pinpoint JAGUAR XFR 2010 1.G Owners Manual
[x] Cancel search | Manufacturer: JAGUAR, Model Year: 2010, Model line: XFR, Model: JAGUAR XFR 2010 1.GPages: 3039, PDF Size: 58.49 MB
Page 253 of 3039
Published: 17-Apr-2014
General Information - Diagnostic Trouble Code (DTC) Index Vehicles With:
6HP28 6-Speed Automatic Transmission, DTC: Transmission Control Module
(TCM)
Description and Operation
Transmission Control Module (TCM) 6 speed (6HP28 Applications)
CAUTION: Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not
guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle
NOTES:
If the control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the
warranty policy and procedures manual, or determine if any prior approval programme is in operation, prior to the installation
of a new module/component
Generic scan tools may not read the codes listed, or may read only 5-digit codes. Match the 5 digits from the scan tool to
the first 5 digits of the 7-digit code listed to identify the fault (the last 2 digits give extra information read by the
manufacturer-approved diagnostic system)
When performing voltage or resistance tests, always use a digital multimeter accurate to three decimal places and with a
current calibration certificate. When testing resistance, always take the resistance of the digital multimeter leads into account
Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests
Inspect connectors for signs of water ingress, and pins for damage and/or corrosion
If diagnostic trouble codes are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent
concern may be the cause. Always check for loose connections and corroded terminals
Where an 'on demand self-test' is referred to, this can be accessed via the 'diagnostic trouble code monitor' tab on the
manufacturers approved diagnostic system
Check DDW for open campaigns. Refer to the corresponding bulletins and SSMs which may be valid for the specific
customer complaint and carry out the recommendations as needed
The table below lists all diagnostic trouble codes (DTCs) that could be logged in the transmission control module, for
additional diagnosis and testing information refer to the relevant diagnosis and testing section
For additional information, refer to: Diagnostics (307-01 Automatic Transmission/Transaxle - V8 5.0L Petrol/V8 S/C 5.0L Petrol,
Diagnosis and Testing).
DTC Description Possible Causes Action P0121-86 Throttle/Pedal Position
Sensor A Circuit
Range/Performance -
Signal invalid
Throttle/Pedal Position
Sensor Fault (Data
received over CAN Bus)
Check Engine Control Module for stored DTCs P0219-86
Engine Overspeed
Condition - Signal invalid
Engine speed too low or
too high (Data received
over CAN Bus)
Check Engine Control Module for stored DTCs P0500-81
Vehicle Speed Sensor A -
Invalid serial data
received
Vehicle Speed Sensor
fault (Data received over
CAN Bus)
Check Dynamic Stability Control module for stored
DTCs P0501-81 Vehicle Speed Sensor A
Vehicle Speed receive
Check Dynamic Stability Control module for stored Range/Performance - Invalid serial data over CAN Bus does not DTCs. Check correct Differential is installed to the received match Transmission vehicle Output-Shaft speed
Page 266 of 3039
DTC Description Possible Causes Action P2764-11 Torque Converter Clutch
Pressure Control Solenoid
Control Circuit Low -
Circuit Short to Ground
Torque converter clutch
pressure control solenoid
control Circuit Short to
Ground
Suspect the Transmission Control Module. Install a
new Transmission Control Module as required,
refer to the warranty policy and procedures manual
if a module/component is suspect. P2764-1A Torque Converter Clutch
Pressure Control Solenoid
Control Circuit Low -
Circuit Resistance Below Threshold
Torque converter clutch
pressure control solenoid
control circuit resistance
below threshold
Suspect the Transmission Control Module. Install a
new Transmission Control Module as required,
refer to the warranty policy and procedures manual
if a module/component is suspect. P2764-1E Torque Converter Clutch
Pressure Control Solenoid
Control Circuit Low -
Circuit Resistance Out Of
Range
Torque converter clutch
pressure control solenoid
control circuit resistance
out of range
Suspect the Transmission Control Module. Install a
new Transmission Control Module as required,
refer to the warranty policy and procedures manual
if a module/component is suspect. P2807-11
Pressure Control Solenoid
G - Circuit Short to
Ground
Park solenoid Circuit
