check engine INFINITI Q50 2019 Owner's Guide

TROUBLESHOOTING GUIDE
SymptomPossible causeAction to take
When pushing the ignition
switch to stop the engine The SHIFT P warning appears on the
display and the inside warning chime
sounds continuously.
The shift lever is not in the P (Park)
position.
Shift the shift lever to the P (Park)
position.
When shifting the shift lever to
the P (Park) position. The inside warning chime sounds continu-
ously. The ignition switch is in the ACC or
ON position.Push the ignition switch to the OFF
position.
When opening the driver’s door
to get out of the vehicle The inside warning chime sounds continu-
ously. The ignition switch is in the ACC
position.Push the ignition switch to the OFF
position.
When closing the door after
getting out of the vehicle The NO KEY warning appears on the
display, the outside chime sounds 3 times
and the inside warning chime sounds for a
few seconds.
The ignition switch is in the ACC or
ON position.
Push the ignition switch to the OFF
position.
The SHIFT P warning appears on the
display and the outside chime sounds
continuously. The ignition switch is in the ACC or
OFF position and the shift lever is not
in the P (Park) position.Move the shift lever to the P (Park)
position and push the ignition switch to
the OFF position.
When closing the door with the
inside lock knob turned to
LOCK The outside chime sounds for a few
seconds and all the doors unlock.
The Intelligent Key is inside the
vehicle or trunk.
Carry the Intelligent Key with you.
When pushing the request
switch or LOCK button on the
Intelligent Key to lock the door The outside chime sounds for a few
seconds. The Intelligent Key is inside the
vehicle or trunk.
Carry the Intelligent Key with you.
A door is not closed securely. Close the door securely.
When closing the trunk lid The outside chime sounds for approxi-
mately 10 seconds and the trunk lid opens. The Intelligent Key is inside the trunk. Carry the Intelligent Key with you.
Pre-driving checks and adjustments3-15

3-16Pre-driving checks and adjustments
LOG-IN FUNCTION
After setting up the user information, the
system will automatically recognize the user
upon turning on the vehicle.
There will be a personalized welcome greet-
ing and screen prompt to log-in.
This feature allows 4 drivers to use their
own registration, drive mode, driving posi-
tion, air conditioner, and auto settings and
memorizes these custom settings.
The log-in user can be changed on the
welcome greeting screen or the User List
screen. For more details, see the INFINITI
InTouch
TMOwner’s Manual.
The log-in function is linked to the following
items:
. Meter
. Audio
. Navigation system display (if so
equipped)
. Navigation settings (if so equipped)
. Air conditioner
. Automatic drive positioner (if so
equipped)
. Engine/Transmission
. Steering
. Suspension (if so equipped) .
Active trace control system
. Driver assistance* (if so equipped)
. Body Control Module (BCM)
*: except for the Forward Emergency Brak-
ing (FEB) system
WARNING
The Intelligent Key transmits radio
waves when the buttons are pushed.
The FAA advises that the radio waves
may affect aircraft navigation and com-
munication systems. Do not operate the
Intelligent Key while on an airplane.
Make sure the buttons are not operated
unintentionally when the unit is stored
during a flight.
It is possible to lock/unlock all doors and
fuel-filler door, open the trunk lid, activate
the panic alarm and open the windows by
pushing the buttons on the Intelligent Key
from outside the vehicle.
Before locking the doors, make sure the
Intelligent Key is not left in the vehicle.
The remote keyless entry function can
operate at a distance of approximately 33
ft (10 m) from the vehicle. (The effective
distance depends upon the conditions
around the vehicle.)
As many as 4 Intelligent Keys can be used
with one vehicle. For information concerning
the purchase and use of additional Intelli-
gent Keys, contact an INFINITI retailer.
The buttons on the Intelligent Key will not
REMOTE KEYLESS ENTRY SYSTEM

