service INFINITI Q60 COUPE 2018 Infiniti Intouch

use of such marks in this product does not
imply any sponsorship, approval, or endor-
sement by such companies of this product.
End-user terms
The data (“Data”) is provided for your
personal, internal use only and not for resale.
It is protected by copyright, and is subject to
the following terms and conditions which
are agreed to by you, on the one hand, and
CLARION CO., LTD. (“CLARION”) and its
licensors (including their licensors and sup-
pliers) on the other hand.
© 2017 HERE. All rights reserved.
This data includes information taken with
permission from Canadian authorities, in-
cluding © Her Majesty, © Queen’s Printer for
Ontario, © Canada Post, GeoBase®, ©
Department of Natural Resources Canada.
All rights reserved.
HERE holds a non-exclusive license from the
United States Postal Service® to publish and
sell ZIP+4® information.
© United States Postal Service® 2017.
Prices are not established, controlled or
approved by the United States Postal Ser-
vice®. The following trademarks and regis-
trations are owned by the USPS: United
States Postal Service, USPS, and ZIP+4.Terms and conditions:
Personal Use Only.
You agree to use this
Data together with Nissan Automotive
Products for the solely personal, non-com-
mercial purposes for which you were li-
censed, and not for service bureau, time-
sharing or other similar purposes. Accord-
ingly, but subject to the restrictions set forth
in the following paragraphs, you agree not
to otherwise reproduce, copy, modify, de-
compile, disassemble or reverse engineer any
portion of this Data, and may not transfer or
distribute it in any form, for any purpose,
except to the extent permitted by manda-
tory laws. Multi-disc sets may only be
transferred or sold as a complete set as
provided by CLARION and not as a subset
thereof.
Restrictions.Except where you have been
specifically licensed to do so by CLARION,
and without limiting the preceding para-
graph, you may not (a) use this Data with
any products, systems, or applications in-
stalled or otherwise connected to or in
communication with vehicles, capable of
vehicle navigation, positioning, dispatch, real
time route guidance, fleet management or
similar applications; or (b) with or in com-
munication with any positioning devices or any mobile or wireless-connected electronic
or computer devices, including without lim-
itation cellular phones, palmtop and hand-
held computers, pagers, and personal digital
assistants or PDAs.
Warning.The Data may contain inaccurate
or incomplete information due to the pas-
sage of time, changing circumstances,
sources used and the nature of collecting
comprehensive geographic data, any of
which may lead to incorrect results.
No Warranty.This Data is provided to you
“as is,” and you agree to use it at your own
risk. CLARION and its licensors (and their
licensors and suppliers) make no guarantees,
representations or warranties of any kind,
express or implied, arising by law or other-
wise, including but not limited to, content,
quality, accuracy, completeness, effective-
ness, reliability, fitness for a particular
purpose, usefulness, use or results to be
obtained from this Data, or that the Data or
server will be uninterrupted or error-free.
9. Navigation (if so equipped)
9-69

10. Voice recognition
1st Command 2nd Command 3rd CommandAction
Navigation Repeat Instruction Speaks the current navigation guidance.
Voice Guidance OFF / Voice Guidance ON Turns the navigation guidance on and off.
Show POI Icons Display the icon of in MAP.
Remove POI Icons Remove the icon of in MAP.
NOTE:
. When searching for an address, the state cannot be specified by voice commands. Speak an address within the state or change the state
setting prior to starting the Voice recognition session.
INFO:
. When the current car position is in Puerto Rico and Guam, the system does not recognize the general navigation commands.
. Searching by Points of Interest is limited to the area of the current state or the state set in Change State. The Points of Interest command
is a function that recognizes the POI names registered in the navigation system.
. When the “Points of Interest” command is spoken in Voice recognition, some POI cannot be used for “Points of Interest” search with voice
command operations.
The following POI main categories do not support Voice recognition operation:
Others, Repair, Rental Car Agency, Parking, Police Station, Administration, ATM, Other Leisure, Bars & Clubs, Other Dealers, Motorcycle
Dealership, Medical Offices, Post Office, Auto Parts, Banquets & Food Delivery, Carwash, Copying, Day Care, Fire Station, Laundry &
Cleaners, Office Supply, Other Services, Other Shopping, Package Delivery
For “Nearby” search, all registered categories can be recognized by the Voice Recognition system.
It may be possible to change some of the categories shown above.
10-12

