air condition INFINITI Q70 HYBRID 2014 Warranty Information Booklet
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Page 32 of 60
DON’T OVERLOAD YOUR VEHICLE OR TIRES
Check your vehicle Owner’s Manual to determine the
load limits. Overloading your vehicle places stress on
your tires and other critical vehicle components. Over-
loading a vehicle can cause poor handling, increased
fuel consumption and may cause tire failure. Overload-
ing your tires can result in severe cracking, component
separation or blowout.
Never fit your vehicle with new tires that have less load
capacity than shown on the vehicle tire placard and
remember that optimum rim width is important for
proper tire load distribution and function.
The maximum load capacity stamped on the sidewalls
of P-Metric & European Metric tires is reduced by 10%
when used on a light truck, utility vehicle or trailer.
Never fit P-Metric or European Metric tires to light trucks
that specify LT-type replacement tires.
DON’T SPIN YOUR TIRES EXCESSIVELY
Avoid excessive tire spinning when your vehicle is stuck
in snow, ice, mud or sand. The centrifugal forces gener-
ated by a free-spinning tire/wheel assembly may cause
sudden tire explosion resulting in vehicle damage
and/or serious personal injury to you or a bystander.
Never exceed 35 mph/55 km/h, as indicated on your
speedometer. Use a gentle backward and forward rock-
ing motion to free your vehicle for continued driving.
Never stand near or behind a tire spinning at high
speeds. For example, while attempting to push a vehicle
that is stuck or when an on-the-car spin balance ma-
chine is in use.
DO CHECK YOUR TIRES FOR WEAR
Always remove tires from service when they reach two
thirty-seconds of an inch (2/32) remaining tread depth.
All new tires have treadwear indicators which appear as
smooth banks in the tread grooves when they wear to
the two thirty-seconds of an inch (2/32) level. Many wet
weather accidents result from skidding on bald or nearly
bald tires. Excessively w orn tires are also more suscep-
tible to penetrations.
DO CHECK YOUR TIRES FOR DAMAGE
Frequent (at least monthly) inspection of your tires for
signs of damage and their general condition is impor-
tant for safety. If you have any questions, have your tire
Retailer inspect them. Impacts, penetrations, cracks,
knots, bulges or air loss always require tire removal and
expert inspection. Never perform a temporary repair or
use an inner tube as a substitute for a proper repair.
Only qualified persons should repair tires.
PROPER TIRE REPAIR
NOTE: Goodyear and Dunlop do not warrant any inspec-
tion or repair process. The repair is entirely the respon-
sibility of the repairer and should be made in accor-
dance with established Rubber Manufacturers
Association (RMA) procedures.
TIRE PRESS URE MONITORING SYSTEM ALERT
Refer to your vehicle Owner’s Manual for more informa-
tion on what to do if the tire pressure warning system
activates.
THE CONVENIENCE (TEMPORARY) SPARE
The Convenience (Temporary) Spare is designed, built,
and tested to the high engineering standards set by
North America’s leading car manufacturers and to
Goodyear and Dunlop’s own high standards of quality
control. It is designed to take up a minimum of storage
space and, at the same time, fulfill the function of a
spare tire when needed. The spare is kept in its storage
space, fully inflated at 60 psi. To be sure it is always
ready for use, the air pressure should be checked on a
regular basis.
The Convenience (Temporary) Spare can be used in
combination with the original tires on your vehicle. You
can expect a tire tread life of up to 3,000 miles
(4,800 kilometers), depending on road conditions and
your driving habits. To conserve tire tread life, return the
spare to the storage area as soon as it is convenient to
have the standard tire repaired or replaced.
The Convenience (Temporary) Spare weighs less than a
standard tire so it’s easier to handle. It also helps re-
duce the total car weight which contributes to fuel
economy.
The wheels used with the Convenience (Temporary)
Spare are specifically designed for use with high pres-
sure spares and should never be used with any other
type tire.
(Continued on next page)
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY 29
Page 34 of 60
DO MAINTAIN VEHICLESUSPENSION, WHEEL
ALIGNMENT AND BALANCE AND ROTATE YOUR
TIRES
Lack of rotation, worn suspension parts, underinflation/
overinflation, wheel imbalance and misalignment can
cause vibration or irregular tire wear. Rotate your tires
according to your vehicle manufacturer’s recommenda-
tions or at maximum intervals of
6,000 miles/10,000 km.
FOR ADDITIONAL INFORMATION, SEE THE “BE TIRE
SMART/ PLAY YOUR PART BROCHURE” PUBLISHED BY
THE RUBBER MANUFACTURERS ASSOCIATION (RMA). A
COPY OF THIS BROCHURE CAN BE DOWNLOADED FROM
THE RMA WEBSITE:
www.rma.org/publications/consumer_tire_information
You must go to an authorized Goodyear or Dunlop out-
let for replacement tires and all warranty service.