Short to Ground
Suspect the Transmission Control Module. Install a
new Transmission Control Module as required,
refer to the warranty policy and procedures manual
if a module/component is suspect. P2807-12
Pressure Control Solenoid
G - Circuit Short to
Battery
Park solenoid Circuit
Short to Power
Suspect the Transmission Control Module. Install a
new Transmission Control Module as required,
refer to the warranty policy and procedures manual
if a module/component is suspect. P2807-13
Pressure Control Solenoid
G - Circuit Open
Park solenoid Circuit
Open Circuit
Suspect the Transmission Control Module. Install a
new Transmission Control Module as required,
refer to the warranty policy and procedures manual
if a module/component is suspect. P2807-14
Pressure Control Solenoid
G - Circuit Short to
Ground or Open
Park solenoid Circuit
Short to Ground or Open
Circuit
Carry out any diagnostic pinpoint tests associated
with this DTC using the manufacturer approved
diagnostic system. Suspect the Transmission
Control Module. Install a new Transmission Control
Module as required, refer to the warranty policy
and procedures manual if a module/component is
suspect. B1087-82
LIN Bus "A" - Alive /
sequence counter
incorrect / not updated
Alive counter fault
Check Transmission Shift Module for stored DTCs.
Refer to the electrical Circuit diagrams and check
Transmission Control Module to Transmission Shift
Module for Short to Ground or Open Circuit (LIN
Bus) B1087-83
LIN Bus "A" - Value of
signal protection
calculation incorrect
Checksum error
Check Transmission Shift Module for stored DTCs
Refer to the electrical Circuit diagrams and check
Transmission Control Module to Transmission Shift
Module for Short to Ground or Open Circuit (LIN
Bus) B1087-87
LIN Bus "A" - Missing
message
Transmission Shift
Module is NOT visible to
the Transmission Control
Module on the LIN Bus
Check Transmission Shift Module for stored DTCs
Refer to the electrical Circuit diagrams and check
Transmission Control Module to Transmission Shift
Module for Short or Open Circuit (LIN Bus) B1087-88 LIN Bus "A" - Bus off
LIN Bus Circuit fault.
Check hardware of LIN
connection between
transmission and
Transmission Shift
Module
Refer to the electrical Circuit diagrams and check
Transmission Control Module to Transmission Shift
Module LIN bus circuit for Short, Open Circuit.
Check Transmission Shift Module for related DTCs U0001-88
High Speed CAN
Communication Bus - Bus
off
CAN Bus off
Refer to the electrical Circuit diagrams and check
CAN Bus for Circuit fault
Page 269 of 3039
Published: 17-Apr-2014
General Information - Diagnostic Trouble Code (DTC) Index DTC: Transmission
Shift Module (GSM)
Description and Operation
Gear Shift Module (GSM)
CAUTION: Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not
guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle
NOTES:
If the control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the
warranty policy and procedures manual, or determine if any prior approval programme is in operation, prior to the installation
of a new module/component
Generic scan tools may not read the codes listed, or may read only 5-digit codes. Match the 5 digits from the scan tool to
the first 5 digits of the 7-digit code listed to identify the fault (the last 2 digits give extra information read by the
manufacturer-approved diagnostic system)
When performing voltage or resistance tests, always use a digital multimeter accurate to three decimal places and with a
current calibration certificate. When testing resistance, always take the resistance of the digital multimeter leads into account
Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests
Inspect connectors for signs of water ingress, and pins for damage and/or corrosion
If diagnostic trouble codes are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent
concern may be the cause. Always check for loose connections and corroded terminals
Where an 'on demand self-test' is referred to, this can be accessed via the 'diagnostic trouble code monitor' tab on the
manufacturers approved diagnostic system
Check DDW for open campaigns. Refer to the corresponding bulletins and SSMs which may be valid for the specific
customer complaint and carry out the recommendations as needed
The table below lists all diagnostic trouble codes (DTCs) that could be logged in the gear shift module, for additional diagnosis
and testing information refer to the relevant diagnosis and testing section.
