transmission JEEP GRAND CHEROKEE 2015 WK2 / 4.G Service Manual

NOTE:Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your
earliest possible convenience. Your authorized dealer has
diagnostic equipment to determine if the problem could
recur.
If the transmission cannot be reset, authorized dealer
service is required.
Paddle Shift Mode
Paddle Shift mode is a driver-interactive transmission
feature providing manual shift control, giving you more
control of the vehicle. Paddle Shift allows you to maxi-
mize engine braking, eliminate undesirable upshifts and
downshifts, and improve overall vehicle performance.
This system can also provide you with more control
during passing, city driving, cold slippery conditions,
mountain driving, trailer towing, and many other situa-
tions.
Operation
When the transmission is in DRIVE or SPORT mode, it
will operate automatically, shifting between the eight
available gears. To activate Paddle Shift mode, simply tap
one of the steering wheel-mounted shift paddles (+/-)
while in DRIVE or SPORT mode. Tapping (-) to enter
Paddle Shift mode will downshift the transmission to the
next lower gear, while using (+) to enter Paddle Shift
mode will retain the current gear. When Paddle Shift
mode is active, the current transmission gear is displayed
in the instrument cluster.
In Paddle Shift mode, the transmission will shift up or
down when (+/-) is manually selected by the driver,
unless an engine lugging or overspeed condition would
result. It will remain in the selected gear until another
upshift or downshift is chosen, except as described
below.
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•The transmission will automatically downshift as the
vehicle slows (to prevent engine lugging) and will
display the current gear.
•The transmission will automatically downshift to first
gear when coming to a stop. After a stop, the driver
should manually upshift (+) the transmission as the
vehicle is accelerated.
•You can start out, from a stop, in first or second gear
(or third gear, in 4LO range, Snow mode, or Sand
mode). Tapping (+) (at a stop) will allow starting in
second gear. Starting out in second gear can be helpful
in snowy or icy conditions.
•If a requested downshift would cause the engine to
over-speed, that shift will not occur.
•The system will ignore attempts to upshift at too low
of a vehicle speed.
•Holding the (-) paddle depressed will downshift the
transmission to the lowest gear possible at the current
speed.
•Transmission shifting will be more noticeable when
Paddle Shift mode is enabled.
•The system may revert to automatic shift mode if a
fault or overheat condition is detected.
NOTE:When Selec-Speed or Hill Descent Control is
enabled, Paddle Shift mode is not active. Pushing the
(+/-) shift paddles in Selec-Speed or Hill Descent Control
simply limits the highest allowed gear. Shifts below and
up to that gear will occur automatically.
To disengage Paddle Shift mode, push and hold the (+)
shift paddle until#D#or#S#is once again indicated in the
instrument cluster. You can shift in or out of Paddle Shift
mode at any time without taking your foot off the
accelerator pedal.
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the same speed. The 4WD LOW position is intended for
loose, slippery road surfaces only. Driving in the 4WD
LOW position on dry, hard-surfaced roads may cause
increased tire wear and damage to driveline components.
When operating your vehicle in 4WD LOW, the engine
speed is approximately three times that of the 4WD HI
position at a given road speed. Take care not to overspeed
the engine and do not exceed 25 mph (40 km/h).
Proper operation of four-wheel drive vehicles depends
on tires of equal size, type, and circumference on each
wheel. Any difference will adversely affect shifting and
cause damage to the transfer case.
Because four-wheel drive provides improved traction,
there is a tendency to exceed safe turning and stopping
speeds. Do not go faster than road conditions permit.
WARNING!
You or others could be injured or killed if you leave
the vehicle unattended with the transfer case in the
NEUTRAL position without first fully engaging the
parking brake. The transfer case NEUTRAL position
disengages both the front and rear drive shafts from
the powertrain and will allow the vehicle to roll,
even if the transmission is in PARK. The parking
brake should always be applied when the driver is
not in the vehicle.
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Shift Positions
For additional information on the appropriate use of each
4WD system mode position, see the information below:
4WD AUTO
This range is used on surfaces such as ice, snow, gravel,
sand, and dry hard pavement.
NOTE:Refer to “Selec-Terrain® – If Equipped” in “Start-
ing and Operating” for further information on the vari-
ous positions and their intended usages.
NEUTRAL
This range disengages the driveline from the powertrain.
It is to be used for flat towing behind another vehicle.
Refer to “Recreational Towing” in “Starting and Operat-
ing” for further information.
WARNING!
You or others could be injured or killed if you leave
the vehicle unattended with the power transfer unit
in the NEUTRAL (N) position without first fully
engaging the parking brake. The NEUTRAL (N)
position disengages both the front and rear drive
shafts from the powertrain and will allow the vehicle
to roll, even if the transmission is in PARK. The
parking brake should always be applied when the
driver is not in the vehicle.
442 STARTING AND OPERATING