TIRE SERVICE LIFE
Tires are designed and built to provide many thousands
of miles of excellent service. For maximum benefit, tires
must be maintained properly to avoid tire damage that
may result in removal from service before the tread is
worn down to minimum depth.
It is not practical to accurately predict the service life of
any specific tire in chronological time since service con-
ditions vary widely. The serviceability of a tire over time
is a function of the storage and service conditions (in-
flation pressure, load, speed, road hazard injury, etc.) to
which a tire is subjected. Consumers should not rely
solely on the appearance of the tire, but should be
aware of any change in dynamic performance such as
increased air loss, noise or vibration, which could be a sign to remove the tire. Therefore, it is essential to have
tires, including spares, inspected regularly (at least
monthly) for proper inflation pressure, damage and
treadwear.
FOR SERVICE ASSISTANCE OR INFORMATION, FIRST
CONTACT THE NEAREST GOODYEAR OR DUNLOP
RETAILER.
1) For assist
ance in locating the nearest
Goodyear or Dunlop Retailer, look in the
Yellow Pages under Tire Retailers – New.
2) Go to www.goodyear.com for U.S. or www. goodyear.ca for Canada.
For Dunlop tires, go to www.dunloptires.
com for U.S. & Canada.
If additional assistance is required, call
the Customer Assistance Center
at 1-800-321-2136 for U.S. or
1-800-387-3288 for Canada.
Or write to:
Customer Assistance Center
Dept 728
1144 East Market Street
Akron, OH 44316-0001
In Canada, call the C lient Assistance Centreat 1-800-387-3288 or write to:
Client Assistance Centre
450 Kipling Avenue
Toronto, Ont. M8Z 5E1
Check your vehicle’s Owner’s Manual (or your vehicle)
to determine if it is equipped with run-flat (extended
mobility) tires. If your vehicle is equipped with run-flat
tires, the following applies:
RUN-FLAT TECHNOLOGY EXTENDED MOBILITY TECH-
NOLOGY (EMT™), RUNONFLAT® (ROF) AND DUNLOP
SELF-SUPPORTING TECHNOLOGY (DSST®) ORIGINAL
EQUIPMENT TIRES
IMPORTANT SAFETY INFORMATION
OPERATIONAL MONITORING
The information contained in this Limited Warranty Bro-
chure applies only to the Original Equipment tires sup-
plied with your vehicle. In order for Goodyear Run-Flat
(Extended Mobility Technology [EMT], RunOnFlat [ROF])
or Dunlop Run-Flat (Dunlop Self- Supporting Technology
[DSST]) tires to obtain the performance criteria stated
within this Limited Warranty, Goodyear or Dunlop Run-
Flat tires must use specific parts, such as a low tire
pressure monitoring system authorized by the Original
Equipment vehicle manufacturer.
RUN-FLAT TIRE FEATURE:
The Goodyear or Dunlop Run-Flat tire is a high-
performance tire with a remarkable feature: It can oper-
ate for limited distances with very low or even no infla-
tion pressure (refer to your Vehicle Owner’s Manual for
these limitations). This is an important benefit, espe-
cially if inflation loss occurs at a location where imme-
diately stopping your vehicle could be hazardous.
(Continued on next page)
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY 31
Page 35 of 60
TIRE PRESSURE MONITORING SYSTEM ALERT
Refer to your vehicle Owner’s Manual for more informa-
tion on what to do if the tire pressure warning system
activates.
WARNING
If the tire pressure-monitoring system signals an alert,
follow these safety precautions to prevent a loss of
vehicle control that could result in serious personal
injury or death:
●Slow your speed. Do not exceed 50 mph (80 kph).
●Avoid hard cornering, hard braking and severe han-
dling maneuvers.
●Avoid potholes and other road hazards.
Remember that when your tires have lost air pressure,
your vehicle’s handling capability is reduced, particu-
larly during severe maneuvers.
TO PROLONG TIRE LIFE DURING A SYSTEM
ALERT
The Goodyear or Dunlop Run-Flat tire can be driven at
low or zero air pressure (refer to your vehicle Owner’s
Manual for these limitations). To help prolong the life of
a tire operating under low-inflation conditions, drive at
a speed as far below 50 mph (80 kph) as possible. Also,
drive the shortest distance possible before obtaining
tire service. Taking these precautions will increase the
chance that your tire will be repairable.