For additional information, refer to: External Controls (307-05 Automatic Transmission/Transaxle External Controls - V6 3.0L
Petrol, Diagnosis and Testing).
DTC Description Possible Causes Action B1087-08
LIN Bus "A" - Bus
Signal / Message
Failures
LIN bus 'A' Error
Refer to the electrical circuit diagrams and
check LIN input signal circuit for short circuit
to ground, short circuit to power, open
circuit, high resistance B1087-81 LIN Bus "A" -
Invalid serial data
received
Transmission control module LIN
message error - LIN/CAN signal
mismatch (complement fault)
Refer to the electrical circuit diagrams and
check LIN input signal circuit for short circuit
to ground, short circuit to power, open
circuit, high resistance. Check transmission
control module for related DTCs and refer to
relevant DTC index B1087-82 LIN Bus "A" - Alive / sequence counter
incorrect / not
updated
Transmission control module LIN
message error - Alive counter fault
Refer to the electrical circuit diagrams and
check LIN input signal circuit for short circuit
to ground, short circuit to power, open
circuit, high resistance. Check transmission
control module for related DTCs and refer to
relevant DTC index
Page 271 of 3039
Published: 12-May-2014
General Information - Diagnostic Trouble Code (DTC) Index DTC: Portable
Audio Interface Control Module (PAICM)
Description and Operation
Portable Audio Interface Control Module (PAICM)
CAUTION: Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not
guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle.
NOTES:
If a control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the Warranty
Policy and Procedures manual, or determine if any prior approval programme is in operation, prior to the installation of a new
module/component.
Generic scan tools may not read the codes listed, or may read only 5-digit codes. Match the 5 digits from the scan tool to
the first 5 digits of the 7-digit code listed to identify the fault (the last 2 digits give extra information read by the
manufacturer-approved diagnostic system).
When performing voltage or resistance tests, always use a digital multimeter accurate to three decimal places, and with
an up-to-date calibration certificate. When testing resistance always take the resistance of the digital multimeter leads into
account.
Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.
Inspect connectors for signs of water ingress, and pins for damage and/or corrosion.
If DTCs are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent concern may be the
cause. Always check for loose connections and corroded terminals.
Check DDW for open campaigns. Refer to the corresponding bulletins and SSMs which may be valid for the specific
customer complaint and carry out the recommendations as required.
The table below lists all Diagnostic Trouble Codes (DTCs) that could be logged in the Portable Audio Interface Control Module
(PAICM). For additional diagnosis and testing information, refer to the relevant Diagnosis and Testing section in the workshop
manual.
For additional information, refer to: Information and Entertainment System (415-00 Information and Entertainment System - General Information, Diagnosis and Testing).
DTC Description Possible Causes Action U3000-13
Control
Module -
Circuit open
Universal serial bus
(USB) harness
between portable
audio interface panel
and user interface
panel is not properly
connected
Connection - detect
circuit between
portable audio
interface panel and
user interface panel
is not grounded
Universal serial bus
(USB) harness
between portable
audio interface panel
and user interface
panel is open circuit
Check for correct connection of universal serial bus (USB) harness
between portable audio interface panel and user interface panel.
