towing Lexus HS250h 2010 User Guide

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3-7. Other interior features
3
Interior features
HS250h_U_75033U(Canada)■
Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button to
reach the Safety Connect response center. The answering agent will
determine your vehicle’s location, assess the emergency, and dispatch
the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center agent
that you are not experiencing an emergency.
■Enhanced Roadsi de Assistance
Enhanced Roadside Assistance adds GPS data to the already
included warranty-based Lexus roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect
response-center agent, who can help with a wide range of needs, such
as: towing, flat tire, fuel delivery, etc. For a description of the Roadside
Assistance services and their limitations, please see the Safety Con-
nect Terms and Conditions, which are available at Lexus.com.
Safety information for Safety Connect
Important! Read this information before using Safety Connect.
■ Exposure to radio frequency signals
The Safety Connect system installed in your vehicle is a low-power
radio transmitter and receiver. It receives and also sends out radio fre-
quency (RF) signals.
In August 1996, the Federal Communications Commission (FCC)
adopted RF exposure guidelines with safety levels for mobile wireless
phones. Those guidelines are consistent with the safety standards pre-
viously set by the following U.S. and international standards bodies.
● ANSI (American National Stan dards Institute) C95.1 [1992]
● NCRP (National Council on Radiation Protection and Measure-
ment) Report 86 [1986]
● ICNIRP (International Commission on Non-Ionizing Radiation Pro-
tection) [1996]

5
When trouble arises
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5-1. Essential information
HS250h_U_75033U(Canada)
If your vehicle needs to be towed
Before towingThe following may indicate a problem with your hybrid transmission.
Contact your Lexus dealer before towing.
● The hybrid system is operating but the vehicle will not move.
● The vehicle makes an abnormal sound.
Emergency towing
If a tow truck is not available in an
emergency, your vehicle may be
temporarily towed using a cable or
chain secured to the emergency
towing eyelet(s). This should only
be attempted on hard surfaced
roads for short distances at under
18 mph (30 km/h).
A driver must be in the vehicle to
steer and operate the brakes. The
vehicle’s wheels, drive train, axles,
steering and brakes must be in
good condition.
If towing is necessary, we recommend having your vehicle towed by your
Lexus dealer or a commercial towing service, using a lift-type truck or a
flatbed truck.
Use a safety chain system for all towing, and abide by all state/provincial
and local laws.

484
5-1. Essential information
HS250h_U_75033U(Canada)●
If emergency towing cannot be performed
The vehicle cannot be towed by another vehicle in the following situa-
tions because the front wheels may be locked by the parking lock.
Transport the vehicle with both front wheels or all 4 wheels lifted using
a flatbed or wheel-lift type truck.
• There is a malfunction in the smart access system with push-button
start.
• The P position control system is malfunctioning. ( →P. 502)
• The 12-volt battery is discharged.
Installing towing eyelets
Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body, as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by hand.

5
When trouble arises
485
5-1. Essential information
HS250h_U_75033U(Canada)Tighten down the towing eyelet
securely using a wheel nut wrench.
Towing with a sling-type truck
Do not tow with a sling-type truck
to prevent body damage.
Towing with a wheel-lift type truckFrom the front Release the parking brake.

486
5-1. Essential information
HS250h_U_75033U(Canada)From the rear
Use a towing dolly under the front
wheels.
Using a flatbed truck
If your Lexus is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45°.
Do not overly tighten the tie downs
or the vehicle may be damaged.

5
When trouble arises
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5-1. Essential information
HS250h_U_75033U(Canada)
■Before emergency towingTurn the “POWER” switch to ON mode. ( →P. 1 4 6 )
Do not turn the “POWER” switch to ACCESSORY mode.
Release the parking brake.
Change the shift position to N.
When the “POWER” switch is in ACCESSORY mode, the shift position
cannot be changed to N.
■Emergency towing eyelet location
→ P. 5 2 1
CAUTION
■Caution while towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive stress on
the emergency towing eyelets and the cables or chains. Always use caution for
the surroundings and other vehicles while towing.
●Do not turn off the power switch.
This may lead to accidents as the parking lock will be engaged.
●If the hybrid system is off, the power assist for the brakes and steering will not
function, making steering and braking more difficult.
■Installing towing eyelets to the vehicle
Make sure that the towing eyelets are installed securely.
If not securely installed, the towing eyelets may come loose during towing. This may
lead to accidents that cause serious injury or even death.

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5-1. Essential information
HS250h_U_75033U(Canada)
NOTICE
■To prevent damage the vehicle when towing using a wheel-lift type truck
When raising the vehicle, ensure adequate ground clearance for towing at the
opposite end of the raised vehicle. Without adequate clearance, the vehicle could
be damaged while being towed.
■To prevent body damage when towing using a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■To prevent causing serious damage to the transmission when emergency towing
Never tow a vehicle from the rear with four wheels on the ground. This may cause
serious damage to the transmission.

5
When trouble arises
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5-2. Steps to take in an emergency
HS250h_U_75033U(Canada)
If you have a flat tire
Remove the flat tire and replace it with the spare provided.
■Before jacking up the vehicle
● Stop the vehicle on a hard, flat surface.
● Set the parking brake.
● Change the shift position to P.
● Stop the hybrid system.
● Turn on the emergency flashers.
■ Location of the spare tire, jack and tools
To o l t r a y
Towing eyelet
JackJack handle
Wr e n c h
Spare tire
Wheel nut wrench

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5-2. Steps to take in an emergency
HS250h_U_75033U(Canada)
NOTICE
■To avoid damage to the hybrid transmission and other components
●Avoid spinning the wheels and depressing the accelerator pedal more than nec-
essary.
●If the vehicle remains stuck even after these procedures are performed, the vehi-
cle may require towing to be freed.

596
Alphabetical index
HS250h_U_75033U(Canada)
Clock (vehicles withoutnavigation system) ............................ 373
Clock (vehicles with navigation system)*
Coin holder .............................................366
Compass ................................................... 391
Condenser ..............................................430
Console box ...........................................365
Cooling system Engine overheating ............................541
Cruise control Cruise control .......................................201
Dynamic radar cruise control .....205
Cup holders ............................................ 367
Curtain shield airbags.......................... 104
Customizable features ....................... 574
Daytime running light system ........... 186
Defogger Rear window........................................260
Side mirrors ..........................................260
Dimensions............................................. 550
Dinghy towing ........................................248
Display
Dynamic radar cruise control..................................................205
Multi-information display.................169
Trip information .................................... 172
Warning message.............................. 501
Do-it-yourself maintenance .............. 416
Door courtesy lights Door courtesy lights.........................360
Wattage................................................. 558
Doors
Door glasses ........................................... 86
Door lock.................................44, 54, 57 Rear door child protector................ 58
Side doors................................................. 57
Side mirrors............................................. 83
Driver’s seat belt reminder light ..... 495
Driver’s seat position memory ........... 68
Driving
Break-in tips........................................... 137
Correct posture................................... 102
Procedures............................................. 136
Winter driving tips .............................244
Driving position memory...................... 68
Electric power steering...................... 225
Electronic key If the electronic key does not operate properly............................ 533
Emergency, in case of If the electronic key does not
operate properly............................ 533
If the engine will not start ............... 530
If the hybrid system will not start ....................................................... 530
If the 12-volt battery is discharged ........................................ 536
If the warning buzzer sounds.......492
If the warning light turns on...........492
If the warning message is displayed ..............................................501
If you have a flat tire .......................... 521
If you lose your keys ........................ 532
If you think something is wrong .................................................. 489
If your electronic key does not operate properly ................... 533
If your vehicle becomes stuck .... 545
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