SERVICE AFTER A SYSTEM ALERT
To obtain service after operating under low-inflation
conditions, contact your Goodyear or Dunlop Run-Flat
service facility. Trained service personnel will inspect
your tires to determine if they are in need of repair or
replacement. To locate the nearest authorized Goodyear
or Dunlop Run-Flat service facility, call 1-800-
GOODYEAR (1-800-466-3932).
WARNING
Because of the unique characteristics of Run-Flat tires,
the wheels on which they are mounted and your vehi-
cle’s tire pressure monitoring system, all tire service
work other than routine inflation maintenance and ex-
ternal inspections must be performed by service per-
sonnel at a Goodyear or Dunlop Run-Flat service facility.
Do not attempt to mount or demount Run-Flat tires your-
self; serious injury or death could result. Only specially
trained persons should mount, demount and repair
Run-Flat tires, and more than 40 psi (270 kPa) may be
required to seat beads. A safety cage and clip-on exten-
sion air hose must be used if more than 40 psi (270kPa)
is needed to seat beads.
TIRE REPAIR
Like any other Goodyear or Dunlop speed-rated, high-
performance tire, the Goodyear or Dunlop Run-Flat tire
may be repaired to correct a puncture in the tread, but
PROPER MATERIALS AND PROCEDURES MUST BE USED.
Contact a Goodyear or Dunlop Run-Flat service facility
for information on proper repairs. For the location of the
nearest facility, call 1-800-GOODYEAR (1-800-466-
3932). WARNING
Goodyear and Dunlop Run-Flat tires are designed for use
only on certain original equipment wheels s upplied
with a properly operating low
tire pressure-monitoring
system. If applied to a vehicle without a properly oper-
ating low tire pressure-monitoring system, the tires may
fail when operated in an underinflated condition, result-
ing in loss of vehicle control and possible serious injury
or death. Application of these tires to a vehicle not
equipped with specified operational low tire pressure-
monitoring system constitutes improper and unsafe use
of this product.
32 GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
Page 36 of 60
IMPORTANT SAFETY INFORMATION
OPERATIONAL MONITORING
The information contained in this Owner’s Manual and
Limited Warranty Brochure applies only to the Original
Equipment tires supplied with your vehicle.
In order for Goodyear Run-Flat (Extended Mobility Tech-
nology (EMT) and RunOnFlat (ROF)) tires to obtain the
performance criteria stated within this Limited War-
ranty, Goodyear Run-Flat tires must use specific parts,
such as a low tire pressure monitoring system autho-
rized by the Original Equipment vehicle manufacturer.
TIRE PRESS URE MONITORING SYSTEM
The Goodyear Run-Flat tire is a high-performance tire
with a remarkable feature: It can operate for limited
distances, with very low or even no inflation pressure
(refer to your Vehicle Owner’s Manual for these limita-
tions). This is an important benefit, especially if inflation
loss occurs at a location where immediately stopping
your vehicle could be hazardous. Because these tires
ride well even without air pressure, your vehicle must be
equipped with a system to alert you when a tire has low
or no air pressure.
MONITORING SYSTEM ALERT
Refer to your vehicle Owner’s Manual for more informa-
tion on what to do if the tire pressure warning system
activates.
WARNING
If the tire pressure-monitoring system signals an
alert, follow these saf ety precautions to prevent a
loss of vehicle control that could result in serious
personal injury or death:
● Slow your speed as much as possible. Do not ex-
ceed 50 mph (80 km/h).
● Avoid hard cornering, hard braking and severe
handling maneuvers.
● Avoid potholes and other road hazards.
Remember that when your tires have lost air
pressure, your vehicle’s handling capability is
reduced, particularly during severe maneuvers.
TO PROLONG TIRE LIFE DURING A SYSTEM
ALERT
The Goodyear Run-Flat tire can be driven at low or zero
air pressure (refer to your vehicle Owner’s Manual for
these limitations). To help prolon g the life of a tire oper-
ating under low-inflation conditions, drive at a speed as
far below 50 mph (80 km/h) as possible. Also, drive the
shortest distance possible before obtaining tire service.
Taking these precautions will increase the chance that
your tire will be repairable.
SERVICE AFTER A SYSTEM ALERT
To obtain service after an alert from the tire pressure-
monitoring system, contact your Goodyear Run-Flat ser-
vice facility. Trained service personnel will inspect your
tires to determine if they are in need of repair or replace-
ment. To locate your nearest authorized Goodyear Run-Flat
service facility, call 1-800-RUN-FLAT, (1-800-786-3528).
WARNING
Because of the unique characteristics of Goodyear
Run-Flat tires, the wheels on which they are
mounted and your vehicle’s tire pressure monitoring
system, all tire service work other than routine infla-
tion maintenance and external inspections must be
performed by service personnel at a Goodyear Run-
Flat service facility.
