedules and more.
Features in the a ssurance car care a pp
• Vehicle Information: Quick r eference Guide, Owner’s Manual, Indicator
light Overview* and Blue link information, including F aQs.
• Service Reminders: Maintenance r eminders and recall notifications.
• Car Care Info: Warranty Information, s chedule car care, Maintenance
Information* and c ar care F aQs.
• Hyundai Dealer Locator
• Roadside Assistance
l ocation sharing In-Vehicle a pp**
• The l ocation sharing app makes your car more social. s ee your social media
friends nearby or share your locations with friends.
• check in to nearby locations on Facebook and Foursquare. share locations with your preferred contacts through Facebook, Foursquare, and Twitter.
• s ee your nearby Friend check-ins and tweets.
*not available on all models, **Delayed a vailability

Blue link User’s Manual I 15
14 I Blue link User’s Manual
sOs emergency a ssistance
In the event of an emergency, you can request emergency assistance 24/7, 365
days a year, by pressing the dedicated sOs button in your vehicle.

Using sOs emergency a ssistance
• Press the dedicated sOs button.
• a trained Blue link operator will come on the line and ask about the
nature of the emergency and then dispatch the appropriate emergency
assistance to the scene.
• If you are unable to answer, the operator will advise you that emergency
assistance has been notified and is on the way.
• The operator will remain on the line until help arrives.
• emergency c ontacts can be notified automatically via text messaging
or email. a dditionally, c all center agent can contact your
emergency c ontact, if requested.
(emergency contacts can be set on
www.MyHyundai.com)
Please note: The sOs emergency a ssistance feature is subject to adequate
cellular coverage, signal strength, and battery power, and only available in
the 50 United s tates. you must be an active Blue link subscriber or within the
initial free trial period to receive Blue link services, including sOs emergency
a ssistance services.
s
tandard rearview mirror r
earview mirror in
Homelink
®–equipped models
Bl Ue lInk cOnnec TeD care Packa Ge
automatic c ollision notification and a ssistance
In the event an accident occurs and an airbag deploys, an a utomatic
c ollision notification signal will be automatically transmitted to the Blue link
c ustomer c are center.
• Upon receipt of an a utomatic collision notification, a trained Blue link
response operator will attempt to establish voice communication with
the vehicle occupants and dispatch appropriate services.
• If you are unable to answer, the operator will advise you that
emergency assistance has been notified and is on the way.
• The operator will remain on the line until help arrives.
• emergency c ontacts can be notified automatically via text messaging
or email. a dditionally, the c all center agent can contact your
emergency c ontact, if requested.
(emergency contacts can be set on
www.MyHyundai.com)
Please note: The a utomatic collision notification feature is subject to
adequate cellular coverage, signal strength, and battery power, and
only available in the 50 United s tates. you must be an active Blue link
subscriber or within the initial free trial period to receive Blue link services,
including a utomatic collision notification services.

Blue link User’s Manual I 17
16 I Blue link User’s Manual
Monthly Vehicle Health r eport
Thirty days after your new Hyundai vehicle purchase, you can begin receiving a
comprehensive diagnostic evaluation involving most aspects of your vehicle’s
performance (e.g., systems check, mileage attained, upcoming maintenance,
etc.).
In order to receive your Monthly Vehicle Health r eport, you must first
log on to www.MyHyundai.com, select the Blue link logo for your applicable
vehicle, then select Monthly Vehicle Health r eport.
• Once set up, you will receive vehicle diagnostic reports via the
email address provided in your www.MyHyundai.com notification
settings.

By default, you will receive your Monthly Vehicle r eport on the
same day of the month as your vehicle purchase.
• To review the report online, log on to www.MyHyundai.com and click on
“Vehicle r eport” in the sub menu.
Monthly Vehicle Health r eport (actual monthly vehicle report may appear differently depending upon vehicle and equipment)
assUrance car care FeaTUres
enhanced r oadside assistance
enhanced r oadside assistance works in conjunction with your Hyundai
a ssurance r oadside assistance coverage and enhances your coverage by
transmitting your vehicle information and location to a specially trained
response center for quicker, more efficient assistance.

Using enhanced r oadside assistance
• customers can press the Blue link button and say “r oadside assistance”
to speak to an agent for r oadside assistance.
• a trained Blue link operator will come on the line and ask about
the nature of the situation, then dispatch the appropriate roadside
assistance to the scene.
• With Blue link, the operator may be able to inform roadside assistance
of your exact location.
• The sOs button can also be used for enhanced r oadside assistance.
Please note: The enhanced r oadside assistance feature is subject to
adequate cellular coverage, signal strength, and battery power, and only
available in the 50 United s tates.you must be an active Blue link subscriber
or within the initial free trial period to receive Blue link services, including
enhanced r oadside assistance services.
s
tandard rearview mirror r
earview mirror in
Homelink
®–equipped models

