reset LINCOLN CONTINENTAL 2020 Workshop Manual

Possible Cause and Resolution
Symptom
–Incompatible cell phone.
•Check the compatibility of your cell phone on our website.
– Cell phone malfunction.
•Switch your cell phone off, reset it and try again.
• Install the latest cell phone firmware.
• Delete your device from system and delete SYNC from your device and try again.
• Switch automatic phonebook download off. See Settings (page 486).
I cannot connect my cell phone.
Text messaging does not work.
–You did not switch on text message notifications.
•Switch text message notifications on.
See Phone (page 473).
– Incompatible cell phone.
•Check the compatibility of your cell phone on our website.
– Cell phone malfunction.
•Switch your cell phone off, reset it and try again.
– Device message sharing is not enabled.
•Check the permissions on your device to ensure text message sharing is e\
nabled.
– Incompatible cell phone.
•Check the compatibility of your cell phone on our website.
I cannot hear text messages.
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Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing SYNC™ 3

Possible Cause and Solution
Symptom
You did not create a personal profile.
My profile will not recall. Personal Profiles is turned off.
The profile you requested is already active.
You did not link the memory button you are using to a profile.
You did not link the remote control you are using to a profile.
You are using the wrong remote control.
You are pressing a button other than the unlock or remote start on a link\
ed remote control.
You deleted the personal profile.
You switched the personal profiles off.
My preset positions recall, but my profile does
not.
The vehicle is in motion.
My profile recalls but my preset positions do
not. The preset positions are the same as the guest or previously active prof\
ile.
Unlink and relink your remote control in the Personal Profiles menu. You may need to see
your authorized dealer.
I lost a remote control.
You erased and reprogrammed the remote controls. This could happen if you\
let a dealership
add a new remote control to replace a lost one.
I lost all profiles.
Someone performed a master reset without your knowledge.
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Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing SYNC™ 3

Resetting the System
1.
Simultaneously press and hold the seek
up and the audio unit power buttons until
the screen goes black.
2. Wait three minutes to allow the system to complete the reset.
3. Press the audio unit power button to switch the system on.
Note: You can reset the system to restore
functionality that has stopped working. The
system reset is designed to restore
functionality and not delete any data that
you have stored.
Additional Information and Assistance
For additional information and assistance,
we recommend that you contact an
authorized dealer or refer to our website.
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Your vehicle has an Intelligent Oil-Life
Monitor system, a message appears in the
information display at the proper oil change
interval. This interval may be up to one year
or 10,000 mi (16,000 km), hybrid vehicles
may exceed 10,000 mi (16,000 km).
When the oil change message appears in
the information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 mi (800 km)
of the message appearing. Make sure you
reset the Intelligent Oil-Life Monitor after
each oil change. See Oil Change Indicator
Reset
(page 325).
If your information display resets prematurely
or becomes inoperative, you should perform
the oil change interval at six months or
5,000 mi (8,000 km)
from your last oil
change. Never exceed one year or 10,000 mi
(16,000 km)
between oil change intervals, Your vehicle is very sophisticated and built
with multiple, complex, performance systems.
Every manufacturer develops these systems
using different specifications and
performance features. That is why it is
important to rely upon your dealership to
properly diagnose and repair your vehicle.
We have recommended maintenance
intervals for various parts and component
systems based upon engineering testing.
We rely upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance schedules
that deviate from the scheduled maintenance
information.
We strongly recommend the use of only
genuine Ford, Motorcraft or Ford-authorized
re-manufactured replacement parts
engineered for your vehicle. Additives and Chemicals
This owner's manual and the our Workshop
Manual list the recommended additives and
chemicals for your vehicle. We do not
recommend using chemicals or additives not
approved by us as part of your vehicle
’s
normal maintenance. Please consult your
warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a normal
operating characteristic and, by itself, does
not necessarily indicate a concern or that the
fluid needs to be changed. However, a
qualified expert, such as the factory-trained
technicians at your dealership, should
inspect discolored fluids that also show signs
of overheating or foreign material
contamination immediately.
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At Every Oil Change Interval as Indicated by the Information Display
1
Inspect the rear axle (All Wheel Drive vehicles only).
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and U-joints.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.
2 Reset the Intelligent Oil-Life Monitor after engine oil and filter change\
s.
See Oil Change Indicator Reset (page 325). Brake Fluid Maintenance
1
Change brake fluid. 2
Every 3 Years
1 Perform this maintenance item every 3 years. Do not exceed the designated time for the interval.
2 Brake fluid servicing requires special equipment available at your authorize\
d dealer.