Do not attempt to mount or dismount Run-Flat tires
yourself; serious injury or death could result. Only
specially trained persons should mount, dismount
and repair Run-Flat tires.
TIRE CARE AND MAINTENANCE
While most tire maintenance must be performed by a
Goodyear Run-Flat service facility as noted above, there
are a few basic tire care items you can and should
regularly perform yourself
. These are described below.
TIRE INFLATION
Underinflation is the leading cau se of tire failure. It
reduces tire load capacity and allows excessive sidewall
flexing, resulting in high heat generation. Maintaining
proper inflation pressure is the single most important
thing you can do to promote tire durability and maxi-
mize tread life.
(Continued on next page)
GOODYEAR RUN-FLAT TIRE LIMITED WARRANTY 33
Page 37 of 60
Check inflation pressures at least once a month and
before long trips. Use an accurate tire pressure gauge.
Always check pressures when the tires are cold (when
the vehicle has been driven less than one mile). If you
must check inflation when the tires are hot, add 4 psi
(27 kPa) to the recommended cold inflation pressure.
Consult your Vehicle Owner’s Manual, vehicle certifica-
tion label or the tire information placard on the driver’s
door edge for the recommended inflation pressure for
your tires.
TREADWEAR INSPECTION
Inspect your tires regularly (for example, each time in-
flation is checked) for sufficient depth in the tread
grooves. This can be done visually very quickly because
your tires feature treadwear indicators (raised areas in
the bottoms of the grooves) at several locations around
the tire. When the tread material has worn down to
these indicators, 2/32nds of an inch of tread groove
depth remains and the tire must be replaced. Any signs
of uneven or irregular wear may indicate the need for a
vehicle alignment or other vehicle suspension service.
TIRE/WHEEL DAMAGE INSPECTION
Inspect your tires for signs of damage to the tread or
sidewalls. Foreign objects embedded in the tread or
torn or m issing chunks of rubber in the trea d or sidewall
may indicate a potential problem.
At the same time, examine your wheels for signs of
damage or abuse. A bent, dented or cracked wheel
should be replaced and the tire mounted on it should be
inspected thoroughly for damage.
TIRE REPAIR
Like any other Goodyear speed-rated, high-
performance tire, the Goodyear Run-Flat tire may be
repaired to correct a puncture in the tread, but PROPER
MATERIALS AND PROCEDURES MUST BE USED. Contact
a Goodyear Run-Flat service facility for information on
proper repairs. For the location of the nearest facility,
call 1-800 RUN-FLAT (1-800- 786-3528).
WARNING
Property damage, serious injury or death may result
from:
● Tire failure due to underinflation or overloading.
Consult your Vehicle Owner’s Manual, tire infor-
mation placard, or vehicle certification label for
your vehicle’s tire inflation and load
specifications.
● Tire failure caused by excessive operation at low
or zero inflation pressure.
● Explosion of the tire/rim assembly due to im-
proper mounting. Only specially trained persons
should mount tires. More than 40 psi (270 kPa)
may be required to seat beads. A safety cage and
clip-on extension air hose must be used if more
than 40 psi (270 kPa) is needed to seat beads.
WARNING
On slippery surfaces such as snow, mud and ice,
never spin tires in excess of 35 mph (55 km/h) as
indicated on the speedometer . Severe damage –
including tire disintegration and axle failure – may
result from excessive wheel spinning, causing seri-
ous personal injury.
Goodyear Run-Flat tires are designed for use only on
certain original equipment wheels supplied with a
properly operating low tir e pressure-monitoring
system. If applied to a vehicle without a properly
operating low tire pressure monitoring system the
tires may fail when operated in an underinflated
condition, resulting in loss of vehicle control and
possible serious injury or death. Application of
these tires to a vehicle not equipped with specified
operational low tire pressure-monitoring system
constitutes improper and unsafe use of this
product.
LIMITED WARRANTY
WHO IS ELIGIBLE?
You are eligible for the benefits of this Limited Warranty
if you meet all the following criteria:
●You are the owner or authorized agent of the owner of
new Goodyear Run-Flat (Extended Mobility Technol-
ogy (EMT™) or RunOnFlat™ (ROF) tires and
●Your tires bear Department of Transportation pre-
scribed tire identification numbers and
(Continued on next page)
34 GOODYEAR RUN-FLAT TIRE LIMITED WARRANTY
Page 38 of 60
●Your tires have been used only on the vehicle on
which they were originally installed according to the
vehicle manufacturer or Goodyear recommendations
and
●Your tires were purchased on or after March 1, 2009.
WHAT IS COVERED AND FOR HOW LONG?