operate when:
.the distance between the Intelligent Key
and the vehicle is over 33 ft (10 m).
. the Intelligent Key battery is discharged.
After locking with the remote keyless entry
function, pull the door handle to make sure
the doors are securely locked.
The LOCK/UNLOCK operating range varies
depending on the environment. To securely
operate the lock and unlock buttons, ap-
proach the vehicle to about 3 ft (1 m) from
the door.
SPA2100
Type A (if so equipped)
JVP0409X
Type B (if so equipped) 1. LOCK button
2. UNLOCK button
3. TRUNK button
4. PANIC button
5. Remote engine start button
HOW TO USE REMOTE KEYLESS
ENTRY SYSTEM
When you lock or unlock the doors or the
trunk lid, the hazard indicator will flash and
the horn (or the outside chime) will sound as
a confirmation. For details, see “Setting
hazard indicator and horn mode” (P.3-19).
Locking doors, trunk lid and fuel-
filler door
1. Push the ignition switch to the OFF
position and make sure you carry the
Intelligent Key with you.*1
2. Close all the doors.
3. Push the LOCK
buttonon the
Intelligent Key.
4. All the doors, trunk lid and fuel-filler door will lock.
5. The hazard indicator flashes twice and the horn chirps once.
*1: Doors will lock with the Intelligent Key while the ignition switch is in the ACC
or ON position.
Pre-driving checks and adjustments3-17

3-18Pre-driving checks and adjustments
Unlocking doors, trunk lid and fuel-
filler door
1. Push the UNLOCKbuttonon the
Intelligent Key once.
2. The hazard indicator flashes once. The driver’s door will unlock.
3. Push the UNLOCK
buttonon the
Intelligent Key again within 1 minute.
4. The hazard indicator flashes once again. All the doors, trunk lid and the fuel-filler
door will unlock.
All doors, trunk lid and the fuel-filler door
will be locked automatically unless one of
the following operations is performed within
1 minute after pushing the UNLOCK
button on the Intelligent Key while the doors
are locked. If during this 1-minute time
period, the UNLOCK
button on the
Intelligent Key is pushed, all doors will be
locked automatically after another 1 minute.
. Opening any door
. Pushing the ignition switch
Opening windows (if so equipped)
The UNLOCKbuttonoperation also
allows you to open the window that is
equipped with the automatic open/close
function. (See “Power windows” (P.2-51).)
To open the window, push the door UN- LOCK
button on the Intelligent Key
for about 3 seconds after the door is
unlocked.
To stop opening, release the UNLOCK
button.
If the window open operation is stopped in
mid-operation while pushing the UNLOCK
button, release and push the
UNLOCKbuttonagain until the
window opens completely.
Window cannot be closed using the Intelli-
gent Key.
The door window can also be operated by
turning the mechanical key in a door lock (if
so equipped). (See “Doors” (P.3-4).)
Opening moonroof (if so equipped)
The moonroof can be opened by pushing the
UNLOCKbuttonon the Intelligent
Key. This function will not operate while the
moonroof timer is activated or when the
moonroof needs to be initialized.
To open the moonroof, push the UNLOCK
buttonon the Intelligent Key for
about 3 seconds after the door is unlocked.
To stop opening, release the UNLOCK
button.
Opening trunk lid
1. Push the TRUNKbuttonon the
Intelligent Key for more than 1 second.
2. The trunk will unlatch.
3. Raise the trunk lid to open the trunk.
Using panic alarm
If you are near your vehicle and feel
threatened, you may activate the alarm to
call attention as follows:
1. Push the PANIC
buttonon the key
for more than 1 second.
2. The theft warning alarm and headlights will stay on for 25 seconds.
3. The panic alarm stops when:
.It has run for 25 seconds, or.Any of the buttons on the Intelligent Key are pushed. (Note: PANIC
buttonor TRUNKbuttonshould be pushed for more than 1
second.)
Remote engine start (if so equipped)
The remote engine startbuttonis on
the Intelligent Key if the vehicle has remote
engine start function. This function allows
the engine to start from outside the vehicle.
See “Remote engine start” (P.3-20) for more
details.

3-20Pre-driving checks and adjustments
Switching procedure:
To switch the hazard indicator and horn
(chime) operation, push the LOCK
and
UNLOCKbuttons on the Intelligent
Key simultaneously for more than 2 seconds.
. When the hazard indicator mode is set,
the hazard indicator flashes 3 times.
. When the hazard indicator and horn
mode is set, the hazard indicator flashes
once and the horn chirps once.
WARNING
To avoid risk of injury or death, do not
use the remote engine start function
when the vehicle is in an enclosed area
such as a garage.
JVP0437X
The remote engine startbutton is on the
Intelligent Key if the vehicle has remote
engine start function. This function allows
the engine to start from outside the vehicle.
Automatic climate control system will auto-
matically adjust the passenger compartment
to be the set appropriate temperature when
the remote engine start function is used.
Laws in some local communities may restrict
the use of remote engine starters. For
example, some laws require a person using
remote engine start to have the vehicle in
view. Check local regulations for any re-
quirements.
Other conditions may affect the remote
engine start function. See “Conditions the
REMOTE ENGINE START (if so equipped)

