KIA NIRO PHEV 2020 Navigation System Quick Reference Guide

10-5
Bluetooth connection
SymptomPossible cause Solution
The system is not detected by a
Bluetooth device. Registration mode needs to be
run. On the All Menus screen, touch Setup
>
Device Connections
> Bluetooth >
Bluetooth Connections >
Add New to run the
registration mode and perform search again from the Bluetooth
device.
> See “ Connecting a Bluetooth device.”
The Bluetooth device is not
connected. The Bluetooth function should
be activated. Activate the Bluetooth function on the Bluetooth device to connect.
Any error occurs while using the
Bluetooth function.
000E Turn the Bluetooth function OFF / ON on the Bluetooth device
and then connect the device again.
000ETurn the Bluetooth device off and on and then connect the device
again.
000ERemove the battery from the Bluetooth device and attach it back,
turn on the device, and then connect the device again.
000EDelete the system and Bluetooth device from the registration lists
respectively, and then connect the device again.

10-6
Phone projection
SymptomPossible cause Solution
The phone projection function
is not performed when a
smartphone is connected using
a USB cable. Phone projection is not
supported.
Visit the website to check whether your smartphone supports the
phone projection.
000E
Android Auto: https://support.google.com/androidauto
000EApple CarPlay: http://www.apple.com/ios/carplay
The function is inactive.
000E On the All Menus screen, touch Setup
>
Device Connections,
select the function to use, and then turn on the phone projection
option.
000E Make sure that the phone projection is not disabled in the
application settings or block-out settings on your smartphone.
Smartphone is encountered with
poor operation or malfunction.
000E Check that the smartphone battery level is not too low.
Recognition may not work properly when the battery level is too
low.
000EThe phone projection may not work properly when the signal
strength is weak.
000EWhen the smartphone is locked, first unlock it.
000EInitialize the smartphone and connect the device again.
A black screen appears when
the phone projection is
activated or in use. The smartphone malfunctions.
000E
Remove the USB cable from the smartphone and connect the
device again.
000EInitialize the smartphone and connect the device again.

10-7
System operation
SymptomPossible cause Solution
The previous media mode does
not appear when the system is
turned off and on. It is encountered with poor
media connection or playback
error. When the media source is not connected or played normally, the
previous mode appears. Connect the media source again or play it
again.
The system slows down or does
not operate at all. An internal error occurs in the
system.
000E
Restart the system by pressing the reset button with a sharp
object such as pen or clip.
000EIf the problem persists, contact your place of purchase or dealer.
The system is not turned on. Fuse-related issues
000EVisit an auto service shop and replace the fuse with a new one of
appropriate capacity.
000EIf the problem persists, contact your place of purchase or dealer.

10-8
Navigation system operation
SymptomPossible causeSolution
The destination is not searched. Outdated map dataTo update your system, visit your local dealership.
Route guidance of the navigation
system does not match the
actual road conditions. Outdated map data
To update your system, visit your local dealership.
There have been changes in the
road after a map update. Route guidance of the navigation system may not match the actual
road conditions even after the map is updated to the latest version
because the update depends on the creation date. Be sure to drive
according to actual road conditions and regulations.
Guidance is made by bypassing
the route or the speed camera
alerts are not followed. The update for the system and
map data is required.
To update your system, visit your local dealership.
The real-time traffic information
is not received. Poor signal reception
000E
Reception of traffic information may not be made smoothly in
mountain and island areas. Check the reception status again in
a region with strong signals.
000EIf the problem persists, contact your place of purchase or dealer.

10-9
System status indicator icons
You can see the system status by checking the status indicator
icons at the top right of the system screen.
Different status indicator icons appear when each function is
performed. The meanings of the icons are as follows:
Mute/memo recording
Navigation sound muted
Radio/Media sound muted
All sound outputs muted
Recording a voice memo
Bluetooth/call
Connecting a phone via Bluetooth
Connecting an audio device via Bluetooth
Connecting a phone and an audio device via Bluetooth
Making a call via a Bluetooth phone
Bluetooth phone’s microphone off
Downloading the contact and list of recent calls from
the connected Bluetooth phone

10-10
Available functions in the rear seat
(if equipped)
Rear-seat remote control locked
Rear-seat sleep mode On
Front-seat driver is having a conversation with a rear-
seat occupant
Wireless charging
Wireless charging in progress
Wireless charging complete
Wireless charging failure
0000
A
Some icons may not appear depending on the vehicle model
and specifications.
UVO
Talking with a UVO phone
UVO phone’s microphone off
Vehicle location sharing
Sending the vehicle location
Receiving the vehicle location
Sending/receiving the vehicle location
UVO network’s signal strength
System update
Scheduling the update
Updating

