Lexus HS250h 2010 Hybrid system / LEXUS 2010 HS250H OWNERS MANUAL (OM75006U)

When trouble arises5
481
5-1. Essential informationEmergency flashers .............. 482
If your vehicle needs to be 
towed ...................................... 483
If you think something is 
wrong ...................................... 489
Event data recorder.............. 490
5-2. Steps to take in an 
emergency
If a warning light turns on 
or a warning buzzer 
sounds..................................... 492
If a warning message is 
displayed................................. 501
If you have a flat tire................ 521
If the hybrid system will not 
start ......................................... 530
If you lose your keys .............. 532
If the electronic key does 
not operate properly.......... 533
If the vehicle 12-volt 
battery is discharged ......... 536
If your vehicle overheats ...... 541
If the vehicle becomes 
stuck........................................ 545

482
5-1. Essential information
Emergency flashers
NOTICE
■To prevent 12-volt battery discharge
Do not leave the emergency flashers on longer than necessary when the hybrid sys-
tem is not operating.
Use the emergency flashers if the vehicle malfunctions or is involved in an
accident.
Press the switch to flash all the
turn signal lights. To turn them
off, press the switch once again.

5
When trouble arises
483
5-1. Essential information
If your vehicle needs to be towed
Before towing
The following may indicate a problem with your hybrid transmission.
Contact your Lexus dealer before towing.
● The hybrid s
ystem is operating but the vehicle will not move.
● The v
ehicle makes an abnormal sound.
Emergency towing
If a tow truck is no t available in an
emergency, your vehicle may be
temporarily towed using a cable or
chain secured to the emergency
towing eyelet(s). This should only
be attempted on hard surfaced
roads for short distances at under
18 mph (30 km/h).
A driver must be in the vehicle to
steer and operate the brakes. The
vehicle’s wheels, drive train, axles,
steering and brakes must be in
good condition.
If towing is necessary, we recommen d having your vehicle towed by your
Lexus dealer or a commercial towing service, using a lift-type truck or a
flatbed truck.

Use a safety chain system for all towing , a
nd abide by all state/provincial
and local laws.

484
5-1. Essential information
●If emergency towing cannot be performed
The vehicle cannot be towed by anot her v
ehicle in the following situa-
tions because the front wheels may be lock
ed by the parking lock.
Transport the vehicle with both front wheels or all 4 wheels lifted using
a flatbed or wheel-lift type truck.
• There is a malfunction in the smar t acces
s system with push-button
start.
• The P position control system is malfunctioning. ( P. 5 0 2 )
• The 12-volt battery is discharged.
Installing towing eyelets
Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body, as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by hand.

5
When trouble arises
485
5-1. Essential information
Tighten down the towing eyelet
securely using a wheel nut wrench.
Towing with a sling-type truck
Do not tow with a sling-type truck
to prevent body damage.
Towing with a wheel-lift type truck
From the frontRelease the parking brake.

486
5-1. Essential information
From the rearUse a towing dolly under the front
wheels.
Using a flatbed truck
If your Lexus is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration.
If you use chains or cables to tie
do
wn your vehicle, the angles
shaded in black must be 45 .
Do not overly tighten the tie downs
or the v
ehicle may be damaged.

5
When trouble arises
487
5-1. Essential information
■Before emergency towingTurn the “POWER” switch to ON mode. ( P.
1 4 8 )
Do not turn the “POWER” switch to ACCESSORY mode.
Release the parking brake.
Change the shift position to N. 
When the “POWER” switch is in ACCESSORY mode, the shift position
ca
nnot be changed to N.
■Emergency towing eyelet location
 P. 5 2 1
CAUTION
■Caution while towing
●Use extreme caution when towing the vehicle. 
Avoid sudden starts or erratic driving maneuvers which place excessive stress on
the emergency towing eyelets and the cables or chains.
●Do not turn off the power switch. 
This may lead to accidents as th e parking lock will be engaged.
●If the hybrid system is off, the power assist for the brakes and steering will not
function, making steering and braking more difficult.
■Installing towing eyelets to the vehicle
Make sure that the towing eyelets are installed securely. 
If not securely installed, the towing eyel ets may come loose during towing. This may
lead to accidents that cause serious injury or even death.

488
5-1. Essential information
NOTICE
■To prevent damage the vehicle when towing using a wheel-lift type truck
When raising the vehicle, ensure adequate ground clearance for towing at the
opposite end of the raised vehicle. Without adequate clearance, the vehicle could
be damaged while being towed.
■To prevent body damage when towing using a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■To prevent causing serious damage to the transmission when emergency towing
Never tow a vehicle from the rear with four wheels on the ground. This may cause
serious damage to the transmission.

5
When trouble arises
489
5-1. Essential information
If you think something is wrong
If you notice any of the following symptoms, your vehicle probably needs
adjustment or repair. Contact your Lexus dealer as soon as possible.
■ Visible symptoms
●Fluid leaks under the v
ehicle
(Water dripping from the air conditioning after use is normal.)
● Flat
-looking tires or uneven tire wear
●High engine coolant temper
ature warning light flashes or comes
on
■ A
udible symptoms
●Changes in e
xhaust sound
● Ex
cessive tire squeal when cornering
●Str
ange noises related to the suspension system
●P
inging or other noises related to the hybrid system
■ Oper
ational symptoms
●Engine mis
sing, stumbling or running rough
●A
ppreciable loss of power
●V
ehicle pulls heavily to one side when braking
●V
ehicle pulls heavily to one side when driving on a level road.
● L
oss of brake effectiveness, sp ongy feeling, pedal almost touches
the floor

490
5-1. Essential information
Event data recorder
In a crash or a near crash event
The SRS airbag sensor assembly contains the EDR. In a crash or near
crash event, this device may record some or all of the following informa-
tion:
● Engine speed
● Whether the br
ake pedal was applied or not
● V
ehicle speed
●T
o what extent the accelerator pedal was depressed
●Hybrid tr
ansmission shift position
●Whether the driv
er and front passenger wore seat belts or not
● D
river's seat position
●SRS airbag deplo
yment data
● SRS airbag s
ystem diagnostic data
● F
ront passenger’s occupant classification
The information abov e is intended to be used for the purpose of impr
ov-
ing vehicle safety performance. Unlike general da ta recorders, the EDR
does not record sound data such as conversation between passengers.
Your vehicle has computers that monitor and control certain aspects of
your vehicle. These computers assist in driving and maintaining optimal
vehicle performance.
Besides storing data usef ul for troubleshooting, there is an event data
recorder (EDR) that records data in a crash or near crash event.