remote engine start will not work” (P.3-22).
Other conditions can affect the performance
of the Intelligent Key transmitter. See “In-
telligent Key system” (P.3-7) for additional
information.
REMOTE ENGINE START OPER-
ATING RANGE
The remote engine start function can only be
used when the Intelligent Key is within the
specified operating range from the vehicle.
When the Intelligent Key battery is dis-
charged or other strong radio wave sources
are present near the operating location, the
Intelligent Key operating range becomes
narrower, and the Intelligent Key may not
function properly.
The remote engine start operating range is
approximately 197 ft (60 m) from the
vehicle.
REMOTE STARTING THE ENGINE
To use the remote start function to start the
engine, perform the following:
1. Aim the Intelligent Key at the vehicle.
2. Push the LOCK
button to lock all
doors.
3. Within 5 seconds push and hold the remote engine start
button until
the turn signal lights flash and the tail lights illuminate. If the vehicle is not
within view, push and hold the remote
engine start
button for at least 2
seconds.
The following events will occur when the
engine starts:
. The front parking lights will turn on and
remain on as long as the engine is
running.
. The doors will be locked and the air
conditioner system may turn on.
. The engine will continue to run for about
10 minutes. Repeat the steps to extend
the time for an additional 10 minutes.
See “Extending engine run time” (P.3-
21).
. The rear window glass and outside mirror
defroster may turn on automatically
when the outside air temperature, the
interior temperature and the engine
coolant temperature are low.
Depress and hold the brake pedal, then place
the ignition switch in the ON position before
driving. For further instructions, see “Driving
the vehicle” (P.5-16).
EXTENDING ENGINE RUN TIME
The remote engine start function can be
extended one time by performing the steps
listed in “Remote starting the engine” (P.3-
21). Run time will be calculated as follows:
. The first 10 minute run time will start
when the remote engine start function is
performed.
. The second 10 minutes will start imme-
diately when the remote engine start
function is performed. For example, if
the engine has been running for 5
minutes, and 10 minutes are added, the
engine will run for a total of 15 minutes.
. Extending engine run time will count
towards the two remote engine start
limit.
A maximum of two remote engine starts, or
a single start with an extension, are allowed
between ignition cycles.
The ignition switch must be cycled to the ON
position and then back to the OFF position
before the remote engine start procedure
can be used again.
Pre-driving checks and adjustments3-21

3-22Pre-driving checks and adjustments
CANCELING A REMOTE ENGINE
START
To cancel a remote engine start, perform one
of the following:
.Aim the Intelligent Key at the vehicle and
push and hold the remote engine start
button until the parking lights turn
off.
. Turn on the hazard warning flashers.
. Cycle the ignition switch ON and then
OFF.
. The extended engine run time has ex-
pired.
. The first 10 minute timer has expired.
. The engine hood has been opened.
. The shift lever is moved out of P (Park).
. The alarm sounds due to illegal entry into
the vehicle.
. The ignition switch is pushed without an
Intelligent Key in the vehicle.
. The ignition switch is pushed with an
Intelligent Key in the vehicle but the
brake pedal is not depressed.
CONDITIONS THE REMOTE EN-
GINE START WILL NOT WORK
The remote engine start will not operate if
any of the following conditions are present:
. The ignition switch is placed in the ON
position.
. The hood is not securely closed.
. The hazard warning lights are on.
. The engine is still running. The engine
must be completely stopped. Wait at
least 6 seconds if the engine goes from
running to off. This is not applicable
when extending engine run time.
. The remote engine start
button is
not pushed and held for at least 2
seconds.
. The remote engine start
button is
not pushed and held within 5 seconds of
pushing the LOCK button.
. The brake pedal is depressed.
. The doors are not closed and locked.
. The trunk is open.
. The Intelligent Key warning message is
displayed in the vehicle information dis-
play.
. The alarm sounds due to illegal entry into
the vehicle.
. Two remote engine starts, or a single
remote engine start with an extension,
have already been used. .
The vehicle is not in P (Park).
. The remote engine start function has
been switched to OFF in the settings
menu on the lower display. For additional
information, see the INFINITI InTouch
TM
Owner’s Manual.
The remote engine start may display a
warning or indicator in the vehicle informa-
tion display. For an explanation of the
warning or indicator, see “Indicators for
operation” (P.2-21).

