phone JEEP GRAND CHEROKEE 2014 WK2 / 4.G User Guide

User GuideJeep.com
14WK741-926-AA
Grand Cherokee
Seventh Edition
User Guide
Download a FREE electronic copy
of the Owner’s Manual or Warranty Booklet
by visiting the Owners tab at:
www.Jeep.com (U.S.) or
www.Jeep.ca (Canada)
Download a free
Vehicle Information
App
by visiting your
application store,
Keyword (Jeep Vehicle
Info), or scanning the
Microsoft Tag. To put
Microsoft Tags to work for you,
use your mobile phone’s browser
or App store to download a Microsoft Tag
reader, like the free one at www.gettag.mobi.
Then follow the directions to scan the code.
G et th e fr e e m ob il e ap p fo r yo ur pho ne
http :/ /g etta g .m ob i
U.S. Only
2014
Grand Cherokee
Includes SRT
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The driver’s primary responsibility is the safe operation of the vehicle.
Driving while distracted can result in loss of vehicle control, resulting in
a collision and personal injury. Chrysler Group LLC strongly recommends
that the driver use extreme caution when using any device or feature
that may take their attention off the road. Use of any electrical devices
such as cell phones, computers, portable radios, vehicle navigation or
other devices by the driver while the vehicle is moving is dangerous and
could lead to a serious collision. Texting while driving is also dangerous
and should never be done while the vehicle is moving. If you find yourself
unable to devote your full attention to vehicle operation, pull off the
road to a safe location and stop your vehicle. Some States or Provinces
prohibit the use of cellular telephones or texting while driving. It is
always the driver’s responsibility to comply with all local laws.
Driving after drinking can lead to a collision. Your perceptions are
less sharp, your reflexes are slower, and your judgment is impaired
when you have been drinking. Never drink and then drive.
WARNING!
If you are the first registered retail owner of
your vehicle, you may obtain a complimentary
printed copy of the Owner’s Manual, Navigation/
Uconnect® Manuals or Warranty Booklet by calling
1-877-426-5337 (U.S.) or 1-800-387-1143 (Canada)
or by contacting your dealer.
This guide has been prepared to help you get quickly
acquainted with your new Jeep and to provide a convenient
reference source for common questions. However, it is not
a substitute for your Owner’s Manual.
For complete operational instructions, maintenance
procedures and important safety messages, please consult
your Owner’s Manual, Navigation/Uconnect® Manuals and
other Warning Labels in your vehicle.
Not all features shown in this guide may apply to your
vehicle. For additional information on accessories to help
personalize your vehicle, visit www.mopar.com (U.S.),
www.mopar.ca (Canada) or your local Jeep dealer.
Important:
This User Guide is intended to familiarize you with the important features
of your vehicle. The DVD enclosed contains your Owner’s Manual,
Navigation/Uconnect® Manuals, Warranty Booklets, Tire Warranty and
Roadside Assistance (new vehicles purchased in the U.S.) or Roadside
Assistance (new vehicles purchased in Canada) in electronic format.
We hope you find it useful. Replacement DVD kits may be purchased by
visiting www.techauthority.com. Jeep® is a registered trademark of
Chrysler Group LLC. © 2014 Chrysler Group LLC.
Driving and Alcohol:
Drunken driving is one of the most frequent causes of collisions. Your
driving ability can be seriously impaired with blood alcohol levels far below
the legal minimum. If you are drinking, don’t drive. Ride with a designated
non-drinking driver, call a cab, a friend, or use public transportation.
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• Failure to use the driver and passenger seat belts provided is a major cause of
severe or fatal injury. In a rollover crash, an unbelted person is significantly more
likely to die than a person wearing a seat belt. Always buckle up.
WARNING!
• Pedals that cannot move freely can cause loss of vehicle control and increase
the risk of serious personal injury.
• Always make sure that objects cannot fall into the driver foot well while the
vehicle is moving. Objects can become trapped under the brake pedal and
accelerator pedal causing a loss of vehicle control.
• Failure to properly follow floor mat installation or mounting can cause inter-
ference with the brake pedal and accelerator pedal operation causing loss of
control of the vehicle.
• Refer to your Owner's Manual on the DVD for further details.
• Never use the ‘PARK’ position as a substitute for the parking brake. Always
apply the parking brake fully when parked to guard against vehicle movement
and possible injury or damage.
USE OF AFTERMARKET PRODUCTS (ELECTRONICS)
The use of aftermarket devices including cell phones, MP3 players, GPS systems, or
chargers may affect the performance of on-board wireless features including Keyless
Enter-N-Go™ and Remote Start range. If you are experiencing difficulties with any of
your wireless features, try disconnecting your aftermarket devices to see if the
situation improves. If your symptoms persist, please see an authorized dealer.