Refer to the electrical circuit diagrams and check portable audio
interface module connection detect circuit between portable audio
interface panel and user interface panel is grounded. Install
universal serial bus (USB) harness between portable audio
interface panel and user interface panel as required, refer to the
new module/component installation note at the top of the DTC
Index U3000-44
Control
Module - Data
memory
failure
Portable audio
interface module
internal RAM memory
Suspect the portable audio interface module. Check and install a
new module as required. Refer to the warranty policy and
procedures manual if a module is suspect
Page 273 of 3039
Published: 12-May-2014
General Information - Diagnostic Trouble Code (DTC) Index DTC: Hybrid
Digital Radio Control Module (HDRCM)
Description and Operation
Hybrid Digital Radio Control Module (HDRCM)
CAUTION: Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not
guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle.
NOTES:
If a control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the Warranty
Policy and Procedures manual, or determine if any prior approval programme is in operation, prior to the installation of a new
module/component.
Generic scan tools may not read the codes listed, or may read only 5-digit codes. Match the 5 digits from the scan tool to
the first 5 digits of the 7-digit code listed to identify the fault (the last 2 digits give extra information read by the
manufacturer-approved diagnostic system).
When performing voltage or resistance tests, always use a digital multimeter accurate to three decimal places, and with
an up-to-date calibration certificate. When testing resistance always take the resistance of the digital multimeter leads into
account.
Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.
Inspect connectors for signs of water ingress, and pins for damage and/or corrosion.
If DTCs are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent concern may be the
cause. Always check for loose connections and corroded terminals.
Check DDW for open campaigns. Refer to the corresponding bulletins and SSMs which may be valid for the specific
customer complaint and carry out the recommendations as required.
The table below lists all Diagnostic Trouble Codes (DTCs) that could be logged in the Hybrid Digital Radio Control Module
(HDRCM). For additional diagnosis and testing information, refer to the relevant Diagnosis and Testing section in the workshop
manual.
For additional information, refer to: Information and Entertainment System (415-00 Information and Entertainment System - General Information, Diagnosis and Testing).
DTC Description Possible Causes Action B1A56-02
Antenna - General
signal failure
Antenna general signal failure
Renew the diversity antenna amplifier B1A56-11
Antenna - Circuit
short to ground
Diversity antenna amplifier circuit short
to ground
Refer to the electrical guides and check
the diversity antenna amplifier circuit and
the antenna for short circuit to ground B1A56-12
Antenna - Circuit
short to battery
Diversity antenna amplifier circuit short
to power
Refer to the electrical guides and check
the diversity antenna amplifier circuit and
the antenna for short circuit to power B1A56-13
Antenna - Circuit
open
Diversity antenna amplifier circuit open
circuit
Refer to the electrical guides and check
the diversity antenna amplifier circuit and
the antenna for open circuit U200D-14
Control Module
Output Power A -
Circuit short to
ground or open
Diversity antenna amplifier power supply
circuit short to ground or open circuit
Refer to the electrical guides and check
the diversity antenna amplifier power
circuit
Page 275 of 3039
Published: 12-May-2014
General Information - Diagnostic Trouble Code (DTC) Index DTC: Infotainment Control Module (ICM)
Description and Operation
Infotainment Control Module (ICM)
CAUTION: Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not
guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle.
NOTES:
If a control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the Warranty
Policy and Procedures manual, or determine if any prior approval programme is in operation, prior to the installation of a new
module/component.
Generic scan tools may not read the codes listed, or may read only 5-digit codes. Match the 5 digits from the scan tool to
the first 5 digits of the 7-digit code listed to identify the fault (the last 2 digits give extra information read by the
manufacturer-approved diagnostic system).
When performing voltage or resistance tests, always use a digital multimeter accurate to three decimal places, and with
an up-to-date calibration certificate. When testing resistance always take the resistance of the digital multimeter leads into
account.
Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.
Inspect connectors for signs of water ingress, and pins for damage and/or corrosion.
If DTCs are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent concern may be the
cause. Always check for loose connections and corroded terminals.
Check DDW for open campaigns. Refer to the corresponding bulletins and SSMs which may be valid for the specific
customer complaint and carry out the recommendations as required.