JVP0234X
1. Pull the hood lock release handlelocated below the instrument panel; the
hood will then spring up slightly.
2. Pull the lever
up at the front of the
hood with your fingertips and raise the
hood.
3. When closing the hood, slowly close the hood down to latch both the right and
left locks. Push the hood down to lock
the hood securely into place.
WARNING
.Make sure the hood is completely
closed and latched before driving.
Failure to do so could cause the hood
to fly open and result in an accident.
. If you see steam or smoke coming
from the engine compartment, to
avoid injury do not open the hood.
WARNING
.Do not drive with the trunk lid open.
This could allow dangerous exhaust
gases to be drawn into the vehicle.
See “Exhaust gas (carbon monoxide)”
(P.5-4) of this manual.
. Closely supervise children when they
are around cars to prevent them from
playing and becoming locked in the
trunk where they could be seriously
injured. Keep the car locked, with the
trunk closed, when not in use, and
prevent children’s access to Intelli-
gent Keys.
Pre-driving checks and adjustments3-23
HOOD TRUNK LID

3-26Pre-driving checks and adjustments
that people become locked inside the trunk
or in the event of the loss of electrical power
such as a discharged battery.
Releasing inside the trunk
To open the trunk lid from the inside, pull the
release handleuntil the lock releases and
push up on the trunk lid. The release lever is
made of a material that glows in the dark
after a brief exposure to ambient light.
The handle is located on the back of the
trunk lid as illustrated.
Releasing from the rear seat
You can access the release handle through
the trunk pass-through (rear seat armrest).
(See “Armrest” (P.1-7).)
To open the trunk lid from the rear seat, pull
the release handle towards front of vehicle
until the lock releases.
If you cannot reach the release handle,
contact an INFINITI retailer.SPA2735
OPENING THE FUEL-FILLER
DOOR
To open the fuel-filler door, unlock the fuel-
filler door by using one of the following
operations, then push the upper left side of
the door.
. Touch the one touch unlock sensor on
one of the front door handles and then
push the door handle request switch
while carrying the Intelligent Key.
. Push the UNLOCK button on the Intel-
ligent Key twice.
. Insert the mechanical key into the door
lock cylinder and turn it to the rear of the
vehicle twice. .
Push the power door lock switch to the
UNLOCK position.
To lock, close the fuel-filler door securely
and lock all doors by operating the door
handle request switch, the LOCK button on
the Intelligent Key, the mechanical key or the
power door lock switch.
FUEL-FILLER CAP
WARNING
. Gasoline is extremely flammable and
highly explosive under certain condi-
tions. You could be burned or ser-
iously injured if it is misused or
mishandled. Always stop engine and
do not smoke or allow open flames or
sparks near the vehicle when refuel-
ing.
. Do not attempt to top off the fuel
tank after the fuel pump nozzle shuts
off automatically. Continued refuel-
ing may cause fuel overflow, resulting
in fuel spray and possibly a fire.
. Use only an original equipment type
fuel-filler cap as a replacement. It has
a built-in safety valve needed for
proper operation of the fuel system
and emission control system. An in-
correct cap can result in a serious
FUEL-FILLER DOOR

SPA2450-A
Automatic anti-glare type
The inside mirror is designed so that it
automatically changes reflection according
to the intensity of the headlights of the
following vehicle.
The anti-glare system will be automatically
turned on when the ignition switch is pushed
to the ON position.
The anti-glare system also operates for the
outside mirrors (if so equipped).
When the anti-glare system is turned on, the
indicator light
will illuminate and excessive
glare from the headlights of the vehicle
behind you will be reduced.
Push the “*” switch
to make the inside mirror operate normally. The indicator light
will turn off. Push the “I” switch
to turn the
system on.
Do not allow any object to cover the sensors
or apply glass cleaner on them. Doing so
will reduce the sensitivity of the sensor,
resulting in improper operation.
For the HomeLink
®Universal Transceiver
operation, see “HomeLink®Universal Trans-
ceiver” (P.2-58).
OUTSIDE MIRRORS
WARNING
Objects viewed in the outside mirror on
the passenger side are closer than they
appear. Be careful when moving to the
right. Using only this mirror could cause
an accident. Use the inside mirror or
glance over your shoulder to properly
judge distances to other objects.
JVP0246X
Adjusting outside mirrors
The outside mirror control switch is located
on the driver’s armrest.
The outside mirror will operate only when
the ignition switch is in the ACC or ON
position.
Move the switch
right or left to select the
right or left side mirror, then adjust using the
control switch
.
Defrosting outside mirrors
The outside mirrors will be heated when the
rear window defroster switch is operated.
If the engine is started using the remote start
function (if so equipped) when the outside
Pre-driving checks and adjustments3-31