Blue link User’s Manual I 19
18 I Blue link User’s Manual
Features accessible via the
Genesis Intelligent a ssistant
app
On-Demand Diagnostics
This feature provides you with a timely in-vehicle diagnostic evaluation, adding
peace of mind to your drive.
How to Use On-Demand Diagnostics in your Vehicle
• access the feature from the Blue link Menu on your vehicle’s
touchscreen display.
• after the vehicle performs the diagnostic sweep, the system will notify
you if any conditions are found.
• y ou can view the details of any condition found immediately and even
schedule service with a press of a button.
Driving Information
Driving Information enhances your driving experience by readily summarizing
the data gathered from your most recent trip.
How to a ccess Driving Information in your Vehicle
• access the feature from the Blue link Menu on your vehicle’s
touchscreen display.
• Data available includes driving distance, driving time, engine idle time,
speed distributio and charts comparing your vehicle’s acceleration and
deceleration.
• all data is a running average and you can view changes during or after
your most recent trip.
a utomatic Diagnostic Trouble c ode notification
In the event a vehicle system or component malfunction occurs, a utomatic
Diagnostic Trouble c ode (DTc) notification correlates vehicle data and
diagnostics to better inform you of a possible vehicle condition. Using in-
vehicle display alerts, it will indicate the significance of the issue and provide
you with instructions, including appropriate next steps. In addition, this
information is also sent to your preferred Hyundai dealer in order to help with
the repair process.
•
In order to receive notifications, you must first log on to
www.MyHyundai.com, select the Blue link logo for your applicable
vehicle, then select notification s ettings, and set your notification
preference.
•
should a vehicle component malfunction, you will be
automatically notified by your selected methods.
• If needed, you will have the option to call for r oadside assistance and/
or schedule a Hyundai dealership service appointment.
s ervice link
service link allows you to schedule a Hyundai dealership service appointment.

In order to activate this feature, you must first log on to
www.MyHyundai.com and confirm your Preferred Hyundai Dealer.
• s elect My a ccount from the top menu on www.MyHyundai.com menu.
• View your current Preferred Dealer under “My Preferred Dealer”.
• If desired, select “ change Dealer” to the search for dealers in your area using
the Zip c ode/search functions.
• s elect the dealer by clicking the star next to the dealer name.
How to Use s ervice link in your Vehicle
• Press the Blue link button located on your rearview mirror.
• a t the prompt, say “s ervice link.”
• a trained specialist will offer to make a dealership service appointment.


The agent will ask for information needed in order to schedule the
appointment appropriately.
• y our Preferred Dealer will be notified or your appointment and may contact
you if needed.
•
a n email reminder with the appointment will also be sent to you.

Blue link User’s Manual I 21
20 I Blue link User’s Manual
Features accessible via the
Blue link Mobile a pps
BlUe lInk reMOTe Packa Ge
remote Door Unlock/l ock
With this feature, you can lock or unlock your vehicle doors from virtually
anywhere by using the Blue link Mobile a pps, or using the Blue link Owner’s
website.
•
To use this feature, you must have a Blue link Personal
Identification number (PIn). To create or change your PIn, log
on to www.MyHyundai.com. s ee page 5 of this manual for more
information.
To a ctivate r emote Door Unlock/l ock
• By Mobile a pp: select r emote features and DOOr Unl Ock or DOOr
l Ock , as desired.

enter your Blue link PIn.

The command to lock or unlock your doors will be sent to your
vehicle.
• By website: l og on to www.MyHyundai.com, select Blue link.

s elect r emote Door Unlock/l ock.

s elect l ock Doors or Unlock Doors and Input your Blue link PIn.
Please note: a fter Blue link unlocks the doors, they will remain
unlocked for only 30 seconds. This auto relock is designed to
enhance vehicle security by relocking the doors if the doors are
not opened within 30 seconds.
r emote services are subject to adequate cellular coverage and
signal strength, and only available in the 50 United s tates.
Maintenance alert*
This feature helps you keep your Hyundai vehicle in optimum running order
by notifying you in advance of regularly scheduled maintenance intervals.
notification is made via your choice of text messaging or email.
•
In order to activate this feature, you must first log on to
www.MyHyundai.com, select the Blue link logo for your applicable
vehicle, then select notification s ettings, and set your alert
preferences.
•
Once activated, you will automatically be notified, by your
selected methods, when your vehicle is due for regularly scheduled
maintenance and be offered assistance in scheduling an appointment
with your local Hyundai dealer.
*not available on all models

Blue link User’s Manual I 23
22 I Blue link User’s Manual
remote s tart with climate c ontrol
This feature enables you to remotely start your vehicle and set an engine timer
(1-10 minutes) from virtually anywhere. you can also set the climate control
temperature and turn on the front-window defroster, ensuring a warm or cool
car is ready to go when you are.
•
To use this feature, you must have a Blue link Personal Identification
number (PIn). To create or change your PIn, log on to
www.MyHyundai.com. s ee page 5 of this guide for more information.
To activate r emote start with climate c ontrol
• By Mobile a pp: select r emote features and reMOTe sT arT.

enter your Blue link PIn.

s et engine duration and temperature control settings, if desired.