CHRYSLER, DODGE, JEEP, RAM TRUCK, SRT, ATF+4, MOPAR and Uconnect are
registered trademarks of Chrysler Group LLC.
COPYRIGHT ©2014 CHRYSLER GROUP LLC
INTRODUCTION/WELCOME
5

YOUR VEHICLE'S SOUND SYSTEM
1. Uconnect®Phone Button pg. 105
2. Uconnect
®Voice Command Button pg. 69
3. Phone Hang Up Button pg. 105
4. Steering Wheel Audio control (Right) pg. 114
5. Steering Wheel Audio control (Left) pg. 114
6. Volume/Mute Knob
7. Assist Button pg. 57
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Uconnect® 8.4AN
• 8.4” Touchscreen
• Climate soft-key in lower menu bar
Uconnect® ACCESS
Uconnect® Access — If Equipped (Available On Uconnect® 8.4AN)
WARNING!
ALWAYS drive safely with your hands on the steering wheel. You have full
responsibility and assume all risks related to the use of the Uconnect®features
and applications in this vehicle. Only use Uconnect®when it is safe to do so.
Failure to do so may result in an accident involving serious injury or death.
Uconnect
®Access enhances your ownership and driving experience by connecting
your vehicle with a built-in cellular connection. With Uconnect®Access, you can:
• Place a call to a local 911 Operator for emergency assistance.
• Remotely lock/unlock your doors and start your vehicle from virtually anywhere,
using the Uconnect
®Access App for your smartphone. You can also do so by
logging into Mopar Owner Connect, or by calling Uconnect®Care. (Vehicle must be
within the United States and have network coverage).
• Turn your vehicle into a WiFi Hotspot and connect your devices to the internet.
• Receive text or email notifications if your vehicle's theft alarm goes off.
• Receive stolen vehicle assistance, using GPS technology to help authorities locate
your vehicle if it is stolen.
• Listen to your text messages or send free-form text messages with your voice while
keeping your hands on the wheel, using the Voice Texting feature. Requires a cell
phone that supports Bluetooth Message Access Profile (MAP).
Uconnect® 8.4AN
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• Search for places to eat, shop, relax and play with Yelp®, using your voice or
on-screen menu. Then navigate to them (navigation standard on Uconnect®
8.4AN, optional on Uconnect®8.4A).
• Get operator assistance using the Assist button on your mirror.
Before you drive, familiarize yourself with the easy-to-use Uconnect® System.
1. The ASSIST and 9-1-1 buttons are located on your rearview mirror. The ASSIST
Button is used for contacting Roadside Assistance, Vehicle Care and Uconnect
®
Care. The 9-1-1 Button connects you to emergency services.
NOTE:
Vehicles sold in Canada and Mexico DO NOT have 9-1-1 Call system capabilities. 9-1-1
or other emergency line operators in Canada and Mexico may not answer or respond to
9-1-1 system calls.
2. The Uconnect
®“Apps” button on the menu bar at the bottom right corner of the
radio touchscreen. This is where you can begin your registration process, manage
your Apps and purchase WiFi on demand.
3. The Uconnect
®Voice Command and Uconnect®Phone buttons are located on the
left side of your steering wheel. These buttons let you use your voice to give
commands, make phone calls, send and receive text messages hands-free, enter
navigation destinations, and control your radio and media devices.
Included Trial Period For New Vehicles
Your new vehicle may come with an included trial period for use of the Uconnect
®
Access Services starting at the date of vehicle purchase (date based on vehicle sales
notification from your dealer).To activate the trial, you must first register with
Uconnect® Access. After the trial period, if you wish to continue your Uconnect
®
Access Services you can choose to purchase a subscription.
Features And Packages
• After the trial period, you can subscribe to continue your service by visiting
the Uconnect
®Store located within the Mopar Owner Connect website
(moparownerconnect.com). If you need assistance, U.S. residents can call
Uconnect
®Care at 855-792-4241.
• For the latest information on packages and pricing information: U.S. residents
visit DriveUconnect.com.
Uconnect® Access Registration (Uconnect® 8.4AN Only, U.S. 48 Contiguous
States And Alaska)
NOTE:
Should you require assistance anytime during the registration process, simply call
Uconnect
®Care at 855-792-4241.
1. From the parked vehicle with the radio touchscreen powered on, select the
“Apps” button on the touchscreen located near the bottom right-hand corner.
2. Press “Register” if you see a reminder screen or select “Uconnect Registration”
under the 'Favorites' tab.