FREE TIRE REPLACEMENT
Any new Goodyear Run-Flat tire removed from service
due to a covered warranty condition or rendered not
repairable due to a road hazard injury during the first
2/32” treadwear or 12 months from date of purchase,
whichever occurs first, will be replaced at no charge.
Mounting and balancing are included. Repairable punc-
tures will also be repaired at no charge during this
period. (Without proof of purchase, date of manufacture
will be used to determine eligibility.)
PRORATED ADJUSTMENT
A tire not eligible for no-charge replacement that is
removed from service due to a covered warranty condi-
tion or rendered not repairable due to a road hazard
injury will be replaced on a prorated basis.
HOW WILL PRORATED CHARGES BE
CALCULATED?
Replacement price will be calculated by multiplying the
tire’s advertised Retailer selling price at the time of
adjustment by the percentage of usable original tread
that has been worn off. You pay for mounting, balancing
and any other applicable taxes and government-
mandated charges. EXAMPLE: If your disabled tire had an original 8/32
of
usable tread wear and is worn to 4/32 usable tread
remaining, you have used 50% and therefore must pay
50% of the current advertised selling price of the re-
placement tire. If the price of the new replacement tire is
$160, the cost to you would be $80 plus any additional
charges, such as mounting, balancing and any other
applicable taxes and government-mandated charges.
OWNER’S OBLIGATIONS
A. You must present the tire to be adjusted to an autho- rized Goodyear Run-Flat service facility (call 1-800-
786-3528 for locations). Tires replaced on an adjust-
ment basis become the property of The Goodyear
Tire & Rubber Company or Goodyear Canada Inc.
B. You must pay for taxes and any additional services you order at the time of adjustment.
No claim will be recognized unless submitted on a
Goodyear claim form supplied by an authorized Good-
year Run-Flat service Facility. The form must be com-
pletely filled out, signed by you and where you, the
owner or your authorized agent, presented the tire for
adjustment.
ADDITIONAL PROVISIONS
A tire has delivered its full original tread life and the
coverage of this warranty ends when the tread wear
indicators become visible (wornto 2/32”), or six (6)
years from the date of original tire manufacture or new
tire purchase date. (Without proof of purchase, date of
manufacture will be used to determine eligibility.) To maintain the maximum speed capability and perfor-
mance of your vehicle, any Goodyear Run-Flat tire
should be replaced with another Goodyear Run-Flat tire
of identical size and speed rating. If tires with different
speed ratings are installed on a vehicle, they should be
installed with like pairs on the same axle. The speed
capability of the vehicle will become limited to that of
the lowest speed rated tires. It is also recommended
that the lower speed rated tires be placed on the front
axle regardless of which axle is driven to help prevent
potential oversteer.
Any replacement tire provided pursuant to this warranty
will be covered by the Goodyear warranty applicable to
that tire in effect at the time of replacement.
LIMITATIONS
This limited warranty is applicable only in the United
States and Canada.
WHAT IS NOT COVERED BY THIS WARRANTY?
In addition, this limited warranty does not cover the
following:
●Tires submitted for ride disturbance that are worn
beyond the first one thirty-second of an inch (1/32”)
tread depth or beyond six (6) months from the date of
purchase, whichever occurs first, or tires submitted
for ride disturbance due to damages wheels or any
vehicle condition.
●Tires not serviceable because of deterioration result-
ing from operation at low or zero inflation pressure.
(Continued on next page)
GOODYEAR RUN-FLAT TIRE LIMITED WARRANTY 35
Page 39 of 60
●Goodyear does not warrant or give credit in any ad-
justment transaction for any kind of material added
to a tire (e.g., tire fillers, sealants, balancing sub-
stances) after the tire leaves a factory producing
Goodyear tires, nor will it adjust any tire that has
failed as a result of adding such material.
●Irregular wear or damage due to mechanical condi-
tion of the vehicle, improper inflation, overloading,
high-speed spin-up, misapplication, misuse, negli-
gence, racing, use of tire chains, improper mounting
or demounting, improper repair, wreck, collision or
fire.
●Any tire that, after leavi ng a factory producing Good-
year tires, has been intentionally altered to change
its appearance (e.g., white inlay on a black tire or
regrooved).
●Tires removed from service due to improper repairs.
●Tires with weather-cracking that were purchased
more than four (4) years prior to presentation for
adjustment or, if purchase date cannot be verified,
manufactured more than four (4) years prior to pre-
sentation for adjustment.
●Low tire pressure-monitoring system – refer to manu-
facturer’s warranty.
●Loss of time, inconvenience, loss of vehicle use, in-
cidental or consequential damages.
WHAT ARE YOUR LEGAL RIGHTS?