The engine start command will be sent to your vehicle.
• By website: l og on to www.MyHyundai.com, select Blue link.

s elect r emote s tart.

s elect r emote s tart, set a desired engine duration for remote start
and temperature control settings, then input your Blue link PIn.
r emember:

r emote s tart with climate c ontrol will automatically shut off after 10
minutes or after selected engine timer runs out.


While this feature is active, the parking lights will blink until vehicle is
turned off or when the vehicle is in operation.


To continue operation of the vehicle, the proximity key must be inside
the vehicle with the driver prior to pressing the brake and being able to
move the gearshift from the “P” (park) position.
Please note: r emote services are subject to adequate cellular
coverage and signal strength, and only available in the 50 United s tates.
Features accessible via the
Blue link Mobile apps
r
emote s tart with climate c ontrol is only available
for Push Button s tart-equipped vehicles with an
a utomatic Transmission or Dual clutch Transmission
(Dc T ) and Fully a utomatic Temperature c ontrol.
remote Horn/lights
This feature may be used to locate your parked vehicle in a large parking
lot or for added safety. This service may be used in coordination with local
authorities to locate a vehicle that has been stolen or in coordination with
emergency services for a vehicle that is in a location that is not readily visible.
•
To use this feature, you must have a Blue link Personal
Identification number (PIn). To create or change your PIn, log
on to www.MyHyundai.com. s ee page 5 of this manual for more
information.
To a ctivate r emote lights or Horn/lights
• By Mobile a pp: select r emote features and reMOTe HOrn & lIGHT s.

enter your Blue link PIn.

The command to flash your vehicle’s lights, or flash the lights and
honk the horn, will be sent to your vehicle.
• By website: l og on to www.MyHyundai.com, select Blue link.

s elect r emote Horn and lights.

s elect Flash lights Only or Flash lights and Horn, then input your
Blue link PIn.
Please note: r emote services are subject to adequate cellular
coverage and signal strength, and only available in the 50 United s tates.
Features accessible via the
Blue link Mobile apps

Blue link User’s Manual I 27
26 I Blue link User’s Manual
Vehicle Immobilization
In the event your vehicle is reported stolen to law enforcement authorities,
they may elect to utilize this feature to completely turn off the engine once
the vehicle has been stopped using vehicle slowdown. This will prevent the
vehicle from being restarted until law enforcement has arrived on
the scene.
• To inform Hyundai of the theft of your Hyundai vehicle, call
855-2- Bluelink (855-225-8354).
• a live operator will work with law enforcement in initiating vehicle
immobilization and assist in the vehicle’s recovery.
Panic notification
This feature will notify any pre-selected persons if your vehicle’s remote panic
button is engaged, via your choice of text messaging or email.
•
In order to activate this feature, you must first log on to
www.MyHyundai.com and set your preferences as outlined on page 4
of this manual.
•
all individuals designated by you will be notified of your vehicle’s
precise location should the panic button be activated.
Please note: notifications are subject to adequate cellular coverage
and signal strength, and only available in the 50 United s tates.
alarm notification
In the event your vehicle’s alarm is activated, this feature will automatically
notify any pre-selected persons via your choice of text messaging or email.
•
In order to activate this feature, you must first log on to
www.MyHyundai.com and set your preferences as outlined
on page 4 of this guide.
•
y our pre-selected contacts will be notified if your vehicle’s
alarm is activated.
Please note: notifications are subject to adequate cellular coverage
and signal strength, and only available in the 50 United s tates.
stolen Vehicle recovery
In the event your vehicle is reported stolen to law enforcement authorities,
the Blue link c ustomer care center can use the GPs system to help pinpoint
the exact location of the vehicle and assist in its recovery.

l og on to www.MyHyundai.com, select the Blue link logo for your
applicable vehicle, then select notification s ettings and set your alert
preferences.
• To inform Hyundai of the theft of your Hyundai vehicle, call
855-2- Bluelink (855-225-8354).
• a live operator will come online to assist you.
• y ou will be asked to verify your name, phone numbers, and Hyundai
PIn and provide verification that a police report has been filed,
including the case number.
• The agent will initiate a stolen vehicle recovery signal to pin point
the vehicle’s location and will coordinate with law enforcement in its
recovery.
Once the stolen vehicle recovery routine has been started, the owner will not
have access to Blue link services or be provided vehicle status or location,
due to personal safety issues. a t the conclusion of the recovery process, Blue
link will contact the owner and inform them of the vehicle’s disposition.
s tolen Vehicle slowdown
In the event your vehicle is reported stolen to law enforcement authorities,
they may elect to utilize this feature to gradually reduce engine power,
thereby slowing the vehicle’s speed and eventually bringing it to a complete stop.
• To inform Hyundai of the theft of your Hyundai vehicle,
call 855-2- Bluelink (855-225-8354).
• a live operator will work with law enforcement in initiating vehicle
slowdown and assist in the vehicle’s recovery.