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3. The Uconnect®Access Registration App will open and display step-by-step
instructions to start your registration.
4. Enter your email address into the radio touchscreen.
5. A message will display on the touchscreen indicating your email submission was
accepted.
6. At home, or wherever you access your email, look for an email from Uconnect
®
Access that contains your personalized registration link. If you don't see it, check
your spam or junk email folder. Open the email and click on the link to continue
registering online.
NOTE:
For security reasons, this link is valid for 72 hours from the time you submit your
email address into the radio touchscreen. If the link has expired, start the process
over (see step 1).
7. You are now registered for your Uconnect
®Access Trial! Apps will be downloaded
the next time you start your vehicle. It may take over 30 minutes for all of the
Apps to install. If the Apps have not appeared after 72 hours, please contact
Uconnect
®Care at 855-792-4241.
8. Get to know Uconnect
®Access! We recommend:
• Go to moparownerconnect.com and log in using the email address and password
you established while registering. Go to the Learn & Use tab for complete
information on using Uconnect
®Access.
• If you have a smartphone, download the Uconnect
®Access App and set up your
Via Mobile features. See instructions below.
Download The Uconnect® Access App
If you own a compatible Apple or Android®powered device, the Uconnect Access
App allows you to remotely lock or unlock your doors, start your engine or activate
your horn and lights from virtually anywhere (Vehicle must be within the United
States and have network coverage). You can download the App from Mopar Owner
Connect or from the Apple App or Google Play store. For Uconnect
®phone
compatibility - visit UconnectPhone.com or call 1–877–855–8400.
Set Up Your Via Mobile Profile — If Equipped
Setting up your Via Mobile profile means entering your login information for each app
so that they can work in your vehicle. Complete your Via Mobile Profile online during
registration of your Uconnect
®Access system. Access this page by logging into your
Mopar Owner Connect account (moparownerconnect.com), going to Edit Profile,
then Via Mobile Profile.
If you already have an account with these apps, click “SetUp” to enter your
information. If you do not have an account, you can create a new one.
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6.The Uconnect®Store will ask you to “Confirm Payment” using your default payment
method on file in your Payment Account. Press the “Complete” key to continue.
7. The Uconnect®Payment Account will then ask for your “Payment Account PIN,”
which you established when setting up your Uconnect®payment account. After
entering this four digit PIN, press the “Complete” key to make the purchase.
8. You will receive a confirmation message that your purchase has been submitted.
Press the OK button to end the process.
Purchasing WiFi Hotspot While In Your Vehicle
You must set up a Uconnect
®Access Payment Account online (log in to
moparownerconnect.com, go to Edit Profile, then Uconnect®Payment Account,to
set up and manage your Payment Account).
1. To purchase WiFi while in your vehicle, ensure the vehicle is running and in Park.
Press the Apps button on the touchscreen, then select WiFi within the Tools
menu. Follow the on-screen instructions. When asked for your payment PIN, use
the 4-digit PIN you established when setting up your payment account on Mopar
Owner Connect.
NOTE:
This may be different than the Uconnect
®Security PIN you established for using
features such as Remote Vehicle Start. After purchasing WiFi, it may take up to
30 minutes (with the vehicle running) before the WiFi will be active in your vehicle.
2. Select WiFi again, then note the hotspot name. Select this network when
connecting devices to the hotspot. Also click on View/Edit Passphrase, then note
the security passphrase you will need to connect to the network on each device.
If your devices cannot see the WiFi Hotspot network after 30 minutes, please contact
Uconnect
®Care by pressing the Assist button on the rear view mirror, or by calling
855-792-4241.
Using Uconnect® Access
Getting Started With Apps
Applications (Apps) and features in your Uconnect
®Access system deliver services
that are customized for the driver and are certified by Chrysler Group, LLC. Two
different types are:
1.Built-In Features— use the built-in 3G Cellular Network on your Uconnect
®8.4A
or 8.4AN radio.
2.Uconnect® Access via Mobile (if equipped)— uses the Uconnect Access app and
your smartphone's data plan to access your personal Pandora
®, iHeartRadio,
Aha™ and Slacker accounts from the vehicle and control them using the vehicle
touchscreen. Customer's data plan charges will apply.