10. Voice recognition
Information Command
1st Command 2nd Command 3rd Command Action
Information Voice Menu Connect to the Infiniti InTouchTMServices Response Specialists.
Where am I? Displays the information of the current position.
Fuel Prices Displays the fuel prices.
Weather Forecast Display the weather forecast.
Current Weather Display the nearby weather (current weather).
Sports Scores Display the sports scores.
Traffic Information Turns the traffic information system on or off.
Route Information Display the route information.
.The Fuel Prices, Weather Forecast, Current Weather, Sports Scores and Traffic Information will not operate without a subscription to
Sirius XM Radio.
Vehicle Information Command
1st Command 2nd CommandAction
Vehicle Info. Temperature <60-90 (°F)
>/<18-32 (°C)> Change the set temperature.
Climate Control ON/OFF Turns on/off the Climate Control system.
Fuel Economy Displays fuel economy information.
Energy Flow (models with
hybrid system) Displays energy flow information.
10-16

11 Troubleshooting guide
Customer assistance ...................................................... 11-2
System unit ....................................................................... 11-3Liquid crystal display ................................................ 11-3
Audio system ................................................................... 11-5 HD Radio technology ............................................... 11-5
Compact Disc (CD) player ...................................... 11-7
iPod® player ............................................................... 11-9
USB memory ............................................................. 11-11
Bluetooth® streaming audio ................................ 11-12 Bluetooth® Hands-Free Phone System ................ 11-14
Monitor system ............................................................ 11-18
Navigation (if so equipped) ....................................... 11-19
Basic operations .................................................... 11-19
Vehicle icon ............................................................ 11-20
Route calculation and visual guidance ............ 11-22
Voice guidance ....................................................... 11-24
Traffic information ............................................... 11-25
Infiniti InTouch
TMServices ................................. 11-26
Voice recognition ......................................................... 11-27

SymptomPossible cause Possible solution
A call to a particular phone number fails. If the system tries to make a call several times to the same phone number (for example: the party
does not respond to the call, the party is out of
the service area, or the call is abandoned before
the party responds), the system may reject a
request to make a call to the phone number. Turn off the cellular phone and turn it on again to
reset the connection.
The system does not recognize the con-
nection of a cellular phone. The system
does not receive or make a call. The cellular phone is not compatible with the in-
vehicle hands-free phone system.
Use a cellular phone compatible with the system. Visit
the website (www.infinitiusa.com/bluetooth) for
model compatibility.
The cellular phone is not connected. Check the registration procedure, and then register
the cellular phone again.
The phone operation is limited by the functions
(such as dial lock, etc.) of the registered cellular
phone. Remove any settings that are limiting use of the
cellular phone, and then perform registration again.
The other party cannot hear your voice.
The other party can hear your voice, but it
cracks or cuts out. The cellular phone is not connected.
Check the registration procedure, and then register
the cellular phone again.
The fan speed of the air conditioner is too fast. Decrease the fan speed of the air conditioner.
The ambient noise level is excessive. (For
example: heavy rain, construction sites, inside a
tunnel, oncoming vehicles, etc.) Close the windows to shut out ambient noise.
The noise generated by driving the vehicle is too
loud. Reduce the vehicle speed, and then speak a com-
mand.
The incoming or outgoing voice level is too loud. Adjust the incoming or outgoing voice level properly.
The voice is cut out or noise is heard during
a call. The wireless Bluetooth® connection may be
disrupted depending on the location of the
cellular phone. Do not place the cellular phone in an area surrounded
by metal or far away from the in-vehicle hands-free
phone system. Do not place a cellular phone close to
the seats or your body.
11. Troubleshooting guide
11-15

11. Troubleshooting guide
INFINITI INTOUCHTMSERVICES
SymptomPossible cause Possible solution
The system cannot connect
to the Infiniti InTouch
TM
Services Data Center. A subscription for the Infiniti InTouch
TM
Services has not been established.
Sign up for a subscription to the Infiniti InTouch
TMServices. For details
about subscriptions, contact the Infiniti InTouchTMServices support line at
1-855-444-7244.
The communication line is busy. Try again after a short period of time.
The vehicle is in a location where it is
difficult to receive radio waves. When the vehicle moves to an area where radio waves can be transmitted
sufficiently, communication will be restored. When the icon on the display
shows that the vehicle is inside the communication area, the system can be
used.
TCU (Telematics Control Unit) is not
turned on. If the icon does not show that the vehicle is inside the communication area
despite the fact that the vehicle is in that location, contact the Infiniti
InTouch
TMServices support line at 1-855-444-7244.
Radio wave reception is not sufficient
for TCU operation. When the vehicle moves to an area where radio waves can be transmitted
sufficiently, communication will be restored. When the icon on the display
shows that the vehicle is inside the communication area, the system can be
used.
Some of the items that are
displayed on the menu
screen cannot be selected. The vehicle is being driven and some
menu items are disabled.
The vehicle is being driven. Stop the vehicle in a safe location and apply the
parking brake before operating the functions.
Some parts of the screen are
not displayed. The vehicle is being driven and some
menu items are disabled. Operate the system after stopping the vehicle in a safe location and applying
the parking brake.
The system does not an-
nounce information. The volume level is set to the minimum. Adjust the volume level by operating the
>or <-+> on the
steering-wheel while the system is announcing information.
11-26