Some states and provinces do not permit the exclusion
or limitation of incidental or consequential damages, so
this limitation or exclusion may not apply to you. No representative, servicing facility or Retailer has au-
thority to make any representation, promise or agree-
ment on behalf of Goodyear, except as stated herein.
Any tire, no matter how well constructed, may fail in
service or otherwise become unserviceable due to con-
ditions beyond the control of the manufacturer. This
warranty is not intended as a representation that a tire
failure cannot occur.
This warranty gives you specific legal rights, and you
may also have other rights that vary from state to state
and in Canada from province to province.
DISCLAIMER: THIS WARRANTY IS IN LIEU OF, AND
GOODYEAR HEREBY DISCLAIMS, ANY AND ALL OTHER
WARRANTIES AND REPRESENTATIONS, EXPRESS OR IM-
PLIED, INCLUDING WITHOUT LIMITATION ANY WAR-
RANTY OF MERCHANTABILITY OR FITNESS FOR A PAR-
TICULAR PURPOSE, AND NO OTHER WARRANTY OR
REPRESENTATION OF ANY KIND IS MADE BY GOODYEAR
OR SHALL BE IMPLIED BY LAW.
LIMITATIONS OF DAMAGES: IN NO EVENT AND UNDER
NO CIRCUMSTANCE SHALL GOODYEAR BE LIABLE TO
THE BUYER FOR ANY INDIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL, LOST PROFIT, LOSS OF BUSINESS,
LOSS OF GOODWILL OR REPUTATION, PUNITIVE OR
OTHER DAMAGE, COST (INCLUDING FOR REPLACEMENT
TRANSPORTATION), EXPENSE OR LOSS OF ANY KIND.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMI-
TATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,
SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO YOU.
TIRE SERVICE LIFE
Tires are designed and built to provide many thousands
of miles of excellent service. For maximum benefit, tires
must be maintained properly to avoid tire damage that
may result in removal from service before the tread is
worn down to minimum depth.
It is not practical to accurately predict the service life of
any specific tire in chronological time since service con-
ditions vary widely. The serviceability of a tire over time
is a function of the storage and service conditions (in-
flation pressure, load, speed, road hazard injury, etc.) to
which a tire is subjected. Consumers should not rely
solely on the appearance of the tire, but should be
aware of any change in dynamic performance such as
increased air loss, noise or vibration, which could be a
sign to remove the tire. Therefore, it is essential to have
tires, including spares, inspected regularly (at least
monthly) for proper inflation pressure, damage and
tread wear.
WARNING
Property damage, serious injury or death may result
from:
●TIRE FAILURE DUE TO UNDERINFLATION/ OVER-
LOADING/MISAPPLICATION.
Follow the vehicle Owner’s Manual or tire placard in
vehicle.
●TIRE FAILURE DUE TO IMPACT DAMAGE/ IMPROPER
MAINTENANCE.
Tires should be inspected regularly by a qualified
technician for signs of damage, such as punctures or
impacts.
(Continued on next page)
36 GOODYEAR RUN-FLAT TIRE LIMITED WARRANTY
Page 41 of 60
ELIGIBILITY
You are eligible for the benefits of this limited warranty if
you are the owner or authorized agent of the owner of
new Dunlop Self-Supporting Technology (DSST) tires.
The tires must bear legible Department of Transporta-
tion prescribed tire identification numbers and have
been used only on the vehicle on which they were origi-
nally installed according to the vehicle manufacturer’s
or Dunlop’s recommendations.
COVERAGE
FREE REPLACEMENT
Any new Dunlop Self-Supporting Technology tire re-
moved from service due to a covered warranty condition
or rendered not repairable due to a road hazard injury
during the first 2/32” treadwear or 12 months from date
of purchase, whichever occurs first, will be replaced at
no charge. Mounting and balancing are included. Re-
pairable punctures will also be repaired at no charge
during this period. (Without proof of purchase, date of
manufacture will be used to determine eligibility.)
PRORATED ADJUSTMENT
A tire not eligible for no-charge replacement that is
removed from service due to a covered warranty condi-
tion or rendered not repairable due to a road hazard
injury will be replaced on a prorated basis. Replacement
price will be calculated by multiplying the tire’s adver-
tised Retailer selling price at the time of adjustment by
the percentage of usable original tread that has been
worn off. You pay for mounting, balancing and any other
applicable taxes and government-mandated charges,
and the cost of puncture repair, if applicable.
ADDITIONAL PROVISIONS
A tire has delivered its full original tread life and the
coverage of this warranty ends when the tread wear
indicators bec ome visible, or six (6) year s from the date
of original tire manufacture or new tire purchase date,
whichever occurs first (Without proof of purchase, date
of manufacture will be used to determine eligibility.)