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SPECIAL OPERATING CONDITIONS
SCHEDULED MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated. If
you operate your vehicle occasionally under
any of these conditions, it is not necessary
to perform the extra maintenance. For
specific recommendations, see your
dealership service advisor or technician. Perform the services shown in the following
tables when specified or within
3,000 mi
(4,800 km) of the message appearing in the
information display prompting you to change
your oil.
• Example 1
: The message comes on at
28,750 mi (46,270 km). Perform the
30,000 mi (48,000 km) automatic
transmission fluid replacement.
• Example 2
: The message has not come
on, but the odometer reads 30,000 mi
(48,000 km) (for example, the Intelligent
Oil-Life Monitor was reset at 25,000 mi
(40,000 km). Perform the engine air filter
replacement.
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Operating in Dusty or Sandy Conditions Such as Unpaved or Dusty Roads
Replace the cabin air filter.
Inspect frequently, service
as required
Replace the engine air filter.
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
Every 5,000 mi (8,000 km)
Rotate the tires, inspect tires for wear and measure tread depth.
Change the engine oil and filter. 1
Every
5,000 mi (8,000 km)
or six months
Perform a multi-point inspection.
Change the automatic transmission fluid.
Every
30,000 mi
(48,000 km)
1 Reset your Intelligent Oil-Life Monitor after engine oil and filter chang\
es.
See Oil Change Indicator Reset (page 325).
Exceptions
There are several exceptions to the Normal
Schedule: Axle and PTU Maintenance
The Power Transfer Unit (PTU) and rear axle
(AWD only) in your vehicle does not require
any normal scheduled maintenance.
Changing or checking the PTU lubricant is
not necessary unless the unit has been
submerged in water or shows signs of
leakage. Contact your authorized dealer for
service.
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3
360 Degree Camera...................................238
Front Camera......................................................239
Side Camera........................................................240
Using the System...............................................239
9
911 Assist...........................................................59
A
A/C See: Climate Control..........................................148
About This Manual
............................................7
ABS See: Brakes...........................................................212
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................213
Accessories...................................................505
Accessories See: Replacement Parts Recommendation.....15
ACC See: Using Adaptive Cruise Control...............241
Active Park Assist
.........................................227
Using Active Park Assist...................................228 Adaptive Headlamps...................................100
System Check......................................................100
Adjusting the Headlamps...........................337 Horizontal Aim Adjustment..............................
338
Vertical Aim Adjustment....................................337
Adjusting the Steering Wheel.....................90 End of Travel Position..........................................90
Memory Feature...................................................90
AFS See: Adaptive Headlamps................................100
Airbag Disposal
...............................................58
Air Conditioning See: Climate Control..........................................148
Air Filter See: Changing the Engine Air Filter - 2.7L/
3.0L....................................................................327
See: Changing the Engine Air Filter - 3.7L....326
Alarm See: Anti-Theft Alarm...........................................89
All-Wheel Drive
.............................................203
Ambient Lighting...........................................102
Adjusting the Brightness...................................102
Changing the Color............................................102
Switching Ambient Lighting Off.......................102
Switching Ambient Lighting On.......................102
Anti-Theft Alarm
..............................................89
Arming the Alarm..................................................89
Disarming the Alarm............................................89 Appendices....................................................542
Apps
.................................................................483
SiriusXM Traffic and Travel Link......................484
Using Apps on an Android Device................484
Using Apps on an iOS Device.........................483
Using Mobile Navigation on an Android
Device...............................................................484
At a Glance
........................................................19
Audible Warnings and Indicators...............116 Headlamps On Warning Chime
........................116
Keyless Warning Alert.........................................116
Parking Brake On Warning Chime
...................116
Audio Control....................................................91 You can operate the following functions with
the control:..........................................................91
Audio System
................................................434
General Information...........................................434
Audio Unit
......................................................435
Adjusting the Volume........................................435
Changing Radio Stations..................................435
Ejecting the CD...................................................435
Inserting a CD......................................................436
Rear Passenger Audio Controls.....................436
Selecting the Audio Modes.............................436
Setting a Memory Preset..................................436
Switching the Audio Unit On and Off............