The table below lists all Diagnostic Trouble Codes (DTCs) that could be logged in the Infotainment Control Module (ICM). For
additional diagnosis and testing information, refer to the relevant Diagnosis and Testing section in the workshop manual.
For additional information, refer to: Information and Entertainment System (415-00 Information and Entertainment System - General Information, Diagnosis and Testing).
DTC Description Possible Causes Action B1D21-11
Remote control
switch - Circuit
short to ground
The information and
entertainment module has
detected a ground
measurement for a period
longer than expected or has
detected a ground
measurement when another
value was expected
Front remote circuit short
circuit to ground
Refer to electrical circuit diagrams and check front
remote circuit for short to ground U0010-00
Medium speed CAN
communication bus
- No sub type
information
General failure
Open circuit medium speed
CAN negative circuit
Short circuit to power
medium speed CAN negative
circuit
Short circuit to ground
medium speed CAN negative
circuit
Open circuit medium speed
CAN positive circuit
Short circuit to power
medium speed CAN positive
Carry out any pinpoint tests associated with this
DTC using the manufacturer approved diagnostic
system. Clear DTC and re-test, if DTC remains, refer
to electrical circuit diagrams and check for open
circuit, short to power, short to ground on medium
speed CAN negative circuit. Check for open circuit,
short to power, short to ground on medium speed
CAN positive circuit. Check for short circuit between
medium speed CAN positive circuit and medium
speed CAN negative circuit www.JagDocs.com
Page 276 of 3039
DTC Description Possible Causes Action circuit
Short circuit to ground
medium speed CAN positive
circuit
Short circuit between
medium speed CAN positive
circuit and medium speed
CAN negative circuit U0156-4A
Lost communication
with information
center "A" -
Incorrect component
installed
The information and
entertainment module has
detected a mismatch
between the hardware
connected and the expected
hardware
Module has incorrect serial
number
Suspect incorrect instrument cluster installed. Refer
to the warranty policy and procedures manual if
module is suspect. Check the system is operating
correctly and there are no DTCs U0159-00
Lost communication
with parking assist
control module "A" -
No sub type
information
General failure
Parking aid module, battery
supply circuit, open circuit
Parking aid module, ground
supply circuit, open circuit
Parking aid module medium
speed CAN negative circuit,
open circuit
parking aid module medium
speed CAN positive circuit,
open circuit
Carry out any pinpoint tests associated with this
DTC using the manufacturer approved diagnostic
system. Check parking aid module for DTCs and
refer to the relevant DTC Index. Refer to electrical
circuit diagrams, check battery and ground supplies,
to parking aid module for open circuit. Check
medium speed CAN negative and positive harness
to parking aid module, repair as necessary U0163-00
Lost communication
with navigation
control module - No
sub type
information
General failure
Navigation system module,
battery supply circuit, open
circuit
Navigation system module
ground supply circuit, open
circuit
Navigation system module,
MOST network, open circuit
Navigation system module
not configured
Navigation system module
failure
Check the navigation system module for DTCs and
refer to the relevant DTC index. Using the
manufacturing approved diagnostic system carry out
MOST ring test. Using the manufacturers approved
diagnostic system re-configure the navigation
system module. Refer to electrical circuit diagrams
check battery and ground supplies to navigation
system module for open circuit. Repair as necessary.