10-11
Bluetooth
QWhich functions can I use via Bluetooth?
AYou can use the hands-free call function with a mobile
phone connected. You can also play music after
connecting an audio device such as MP3 player or mobile
phone.
> See “Making a call via Bluetooth .“, “Listening to music
via Bluetooth.”
QHow can I register a Bluetooth device?
AOn the All Menus screen, touch Setup >
Device
Connections >
Bluetooth >
Bluetooth Connections >

Add New. From the Bluetooth device to be connected,
search for the vehicle system and register it. Use the
Bluetooth device to enter or approve the authentication
number displayed on the system. Then the device is
added to the list of Bluetooth devices in the system and
automatically connected to the system.
> See “ Connecting
a Bluetooth device.”
FAQ
Navigation
QHow can I update the map?
AYou can download the latest map data to a USB device
and use the device to update the map.
> See “ Updating the
system software and map.”
QGuidance is made by bypassing the route or the speed
camera alerts are late.
ASelect another route after setting the route options.
On the map screen, touch Menu >
Route >
Route
Options to change the settings and resume navigation.
> See “ Changing the route search criteria.”
When the system is not updated, update the software
and map and then perform search again.
> See “Updating
the system software and map.”

10-12
Broadcast reception
QI turned on the radio while driving but I heard no sound
but noise.
ADepending on the location, obstacles may cause
reception to deteriorate.
Radio reception rate may also drop when an on-glass
antenna is mounted on the rear window and the window
is tinted with metallic window films.
QI bought a new mobile phone and want to replace my old
phone with the new one to connect the system. How can
I register the new phone to the system?
AAn additional device can be registered in the same way
as in registration of a new device. You can register up
to 6 devices in the list of Bluetooth devices. To delete a
previously registered device, touch Delete Devices from
the list of Bluetooth devices, select the device to delete,
and then touch Delete.
> See “Deleting a registered device.”
QHow can I access the list of contacts while using a
Bluetooth phone?
AApprove access to the contacts when connecting your
mobile phone to the system via Bluetooth. The list of
contacts on the phone is downloaded to the system. To
see the downloaded list of contacts, press the Call button
on the steering wheel and touch
on the call screen.
You can search for a contact and make a call to the
contact, or add the contact to the favorites.
> See “Dialing
from the contacts.”

10-13
Product specifications
Media player
USB mode
[Music files
Item
Specifications
File format MPEG-1/2 Layer3, OGG (Vorbis), FLAC,
WMA (Standard/Professional), WAV
Bit-rate and sampling
frequency MP3
8–320 kbps (CBR/VBR), up to
48 kHz
(ID3 tag version: Ver. 1.0, Ver.
1.1, Ver. 2.2, Ver. 2.3, Ver. 2.4)
OGG Q1 to Q10, up to 48 kHz
FLAC 8/16/24-bit, up to 48 kHz
WMA Standard (0x161): up to L3
Profile, up to 385 kbps, up to
48 kHz
Professional (0x162): up to
M0b, up to 192 kbps, up to 48
kHz
WAV 8/16 to bit, up to 48 kHz
Self-inspection method upon failure
QThe system does not operate properly. What shall I do?
AInspect the system after referring to Troubleshooting
Guide.
> See “Solutions.”
When the system failure persists after inspection, press
and hold the Reset button to reset the system.
If the problem persists, contact your place of purchase or
dealer.

10-140000
A
The following files are not played.
000DModified files (format-changed files)
000DVariant files (e.g. MP3 files encoded by WMA audio codec)
000DDRM (Digital Rights Management)-protected files
000DFiles with no index
0000
A
Sound quality is not guaranteed in case of music files that use
the bit-rate exceeding 192 kbps.
0000
A
With the files that do not use the fixed bit rate, some functions
may not work properly or the playback time may not appear
accurately.
0000
A
When a trouble occurs while playing or you want to play an
incompatible format file, use the latest encoder software to
change the format before using the file.
[USB storage devices
Item
Specifications
Byte/Sector 64 KB or less
Format system FAT16/32 (recommended), exFAT, NTFS
Item Specifications
Specification details Max. number of directory layers: 20
layers
Max. folder/file name length: 255 Bytes
Valid characters that can be used in a
folder/file name: 2,350 Alphanumeric
characters/4,888 Chinese characters
Max. number of folders: 2,000
(including the root)
Max. number of files: 8,000