To maintain the maximum speed capability and perfor-
mance of your vehicle, any Dunlop® DSST® tire should
be replaced with another Dunlop DSST tire of identical
size and speed rating. If tires with different speed rat-
ings are installed on a vehicle, they should be installed
with like pairs on the same axle. The speed capability of
the vehicle will become limited to that of the lowest
speed rated tires. It is also recommended that the lower
speed rated tires be placed on the front axle regardless
of which axle is driven to help prevent potential over-
steer.
Any replacement tire provided pursuant to this warranty
will be covered by the Dunlop warranty applicable to
that tire in effect at the time of replacement.
LIMITATIONS
This limited warranty is applicable only in the United
States and Canada. No Representative, Retailer or Ser-
vicing Facility has authority to make any representation,
promise, or agreement on behalf of Goodyear Dunlop
Tire North America Ltd. (GDTNA), except as stated
herein.
WHAT IS NOT COVERED BY THIS WARRANTY
In addition, this limited warranty does not cover the
following:
●GDTNA does not warrant or give credit in any adjust-
ment transaction for any kind of material added to a
tire (e.g., tire fillers, sealants, balancing substances)
after the tire leaves a factory producing Dunlop tires,
nor will it adjust any tire that has failed as a result of
adding such material.
●Tires submitted for ride disturbance that are worn
beyond the first (1/32”) tread depth or 6 months
from date of new vehicle purchase.
●Tires not serviceable because of deterioration result-
ing from operation at low or zero inflation pressure.
●Irregular wear or damage due to mechanical condition
of the vehicle, improper inflation, overloading, high
speed spin-up, misapplication, misuse, negligence,
racing, use of tire chains, improper mounting or de-
mounting, improper repair, wreck, collision or fire.
●Tires removed from service due to improper repairs.
●Any tire that, after leavi ng a factory producing Dunlop
tires, has been intentionally altered to change its
appearance (e.g., white inlay on a black tire or re-
grooved).
●Tires with weather-cracking that were purchased
more than four (4) years prior to presentation for
adjustment or, if purchase date cannot be verified,
manufactured more than four (4) years prior to pre-
sentation for adjustment.
●Loss of time, inconvenience, loss of vehicle use, in-
cidental or consequential damages.
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38 DUNLOP RUN-FLAT TIRE LIMITED WARRANTY
Page 43 of 60
OWNER’S MANUAL
IMPORTANT SAFETY INFORMATION
OPERATIONAL WARNING
The information contained in this Owner’s Manual and
Limited Warranty Brochure applies only to the Original
Equipment tires supplied with your vehicle.
In order for Dunlop®Self-Supporting Technology
(DSST®) tires to obtain the performance criteria stated
within this Owner’s Manual and Limited Warranty, DSST
tires must be used with parts authorized by your Origi-
nal Equipment Vehicle Manufacturer, such as wheels
and tire pressure monitoring systems.
TIRE PRESS URE MONITORING SYSTEM
The Dunlop DSST tire is a high-performance tire with a
remarkable feature: It can operate for limited distances,
with very low or even no inflation pressure (refer to your
vehicle Owner’s Manual for these limitations). This is an
important benefit, especially if inflation loss occurs at a
location where immediately stopping your vehicle could
be hazardous.
Because these tires ride well even without air pressure,
your vehicle is equipped with a system to alert you when
a tire has low or no air pressure.
MONITORING SYSTEM ALERT
Refer to your vehicle Owner’s Manual for more informa-
tion on what to do if the tire pressure monitoring system
activates.
WARNING
If the tire pressure monitoring system signals an
alert, follow these saf ety precautions to prevent a
loss of vehicle control that could result in serious
personal injury or death:
● Slow your speed as much as possible. Do not ex-
ceed 50 mph (80 km/h).
● Avoid hard cornering, hard braking and severe
handling maneuvers.
● Avoid potholes and other road hazards.
Remember that when your tires have lost air
pressure, your vehicle’s handling capability is
reduced, particularly during severe maneuvers.
TO PROLONG TIRE LIFE DURING A SYSTEM
ALERT
The DSST tire can be driven at low or zero air pressure
(refer to your vehicle Owner’s Manual for the limita-
tions). However, the tire may have to be replaced if
driven under such applications. To help prolong the life
of a tire operating under low-inflation conditions, drive
at a speed as far below 50 mph (80 km/h) as possible.
Also, drive the shortest distance possible before obtain-
ing tire service. Taking the se precautions will increase
the chance that your tire will be repairable.
SERVICE AFTER A SYSTEM ALERT
To obtain service after an alert, from the tire pressure
monitoring system, contact your authorized Dunlop
DSST service facility. Trained service personnel will in-
spect your tires to determine if they are in need of repair
or replacement.