Refer to the warranty policy and procedures manual
if module is suspect. Check the system is operating
correctly and there are no DTCs U0163-4A
Lost communication
with navigation
control module -
Incorrect component
installed
The information and
entertainment module has
detected a mismatch
between the hardware
connected and the expected
hardware
Module has incorrect serial
number
Suspect incorrect navigation module installed. Refer
to the warranty policy and procedures manual if
module is suspect. Check the system is operating
correctly and there are no DTCs U0184-00
Lost communication
with radio - No sub
type information
General failure
Integrated audio module
battery supply circuit, open
circuit
Integrated audio module
ground supply circuit, open
circuit
Integrated audio module
MOST network, open circuit
Integrated audio module not
configured
Integrated audio module
failure
Check the integrated audio module for DTCs and
refer to the relevant DTC index. Using the
manufacturing approved diagnostic system carry out
MOST ring test. Using the manufacturers approved
diagnostic system re-configure the integrated audio
module. Refer to electrical circuit diagrams check
battery and ground supplies to integrated audio
module for open circuit. Repair as necessary. Refer
to the warranty policy and procedures manual if
module is suspect. Check the system is operating
correctly and there are no DTCs U0184-4A
Lost communication
with radio -
Incorrect component
installed
The information and
entertainment module has
detected a mismatch
between the hardware
connected and the expected
hardware
Suspect incorrect integrated audio module installed.
Refer to the warranty policy and procedures manual
if module is suspect. Check the system is operating
correctly and there are no DTCs
Page 279 of 3039
Published: 12-May-2014
General Information - Diagnostic Trouble Code (DTC) Index DTC: Telephone
Module (TEL)
Description and Operation
Telephone Module
CAUTION: Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not
guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle.
NOTES:
If a control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the Warranty
Policy and Procedures manual, or determine if any prior approval programme is in operation, prior to the installation of a new
module/component.
Generic scan tools may not read the codes listed, or may read only 5-digit codes. Match the 5 digits from the scan tool to
the first 5 digits of the 7-digit code listed to identify the fault (the last 2 digits give extra information read by the
manufacturer-approved diagnostic system).
When performing voltage or resistance tests, always use a digital multimeter accurate to three decimal places, and with
an up-to-date calibration certificate. When testing resistance always take the resistance of the digital multimeter leads into
account.
Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.
Inspect connectors for signs of water ingress, and pins for damage and/or corrosion.
If DTCs are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent concern may be the
cause. Always check for loose connections and corroded terminals.
Check DDW for open campaigns. Refer to the corresponding bulletins and SSMs which may be valid for the specific
customer complaint and carry out the recommendations as required.
The table below lists all Diagnostic Trouble Codes (DTCs) that could be logged in the Telephone Module. For additional
diagnosis and testing information, refer to the relevant Diagnosis and Testing section in the workshop manual.
For additional information, refer to: Cellular Phone (415-00 Information and Entertainment System - General Information, Diagnosis and Testing).
DTC Description Possible Causes Action B1A56-13 Antenna - Circuit open
Bluetooth antenna circuit
- open circuit
Refer to the electrical circuit diagrams and check blue
tooth antenna circuit for open circuit B1D79-84
Microphone Input -
Signal below
allowable range
Signal amplitude <
minimum
Refer to the electrical circuit diagrams and test
microphone input circuit for short/open circuit. Check
integrated audio module for related DTCs and refer to
relevant DTC Index U1A00-88
Private
Communication
Network - Bus off
Bluetooth phone module
internal communications
failure
Suspect the module. Check and install a new
telephone module as required, refer to the new
module/component installation note at the top of the
DTC Index U2100-00
Initial Configuration
Not Complete - No
sub type information
Initial configuration not
complete
Re-configure the RJB using the manufacturer approved
diagnostic system. If DTC remains, carry out CAN
network integrity tests using the manufacturer
approved diagnostic system U2101-00
Control Module
Configuration
Incompatible - No sub
type information
Configuration
incompatible
Re-configure the RJB using the manufacturer approved
diagnostic system. If DTC remains, suspect the
telephone module. Check and install a new telephone
Page 280 of 3039
DTC Description Possible Causes Action module as required, refer to the new
module/component installation note at the top of the
DTC Index U3000-44
Control Module - Data
memory failure
Data memory failure
Re-configure the telephone module. If the DTC
remains, suspect the telephone module. Check and
install a new telephone module as required, refer to
the new module/component installation note at the
top of the DTC Index U3000-45
Control Module -
Program memory
failure
Program memory failure
Re-configure the telephone module. If the DTC
remains, suspect the telephone module. Check and
install a new telephone module as required, refer to
the new module/component installation note at the
top of the DTC Index U3000-55
Control Module - Not
configured
Incorrect car
configuration data
received
Re-configure the RJB using the manufacturer approved
diagnostic system. Clear DTC and re-test. If the DTC
remains suspect the telephone module. Check and
install a new module as required, refer to the new
module/component installation note at the top of the
DTC Index U3000-98
Control Module -
Component or system
over temperature
Component or system
over temperature
Check for additional DTCs and refer to DTC Index.