436
Using Seek, Fast Forward and Reverse.......436
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Door Lock Switch Inhibitor.................................72
Emergency Locking..............................................75
Illuminated Entry....................................................77
Illuminated Exit.......................................................77
Locking and Unlocking the Doors from
Inside...................................................................75
Opening the Luggage Compartment..............78
Remote Control......................................................74
Smart Unlocks for Intelligent Access Keys......................................................................76
Unlocking the Driver Door with the Key Blade....................................................................76
Lug Nuts See: Changing a Road Wheel.........................372
M
Maintenance...................................................318 General Information............................................318
Memory Function..........................................165
Easy Entry and Exit Feature..............................166
Linking a Preset Position to your Remote
Control or Intelligent Access Key Fob .......166
Saving a Preset Position....................................165
Message Center See: Information Displays...................................117
Mirrors See: Windows and Mirrors................................105 Mobile Communications Equipment..........16
Moonroof..........................................................110
Bounce-Back.........................................................110
Opening and Closing the Moonroof...............110
Motorcraft Parts - 2.7L.................................385
Motorcraft Parts - 3.0L................................386
Motorcraft Parts - 3.7L
.................................387
MyKey – Troubleshooting.............................70
MyKey™..............................................................67 Principle of Operation..........................................67
N
Navigation......................................................475 Changing the Format of the Map...................479
cityseeker..............................................................481
Michelin Travel Guide........................................482
Navigation Map Accuracy and Updates.......482
Route Guidance..................................................479
Setting a Destination..........................................477
SiriusXM Traffic and Travel Link......................482
Zoom......................................................................479
Network Connectivity
..................................428
Connecting the Vehicle to a Mobile
Network............................................................428
Network Connectivity – Troubleshooting.........................................429 Normal Scheduled Maintenance..............515
Intelligent Oil-Life Monitor™..............................515
Normal Maintenance Intervals.........................516
O
Oil Change Indicator Reset.......................325
Oil Check See: Engine Oil Check......................................324
Opening and Closing the Hood................318 Closing the Hood................................................319
Opening the Hood..............................................318
Opening the Doors
.........................................78
Front Doors.............................................................78
Rear Doors..............................................................79
Ordering Additional Owner's Literature......................................................297
Obtaining a French Owner’ s Manual............297
Overhead Console
........................................178
Overriding Automatic High Beam Control...........................................................104
P
Parking Aids....................................................221 Principle of Operation........................................221
Passive Anti-Theft System............................87 SecuriLock®............................................................87
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Special Instructions...............................................15
Special Operating Conditions Scheduled Maintenance................................................519
Exceptions.............................................................521
Speed Control See: Cruise Control.............................................241
Stability Control.............................................219
Principle of Operation........................................219
Starting a Gasoline Engine..........................181 Automatic Engine Shutdown............................182
Failure to Start.......................................................181
Guarding Against Exhaust Fumes...................183
Important Ventilating Information ....................183
Starting Your Vehicle...........................................181
Stopping the Engine When Your Vehicle is Moving...............................................................183
Stopping the Engine When Your Vehicle is Stationary..........................................................183
Starting and Stopping the Engine
.............180
General Information............................................180
Steering..........................................................264 Adaptive Steering..............................................264
Electric Power Steering....................................264
Steering Wheel
...............................................90
Storage Compartments................................178
Sunroof See: Moonroof......................................................110
Sun Shades
.....................................................109 Sun Visors.......................................................109
Illuminated Vanity Mirror...................................109
Supplementary Restraints System
.............49
Principle of Operation..........................................49
Switching Automatic High Beam Control On and Off....................................................103
Activating the Automatic High Beam Control
...............................................................103
Symbols Glossary
..............................................7
SYNC™ 3..........................................................444 General Information...........................................444
SYNC™ 3 Troubleshooting..........................488 Additional Information and Assistance.........
504
Apps.......................................................................498
Navigation............................................................497
Personal Profiles................................................502
Phone....................................................................494
Resetting the System........................................504
USB and Bluetooth Audio................................490
Voice Recognition..............................................488
Wi-Fi Connectivity..............................................500
T
Technical Specifications See: Capacities and Specifications................381
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)..........................293 Tire Care.........................................................352
Glossary of Tire Terminology..........................354
Important Information About Low-Profile
Tires...................................................................352
Information About Uniform Tire Quality Grading.............................................................352
Information Contained on the Tire Sidewall............................................................355
Temperature A B C.............................................353
Traction AA A B C...............................................353
Treadwear............................................................353
Tire Pressure Monitoring System.............367
Changing Tires With a Tire Pressure
Monitoring System........................................369
Understanding Your Tire Pressure Monitoring System .............................................................369
Tires See: Wheels and Tires......................................352
Towing a Trailer.............................................276 Load Placement..................................................276
Towing the Vehicle on Four Wheels.......280 Emergency Towing............................................280
Recreational Towing..........................................280
Towing.............................................................276
Traction Control
.............................................218
Principle of Operation........................................218
Transmission Code Designation..............390
Transmission...................................................197
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