To locate your nearest authorized Dunlop DSST service
facility, call 1-800-786-3528.
TIRE CARE AND MAINTENANCE
WARNING
Because of the unique characteristics of Dunlop
DSST tires, the wheels on which they are mounted
and your vehicle’s tire pressure monitoring system,
all tire service work other than routine inflation
maintenance and external inspection must be per-
formed by service personnel at an authorized Dun-
lop DSST service facility.
Do not attempt to mount or dismount extended mo-
bility tires yourself; serious injury or death could
result. Only specially trained persons should mount,
dismount and repair DSST tires.
While most tire maintenance must be performed by an
authorized Dunlop DSST service facility, as noted
above, there are a few basic tire care items you can and
should perform yourself. These are described below.
TIRE INFLATION
Underinflation is the leading cau se of tire failure. It
reduces tire load capacity and allows excessive sidewall
flexing, resulting in high heat generation. Maintaining
proper inflation pressure is the single most important
thing you can do to promote tire performance and maxi-
mize tread life.
Check inflation pressures at least once a month and
before long trips. Use an accurate tire pressure gauge.
Always check pressures when the tires are cold (when
the vehicle has been driven less than one mile). If you
must check inflation when the tires are hot, add 4 psi
(27 kPa) to the recommended cold inflation pressure.
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40 DUNLOP RUN-FLAT TIRE LIMITED WARRANTY
Page 44 of 60
Consult your vehicle Owner’s Manual or the tire placard
on the driver’s door edge for the recommended inflation
pressure for your tires.
TREADWEAR INSPECTION
Inspect your tires regularly (for example, each time in-
flation is checked) for sufficient depth in the tread
grooves. This can be done visually very quickly because
your tires feature treadwear indicators (raised areas in
the bottoms of the grooves) at several locations around
the tire. When the tread material has worn down to
these indicators, 2/32nds of an inch of tread groove
depth remains and the tire must be replaced. Any signs
of uneven or irregular wear may indicate the need for a
vehicle alignment or vehicle suspension service.
TIRE/WHEEL DAMAGE INSPECTION
Inspect your tires for signs of damage to the tread or
sidewalls. Foreign objects embedded in the tread, torn
or missing chunks of rubber in the trea d or sidewall may
indicate a potential problem.
At the same time, examine your wheels for signs of
damage or abuse. A bent, dented or cracked wheel
should be replaced and the tire mounted on it should be
inspected thoroughly for damage.
TIRE REPAIR
Like any other Dunlop speed-rated high performance
tire, the Dunlop DSST tire may be repaired to correct a
nail-hole puncture in the trea d, but proper materials and
procedures must be used. Contact an authorized Dun-
lop DSST service facility for information on proper re-
pairs.
WARNING
Serious injury or death may result from:
● Tire failure due to underinflation or overloading.
Consult your vehicle Owner’s Manual or the tire
placard on the driver’s door edge for your vehi-
cle’s tire inflation and load specifications.
● Tire failure caused by excessive operation at low
or zero inflation pressure.
● Explosion of the tire/rim assembly due to im-
proper mounting. Only specially trained persons
should mount tires. More than 40 psi (270kPa)
may be required to seat beads. A safety cage and
clip-on extension air hose must be used if more
than 40 psi (270kPa) is needed to seat beads.
WARNING
On slippery surfaces such as snow, mud and ice,
never spin tires in excess of 35 mph (55km/h) as
indicated on the speedometer . Severe damage –
including tire disintegration and axle failure – may
result from excessive wheel spinning, and could
cause serious personal injury.
WARNING
Dunlop DSST tires are designed for use only on cer-
tain original equipment wheels supplied with a
properly operating low tire inflation pressure moni-
toring system. If applied to a vehicle other than a
so-equipped vehicle, the tires may fail when oper-
ated in an underinflated condition, which could re-
sult in loss of vehicle control and possible serious
injury or death. Application of these tires to a ve-
hicle not equipped with specified original equip-
ment wheels and an operational low tire inflation
pressure monitoring system constitutes improper
and unsafe use of this product.
For assistance in locating the nearest Dunlop DSST Ser-
vice Center, call the Dunlop DSST Service Locator hotline
at (800)-786-3528.
For assistance in locating the nearest Dunlop Retailer,
look in the Yellow Pages under Tire Retailers.
If additional assistance is required:
In the United States:
Call (800)321-2136, or write:
Dunlop Consumer Relations Department
Dept. 728
1144 East Market Street
Akron, OH 44316-0001
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DUNLOP RUN-FLAT TIRE LIMITED WARRANTY 41