Clear DTC and re-test/monitor condition for
re-occurrence U3003-62
Battery Voltage -
Signal compare failure
Mis-match in battery
voltage, of 2 volts or
more, between
telephone module and
RJB
Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system
Page 299 of 3039
Published: 16-Sep-2013
Noise, Vibration and Harshness - Noise, Vibration and Harshness (NVH)
Diagnosis and Testing
Principle of Operation
For a detailed description of Noise, Vibration and Harshness issues, refer to the Description and Operation section of the
workshop manual.
REFER to: Noise, Vibration and Harshness (NVH) (100-04 Noise, Vibration and Harshness, Description and Operation).
Inspection and Verification
1. Verify the customer's concerns by operating the vehicle to duplicate the condition.
2. Visually inspect the vehicle to determine any obvious cause(s) of the concern(s).
3. If the inspection reveals obvious causes that can be readily identified, repair as necessary.
4. If the concern(s) remains after the inspection, determine the symptom(s) and refer to the Symptom Chart.
How To Use This Diagnostic Procedure Section
Noise, vibration and harshness (NVH) concerns have become more important as vehicles have become more sensitive to
these vibrations. This section is designed as an aid to identifying these situations
The section provides diagnostic procedures based on symptoms. If the condition occurs at high speed, for instance, the
most likely place to start is under High Speed Shake
The road test procedure will tell how to sort the conditions into categories and how to tell a vibration from a shake
A series of Road Test Quick Checks is provided to make sure that a cause is either pinpointed or eliminated
Name the condition, proceed to the appropriate section and locate the correct diagnosis. When the condition is
identified, the job is partly done
Follow the diagnostic procedure as outlined
Quick Checks are described within the step, while more involved tests and adjustments are outlined in General
Procedures
Always follow each step exactly and make notes to recall important findings later
Customer Interview
The road test and customer interview (if available) provide information that will help identify the concerns and will provide
direction to the correct starting point for diagnosis.
Identify the Condition
NVH problems usually occur in a number of areas:
tires
engine accessories
suspension
driveline
air leakage (wind noise)
squeaks and rattles
heating ventilation and air conditioning (HVAC)
electrical (e.g. motor noise)
transmission
engine
It is important, therefore, that an NVH concern be isolated into its specific area(s) as soon as possible. The easiest and
quickest way to do this is to carry out the Road Test as outlined.
Noise Diagnostic Procedure
Non-Axle Noise
The five most important sources of non-axle noise are exhaust, tires, roof racks, trim and mouldings, and transmission.
Therefore, make sure that none of the following conditions are the cause of the noise before proceeding with a driveline tear
down and diagnosis.
Under certain conditions, the pitch of the exhaust may sound very much like gear noise. At other times, it can be
mistaken for a wheel bearing rumble
Tires, especially snow tires, can have a high pitched tread whine or roar, similar to gear noise. Radial tires, to some
degree, have this characteristic. Also, any non-standard tire with an unusual tread construction may emit a roar or
whine type noise
Trim and mouldings can also cause whistling or a whining noise
Clunk may be a metallic noise heard when the automatic transmission is engaged in reverse or drive, or it may occur
when the throttle is applied or released. It is caused by backlash somewhere in the driveline
Bearing rumble sounds like marbles being tumbled. This condition is usually caused by a damaged wheel bearing