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3.Roadside Assistance (If Equipped)— If your vehicle is equipped with this feature
and within wireless range, you may be able to connect to Roadside Assistance by
pressing the “Assist” button on the rearview mirror. You will be presented with
Assist Care options. Make a selection by touching the prompts displayed on the
radio. If Roadside Assistance is provided to your vehicle, you agree to be
responsible for any additional roadside assistance service costs that you may
incur. In order to provide Uconnect
®Services to you, we may record and monitor
your conversations with Roadside Assistance, Uconnect®Care or Vehicle Care,
whether such conversations are initiated through the Uconnect®Services in your
vehicle, or via a landline or mobile telephone, and may share information
obtained through such recording and monitoring in accordance with regulatory
requirements. You acknowledge, agree and consent to any recording, monitoring
or sharing of information obtained through any such call recordings.
4.Yelp®— Customers have the ability to search for nearby destinations or a point
of interest (POI) either by category or custom search by using keywords (for
example, “Italian restaurant”). Searching can be done by voice or using the
touchscreen keypad. Using the touchscreen, launch Yelp
®by selecting the
“Apps” icon, touch the “All Apps” tab, and then touch “Yelp.” Using voice
recognition press the Voice Command (VR) button on the steering wheel and say
“Launch Yelp
®.”
5.Security Alarm Notification— The Security Alarm Notification feature notifies you
via email or text (SMS) message when the vehicle’s factory-installed security
alarm system has been set-off. There are a number of reasons why your alarm may
have been triggered, one of which could be that your vehicle was stolen. If so,
please see the details of the Stolen Vehicle Assistance service below. When you
register, Security Alarm Notification is automatically set to send you an email at
the mail address you provide should the alarm go off. You may also opt to have a
text message sent to your mobile device.
6.Stolen Vehicle Assistance— If your vehicle is stolen, contact local law enforce-
ment immediately to file a stolen vehicle report. Once this report has been filed,
Uconnect
®care can help locate your vehicle. The Uconnect®Care agent will ask
for the stolen vehicle report number issued by local law enforcement. Then, using
GPS technology and the built-in wireless connection within your vehicle, the
Uconnect
®Care agent will be able to locate the stolen vehicle and work with law
enforcement to help recover it. (Vehicle must be within the United States, have
network coverage and must be registered with Uconnect
®Access with an active
subscription that includes the applicable feature).
7.WiFi Hotspot— WiFi Hotspot is on-demand WiFi 3G connectivity that's built-in
and ready to go whenever you are. Once your vehicle is registered for Uconnect
®
Access, you can purchase a Wifi Hotspot subscription at the Uconnect®Store.
After you've made your purchase, turn on your signal and connect your devices.
It's never been easier to bring your home or office with you.
Your vehicle must have a working electrical system for any of the in vehicle Uconnect®
features to operate.
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Uconnect® Access Remote Features
If you own a compatible iPhone®or Android®powered device, the Uconnect®Access
App allows you to remotely lock or unlock your doors, start your engine or activate your
horn and lights from virtually anywhere (Vehicle must be within the United States and
have network coverage). You can download the App from Mopar Owner Connect or from
the App Store (iPhone) or Google Play store. Visit UconnectPhone.com to determine
if your device is compatible. For Uconnect
®Phone customer support and to determine
if your device is compatible.
U.S. residents - visit UconnectPhone.com or call 1–877–855–8400
Remote Start— This feature provides the ability to start the engine on your vehicle,
without the keys and from virtually any distance. You can send a request to your
vehicle in one of two ways:
1. Using the Uconnect
®Access App from a compatible smartphone.
2. From the Mopar Owner Connect website.
• You can also send a command to turn-off an engine that has been remote
started.
• After 15 minutes if you have not entered your vehicle with the key, the engine
will shut off automatically.
• This remote function requires your vehicle to be equipped with a factory-
installed Remote Start system. To use this feature after the Uconnect
®Access
App is downloaded, login with your user name and Uconnect®Security PIN.
• You can set-up notifications for your account to receive an email or text (SMS)
message every time a command is sent. Login to Mopar Owner Connect
(moparownerconnect.com) and click on Edit Profile to manage Uconnect
®
Notifications.
Remote Door Lock/Unlock— This feature provides the ability to lock or unlock the door
on your vehicle, without the keys and from virtually any distance. You can send a
request to your vehicle in one of three ways:
1. Using the Uconnect
®Access App from a compatible smartphone.
2. From the Mopar Owner Connect website.
3. By contacting the Uconnect
®Care on the phone.
To use this feature after the Uconnect
®Access App is downloaded, login using your
user name and Uconnect®Security PIN. Press the “App” button on your smartphone
with the closed lock icon to lock the door, and press the “open lock” icon to unlock
the driver’s door.
You can set-up notifications for your account to receive an email or text (SMS) message
every time a command is sent. Login to Mopar Owner Connect (moparownerconnect.com)
and click on Edit Profile to manage Uconnect
®Notifications.
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