Index
E
Editing route............................................... 9-36
Editing stored information ..................... 9-51
Editing user settings................................. 8-31
Emergency support................................... 8-22
Examples of how Vehicle Apps is used.... 6-7
F
Favorites...................................................... 5-13
Finding address.......................................... 9-19
Finding nearby place ................................ 9-23
Finding points of interest....................... 9-20
Fully customizable
digital environment.................................. 8-30
Functions disabled while driving........... 2-16
G
Giving voice commands........................... 10-2
Guidance screen settings........................ 9-35
H
Hands-free text messaging assistant..... 5-7
How to handle display............................... 2-3
How to handle the Map SD card ......... 9-67How to handle the SD card.................... 9-71
How to see voice command screen ..... 10-3
I
In-cabin microfilter...................................... 3-8
INFINIT Voice recognition...................... 10-2
INFINITI controller...................................... 2-5
Infiniti InTouch™ Services....................... 8-11
Infiniti InTouch™
Services application.................................. 8-15
Infiniti InTouch™ Services feature........ 8-11
Infiniti InTouch™ Services settings....... 8-19
Infiniti InTuition ........................................ 8-32
Information feeds...................................... 8-17
Information screen...................................... 8-2
iPod® player .............................................. 4-24
Items to be set initially ............................ 2-17
L
Laser product ............................................... 1-4
Linking Smartphone ................................... 6-8
Log-in screen................................................ 2-8
Lower display and menu buttons......... 2-14
Lower touch screen display (lower
display) ........................................................ 2-14
M
Making a call ................................................ 5-4
Map data..................................................... 9-67
Map data authentication.......................... 9-3
Map operation ............................................. 9-4
Map types ..................................................... 9-4
Map view settings..................................... 9-10
Media Hub..................................................... 2-6
Menu screen and operation method ..... 2-9
Mobile Apps.................................................. 6-8
Monitor, RearView Monitor...................... 7-2
Moving map................................................... 9-7
Moving Object Detection (MOD)......... 7-23
My Schedule ............................................... 8-17
N
Navigation settings................................... 9-57
Notes on SiriusXM
Traffic information.................................... 8-10
P
Phone.............................................................. 5-3
Phone selection............................................ 5-3
Phone settings ............................... 5-10, 5-10
12-2

Phonebook .................................................. 5-13
Procedures after setting route.............. 9-28
R
Radio................................................... 4-2, 4-14
Rear window and outside mirror
defroster switch........................................... 3-9
RearView Monitor ....................................... 7-2
Recalculating route................................... 9-38
Receiving a call............................................. 5-4
Route calculation....................................... 9-64
Route guidance.............................. 9-30, 9-65
Route guidance settings......................... 9-40
Route menu screen................................... 9-35
S
Safety information............................. 1-3, 9-3
Screen Settings.......................................... 2-17
Scrolling message or list.......................... 2-10
Searching for detour route using
traffic information..................................... 9-39
Searching from history ............................ 9-24
Searching from Stored Locations......... 9-25
Selecting item............................................. 2-10
Servicing heater and air conditioner...... 3-9Setting at information on map.............. 9-14
Setting by Infiniti InTouch™ Services ... 9-26
Setting by phone number........................ 9-26
Setting city center..................................... 9-25
Setting detour route................................ 9-40
Setting freeway entrance/exit.............. 9-24
Setting from stored routes..................... 9-26
Setting home as destination .................. 9-22
Setting intersection .................................. 9-22
Setting point on map ............................... 9-28
Settings screen.......................................... 8-24
Shortcut menu............................................ 2-11
SiriusXM Travel Link .................................. 8-4
Sonar system.............................................. 7-19
split screen .................................................. 9-10
Start-up screen............................................. 2-7
Steering
Steering-wheel-mounted controls for
audio ............................................................. 4-12
Steering-wheel switches........................... 2-6
Storing a location/route ......................... 9-49
Storing avoid area..................................... 9-51
Storing home location.............................. 9-49
Storing location ......................................... 9-49
Storing route ............................................. 9-50
Subscription to Infiniti
InTouch™ Services .................................... 8-11
Switch
Rear window and outside mirror
defroster switch........................................... 3-9
T
Text message settings ............................. 5-10
Touch panel................................................... 2-8
Trademarks ................................................... 1-4
Traffic information on map................... 9-48
Traffic information settings ................... 9-47
Transferring information to/from
address book .............................................. 9-56
U
Updating All Information Feeds .......... 8-18
Upper display.............................................. 2-11
Upper touch screen display
(upper display)............................................ 2-11
USB (Universal Serial Bus) connection
port ..................................................... 4-5, 4-21
USB/iPod® interface and Auxiliary
input jack ....................................................... 2-6
User edit screen......................................... 8-31
User registration....................................... 8-30
Index
12-3