4WD LOW
This range is for low speed four-wheel drive. It provides
an additional gear reduction which allows for increased
torque to be delivered to both the front and rear wheels
while providing maximum pulling power for loose,
slippery road surfaces only. Do not exceed 25 mph
(40 km/h).
NOTE:Refer to “Selec-Terrain® – If Equipped” for fur-
ther information on the various positions and their
intended usages.
Shifting Procedures
4WD HI To 4WD LOW
With the vehicle at speeds of 0 to 3 mph (0 to 5 km/h), the
ignition switch in the ON position or the engine running,
shift the transmission into “N”, and push the “4WD
LOW” button once on the transfer case switch. The “4WD
LOW” indicator light in the instrument cluster will begin
to flash and remain on solid when the shift is complete.
Transfer Case Switch
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NOTE:If shift conditions/interlocks are not met, or a
transfer case motor temperature protection condition
exists, a “For 4x4 Low Slow Below 3 mph (5 km/h) Put
Trans in “N” Press 4 Low” message will flash from the
Driver Information Display (DID). Refer to “Driver In-
formation Display (DID)” in “Understanding Your In-
strument Panel” for further information.
4WD LOW To 4WD HI
With the vehicle at speeds of 0 to 3 mph (0 to 5 km/h), the
ignition switch in the ON position or the engine running,
shift the transmission into NEUTRAL, and push the
“4WD LOW” button once on the transfer case switch. The
“4WD LOW” indicator light in the instrument cluster
will flash and go out when the shift is complete.
NOTE:
•If shift conditions/interlocks are not met, or a transfer
case motor temperature protection condition exists, a
“For 4x4 High Slow Below 3 mph (5 km/h) Put Trans
in N push 4 Low” message will flash from the Driver
Information Display (DID). Refer to “Driver Informa-
tion Display (DID)” in “Understanding Your Instru-
ment Panel” for further information.
•Shifting into or out of 4WD LOW is possible with the
vehicle completely stopped; however, difficulty may
occur due to the mating clutch teeth not being prop-
erly aligned. Several attempts may be required for
clutch teeth alignment and shift completion to occur.
The preferred method is with the vehicle rolling 0 to
3 mph (0 to 5 km/h). If the vehicle is moving faster
than 3 mph (5 km/h), the transfer case will not allow
the shift.
444 STARTING AND OPERATING

Shifting Into NEUTRAL (N)
WARNING!
You or others could be injured or killed if you leave
the vehicle unattended with the power transfer unit
in the NEUTRAL (N) position without first fully
engaging the parking brake. The NEUTRAL (N)
position disengages both the front and rear drive
shafts from the powertrain and will allow the vehicle
to roll, even if the transmission is in PARK. The
parking brake should always be applied when the
driver is not in the vehicle.
1. Bring the vehicle to a complete stop, with the engine
running.
2. Press and hold the brake pedal.
3. Shift the transmission into NEUTRAL.
4. If vehicle is equipped with Quadra-Lift™ air suspen-
sion, ensure the vehicle is set to Normal Ride Height.
5. Using a ballpoint pen or similar object, push and hold
the recessed transfer case NEUTRAL (N) button (lo-
cated by the selector switch) for four seconds. The
light behind the NEUTRAL (N) symbol will blink,
indicating shift in progress. The light will stop blink-
ing (stay on solid) when the shift to NEUTRAL (N) is
complete. A “NEUTRAL” message will appear in the
Driver Information Display (DID). Refer to “Driver
Information Display (DID)” in “Understanding Your
Instrument Panel” for further information.
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6. After the shift is completed and the NEUTRAL (N)
light stays on, release the NEUTRAL (N) button.
7. Shift the transmission into REVERSE.
8. Release the brake pedal for five seconds and ensure
that there is no vehicle movement.
NOTE:If shift conditions/interlocks are not met, a “To
Tow Vehicle Safely, Read Neutral Shift Procedure in
Owners Manual” message will flash from the Driver
Information Display (DID). Refer to “Driver Information
Display (DID)” in “Understanding Your Instrument
Panel” for further information.
Shifting Out Of NEUTRAL (N)
Use the following procedure to prepare your vehicle for
normal usage.
1. Bring the vehicle to a complete stop.
2. Firmly apply the parking brake.
3. Start the engine.
4. Press and hold the brake pedal.
5. Shift the transmission into NEUTRAL (N).
NEUTRAL (N) Switch
446 STARTING AND OPERATING

the transfer case and axle coupling differ in design, their
operation is similar. Follow the Quadra-Trac II® transfer
case shifting information, preceding this section, for
shifting this system.
SELEC-TERRAIN™ — IF EQUIPPED
Description
Selec-Terrain™ combines the capabilities of the vehicle
control systems, along with driver input, to provide the
best performance for all terrains.
Selec-Terrain™ consists of the following positions:
•Snow– Tuning set for additional stability in inclement
weather. Use on and off road on loose traction surfaces
such as snow. When in Snow mode (depending on
certain operating conditions), the transmission may
use second gear (rather than first gear) during
Selec-Terrain™ Switch
448 STARTING AND OPERATING

entering. Proceed with caution and maintain a steady
controlled speed less than 5 mph (8 km/h) in deep water
to minimize wave effects.
Flowing Water
If the water is swift flowing and rising (as in storm
run-off), avoid crossing until the water level recedes
and/or the flow rate is reduced. If you must cross
flowing water avoid depths in excess of 9 inches (23 cm).
The flowing water can erode the streambed, causing your
vehicle to sink into deeper water. Determine exit point(s)
that are downstream of your entry point to allow for
drifting.
Standing Water
Avoid driving in standing water deeper than 20 inches
(51 cm), and reduce speed appropriately to minimize
wave effects. Maximum speed in 20 inches (51 cm) of
water is less than 5 mph (8 km/h).
Maintenance
After driving through deep water, inspect your vehicle
fluids and lubricants (engine oil, transmission oil, axle,
transfer case) to assure the fluids have not been contami-
nated. Contaminated fluid (milky, foamy in appearance)
should be flushed/changed as soon as possible to pre-
vent component damage.
Driving In Snow, Mud And Sand
In heavy snow, when pulling a load, or for additional
control at slower speeds, shift the transmission to a low
gear and shift the transfer case to 4WD LOW if necessary.
Refer to “Four-Wheel Drive Operation” in “Starting and
Operating” for further information. Do not shift to a
lower gear than necessary to maintain forward motion.
Over-revving the engine can spin the wheels and traction
will be lost.
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